MAYKOR is a leading Russian provider of IT and business process outsourcing services. It has over 5,200 specialists across 83 branches and 400 service subdivisions throughout Russia. MAYKOR provides a wide range of outsourcing services including IT support, facility management, business applications implementation, and business process outsourcing. Some of its major customers include retailers, telecom companies, banks, and government agencies.
The document provides an overview of GMCS, an IT services company that specializes in business applications implementation, software development, and application management. Some key details include:
- GMCS has over 15 years of experience, 500 specialists, and has completed over 400 projects.
- In addition to IT services, GMCS provides application management outsourcing across the entire application lifecycle.
- GMCS has experience working with leading companies in various industries such as retail, telecom, oil/gas, banking, manufacturing, energy, and public sector.
- The document highlights some of GMCS's solutions and capabilities, including solutions for enterprises, public sector, mobile applications, and packaged retail solutions.
- Case studies
Giacomo Squintani, PTC presenation at Spare Parts 2013Copperberg
"Spare Parts:from undervalued challengeto profit-boosting opportunity" Giacomo O. Squintani, Marketing Manager from PTC presentation at Spare Parts Business Platform 2013.
Find out more http://www.sparepartseurope.com/
This document provides an overview of a software testing company. It summarizes the company's headquarters and regional offices, annual turnover, core activities of software testing and quality assurance, key customers across various industries, and services offered such as functional testing, test automation, load testing, and more. It also lists competitive advantages like a focus on software testing as its core activity and low-cost regional locations.
The document discusses trends driving increased demand for business process outsourcing globally. It will triple to $1.6 trillion by 2020 due to factors like an aging workforce in developed nations, population growth in emerging markets, and the globalization of economic power. The document also outlines Genpact's offerings and capabilities in providing business process management and IT services to global clients across multiple industries. It highlights Genpact's focus on continuous improvement through Lean Six Sigma and its proprietary framework for assessing and improving process effectiveness.
This document provides an overview of PTC's Service Lifecycle Management (SLM) strategy and portfolio. It discusses how PTC SLM solutions can help organizations transform their service business by improving profitability, increasing revenue, and growing customer value. The document outlines challenges currently faced by service leaders and how PTC SLM addresses these challenges through specialized solutions that are product-smart and service-smart. It also provides examples of how specific PTC solutions have helped organizations like Trane and GE Aviation improve their service operations.
UniServe, our innovative platform for delivering superior customer experience, will empower all your stakeholders with one view of all customer interactions. You can digitally transform your OSS systems around your customers by federating the existing and new systems.
Driving Process Improvement Through Automation | WebinarJK Tech
High-volume, repetitive, manual processes? Facing difficulties in automation? RPA-To the rescue! Grasp the opportunity to enlighten yourself with Robotic Process Automation. Learn to use automation technology within your existing business with minimal manual intervention.
By 2020, 80% of the large enterprises would have formally introduced digital workers into their basic operations. Entry-level tasks like user onboarding and offboarding etc. will have been completed automated over the underlying technology, ticketing tool and User Interface by as early as the end of 2019.
In this webinar, our transformation experts showcased how a difference can be made in terms of quality, time and investments through business process transformation using robotic process automation. Our emphasis will be on the approach and the capabilities of the technology in generating better returns.
Key Takeaways
• Common industrial pain points and how to address them using RPA.
• Risks that businesses are riding by resisting transformation.
• Busting myths that prevent businesses to take the leap in transformation.
• Impact of RPA in major sectors.
Visit our website link: https://jktech.com/insight/webinar/driving-process-improvement-through-automation/
Follow us on:
Linkedin: https://www.linkedin.com/company/jk-technosoft/
Facebook: https://www.facebook.com/JKTechnosoftServices/
Twitter: https://twitter.com/JKTechnosoft
The document provides an overview of GMCS, an IT services company that specializes in business applications implementation, software development, and application management. Some key details include:
- GMCS has over 15 years of experience, 500 specialists, and has completed over 400 projects.
- In addition to IT services, GMCS provides application management outsourcing across the entire application lifecycle.
- GMCS has experience working with leading companies in various industries such as retail, telecom, oil/gas, banking, manufacturing, energy, and public sector.
- The document highlights some of GMCS's solutions and capabilities, including solutions for enterprises, public sector, mobile applications, and packaged retail solutions.
- Case studies
Giacomo Squintani, PTC presenation at Spare Parts 2013Copperberg
"Spare Parts:from undervalued challengeto profit-boosting opportunity" Giacomo O. Squintani, Marketing Manager from PTC presentation at Spare Parts Business Platform 2013.
Find out more http://www.sparepartseurope.com/
This document provides an overview of a software testing company. It summarizes the company's headquarters and regional offices, annual turnover, core activities of software testing and quality assurance, key customers across various industries, and services offered such as functional testing, test automation, load testing, and more. It also lists competitive advantages like a focus on software testing as its core activity and low-cost regional locations.
The document discusses trends driving increased demand for business process outsourcing globally. It will triple to $1.6 trillion by 2020 due to factors like an aging workforce in developed nations, population growth in emerging markets, and the globalization of economic power. The document also outlines Genpact's offerings and capabilities in providing business process management and IT services to global clients across multiple industries. It highlights Genpact's focus on continuous improvement through Lean Six Sigma and its proprietary framework for assessing and improving process effectiveness.
This document provides an overview of PTC's Service Lifecycle Management (SLM) strategy and portfolio. It discusses how PTC SLM solutions can help organizations transform their service business by improving profitability, increasing revenue, and growing customer value. The document outlines challenges currently faced by service leaders and how PTC SLM addresses these challenges through specialized solutions that are product-smart and service-smart. It also provides examples of how specific PTC solutions have helped organizations like Trane and GE Aviation improve their service operations.
