A short Take on Business Etiquette
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This document discusses business etiquette, which refers to a set of unwritten rules that govern interactions between people in professional settings. While there is no single definitive set of rules, the document provides some universal guidelines for business etiquette, including being punctual, using polite greetings and language, keeping personal calls private, and following etiquette for meetings and video conferences. Maintaining good business etiquette is important as it allows companies to make a good impression, build strong relationships, and promote a positive work environment.
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Business etiquette // EduSoMedia //
What is Etiquette?
It is defined as "the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life." Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one.
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The document provides guidelines on business etiquette. It discusses expectations for social behavior in business settings. Some key points covered include:
- Etiquette refers to codes of behavior that establish social expectations. In business, etiquette is marked by hierarchy rather than gender.
- Proper introductions, email communication, telephone etiquette, dining etiquette, office etiquette including in meetings and workspaces, dress code, and handshakes are important aspects of business etiquette.
- Following etiquette helps make a good first impression, facilitates cross-cultural communication, enables productivity and collaboration, and reflects professionalism and confidence. It prevents misunderstandings and builds strong relationships.
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A short Take on Business Etiquette
- 1. -ANKUR MUKHERJEE SECTION A ROLL NO:2014007
- 2. WHAT ARE BUSINESS ETIQUETTES? Business etiquette is a set of rules that govern the way people interact with one another in business, with customers, suppliers, with inside or outside bodies. It is all about conveying the right image and behaving in an appropriate way. So why not we learn the set of rules?
- 3. BUT MUCH TO OUR SURPRISE THERE IS NO SUCH SPECIFIC SET OF RULES Lets see some examples • Belching or burping in China, Taiwan and Far East • Business cards in Asian countries • Clearing your plate in U.S. but never in China
- 4. SOME UNIVERSAL BUSINESS ETIQUETTES • Not greeting or using a name • Be mindful of time zones • Be punctual for meetings • Say thank you not more than twice in a conversation and Use salutations, please, and thank you in emails. • The host always pays(Business meals) • Tone and language
- 5. SOME UNIVERSAL BUSINESS ETIQUETTES(CONTD.) • Call Back within 24 hours and Take personal calls in a private area. • Keep the space professional and neat with appropriate personal touches • Don’t gossip • Meeting etiquettes, Telephone etiquettes, Video conferencing etiquettes etc.
- 6. SUMMARY • Importance of business etiquettes can’t be neglected • Good business etiquette allows your business to put its best foot forward • Build strong relationships, Promotes positive atmosphere, Reflects confidence
- 7. THANK YOU
- 8. REFERNCES • Top manners important in a civil workplace-Emily Post • Career Development Centre (http://www.oxy.edu/sites/default/files/assets/business-etiquette_0.pdf)