AAMC_Leeth
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This document summarizes a professional development seminar for early career women faculty. The seminar focused on setting career strategies and goals. Participants were guided through activities to define their career vision and mission, set 5-year and 1-year goals, and identify how to align their goals with expectations and achieve a work-life balance. Attendees were instructed to complete an individual development plan to outline their strategy and share it with mentors and supervisors.
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This is an extract of CCCA's coaching methodology developed over a decade+ of Contact Center Experience from different perspectives at various organizational levels in different industry leading Contact Centers and BPOs. This document is intended to help First Level Managers (Supervisors, Team Managers, Team Leads, Trainers or Quality Representatives) improve their coaching skills in any call center world wide. It discusses techniques and insights, as well as introduces tools which will take your coaching to the next level!
Conflict Management Presentation.pptx
Mentorship and coaching are both development relationships, but differ in their structure and focus. Mentoring is a more informal relationship focused on overall development, while coaching is a more formal, structured relationship centered on improving specific skills and goals. Both provide benefits like skills development, improved performance and relationships, and a cost-effective way to develop employees. The GROW model provides a framework for coaching conversations, focusing on goals, current reality, options or opportunities, and deciding on a way forward. Regular coaching meetings using questions from this model help employees develop, overcome challenges, and progress toward their goals.
Similar to AAMC_Leeth (20)
Leadership Accelerator: Unleashing Potential in Younger Employees.pptx
Leadership Accelerator: Unleashing Potential in Younger Employees.pptx
Managing yourself, managing change in Higher Education
Managing yourself, managing change in Higher Education
AAMC_Leeth
- 1. Early Career Women Faculty Professional Development Seminar Toni R. Leeth, M.P.H. July 15, 2014 Setting Your Strategy
- 2. Early Career Women Faculty Professional Development Seminar OVERWHELMED?
- 3. Early Career Women Faculty Professional Development Seminar Sample text here for a transition slide Recap • Time management / organization • Career strategies • Communication • Planning for promotion / developing your academic portfolio • Mentorship NOW: How to put these new skills to work for you!
- 4. Early Career Women Faculty Professional Development Seminar
- 5. Early Career Women Faculty Professional Development Seminar What Is Strategy? • Your planful approach to achieving your goal(s) • Strategic planning vs Strategic Intent • Knowing your strategy ≠ Acting on it
- 6. Early Career Women Faculty Professional Development Seminar Setting Your Career Vision / Mission • To identify your strategy you must first define your career vision / mission • Small group activity ‒ Introduce yourself to your table mates o Name, institution, your career vision / mission
- 7. Early Career Women Faculty Professional Development Seminar
- 8. Early Career Women Faculty Professional Development Seminar Five-Year Goals • The path to reaching the end point doesn’t happen in one big leap – milestones • Small group activity ‒ Share with your table mates what specific 5- year goal will move you closer to achieving your vision
- 9. Early Career Women Faculty Professional Development Seminar Aligning Expectations • Others’ expectations of you: ‒ Look at requirements for promotion ‒ What does your offer letter say regarding expectations? ‒ What are your division chief’s and/or department chair’s expectations of you? • How do these align with your career vision/mission? • What is your plan for meeting expectations?
- 10. Early Career Women Faculty Professional Development Seminar One-Year Goals • Define 1-year goals • Critical questions: ‒ What skills do I need to acquire? ‒ What professional development activity will aid me? ‒ What resources do I need? ‒ With whom will I collaborate? ‒ Who are potential mentors? ‒ How will I measure my outcomes and success? ‒ What timeline and benchmarks will I set?
- 11. Early Career Women Faculty Professional Development Seminar Achieving Your Goals • How do you use your time? • Small group activity: ‒ Share with your table mates what you are going to change about how you spend your time and why: o More of o Less of o Give up BALANCE
- 12. Early Career Women Faculty Professional Development Seminar Take It Home • Complete your Individual Development Plan • Share with your mentor(s) • Share with your chief/chair • Constantly review and update! DON’T LET YOUR STRATEGY SIT ON A SHELF!
- 13. Early Career Women Faculty Professional Development Seminar