UniServe, our innovative platform for delivering superior customer experience, will empower all your stakeholders with one view of all customer interactions. You can digitally transform your OSS systems around your customers by federating the existing and new systems.
Driving Process Improvement Through Automation | WebinarJK Tech
High-volume, repetitive, manual processes? Facing difficulties in automation? RPA-To the rescue! Grasp the opportunity to enlighten yourself with Robotic Process Automation. Learn to use automation technology within your existing business with minimal manual intervention.
By 2020, 80% of the large enterprises would have formally introduced digital workers into their basic operations. Entry-level tasks like user onboarding and offboarding etc. will have been completed automated over the underlying technology, ticketing tool and User Interface by as early as the end of 2019.
In this webinar, our transformation experts showcased how a difference can be made in terms of quality, time and investments through business process transformation using robotic process automation. Our emphasis will be on the approach and the capabilities of the technology in generating better returns.
Key Takeaways
• Common industrial pain points and how to address them using RPA.
• Risks that businesses are riding by resisting transformation.
• Busting myths that prevent businesses to take the leap in transformation.
• Impact of RPA in major sectors.
Visit our website link: https://jktech.com/insight/webinar/driving-process-improvement-through-automation/
Follow us on:
Linkedin: https://www.linkedin.com/company/jk-technosoft/
Facebook: https://www.facebook.com/JKTechnosoftServices/
Twitter: https://twitter.com/JKTechnosoft
The document provides an overview of Asseco Group and Statlogics. Asseco Group is a large Polish IT company with over 18,000 employees worldwide that provides proprietary software and services. Statlogics was founded in 1996 and is a competence center within Asseco Group that provides a consumer finance platform called CrediLogic that processes over 3 billion euros in loans annually. The document outlines Statlogics' key clients, team, software solutions and architecture.
CWIN17 san francisco-shawn kelly-iot business valueCapgemini
This document discusses how manufacturers are driving business value by adopting Internet of Things (IoT) technologies. It provides examples of how IoT is being used across different parts of organizations, such as using sensor data from industrial pumps to improve product design (product development) and increasing manufacturing plant efficiency through real-time visibility (operations/manufacturing). The document advocates that both physical products and digital systems must work together to unlock value from IoT, and shares how PTC's technologies connect the physical and digital worlds for customers.
Founder Century is a leading Chinese IT distributor that was established in 2002 as a subsidiary of Founder Group. It has three core businesses - IT services, consulting, and distribution of IT products. Founder Century has a stable multi-dimensional channel system with four regions and over 30 provinces and cities. It has partnered with Eaton, a leading power management company, to further develop Founder Century's IT channel and transform into a green power solution provider. Founder Century has won numerous awards recognizing its achievements and rapid growth in the highly competitive Chinese IT distribution market.
IT Financial Management (ITFM) as a ServicePete Hidalgo
ITFMaaS (IT Financial Management as a Service) provides benefits such as cost avoidance by not needing to hire additional staff, speed and flexibility in providing services once contracted, and potential cost effectiveness depending on the services selected and contract terms. Potential ITFMaaS services include managing the ITFM tool, performing service costing and benchmarking, and providing ongoing consultation. Pricing models may include time and materials or fixed fee approaches. Selecting the right services depends on an organization's specific ITFM needs and maturity.
Computer manufacturing company Business plan Bilal shafique
This business plan is based on assumption and planed before starting the business. this plan was presented by M.Bilal and Khursheed Alam BSIT students in University of Sargodga GRW campus.
IT and Outsourcing: Migration to Central and Eastern Europe by alan harlan, c...SoftServe
Alan Harlan, CEO at SoftServe, Inc. shared his insights on IT and Outsourcing Trends - Migration to Central and Eastern Europe at the 2013 IT Weekend Ukraine conference that took place on September 14, 2013, in Kyiv, Ukraine. Here`s Alan`s presentation.
The document describes the managed services offered by Antony - Manager including IT infrastructure and system integration support, data and content management services, education and healthcare services, and they have over 2,500 employees, $4M in investments, 13 group companies, $77M group turnover, and have provided services to over 19,000 customers worldwide. The services include annual maintenance contracts, facilities management, remote infrastructure management software, service desk support, data center management, network management and more to help organizations optimize their IT operations.
Digital age customers need right information at the right time. They are very demanding. UniServe platform helps in federating all the BSS systems on to one platform and gives a 360 view of customer to all the internal stakeholders and help them serve the customers efficiently.
How BP is Leveraging Technology to Energize Supplier Relationship ManagementSirionLabs
On February 13th 2018, SirionLabs and IACCM conducted this webinar featuring BP. The webinar features an exciting panel of speakers including Jason Donner, Head of IT Infrastructure Sourcing at BP, Sally Hughes, CEO, IACCM and Ajay Agrawal, Founder and CEO, SirionLabs. Watch this on-demand webinar to learn how BP is driving improved results in strategic supplier engagements through its technology-driven relationship management strategy using Sirion’s contract management platform.
1) NEC provides integrated IT services including consulting, system integration, operation, and maintenance across industries. It aims to expand its cloud services and international business while improving profitability in system integration.
2) NEC will leverage its strengths in system integration and open mission critical systems to deliver cloud services globally using five new Cloud Oriented Data Centers. It targets 8% annual sales growth and a 40% increase in overseas and cloud sales by 2012.
3) NEC supports a full lifecycle of cloud services through consulting, migration, integration, and operation utilizing its system integration capabilities and Cloud Plaza demonstrations. It develops cloud-oriented service platform solutions to meet customer needs for cost savings, flexibility, and speed.
