Acura | Global Consulting Solutions
Proprietary & Confidential
ACURA
CONSULTING
Cognizance of Knowledge…
Acura | Global Consulting Solutions
Proprietary & Confidential
Vision
To be the most innovative
Technology, Consulting & HR
Outsourcing solutions
provider recognized by our
clients for delivering on our
promises of high quality &
service excellence. We
believe that a people-
centric, outcome oriented
approach to business
challenges is what makes the
difference.
Mission
To empower our Clients
towards effective and
sustainable business
transformations through our
proprietary technology and
analytics solutions coupled
with deep, global domain
expertise. Through our
innovative and cutting-edge
solutions, we will enable our
clients to successfully
respond to changes in a
constantly evolving and a
highly competitive market
environment
INTEGRITY COLLABORATION PASSION
KNOWLEDGE
LEADERSHIP
PROFESSIONAL
ATTITUDE
CONTINUOUS
LEARNING
OUR VALUES
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT
Acura | Global Consulting Solutions
Proprietary & Confidential
HR Solutions
& BPO
HR IT
HR Analytics
HR Shared
Services (NA &
EU)
Benefits
Outsourcing
Payroll
Outsourcing
IT Solutions
Custom
Application
Development
Application
Management and
Transformation
Enterprise
Solution
IT Staff
Augmentation
Consulting
HR Consulting
Manufacturing
Consulting
Financial
Consulting
Big Data
Analytics
HR Analytics
BFSI Analytics
PRODUCTS AND SERVICES
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT
Assessment &
Planning
Execution
Implementation
Post-
implementation
support
Maintenance
Re-engineering
Transformation
CUSTOM
APPLICATION
DEVELOPMENT
Acura allows its customers to effectively adopt the latest
technologies and practices through effective and timely
implementation, customization and management of IT
solutions as per client needs & specifications,
particularly in situations when existing packaged
solutions and applications are either inadequate,
incomplete or inflexible for the organization’s needs.
WHATACURAPROVIDES
APPLICATION
MANAGEMENT
AND
TRANSFORMATION
Acura assists its client organizations in
streamlining its application management
processes for maximum efficiency and control.
Acura also helps its customers drive end-to-
end transformation of their legacy applications
to newer technologies and architecture,
aligning the same to changing business needs.
Scalable and
extensible
architectures
that supports
24/7 business
Time and
cost-effective
customized
applications
WHATACURAPROVIDES
Acura | Global Consulting Solutions
Proprietary & Confidential
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT
ENTERPRISE
SOLUTIONS
ACURA implements and supports Packaged Enterprise
Solutions - SAP, Oracle E-Business Suite, PeopleSoft, SAP
Successfactors and Oracle HCM Cloud, using its
repository of people and skills. Acura's Enterprise
solutions are focused at addressing key challenges and
pain points around enterprise solutions
implementation/ migration/ management, while
delivering the promised ROIs from the same.
