We are known for our top-notch customer experience provided for the Insurance sector. See them in this portfolio presentation.

1. Copyright © 2018, Scale Focus AD, www.scalefocus.com
Making people smile is the ultimate goal of our software solutions.
We do IT for you.

2. 22
400+
Software Engineers
120+
Customers worldwide
ADVANCED ENGINEERING SERVICES
AGILE BUSINESS SOLUTION DEVELOPMENT
NEARSHORE SOFTWARE DEVELOPMENT
Sofia London Plovdiv Munich Burgas Washington Zurich

3. 3
Partnerships and Memberships
Technological Partnerships
Professional Memberships

4. 4
ScaleFocus Certifications
ISO 9001
Quality
Management
System
ISO 27001
Information
Security
Management
System
ISO 14001
Environment
Management
System
ISO 20000-1
IT Service
Management
System

5. 5
Customers - Selection
Solid industry expertise in:
Insurance, Financial Services, Telco, eCommerce

6. 6
Our Digital Focus
eCommerce
Mobile Engineering
Portal Solutions
Enterprise Core System
Legacy Systems
Transformation
Cloud Enablement

7. 7
Customer Analytics
Business and Optional Analytics
Compliance and Risk Management Solutions
Enterprise Decision Platform
Consultancy and Managed Services
Information Infrastructure Modernization
Our Data & Analytics Focus

8. 8
Technical Competencies
Application Management
Data Management
Quality and Process Management
Web Portals, eCommerce, Mobile
Legacy Systems Transformation
Managed Infrastructure Services

9. 9
SELECTION OF PROJECTS IN THE
INSURANCE INDUSTRY

10. 10
Optimization and quick
adaptation to business changes
Faster time to market for
products
2nd place in IT Project of the
Year awards
Client self-service portal
DZI ePortal
KBC Group

11. 11
Develop preference
management capabilities
Develop contact history
capabilities – single contact
repository
New development of key
Member 360 information
elements
UI and MSSQL Development
Member 360 platform extension
AmeriHealth Caritas

12. 12
Based Appian BPM
Consistent consent best
practices
Lower compliance risk
Compliance with State and
Federal HIPPA/Privacy laws
Consent Management
Consent Management
AmeriHealth

13. 13
Integration with various Front-
End applications
Integration with healthcare
specific Back-End applications
and other Back-End medical
systems
IBM Integration Bus
Enterprise Service Bus
AmeriHealth

14. 14
Reduced Call Center Traffic
Seamless Conversation
Metaphor
Provides Help During Quoting
Process
Intelligent Chat Insurance Agent
US Insurance (under NDA)

15. 15
Digitalization of the Insurance
Declarations and Claims process
Automated Online Declarations
and Claims Validations process
Client Self-care portal
Insurance Declarations Web Portal
Bulgarian Agency for Export
Insurance

16. 16
Legacy Software Maintenance
and Support
New features development in
accordance to business changes
and multi-country deployment
(CZ, PL, RO, BG)
Insurance Policies Logging
Application
Policy Manager Maintenance & Support
Colonnade Insurance, S.A.

17. 17
Advanced insights from medical
documents provided for Life
Insurance Policies
Easy-to-use reports
Reports based on MS SQL Server
Fraud Prevention Reports
AIG (Mexico)

18. 18
Reduced IT expenses
Improved system functionality
and performance
Improvements in a number of
systems
Enterprise Data Warehouse
Enterprise Provider Database
Anthem

19. 19
40% Decrease in Operational Expenses
Inefficient legacy .NET -> Java migration
Modern Java EE containerized hybrid
cloud architecture, addressing B2B and
B2C needs
Highly efficient offshore teams with a
small onshore footprint
Cloud-native application
development
Rearchitecture & Reengineering
Specialty Healthcare
Insurance Provider

20. 20
Automated risk measurement of
processes for Solvency II
Compliance
Aggregation and drill down tool
for results’ and ‘what if’ analysis
Workflow management and
audit tools for
governance control
IBM Risk Analytics
End-to-End Solution for Solvency II Compliance
EUROINS (Bulgaria)