Information Technology & Outsourcing. Migration to Central & Eastern EuropeIT Weekend
by Alan Harlan
Chief Executive Officer, SoftServe
IT Weekend Ukraine 2013 is an international conference, initiated to help Ukrainian IT industry professionals to grow and develop.
14.09.13, Kyiv
http://ukraine.itweekend.ua/
Making the Business Case for Remote Service CapabilitiesPTC
Manufacturers are looking to make their service more efficient and more profitable. Adopting remote service capabilities allows OEMs to move from vendor to partner, building customer trust along the way.
The document discusses HCL's expertise and solutions for the automotive industry. It summarizes that HCL has over 10 years of experience serving 7 of the top 10 global automotive companies. It offers end-to-end IT services and solutions as well as engineering, electronics, and embedded services. HCL is continuously investing in solutions for advanced passenger experiences through smart electronics and mechanical enhancements.
Digital transformation in the telecom industry has reshaped business models and customer expectations, requiring optimization of networks and processes. Wipro offers consultancy services to help clients with network transformation, optimization, and business process management. This brings benefits like improved customer experience, operational efficiency, and revenue growth through strategies like network virtualization, service intelligence, and new business models.
CUBOT is a business intelligence product developed by Robust Designs to provide data-driven insights. It integrates data from various sources and uses analytics and visualizations to help customers gain insights into their operations, finances, customers and make better strategic decisions. CUBOT applications have been implemented across various industries like financial services, healthcare, telecom and government to improve areas such as sales performance, risk management, collections, billing and costs. The platform provides self-service capabilities and security controls to deliver actionable intelligence to users.
A Mathematical Model for Evaluation of Data Analytics Implementation Alternat...Jānis Grabis
This document presents a mathematical model for selecting an optimal platform for implementing new data analytics reports within an enterprise architecture. The model aims to minimize costs while maximizing user preferences and architectural principles. It considers development, maintenance, integration and decentralization costs. The model is demonstrated on a sample enterprise architecture of a fleet management solution with 4 new report requests. Scenarios are analyzed with different emphases on user preferences, centralization and integration costs. The optimization results and cost breakdowns are presented. The model allows prescriptive analysis of trade-offs between architectural principles.
The document discusses Panduit's Enterprise Business unit. It outlines Panduit's strategy to focus on the medium and large enterprise market segments through contractors, systems integrators and distributors. Key initiatives include growing in core vertical markets, improving the partner program, enhancing the customer experience, and developing innovative connectivity solutions like 28 AWG cabling and CAT8 products. The global structured cabling market is projected to grow at a CAGR of 3.6-3.7% through 2017, with Cat6A expected to increase significantly in enterprise applications.
FSMTalks - Laila Keisele - Field Service digitization in public sectorFSMTALKS
Suggestion to FSM providers:
Create business model that:
Standard solution as a minimum cover for users to start
Made covers from continuing adjustments what can be used based on customer readiness to go
Book project managers for Public side as an experts to help to set project frame, time-line, will help to make decisions during the implementation
Please, target the Public sector and there is no Capacity to think about it
Suggestion to Public Sector Companies
Keep simple approach and leverage your expectations on functionality
Adopt processes built into the software instead of adapting the program to your processes
Ask support (purchase) from market an IT solution Project Team with hands-on experts
Decide and focus all the time
Measuring the Digital Economy using Big Data by Prash MajmudarPyData
The document discusses measuring the size and characteristics of the digital economy using big data. It outlines an approach that uses multiple datasets as inputs to build machine learning classifiers to categorize over 3 million UK companies by sector, product, client type, and sales process. The results identify 269,695 digital companies, compared to 187,616 using standard definitions. Key findings include digital companies having higher revenue growth and larger average staff levels than non-digital companies. Further work is planned to analyze drivers of innovation and growth.
Valio, a leading Finnish dairy producer, implemented Microsoft Dynamics AX across its Russian operations to integrate business processes like manufacturing, finance, supply chain, and logistics. This supported Valio's expansion in Russia. The new ERP system increased efficiency, improved customer service through precise order execution, and strengthened internal controls. It was one of the largest Microsoft Dynamics AX implementations in food processing and distribution. The partnership between Valio and implementation partner GMCS continues with ongoing support and further system improvements.
The document provides an overview of Asseco Group and Statlogics. Asseco Group is a large Polish IT company with over 18,000 employees worldwide that provides proprietary software and services. Statlogics was founded in 1996 and is a competence center within Asseco Group that provides a consumer finance platform called CrediLogic that processes over 3 billion euros in loans annually. The document outlines Statlogics' key clients, team, software solutions and architecture.
CWIN17 san francisco-shawn kelly-iot business valueCapgemini
This document discusses how manufacturers are driving business value by adopting Internet of Things (IoT) technologies. It provides examples of how IoT is being used across different parts of organizations, such as using sensor data from industrial pumps to improve product design (product development) and increasing manufacturing plant efficiency through real-time visibility (operations/manufacturing). The document advocates that both physical products and digital systems must work together to unlock value from IoT, and shares how PTC's technologies connect the physical and digital worlds for customers.
Founder Century is a leading Chinese IT distributor that was established in 2002 as a subsidiary of Founder Group. It has three core businesses - IT services, consulting, and distribution of IT products. Founder Century has a stable multi-dimensional channel system with four regions and over 30 provinces and cities. It has partnered with Eaton, a leading power management company, to further develop Founder Century's IT channel and transform into a green power solution provider. Founder Century has won numerous awards recognizing its achievements and rapid growth in the highly competitive Chinese IT distribution market.