WHATACURAPROVIDES
IT
STAFFING
Acura provides extensive range of technology expertise,
developmental skills and IT competencies. Acura’s IT
staffing solutions are meant to act as an extension of our
client’s organization. Acura assists organizations in
deciding which hiring practices will serve them best
1. Permanent
2. Contract
3. Contract-to-Hire
Customer
Centricity –
Packaged Centre
of Excellence &
Innovation
Solution lab
Packaged
Solution
Methodology
Innovations –
Tools,
Accelerators,
Point Solutions,
Solution
Framework
WHATACURAPROVIDES
Technology areas
•SAP
•Oracle E-Business Suite
•PeopleSoft
•Oracle HCM Cloud
•.NET
•JAVA/J2EE
•SHAREPOINT
Development
lifecycle services
•Project management
•Functional/Business
analysis
•Technical architecture
development
•Programming
•Quality assurance
•Software configuration
management
•PMO Functions
Enterprise IT
competencies
•Enterprise application
integration (EAI)
•Enterprise information
portals (EIP)
•Enterprise resource
planning (ERP)
•Customer relationship
management (CRM)
programs
Acura | Global Consulting Solutions
Proprietary & Confidential
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT
Acura | Global Consulting Solutions
Proprietary & Confidential
• SAP
• Oracle E-Business Suite
• PeopleSoft
• Oracle HCM Cloud
• .NET
• JAVA/J2EE
• SHAREPOINT
Technology areas
• Project management
• Functional/Business analysis
• Technical architecture development
• Programming
• Quality assurance
• Software configuration management
• PMO Functions
Development lifecycle services
• Enterprise application integration (EAI)
• Enterprise information portals (EIP)
• Enterprise resource planning (ERP)
• Customer relationship management (CRM) programs
Enterprise IT competencies
• Acura’s IT staff
augmentation services
are designed to meet
clients’ requirements
and mitigate their risks,
while maximizing their
return on investment in
human resources. Our
experts assist clients in
understanding which
industry specific hiring
practice will serve
them best:
• Contract
• Permanent
• Contract-to-Hire
Service
Offerings
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT
Acura | Global Consulting Solutions
Proprietary & Confidential
HR Shared Services
•Workforce Management (Employee Details, HR Administration,
Employee movement and relations)
•Benefits Administration (HW & DC)
•Attendance Management (Time & Attendance, Leave
Management)
•Recruiting Services/Recruiting Administration
•Compensation and Benefits (Core Payroll, Benefits, Arrears/Retro
Processing, Employee Tax, Reimbursements, Loans)
•Application development & maintenance, IT consulting and
Enterprise solutions
OurApproach
ACURAHRSS
Delivers routine transactional and administrative services
more efficiently and consistently
Helps drive lower HR delivery costs and enhanced levels of
customer satisfaction, control and legal compliance
Delivers higher-value operational & consultative services
Drives transformation efforts in other areas of its HR service
delivery model
Turns an HR department into an HR Center of Excellence
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT
Acura | Global Consulting Solutions
Proprietary & Confidential
• Measurable business outcomes
e.g. better employee retention,
customer acquisition and
increased sales—in addition to
cost efficiencies.
• A comprehensive approach
that looks at business in its
entirety, beyond any single
function or project.
• Ongoing analytics-based
insights driven by deep industry
and functional experience.
• A commitment to teaming and
collaboration, and a
partnership mind-set that
results in increased value for
our clients over the long term.
BPO OFFERINGS CROSS-INDUSTRY
BPO SERVICES
Human Resources BPO
Learning BPO
Finance and Accounting BPO
Procurement BPO
Supply Chain BPO
Network Management BPO
INDUSTRY-SPECIFIC
SERVICES
Credit Services BPO
Health Administration BPO
Insurance Claims Administration BPO
Pharmaceutical BPO
Utilities BPO
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT
HR
Consulting
Attracting, retaining and engaging a productive workforce,
through a cost effective value based model, has become the
prime concern for every employer. With increasingly dynamic HR
landscapes across industries and continents, our clients rely
heavily on our team of industry established consultants for
managing and delivering their HR processes.
• Acura provides health and benefits rewards for employees to
create an engaged and productive workforce while maintaining the
financial health of the organization. We design health polices so as
to optimize health expenditure as well as working towards a
healthy workforce.
Health and Benefits
• Acura assists its customers in the management of organizational
structures and leveraging the best out of its people while reflecting
a careful balance of values, engagement and culture through use
of rigorous analytics to drive fact-based decisions.
Human Capital Strategy
• Acura supports organizations in balancing the shareholder wealth
and employee interests to achieve business objectives while
attracting and retaining key employees with competitive
compensation and rewards while following the legal benchmarks
for the industry.
Compensation
•Acura helps organizations understand which parts of workforce to invest
on, develop and reward for the maximum benefit of the organization.
This is enabled through deep-dive analytics and vast industry expertise
which our consultants provide in order to deliver maximum returns on
the invested workforce.
Talent Management
•Acura helps organizations in aligning their HR strategies to maximize
people results through training, automating processes and leveraging
internal resources by use of analytics to drive people and business
strategy.