21. 21
Premium Delivery Infrastructure
• ISO 27001 Compliant processes
• Secure IPR Transfer
• Cyber Liability Insurance
• Smart Card Access
• Regular Audits
• Annual Re-certification
• Regular procedure optimization
• 10GB optical network
• 2 ISPs & Physical Routes
• Data Center hosted main equipment
• VMware private cloud
• Segregated VLAN
• Client site-to-site VPN
• Disaster Recovery & BackupZ
Security Practices
• Best of breed DevOps practices
• Private Cloud Dev & QA environments
• Source Version Control (SVN & Git)
• Tracking tools (YouTrack, Jira)
• High Availability vSphere Cluster in place
• Data Center with redundant power and internet
supply
Development Tools & Environments Infrastructure
• Class A office buildings
• Controlled access, secure access zones
• EU compliant labor and safety standards
• Modern, open space environment
• 15+ Meeting and conference rooms
• 100MB – 1GB Redundant Internet Channel
• Segregated network in separate VLANs
• Large Facility UPS Systems
SOFIA PLOVDIV

22. 22
ScaleFocus end-to-end solution development
PREPARATION Audits/Analysis
SCOPE AND STRATEGY
Functional scope
Dependent systems
Work plan
REQUIREMENTS DEFINITION AND MANAGEMENT
Business requirements
Technical requirements
Development roadmap
IMPLEMENTATION Solution Development Lifecycle
IMPLEMENTATION
Code construction
Unit testing
Component integration
Refactoring
Bug fixing
TESTING
System testing
Integration testing
Regression testing
Performance testing
Security testing
ARCHITECTURE & DESIGN
Detailed plans
Methodology identification
RELEASE AND DEPLOYMENT
Environments’ setup
Validation and final tuning
OPERATION Management activities
STABILIZATION AND SUPPORT
Incident and problem management
Configuration and change management
All levels of support
Technology updates
* The process is customized per the case, using best practices like PMP, ITIL, TOGAF, etc.

23. 23
Latest national & international recognitions
Bulgarian Sourcing Excellence
Awards
The Most Innovative Workplace
and R&D Center of the Year 2018
German-Bulgarian Chamber of
Commerce Awards 2013-2015
The Business of the Year with
Turnover of €0-25m
Global Sourcing Association
Professional Awards
Best Nearshore Team
IBM Analytics Awards
Risk Analytics Business Partner of
the Year
Forbes Business Awards 2013-
2016
Client Policy, Business
Development, Quality of Services,
HR Development
International ‘Stevie’ Business
Awards
Fastest-Growing Company in
Europe

24. 24
SOFIA
Phone: +359 2 424 6484
Capital Fort, building A, floor 2,
90, Tsarigradsko shose blvd.
1784 Sofia, Bulgaria
MUNICH
Phone: +49 89 6282 9132
Landsberger Str. 302,
80687 München, Germany
LONDON
Phone: +44 20 3129 3018
63 St Mary Axe
London EC3A 8AA
United Kingdom
PLOVDIV
Phone: +359 3234 9190
Business Center “Royal City”
5, Dunav blvd.
4000 Plovdiv, Bulgaria
WASHINGTON, D.C.
Phone: +1 202 795 3659
2200 Pennsylvania Avenue, NW,
4th Floor East
Washington, DC 20037-1701, USA
ZURICH
Phone: +41 44 523 65 64
Grubenstrasse 12,
8045 Zürich, Switzerland
Offices
TEL AVIV
Phone: +972 584 834 836
21 Manne Street, flat 5 6436313
Tel Aviv – Yafo, Israel
ATHENS
Phone: +30 6980 457 354
Lykourgou 5 Kifissia
145 62 Athens, Greece
BURGAS
Phone: +359 887210703
Côte d’Azur Residence
Dimitar Dimov str.
8018 Burgas, Bulgaria