IT Financial Management (ITFM) as a ServicePete Hidalgo
ITFMaaS (IT Financial Management as a Service) provides benefits such as cost avoidance by not needing to hire additional staff, speed and flexibility in providing services once contracted, and potential cost effectiveness depending on the services selected and contract terms. Potential ITFMaaS services include managing the ITFM tool, performing service costing and benchmarking, and providing ongoing consultation. Pricing models may include time and materials or fixed fee approaches. Selecting the right services depends on an organization's specific ITFM needs and maturity.
Computer manufacturing company Business plan Bilal shafique
This business plan is based on assumption and planed before starting the business. this plan was presented by M.Bilal and Khursheed Alam BSIT students in University of Sargodga GRW campus.
IT and Outsourcing: Migration to Central and Eastern Europe by alan harlan, c...SoftServe
Alan Harlan, CEO at SoftServe, Inc. shared his insights on IT and Outsourcing Trends - Migration to Central and Eastern Europe at the 2013 IT Weekend Ukraine conference that took place on September 14, 2013, in Kyiv, Ukraine. Here`s Alan`s presentation.
The document describes the managed services offered by Antony - Manager including IT infrastructure and system integration support, data and content management services, education and healthcare services, and they have over 2,500 employees, $4M in investments, 13 group companies, $77M group turnover, and have provided services to over 19,000 customers worldwide. The services include annual maintenance contracts, facilities management, remote infrastructure management software, service desk support, data center management, network management and more to help organizations optimize their IT operations.
Digital age customers need right information at the right time. They are very demanding. UniServe platform helps in federating all the BSS systems on to one platform and gives a 360 view of customer to all the internal stakeholders and help them serve the customers efficiently.
How BP is Leveraging Technology to Energize Supplier Relationship ManagementSirionLabs
On February 13th 2018, SirionLabs and IACCM conducted this webinar featuring BP. The webinar features an exciting panel of speakers including Jason Donner, Head of IT Infrastructure Sourcing at BP, Sally Hughes, CEO, IACCM and Ajay Agrawal, Founder and CEO, SirionLabs. Watch this on-demand webinar to learn how BP is driving improved results in strategic supplier engagements through its technology-driven relationship management strategy using Sirion’s contract management platform.
1) NEC provides integrated IT services including consulting, system integration, operation, and maintenance across industries. It aims to expand its cloud services and international business while improving profitability in system integration.
2) NEC will leverage its strengths in system integration and open mission critical systems to deliver cloud services globally using five new Cloud Oriented Data Centers. It targets 8% annual sales growth and a 40% increase in overseas and cloud sales by 2012.
3) NEC supports a full lifecycle of cloud services through consulting, migration, integration, and operation utilizing its system integration capabilities and Cloud Plaza demonstrations. It develops cloud-oriented service platform solutions to meet customer needs for cost savings, flexibility, and speed.
Information Technology & Outsourcing. Migration to Central & Eastern EuropeIT Weekend
by Alan Harlan
Chief Executive Officer, SoftServe
IT Weekend Ukraine 2013 is an international conference, initiated to help Ukrainian IT industry professionals to grow and develop.
14.09.13, Kyiv
http://ukraine.itweekend.ua/
Making the Business Case for Remote Service CapabilitiesPTC
Manufacturers are looking to make their service more efficient and more profitable. Adopting remote service capabilities allows OEMs to move from vendor to partner, building customer trust along the way.
The document discusses HCL's expertise and solutions for the automotive industry. It summarizes that HCL has over 10 years of experience serving 7 of the top 10 global automotive companies. It offers end-to-end IT services and solutions as well as engineering, electronics, and embedded services. HCL is continuously investing in solutions for advanced passenger experiences through smart electronics and mechanical enhancements.
Digital transformation in the telecom industry has reshaped business models and customer expectations, requiring optimization of networks and processes. Wipro offers consultancy services to help clients with network transformation, optimization, and business process management. This brings benefits like improved customer experience, operational efficiency, and revenue growth through strategies like network virtualization, service intelligence, and new business models.
CUBOT is a business intelligence product developed by Robust Designs to provide data-driven insights. It integrates data from various sources and uses analytics and visualizations to help customers gain insights into their operations, finances, customers and make better strategic decisions. CUBOT applications have been implemented across various industries like financial services, healthcare, telecom and government to improve areas such as sales performance, risk management, collections, billing and costs. The platform provides self-service capabilities and security controls to deliver actionable intelligence to users.
A Mathematical Model for Evaluation of Data Analytics Implementation Alternat...Jānis Grabis
This document presents a mathematical model for selecting an optimal platform for implementing new data analytics reports within an enterprise architecture. The model aims to minimize costs while maximizing user preferences and architectural principles. It considers development, maintenance, integration and decentralization costs. The model is demonstrated on a sample enterprise architecture of a fleet management solution with 4 new report requests. Scenarios are analyzed with different emphases on user preferences, centralization and integration costs. The optimization results and cost breakdowns are presented. The model allows prescriptive analysis of trade-offs between architectural principles.
The document discusses Panduit's Enterprise Business unit. It outlines Panduit's strategy to focus on the medium and large enterprise market segments through contractors, systems integrators and distributors. Key initiatives include growing in core vertical markets, improving the partner program, enhancing the customer experience, and developing innovative connectivity solutions like 28 AWG cabling and CAT8 products. The global structured cabling market is projected to grow at a CAGR of 3.6-3.7% through 2017, with Cat6A expected to increase significantly in enterprise applications.