Operations and Technology
•Acura helps in employee engagement and in influencing their behaviour
to drive business revenue and growth. Acura’s methodology helps
companies manage change of leadership, policies and leverage
processes to align employee behaviour with changes in the marketplace,
thereby delivering the required business results.
Communications and Change Management
•Acura assesses its client organizations through employee research and
workforce analytics to gain insights into the underlying organizational
fabric. Our proprietary framework puts survey findings in context and
prioritize the same to drive specific actions, which helps organizations
deliver peak performance, maintain the right supply of talent, and
achieve greater return.
Surveys
Acura | Global Consulting Solutions
Proprietary & Confidential
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT
Acura | Global Consulting Solutions
Proprietary & Confidential
BIG DATA
ANALYTICS
We help organizations align strategically for future challenges and
opportunities by converting data into actionable insights. Using our
proprietary framework and methodology in three key technologies-
Information Management, High Performance Analytics and Flexible
deployment options, we extract meaningful business value and create
customized solutions for our clients.
INFORMATION
MANAGEMENT
Data
Management
Analytics
Management
Decision
Management
HIGH
PERFORMANCE
ANALYTICS
Grid
Computing
In-
database
Processing
Support
for
Hadoop
FLEXIBLE DEPLOYMENT OPTIONS
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT
GLOBAL REACH BUSINESS PARTNERSHIP BUSINESS SCALABILITY
OPERATIONAL FLEXIBILITY TALENT AUGMENTATION
Acura | Global Consulting Solutions
Proprietary & Confidential
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT
Acura | Global Consulting Solutions
Proprietary & Confidential
ACURA
CONSULTING
CORPORATION,
DELAWARE
New Jersey
ACURA KAVX
LIMITED,
LONDON
ACURA
CONSULTING
PVT. LTD.
Delivery Centres
• NCR
• Bangalore*
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT
Acura | Global Consulting Solutions
Proprietary & Confidential
Contact Us:-
Acura Consulting Pvt. Ltd.
Continental Center, B-21,
Infocity-1, Sector 34,
Gurgaon.
For any enquiry, contact:-
info@acuraconsulting.com
(O): +91-124-4212601
VISION & MISSION
PRODUCTS &
SERVICES
IT SOLUTIONS &
SERVICES
HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE
GEOGRAPHIC
PRESENCE
OUR CONTACT

Acura Consulting Corporate ppt

  • 1.
    Acura | GlobalConsulting Solutions Proprietary & Confidential ACURA CONSULTING Cognizance of Knowledge…
  • 2.
    Acura | GlobalConsulting Solutions Proprietary & Confidential Vision To be the most innovative Technology, Consulting & HR Outsourcing solutions provider recognized by our clients for delivering on our promises of high quality & service excellence. We believe that a people- centric, outcome oriented approach to business challenges is what makes the difference. Mission To empower our Clients towards effective and sustainable business transformations through our proprietary technology and analytics solutions coupled with deep, global domain expertise. Through our innovative and cutting-edge solutions, we will enable our clients to successfully respond to changes in a constantly evolving and a highly competitive market environment INTEGRITY COLLABORATION PASSION KNOWLEDGE LEADERSHIP PROFESSIONAL ATTITUDE CONTINUOUS LEARNING OUR VALUES VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT
  • 3.
    Acura | GlobalConsulting Solutions Proprietary & Confidential HR Solutions & BPO HR IT HR Analytics HR Shared Services (NA & EU) Benefits Outsourcing Payroll Outsourcing IT Solutions Custom Application Development Application Management and Transformation Enterprise Solution IT Staff Augmentation Consulting HR Consulting Manufacturing Consulting Financial Consulting Big Data Analytics HR Analytics BFSI Analytics PRODUCTS AND SERVICES VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT
  • 4.
