Proposed Strategy :  Brand X Social Media India  Presenter: Deepa Sayal – Director Key Accounts ADGOnline Solutions (P) Ltd Execution Plan on FB, Linkedin, Twitter, You Tube
Synopsis A) Social media Landscape in India  B) Proposed Social Media strategy for Brand X India B) Leveraging the Project and advantages across the B2B Landscape in India C) How do we do it& support required ? D) Costs incurred and resources involved E) ADGs strengths
Facts and Stats on Indian Social Media Scenario
India=Social Media Activities Facebook has announced that the number of users from  India has crossed 12 million Over 6 million LinkedIn members in India and counting… 2.3 million twitter users in India…….
Social Media Population In India  Unit: Millions I Indiacentric split on most popular platforms (in millions) Social Media visits account for 12.71% of Indian Internet Visits 22.49% of Total Page Views of Indian Audience
Burgeoning Trends on Internet & impact on Social Media India has an internet user base of over 50 million  users. The industry consensus is that growth is at an inflection point  with key drivers being: Increasing broadband Internet (growing at 20% [MoM) and 3G penetration. Increasing standards of living and a burgeoning, upwardly mobile middle class with high disposable incomes Availability of much wider product range Very high competitionamonst wide range of products(B2C, B2B) Buying decisions governed by Internet
What we propose to do ? Who ? 1. B2B Segment  2. IT Audiences 3. Business Decision Makers 4. SMBs, SMEs and Enterprises What?  1. Visibility and Buzz Creation 2. Content Generation 3. Engagement Indices 4. Reputation management  Where/How? 1. Social Media Platforms 2.  Using a group of tools  3. Generating Interesting Content 4. Building Traction and  Web Recall for Social Media When? 1. Daily Posts 2. Month-on-Month Approved Calendar Driving Brand X Social Identity on Social Media
 
Reputation management Content Engagement Content Generation Visibility Social Media measurement S ocial Networks, blogs, microblogs, forums discussion boards,image sharing / video sites comments on mainstream website Site analytics Search
Concept Measurement Tool DASHBOARD KPls / Benchmarks Current tracking against KPls / Benchmarks No. of hits / message reach key influencers: influence index Community conBrand Xtions Repeat / registered visitors & content subscribers No. Posts Issues message tonality Particpation index Content engagement index Content generation index Channels Mediums traffic sources Search Time of day Day of week Who What Where / how When
Social Media Policy Community Policy Point of contact Communication and Collaboration Clear directions  (Objective~ Brand, Sales etc) Regular directions and trainings…..  Support Required
Dedicated Account Lead  Dedicated Account Manager/Internal Lead (TBD) Discussion and  Execution by account Manager  Dedicated Bloggers/Content writers etc Maintain all platforms ~ Coordinate with Brand X team. Regular, Reports, Analyze and Optimize ADG’s Strengths & Team for Brand X Project Brand X One of the fastest growing Digital company in India with an enriched forte and vast Blue chip clientele In-house developers, designers, Bloggers, content writers etc Experience in Social Media marketing, Media Buying- Online and Print, SEO, SEM, Creatives, Blogging, content writing, PR etc 10 members team towards Software development Esteemed customer base of Fortune 500 companies
Backup
Social  Media Strategies: How do we do it ? Coverage Effectively reach the TG with the right  tools  and Mediums Media Objective Engagement Drive active buyers to rich technological experiences through informative and creative content Tactics Tools Vidoes, Contests, Promotions, Widgets, Tags, Pictures , Content, Apps, Virtual Events, Product Launches Measurement Reach/Frequency Online SOV, Clicks, Impressions, Acquisitions Build Brand web recall and reach the desired TG for Brand X India Pinpoint Brand X Social Media Landscape to the potential buyer/customers Continuity of media presence and engagements beyond clicks (In the form of queries, product recalls and technological information on Core platforms ) Drive Social Media  as a key vehicle – arguably the best ROI amongst all other vehicles Impact Objective
Online marketing industry size to touch Rs 2k crore by 2013 Online or digital marketing market size in India is estimated to touch close to Rs 2,000 crore in  the next two years from a Rs 1,400 crore now. Apart from search engines like google.com and yahoo.com,  the next top sites in India are social networking sites like Facebook, Orkut, Twitter and  Linkedin. Facebook users have increased nearly nine folds during last year, and now companies are sitting up and taking notice of the importance of advertising through such websites. Revenues worth Rs 800 crore, Google India is bigger than any television  channel in the country.  -It gets 100 million unique users every year in India, of which 70 million are on desktop, while the rest access it through mobile phones.  "Nearly, 20-25 per cent  new customers come in through online sources for some  Companies “ The business of buying online railway tickets is worth Rs 5,500 crore in India,  while that of airline tickets is close to Rs 12,500 crore.” http://www.ibef.org/artdisplay.aspx?tdy=1&cat_id=60&art_id=27852