FSMTalks - Laila Keisele - Field Service digitization in public sectorFSMTALKS
Suggestion to FSM providers:
Create business model that:
Standard solution as a minimum cover for users to start
Made covers from continuing adjustments what can be used based on customer readiness to go
Book project managers for Public side as an experts to help to set project frame, time-line, will help to make decisions during the implementation
Please, target the Public sector and there is no Capacity to think about it
Suggestion to Public Sector Companies
Keep simple approach and leverage your expectations on functionality
Adopt processes built into the software instead of adapting the program to your processes
Ask support (purchase) from market an IT solution Project Team with hands-on experts
Decide and focus all the time
Measuring the Digital Economy using Big Data by Prash MajmudarPyData
The document discusses measuring the size and characteristics of the digital economy using big data. It outlines an approach that uses multiple datasets as inputs to build machine learning classifiers to categorize over 3 million UK companies by sector, product, client type, and sales process. The results identify 269,695 digital companies, compared to 187,616 using standard definitions. Key findings include digital companies having higher revenue growth and larger average staff levels than non-digital companies. Further work is planned to analyze drivers of innovation and growth.
Valio, a leading Finnish dairy producer, implemented Microsoft Dynamics AX across its Russian operations to integrate business processes like manufacturing, finance, supply chain, and logistics. This supported Valio's expansion in Russia. The new ERP system increased efficiency, improved customer service through precise order execution, and strengthened internal controls. It was one of the largest Microsoft Dynamics AX implementations in food processing and distribution. The partnership between Valio and implementation partner GMCS continues with ongoing support and further system improvements.
Rosseti, the largest power company in Russia, implemented a corporate portal powered by IBM Cognos to improve business transparency and planning. The phased implementation reduced data collection and reporting labor costs by 7x and data entry work by 3x within the first few months, allowing for multidimensional data analysis. Over 2,000 users across departments including MRO, personnel, and investments can now run multivariate analysis and comparative benchmarking between subsidiaries.
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Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...ABHILASH DUTTA
This presentation provides a thorough examination of Over-the-Top (OTT) platforms, focusing on their development and substantial influence on the entertainment industry, with a particular emphasis on the Indian market.We begin with an introduction to OTT platforms, defining them as streaming services that deliver content directly over the internet, bypassing traditional broadcast channels. These platforms offer a variety of content, including movies, TV shows, and original productions, allowing users to access content on-demand across multiple devices.The historical context covers the early days of streaming, starting with Netflix's inception in 1997 as a DVD rental service and its transition to streaming in 2007. The presentation also highlights India's television journey, from the launch of Doordarshan in 1959 to the introduction of Direct-to-Home (DTH) satellite television in 2000, which expanded viewing choices and set the stage for the rise of OTT platforms like Big Flix, Ditto TV, Sony LIV, Hotstar, and Netflix. The business models of OTT platforms are explored in detail. Subscription Video on Demand (SVOD) models, exemplified by Netflix and Amazon Prime Video, offer unlimited content access for a monthly fee. Transactional Video on Demand (TVOD) models, like iTunes and Sky Box Office, allow users to pay for individual pieces of content. Advertising-Based Video on Demand (AVOD) models, such as YouTube and Facebook Watch, provide free content supported by advertisements. Hybrid models combine elements of SVOD and AVOD, offering flexibility to cater to diverse audience preferences.
Content acquisition strategies are also discussed, highlighting the dual approach of purchasing broadcasting rights for existing films and TV shows and investing in original content production. This section underscores the importance of a robust content library in attracting and retaining subscribers.The presentation addresses the challenges faced by OTT platforms, including the unpredictability of content acquisition and audience preferences. It emphasizes the difficulty of balancing content investment with returns in a competitive market, the high costs associated with marketing, and the need for continuous innovation and adaptation to stay relevant.
The impact of OTT platforms on the Bollywood film industry is significant. The competition for viewers has led to a decrease in cinema ticket sales, affecting the revenue of Bollywood films that traditionally rely on theatrical releases. Additionally, OTT platforms now pay less for film rights due to the uncertain success of films in cinemas.
Looking ahead, the future of OTT in India appears promising. The market is expected to grow by 20% annually, reaching a value of ₹1200 billion by the end of the decade. The increasing availability of affordable smartphones and internet access will drive this growth, making OTT platforms a primary source of entertainment for many viewers.
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
Structural Design Process: Step-by-Step Guide for BuildingsChandresh Chudasama
The structural design process is explained: Follow our step-by-step guide to understand building design intricacies and ensure structural integrity. Learn how to build wonderful buildings with the help of our detailed information. Learn how to create structures with durability and reliability and also gain insights on ways of managing structures.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
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2. COMPANY OVERVIEW 2
Contents
• Why outsource
• About MAYKOR
• National Footprint
• Leading position in the Russian and Global Outsourcing Industry
• Milestones
• Trusted Partner to Leading Organizations Worldwide
• Public Sector Customers
• Services – From Tasks to Processes
• IT Outsourcing
• Facility Management
• Industry-Specific Services
• Business Solutions as a Service (BSaaS)
• Business Applications Implementation and Support
• Business Process Outsourcing (BPO)
• Case Studies
• Proven Collaborative Delivery Approach
• The MAYKOR Advantage
• Partners
• Contact
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6
7
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12
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29
3. COMPANY OVERVIEW 3
Why Outsource
Reduced operating
and maintenance costs
Dozens of experts
for the price of one
No vacations and sick leaves for
outsourcer
No need to invest in selecting
and training non-core staff
Experts with the skills to solve
day-to-day and ad hoc tasks
Strict compliance with
internal rules and procedures
Long-term collaboration focus
from service providerTiming and quality
control
Flexibility and fast
scalability
PROFIT
RELIABILITY THE RIGHT RESOURCES
4. COMPANY OVERVIEW 4
About MAYKOR
1.6M
UNITS BEING
SERVICED
5,200
SPECIALISTS
1,200
CUSTOMERS
83
BRANCHES
400
SERVICE
SUBDIVISIONS
MAYKOR is a leading Russian provider of IT and business process outsourcing services.