    Assessment & Planning Execution Implementation Post- implementation support Maintenance Re-engineering Transformation CUSTOM APPLICATION DEVELOPMENT Acura allowsits customers to effectively adopt the latest technologies and practices through effective and timely implementation, customization and management of IT solutions as per client needs & specifications, particularly in situations when existing packaged solutions and applications are either inadequate, incomplete or inflexible for the organization’s needs. WHATACURAPROVIDES APPLICATION MANAGEMENT AND TRANSFORMATION Acura assists its client organizations in streamlining its application management processes for maximum efficiency and control. Acura also helps its customers drive end-to- end transformation of their legacy applications to newer technologies and architecture, aligning the same to changing business needs. Scalable and extensible architectures that supports 24/7 business Time and cost-effective customized applications WHATACURAPROVIDES Acura | Global Consulting Solutions Proprietary & Confidential VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT
  • 5.
    ENTERPRISE SOLUTIONS ACURA implements andsupports Packaged Enterprise Solutions - SAP, Oracle E-Business Suite, PeopleSoft, SAP Successfactors and Oracle HCM Cloud, using its repository of people and skills. Acura's Enterprise solutions are focused at addressing key challenges and pain points around enterprise solutions implementation/ migration/ management, while delivering the promised ROIs from the same. WHATACURAPROVIDES IT STAFFING Acura provides extensive range of technology expertise, developmental skills and IT competencies. Acura’s IT staffing solutions are meant to act as an extension of our client’s organization. Acura assists organizations in deciding which hiring practices will serve them best 1. Permanent 2. Contract 3. Contract-to-Hire Customer Centricity – Packaged Centre of Excellence & Innovation Solution lab Packaged Solution Methodology Innovations – Tools, Accelerators, Point Solutions, Solution Framework WHATACURAPROVIDES Technology areas •SAP •Oracle E-Business Suite •PeopleSoft •Oracle HCM Cloud •.NET •JAVA/J2EE •SHAREPOINT Development lifecycle services •Project management •Functional/Business analysis •Technical architecture development •Programming •Quality assurance •Software configuration management •PMO Functions Enterprise IT competencies •Enterprise application integration (EAI) •Enterprise information portals (EIP) •Enterprise resource planning (ERP) •Customer relationship management (CRM) programs Acura | Global Consulting Solutions Proprietary & Confidential VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT
  • 6.
    Acura | GlobalConsulting Solutions Proprietary & Confidential • SAP • Oracle E-Business Suite • PeopleSoft • Oracle HCM Cloud • .NET • JAVA/J2EE • SHAREPOINT Technology areas • Project management • Functional/Business analysis • Technical architecture development • Programming • Quality assurance • Software configuration management • PMO Functions Development lifecycle services • Enterprise application integration (EAI) • Enterprise information portals (EIP) • Enterprise resource planning (ERP) • Customer relationship management (CRM) programs Enterprise IT competencies • Acura’s IT staff augmentation services are designed to meet clients’ requirements and mitigate their risks, while maximizing their return on investment in human resources. Our experts assist clients in understanding which industry specific hiring practice will serve them best: • Contract • Permanent • Contract-to-Hire Service Offerings VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT
  • 7.
    Acura | GlobalConsulting Solutions Proprietary & Confidential HR Shared Services •Workforce Management (Employee Details, HR Administration, Employee movement and relations) •Benefits Administration (HW & DC) •Attendance Management (Time & Attendance, Leave Management) •Recruiting Services/Recruiting Administration •Compensation and Benefits (Core Payroll, Benefits, Arrears/Retro Processing, Employee Tax, Reimbursements, Loans) •Application development & maintenance, IT consulting and Enterprise solutions OurApproach ACURAHRSS Delivers routine transactional and administrative services more efficiently and consistently Helps drive lower HR delivery costs and enhanced levels of customer satisfaction, control and legal compliance Delivers higher-value operational & consultative services Drives transformation efforts in other areas of its HR service delivery model Turns an HR department into an HR Center of Excellence VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT
  • 8.