Encouraging Spread of content with Social Media Widget  Collection of key videos, collateral and images in a widget forma Embed into social media release and  launch pages Encourage use by allowing spreading of  information  Encourage sharing with embed capability Enhance web experience on Brand X.com Drive audienceto register for launch eventGoal
How do we do it ? Send invites Add to  Email Signature Block Add various Apps to attract new audience Tag photo’s Facebook Ads Embed Widgets  through Social Bookmarking Run Contest- invite fan’s friends for attractive gifts Invite via SMS Badge and Button to profiles Use share buttons Do virtual events and static FBML updates Autographs on other fan page Suggest to friends Create an incentivised LIKE page Send updates regularly to fans Integrate Applications To Increase Engagement Publish Interesting and Relevant Content Repost Comments By Other Users Events Calendars/Birthdays etc
Leverage PR through Social Media Release Brand X Introduces the Quantum Flow Processor: The World’s Most Advanced Piece of Networking Silicon an Jose, California—February 25—With over 1.3 billion transistors, the new Brand X Quantum Flow processor is set to reshape routing… Feed speculation to extend press coverage by a week Drive audienceto register for launch event
Introduce Product Online via “ Live”Online Event  Send messages and updates to fan profiles intermittently reaching out to more than 15,000 people
Case Study Summary
Social Networking Sites * Number of fans/friends/contacts acquired * Number of comments/likes to updates on status * Number of discussions started on groups or pages * Number of fan videos uploaded and comments on them * Number of fan photos uploaded and comments on them * Number of comments left on profiles * If you create an application: # of downloads/installs * Number of questions answered * Number of answers to questions posted   Video and Photo Sharing Sites * Number of times the photo or video has be viewed * Number of times the photo or video has been favorited * Number of friends/subscribers to your account or channel * Number of links/embeds to photo of video * Number of comments photo or video has obtained * Number of video responses * Rating level of video or photo by users     Forums and Message Boards * Number of active members * Number of new subscribers * Number of posts made * Number of replies to posts you make * Number of friends acquired * Number of private messages you receive/answer   Measurement metrics
 
 
 

Digital Marketing and Social Media Strategy

  • 1.
  • 2.
    Proposed Strategy : Brand X Social Media India Presenter: Deepa Sayal – Director Key Accounts ADGOnline Solutions (P) Ltd Execution Plan on FB, Linkedin, Twitter, You Tube
  • 3.
    Synopsis A) Socialmedia Landscape in India B) Proposed Social Media strategy for Brand X India B) Leveraging the Project and advantages across the B2B Landscape in India C) How do we do it& support required ? D) Costs incurred and resources involved E) ADGs strengths
  • 4.
    Facts and Statson Indian Social Media Scenario
  • 5.
    India=Social Media ActivitiesFacebook has announced that the number of users from India has crossed 12 million Over 6 million LinkedIn members in India and counting… 2.3 million twitter users in India…….
  • 6.
    Social Media PopulationIn India Unit: Millions I Indiacentric split on most popular platforms (in millions) Social Media visits account for 12.71% of Indian Internet Visits 22.49% of Total Page Views of Indian Audience
  • 7.
    Burgeoning Trends onInternet & impact on Social Media India has an internet user base of over 50 million users. The industry consensus is that growth is at an inflection point with key drivers being: Increasing broadband Internet (growing at 20% [MoM) and 3G penetration. Increasing standards of living and a burgeoning, upwardly mobile middle class with high disposable incomes Availability of much wider product range Very high competitionamonst wide range of products(B2C, B2B) Buying decisions governed by Internet
  • 8.
    What we proposeto do ? Who ? 1. B2B Segment 2. IT Audiences 3. Business Decision Makers 4. SMBs, SMEs and Enterprises What? 1. Visibility and Buzz Creation 2. Content Generation 3. Engagement Indices 4. Reputation management Where/How? 1. Social Media Platforms 2. Using a group of tools 3. Generating Interesting Content 4. Building Traction and Web Recall for Social Media When? 1. Daily Posts 2. Month-on-Month Approved Calendar Driving Brand X Social Identity on Social Media
  • 9.
  • 10.
    Reputation management ContentEngagement Content Generation Visibility Social Media measurement S ocial Networks, blogs, microblogs, forums discussion boards,image sharing / video sites comments on mainstream website Site analytics Search
  • 11.
    Concept Measurement ToolDASHBOARD KPls / Benchmarks Current tracking against KPls / Benchmarks No. of hits / message reach key influencers: influence index Community conBrand Xtions Repeat / registered visitors & content subscribers No. Posts Issues message tonality Particpation index Content engagement index Content generation index Channels Mediums traffic sources Search Time of day Day of week Who What Where / how When
  • 12.