Today MAYKOR is the largest branch network, highly qualified stuff and a powerful
recourse base in the country.
5. COMPANY OVERVIEW 5
National Footprint
CENTRAL
MAP OF RUSSIA SHOWING THE FEDERAL DISTRICTS AND THE NUMBER OF:
UNITS BEING SERVICED BRANCHES IN THE REGION
NORTHWESTERN VOLGA SIBERIAN FAR EASTERN
SOUTHERN
83 BRANCHES
ACROSS
RUSSIA
URAL
470,000 315,000 215,000 106,000 120,000
185,000
109,000
NORTH CAUCASIAN
80,000
18
9
7
14
8
6 12 9
6. COMPANY OVERVIEW 6
Leader in the Russian and
Global Outsourcing Industry
TOP 100 World's Best Outsourcing Service Providers
in the “Leaders” category of The 2016 Global Outsourcing 100
International Association
of Outsourcing Professionals
(IAOP)
The industry portal
"Production management"
The leading Russian rating
agency working on a global
scale
The leading IT and technology
analyst in Russia
THE RATING “LEADERS OF THE INDUSTRY INFORMATION
TECHNOLOGY”
Winner in the "Best supplier of BI / CPM-solutions" category, 2016
TOP 10 IT Service Providers in Russia, 2015
3d PLACE in the Largest Providers of IT Support in Russia, 2015
2nd PLACE in the Largest IT Providers for Retailers in Russia, 2015
A leading technology insights,
market intelligence and
advisory services company
TOP 10 SERVICE PROVIDERS IN THE EMEA REGION
according to the ISG Global Outsourcing Index, 2015
7. COMPANY OVERVIEW 7
Milestones
2010 – 2011
Management
company
foundation
Active work with
clients throughout
Russia
2012 – 2013
Investment flow from the Russian
Direct Investment Fund (RDIF), the
European Bank for Reconstruction
and Development (EBRD) and the
CapMan Russia II fund
Launched mergers and acquisitions
(M&A) strategy: acquired 10
regional service companies
Acquired GMCS company
Expanded to 83 branches and 400
service offices throughout Russia
2014 – 2016
MAYKOR included in The
Global Outsourcing 100
Business Process Outsourcing
services development
Acquired BTE company
Client base of more
than 1,200 and over 5,200
technical experts employed
2017– 2019
MAYKOR strategy
for 2017-2019:
Expand team of qualified
professionals
Develop innovative
solutions for clients
Diversify the service
portfolio
8. COMPANY OVERVIEW 8
Trusted Partner to Leading
Organizations Worldwide
RETAIL
TELECOM
FINANCE
OIL AND GAS
MANUFACTURING
ENERGY
9. COMPANY OVERVIEW 9
FEDERAL:
REGIONAL:
Public Sector Customers
Social Insurance Fund
of the Russian
Federation
Interregional
Department of the
Federal Financial
Monitoring Service
Russia Federal
Bailiffs` Service
Government of the
Republic of Dagestan
Regional Divisions
of the Pension Fund
of Russia
Moscow Department
of Finance
Regional offices
of the Federal Tax
Service of Russia
Northwestern
Customs
Administration
Regional Departments
of Road Safety of the
Ministry of Internal
Affairs of Russia
Federal Center
of Information
Technologies
under the CEC
Ministry of Finance
of the Russian
Federation
Ministry of
Emergency Situations
Ministry of
Agriculture of the
Russian Federation
Federal Customs
Service of Russia
Russian Post
Goznak
10. COMPANY OVERVIEW 10
Services: From Tasks to Processes
A wide range of services:
from basic tasks such as on-site equipment servicing
to higher-end value-added outsourcing solutions
Customer
business
TECH SUPPORT
IT and industry-specific equipment on-site
and remote support
FACILITY MANAGEMENT
Comprehensive maintenance services of facility
systems and communications
APPLICATION OUTSOURCING
Business apps modernization and support
BUSINESS PROCESS OUTSOURCING (BPO)
Implementation of non-core processes: accounting,
human resources, document control
BUSINESS SOLUTIONS AS A SERVICE (BSaaS)
Ready-to-use packaged services:
infrastructure, applications, services, staffing
11. COMPANY OVERVIEW 11
IT Outsourcing
• Technical support
Data Processing and Storage Systems
Computer and Office Equipment
Networking Equipment
Telephony
• Software Development
Wide range of IT Outsourcing services:
24/7/365
Round-the-clock
user support 30%
IT system
operating costs
reduction
2X
IT services
availability
improvement
12. COMPANY OVERVIEW 12
Facility Management
• Security Systems
• Climate Control Systems
• Fire Safety Systems
• Power Supply and UPS Systems
• Building Automation and Control Systems
Design, installation and maintenance of:
>30%
Savings
on buildings’
maintenance
UNIFIED
CONTROL
CENTER
Unified quality
control center
for all systems
>40%
Increase
in lifespan of
facility systems
13. COMPANY OVERVIEW 13
Full range of services
to ensure smooth operation of:
Industry-Specific Services
• Retail Equipment: POS Systems, Cash Registers, Weighing Systems
• Banking Systems: ATMs, Payment Terminals, Queue Management
• Gas Stations and Oil Depots Infrastructure: Fuel Dispensers,
Technological and Fuel Depots Equipment, Control Systems
• All Communications Systems and Devices
• Energy Billing Systems
Operating costs
reduction 2X
Faster delivery
of turnkey
facilities
Consistent
service quality
level throughout
Russia
30%
SERVICE
QUALITY
Banking equipment services provided
by BTE, a subsidiary of MAYKOR
For over 7 years, BTE has been a trusted
partner to many Russian banks. BTE's
merger with MAYKOR formed Russia's
largest Repair Center offering banking
equipment repair and parts restoration.