    Acura | GlobalConsulting Solutions Proprietary & Confidential • Measurable business outcomes e.g. better employee retention, customer acquisition and increased sales—in addition to cost efficiencies. • A comprehensive approach that looks at business in its entirety, beyond any single function or project. • Ongoing analytics-based insights driven by deep industry and functional experience. • A commitment to teaming and collaboration, and a partnership mind-set that results in increased value for our clients over the long term. BPO OFFERINGS CROSS-INDUSTRY BPO SERVICES Human Resources BPO Learning BPO Finance and Accounting BPO Procurement BPO Supply Chain BPO Network Management BPO INDUSTRY-SPECIFIC SERVICES Credit Services BPO Health Administration BPO Insurance Claims Administration BPO Pharmaceutical BPO Utilities BPO VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT
  • 9.
    HR Consulting Attracting, retaining andengaging a productive workforce, through a cost effective value based model, has become the prime concern for every employer. With increasingly dynamic HR landscapes across industries and continents, our clients rely heavily on our team of industry established consultants for managing and delivering their HR processes. • Acura provides health and benefits rewards for employees to create an engaged and productive workforce while maintaining the financial health of the organization. We design health polices so as to optimize health expenditure as well as working towards a healthy workforce. Health and Benefits • Acura assists its customers in the management of organizational structures and leveraging the best out of its people while reflecting a careful balance of values, engagement and culture through use of rigorous analytics to drive fact-based decisions. Human Capital Strategy • Acura supports organizations in balancing the shareholder wealth and employee interests to achieve business objectives while attracting and retaining key employees with competitive compensation and rewards while following the legal benchmarks for the industry. Compensation •Acura helps organizations understand which parts of workforce to invest on, develop and reward for the maximum benefit of the organization. This is enabled through deep-dive analytics and vast industry expertise which our consultants provide in order to deliver maximum returns on the invested workforce. Talent Management •Acura helps organizations in aligning their HR strategies to maximize people results through training, automating processes and leveraging internal resources by use of analytics to drive people and business strategy. Operations and Technology •Acura helps in employee engagement and in influencing their behaviour to drive business revenue and growth. Acura’s methodology helps companies manage change of leadership, policies and leverage processes to align employee behaviour with changes in the marketplace, thereby delivering the required business results. Communications and Change Management •Acura assesses its client organizations through employee research and workforce analytics to gain insights into the underlying organizational fabric. Our proprietary framework puts survey findings in context and prioritize the same to drive specific actions, which helps organizations deliver peak performance, maintain the right supply of talent, and achieve greater return. Surveys Acura | Global Consulting Solutions Proprietary & Confidential VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT
  • 10.
    Acura | GlobalConsulting Solutions Proprietary & Confidential BIG DATA ANALYTICS We help organizations align strategically for future challenges and opportunities by converting data into actionable insights. Using our proprietary framework and methodology in three key technologies- Information Management, High Performance Analytics and Flexible deployment options, we extract meaningful business value and create customized solutions for our clients. INFORMATION MANAGEMENT Data Management Analytics Management Decision Management HIGH PERFORMANCE ANALYTICS Grid Computing In- database Processing Support for Hadoop FLEXIBLE DEPLOYMENT OPTIONS VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT
  • 11.
    GLOBAL REACH BUSINESSPARTNERSHIP BUSINESS SCALABILITY OPERATIONAL FLEXIBILITY TALENT AUGMENTATION Acura | Global Consulting Solutions Proprietary & Confidential VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT
  • 12.
    Acura | GlobalConsulting Solutions Proprietary & Confidential ACURA CONSULTING CORPORATION, DELAWARE New Jersey ACURA KAVX LIMITED, LONDON ACURA CONSULTING PVT. LTD. Delivery Centres • NCR • Bangalore* VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT
  • 13.
    Acura | GlobalConsulting Solutions Proprietary & Confidential Contact Us:- Acura Consulting Pvt. Ltd. Continental Center, B-21, Infocity-1, Sector 34, Gurgaon. For any enquiry, contact:- info@acuraconsulting.com (O): +91-124-4212601 VISION & MISSION PRODUCTS & SERVICES IT SOLUTIONS & SERVICES HR SOLUTIONS & BPO CONSULTING BIG DATA ACURA ADVANTAGE GEOGRAPHIC PRESENCE OUR CONTACT