A simple guide to understanding iso standards

 International Organization for Standardization
 Guidelines on how to document the
processes in specific industries
 The goal:
◦ Consistency
◦ Set of complete, easy to follow instructions

QualityManagementSystem.com

 ISO standards are really a Quality
Management System
 With specific rules on documentation and
record-keeping
 Is not a replacement for
Total Quality Management
(TQM)


 They can co-exist
 ISO focuses on consistency and record-
keeping
 TQM focuses on employee involvement &
product improvement


 ISO is methodical and rigorous
 Break production process down into key steps
 Each process is then analyzed


 Measure each process to meet quality
standard
 Document the process to Standard Operating
Procedure
 Performs audits


 Review 21 elements for each key process
 Detailed plan for applied elements


 Employee training
 Written standard operating procedures
 Management buy in
buy-in
 Tool calibrations and records
 Internal & external auditing
I l l di i
 Document control
 Input material quality verification
 Plans for handling non-conforming product


 Ensure the production follow the procedure
 Ensure the product is consistent
 Assures consistency, not quality
consistency


 ISO is a rigorous method of ensuring QMS
 ISO certification proves quality control
 Important for other businesses and
customers


A simple guide to understanding iso standards

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