14. COMPANY OVERVIEW 14
Business Solutions as a Service (BSaaS)
• Automated Workplace as a Service
• Managed Print Services
• Sales Management as a Service
• Workforce Management
• Fleet Management, Tracking and Dispatch
• Federal Call Center Services
Ready-to-use all-inclusive solutions:
Savings in
purchasing and
maintenance
costs
100%
High quality
service
guarantee
driven by SLA
Immediate
access to
resources and
technologies
>60%
RECORD
TIME!
15. COMPANY OVERVIEW 15
Business Applications
Implementation and Support
• Enterprise Resource Management
• Planning and Analytics
• Financial and Budget Management
• Logistics and Supply Chain
• Production Management and MRO
• Billing and Revenue Management
• Mobile Apps
• Cloud Services
Advanced IT solutions for a wide range
of business needs:
Application Outsourcing Services provided
by MAYKOR-GMCS, a subsidiary of MAYKOR
• Partners with leading Russian and international
software providers
• More than 450 complete projects
• More than 500 specialists
• “VerEx” modular platform developer
• Offices in Moscow, St. Petersburg, Penza
>25%
Increase
in enterprise
efficiency
3X
Reduction
in report
preparation
time
>35%
Improvement
in staff
performance
16. COMPANY OVERVIEW 16
Business Process Outsourcing (BPO)
• Shared Service Center Management
• Finance and Accounting
• Tax Accounting and Reporting
• Human Resources and Payroll Outsourcing
• Document Capture and Management
Optimization and improvement
of business processes:
100%
Non-core
business
divestment
Reduction in
operating costs
Increase
in process
execution speed
>30%25%
17. COMPANY OVERVIEW 17
CASE STUDIES
Retail and Wholesale
Telecommunications and Media
Oil and Gas
Banking and Finance
Logistics and Transportation
Manufacturing
Energy and Utilities
Public Sector
18
19
20
21
22
23
24
25
18. COMPANY OVERVIEW 18
Customer: HOFF
Geography of collaboration: Central Federal District
• Development of enterprise management information system including creation of
cash POS solutions
• Development and maintenance contact center’s operator workstation
• Information and consulting staff support
Customer: L'etoile
Geography of collaboration: Entire Russian Federation
• Single point of entry for the resolution of any problems with functioning of all stores’ infrastructure
• Admission and routing applications, employees consulting and applications escalation to other
levels of technical support
Customer: MEDIA MARKT
Geography of collaboration: Entire Russian Federation
• Technical maintenance of services for HVAC, sewerage, water supply,
power supply and video alarm systems
• Comprehensive packaging equipment support
Retail and Wholesale
Management of supermarket chain with a total area of 105 000 sq. m
24/7 IT support for over 900 stores throughout the country
Optimal operation of facility systems in 13 hypermarkets
19. COMPANY OVERVIEW 19
Customer: ROSTELECOM
Geography of collaboration: Entire Russian Federation
• Complex technical maintenance of antenna mast structures and payphones
• Design and installation of facility systems
• Managed print services and workplaces support outsourcing in the Volga Federal District
• Business applications support services
Customer: MTS
Geography of collaboration: Entire Russian Federation
• Technical maintenance of antenna mast structures, antenna-feeder devices, femtocells
• Facility management
• Managed print services, IT systems, POS and banking equipment maintenance services
• Implementation and rollout of enterprise resource planning system for branches
Customer: MEGAFON
Geography of collaboration: Entire Russian Federation
• Technical maintenance of antenna mast structures, VSAT terminals, and femtocells
• Optimal operation of POS systems in all retail stores in Russia
• IT outsourcing services for 5 company’s branches
Telecommunications and Media
Большая четверка
доверила MAYKOR
свои объекты
More than 1,400 offices and 18,000 workplaces serviced
100% uptime for systems serviced in accordance with SLA
1,800 retail stores on service support in all regions of Russia
20. COMPANY OVERVIEW 20
Oil and Gas
Customer: ROSNEFT
Geography of collaboration: Entire Russian Federation
• Commissioning and comprehensive service of gas station equipment and oil depots infrastructure
• Technical support for corporate automated payment systems for RN-CARD and Magistral
Customer: LUKOIL
Geography of collaboration: Entire Russian Federation
• Comprehensive maintenance services of technology equipment and all facility systems
• Ensuring the smooth running of shop equipment on enterprises
Customer: NESTE OIL
Geography of collaboration: Northwest Federal District
• Operability assurance for specialized filling stations equipment: fuel dispensers, tank battery, fluid
level gages, gas analytical systems and information boards
• Maintenance of payment terminals at automatic petrol stations
• Information and Consulting assistance in the operation of the equipment
Provision of 100% service quality level in accordance with SLA
Decrease in emergency requests by 40% and in technical support requests by 30%
Comprehensive maintenance of petrol station chain in Russia
21. COMPANY OVERVIEW 21
Customer: SBERBANK OF RUSSIA
Geography of collaboration: Entire Russian Federation
• Operations and maintenance services of electronic queuing systems
• Efficient ATM and payment terminal network operation and management
• POS terminals maintenance at bank branches
Customer: VTB24
Geography of collaboration: Entire Russian Federation
• Efficient Europeum Teller Cash Dispenser equipment operation and management
• Operations and maintenance services of banking equipment
• Implementation of personnel management system
Customer: RAIFFEISENBANK
Geography of collaboration: Entire Russian Federation
• Comprehensive IT infrastructure, ATMs and POS terminals outsourcing services
• Technical support of new operational offices’ opening
• Facility maintenance services in Volga Federal District brunches
• Banking equipment maintenance in the Southern Federal District
Finance
40,000 bank equipment units serviced
Ensure reliable and stable performance of equipment in more than 1,000 bank offices