    Social Media PolicyCommunity Policy Point of contact Communication and Collaboration Clear directions (Objective~ Brand, Sales etc) Regular directions and trainings….. Support Required
  • 13.
    Dedicated Account Lead Dedicated Account Manager/Internal Lead (TBD) Discussion and Execution by account Manager Dedicated Bloggers/Content writers etc Maintain all platforms ~ Coordinate with Brand X team. Regular, Reports, Analyze and Optimize ADG’s Strengths & Team for Brand X Project Brand X One of the fastest growing Digital company in India with an enriched forte and vast Blue chip clientele In-house developers, designers, Bloggers, content writers etc Experience in Social Media marketing, Media Buying- Online and Print, SEO, SEM, Creatives, Blogging, content writing, PR etc 10 members team towards Software development Esteemed customer base of Fortune 500 companies
  • 14.
  • 15.
    Social MediaStrategies: How do we do it ? Coverage Effectively reach the TG with the right tools and Mediums Media Objective Engagement Drive active buyers to rich technological experiences through informative and creative content Tactics Tools Vidoes, Contests, Promotions, Widgets, Tags, Pictures , Content, Apps, Virtual Events, Product Launches Measurement Reach/Frequency Online SOV, Clicks, Impressions, Acquisitions Build Brand web recall and reach the desired TG for Brand X India Pinpoint Brand X Social Media Landscape to the potential buyer/customers Continuity of media presence and engagements beyond clicks (In the form of queries, product recalls and technological information on Core platforms ) Drive Social Media as a key vehicle – arguably the best ROI amongst all other vehicles Impact Objective
  • 16.
    Online marketing industrysize to touch Rs 2k crore by 2013 Online or digital marketing market size in India is estimated to touch close to Rs 2,000 crore in the next two years from a Rs 1,400 crore now. Apart from search engines like google.com and yahoo.com, the next top sites in India are social networking sites like Facebook, Orkut, Twitter and Linkedin. Facebook users have increased nearly nine folds during last year, and now companies are sitting up and taking notice of the importance of advertising through such websites. Revenues worth Rs 800 crore, Google India is bigger than any television channel in the country. -It gets 100 million unique users every year in India, of which 70 million are on desktop, while the rest access it through mobile phones. "Nearly, 20-25 per cent new customers come in through online sources for some Companies “ The business of buying online railway tickets is worth Rs 5,500 crore in India, while that of airline tickets is close to Rs 12,500 crore.” http://www.ibef.org/artdisplay.aspx?tdy=1&cat_id=60&art_id=27852
  • 17.
    Encouraging Spread ofcontent with Social Media Widget Collection of key videos, collateral and images in a widget forma Embed into social media release and launch pages Encourage use by allowing spreading of information Encourage sharing with embed capability Enhance web experience on Brand X.com Drive audienceto register for launch eventGoal
  • 18.
    How do wedo it ? Send invites Add to Email Signature Block Add various Apps to attract new audience Tag photo’s Facebook Ads Embed Widgets through Social Bookmarking Run Contest- invite fan’s friends for attractive gifts Invite via SMS Badge and Button to profiles Use share buttons Do virtual events and static FBML updates Autographs on other fan page Suggest to friends Create an incentivised LIKE page Send updates regularly to fans Integrate Applications To Increase Engagement Publish Interesting and Relevant Content Repost Comments By Other Users Events Calendars/Birthdays etc
  • 19.
    Leverage PR throughSocial Media Release Brand X Introduces the Quantum Flow Processor: The World’s Most Advanced Piece of Networking Silicon an Jose, California—February 25—With over 1.3 billion transistors, the new Brand X Quantum Flow processor is set to reshape routing… Feed speculation to extend press coverage by a week Drive audienceto register for launch event
  • 20.
    Introduce Product Onlinevia “ Live”Online Event Send messages and updates to fan profiles intermittently reaching out to more than 15,000 people
  • 21.
  • 22.
    Social Networking Sites* Number of fans/friends/contacts acquired * Number of comments/likes to updates on status * Number of discussions started on groups or pages * Number of fan videos uploaded and comments on them * Number of fan photos uploaded and comments on them * Number of comments left on profiles * If you create an application: # of downloads/installs * Number of questions answered * Number of answers to questions posted   Video and Photo Sharing Sites * Number of times the photo or video has be viewed * Number of times the photo or video has been favorited * Number of friends/subscribers to your account or channel * Number of links/embeds to photo of video * Number of comments photo or video has obtained * Number of video responses * Rating level of video or photo by users     Forums and Message Boards * Number of active members * Number of new subscribers * Number of posts made * Number of replies to posts you make * Number of friends acquired * Number of private messages you receive/answer   Measurement metrics
  • 23.
  • 24.
  • 25.