1,900 ATMs and more than 170 bank branches being serviced
22. COMPANY OVERVIEW 22
Customer: UEC. Strelka travel card in Moscow Region
Geography of collaboration: Central Federal District
• Software development and installation of fare system infrastructure
• Integrated system services for the duration of the investment project – 7 years
Customer: KIT
Geography of collaboration: Entire Russian Federation
• Complex IT outsourcing and maintenance of computer and office equipment in all branches
• IT support for new office openings in all regions of Russian Federation
Customer: RUSSIAN POST
Geography of collaboration: Entire Russian Federation
• Service of postal POS systems, weighing equipment, banking equipment, copiers, telephone
systems, and server hardware
• Creation of a unified national information system
• Creation and replication of post offices’ unified automated system
• Development of mainline and regional postal logistics’ simulation system
• Implementation of a reporting system for customer personal identification cards usage
Logistics and Transportation
Longest outsourcing contract in Russia to date
IT outsourcing services for 70 branches
42,000 post offices serviced in all localities of the country
23. COMPANY OVERVIEW 23
Manufacturing
Customer: TSARITSYNO
Geography of collaboration: Central Federal District
• Construction and support of enterprise management systems
• Corporate business application management outsourcing for problem solving of warehouse
logistics and finished products shipment
Customer: Magnitogorsk Iron & Steel Works
Geography of collaboration: Ural Federal District, Central Federal District
• Portfolio and production structure optimization
Customer: SEVERSTAL
Geography of collaboration: Northwestern, Siberian, and Central federal districts
• Design, commissioning and maintenance of access monitoring and control system
• Technical preparation of border check point and Cherepovets Airport customs post
• Technical support of enterprise management system
• Construction of risk management and internal control system
One of the largest SCM projects in the metallurgy space
Decrease in order shipping time by 50%
100% business processes transparency achieved at 20 companies within the group
24. COMPANY OVERVIEW 24
Customer: UNIPRO
Geography of collaboration: Volga, Siberian, Ural, and Central federal districts
• Creation and maintenance of information systems to help manage 5 geographically dispersed units
• Construction of budgetary control and management reporting system
• Mobile application for service personnel work control
Customer: RUSSIAN GRIDS
Geography of collaboration: Far Eastern, Volga, Northwestern, Siberian, Central, and Southern
federal districts
• Outsourcing of development and on-going support of corporate information-analytical system
• Creation of investment management system
• Management efficiency improvement of the electric grid repair program
• Construction of business planning and financial consolidation system
Customer: RAO ENERGY SYSTEM OF THE EAST
Geography of collaboration: Far Eastern Federal District
• Construction and development of customer service and billing system for a subsidiary of JSC
"Kamchatskenergo"
Energy and Housing & Utilities
Sevenfold labor cost reduction on reporting procedure
Russia's largest Microsoft Dynamics AX ERP implementation
Unified billing and customer service system for 200,000 customers
25. COMPANY OVERVIEW 25
Public Sector
Customer: SOCIAL INSURANCE FUND OF THE RUSSIAN FEDERATION
Geography of collaboration: Entire Russian Federation
• Technical support and development of the fund's unified integrated information system
• Proactive support of IT equipment, systems and applications
• Planned modernization of the IT infrastructure
Customer: MINISTRY OF FINANCE OF THE RUSSIAN FEDERATION
Geography of collaboration: Central Federal District
• IT infrastructure maintenance and enhancement for the corporate telecommunication network
and special departmental communication network
• Continuous monitoring of information and telecommunications infrastructure
• Support for IP-telephony, video broadcasting and requests processing systems
Customer: Federal Center of Information Technologies under the CEC
Geography of collaboration: Far Eastern Federal District
• Ensuring the smooth functioning of optical scan voting systems (OSVS) software and hardware,
including information security subsystem, communication and data transmission
Provision of service quality level in accordance with SLA
Recovery time for inoperative equipment on election day not exceed 8 hours
10X increase in infrastructure capacity
26. COMPANY OVERVIEW 26
PREPARATION
EXECUTION
TRANSITION
Proven Collaborative Delivery Approach
Alignment
of transition plan
MAYKOR solves your
business challenges
Scheduled maintenance and requested
works in strict accordance with SLA
Reports
Integration with the customer’s
IT systems
Process organization of receiving
and processing applications
*TCP – technical and commercial proposal
**SLA (Service Level Agreement) – Agreement on the level of service provided
Audit, TCP preparation*,
negotiate the terms of SLA**
Sign a contract
for services
Develop instructions
and policies
27. COMPANY OVERVIEW 27
The MAYKOR Advantage
Round-the-clock technical support. Strict compliance with
Service Level Agreement (SLA). Extensive experience and deep industry expertise.
A strong resource base and a mature logistics infrastructure.
Highly qualified specialists in all regions of Russia.
Cutting-edge approaches to service delivery
based on best practices.
From IT infrastructure and Application Outsourcing to Business
Solutions as a Service and Business Process Outsourcing.
HIGH QUALITY
EXTENSIVE RESOURCES
WIDE RANGE OF SERVICES
INNOVATIVENESS
Full range of services for geographically distributed and local companies.
Standardized rates and high level of service throughout Russia.
NATIONAL FOOTPRINT
28. COMPANY OVERVIEW 28
Partners
IT SYSTEMS
BUSINESS
APPLICATIONS
FACILITY
SYSTEMS
RETAIL
EQUIPMENT
BANKING
EQUIPMENT
GAS STATION
EQUIPMENT