I am technically competent, diligent, & result oriented professional, offering over 15 years of experience
across IT Service Delivery Management, IT Project Management, Operations Management, Process
Management, Quality & Governance, Client Relationship Management, & Strategic Development.
Currently, I am spearheading efforts as Senior Manager -Delivery with HCL Technologies.
: Results driven, accomplished senior professional with more than 20 years of experience in management of business operations and commercial software applications. A team leader with strong communication, analytical, process and problem solving skills
I am technically competent, diligent, & result oriented professional, offering over 15 years of experience
across IT Service Delivery Management, IT Project Management, Operations Management, Process
Management, Quality & Governance, Client Relationship Management, & Strategic Development.
Currently, I am spearheading efforts as Senior Manager -Delivery with HCL Technologies.
: Results driven, accomplished senior professional with more than 20 years of experience in management of business operations and commercial software applications. A team leader with strong communication, analytical, process and problem solving skills
11 Yrs of Experience in People Management, Client Interface, Quality - RCA,FMEA, GAge and Gap, Transition, Process Management, Cost Optimization, Training and Development, Attrition Management, Performance Appraisal, MIS,
Customer Service Excellence® is primarily aimed at public bodies, providing them with the tools to drive truly customer-focused services. However no restrictions have been imposed on eligibility and the standard can therefore be readily applied in the commercial world where companies need to consistently review their approach and ensure it is truly focused around their customers.
Construct the structure for your business change management with our exclusive presentation design named as change management framework PowerPoint presentation slides. This PPT image will help in defining your change management strategy which will be used by your business teams to develop your business model as per your business change management approach. Further enhance the value of change by building the change plans for the organization with this CM framework presentation layout which helps in depicting your idea toward your potential audiences. In addition to the above objective, this PPT slide image will also help you to describe the various benefits arises to the management through the concept such as how it will help in increasing your business market share, competitive edge, how to effectively utilize the business resources and many more. So, download this change management ppt template to create an exceptional presentation for your management and audiences. Enthrall folks with accounts of courage with our Change Management Framework PowerPoint Presentation Slides. Inspire them to be heroic.
Christopher Rausch | Master Motivators | Presentation - Exceeding Your Custom...Christopher Rausch
A recent workshop I conducted for the United States Postal Customer Council.
Focuses:
- Customer service
- Attitude shifting
- Proven ways to exceed expectations
- Relationships
- Communication
This is an example of the 21 Call Center Best Practices that I and my staff designed, developed and deployed to Call Centers. These practices delivered increased focus on the customers, increased agent morale, improved productivity, increased revenue and reduced turn-over. Within this presentation I have only presented the marketing data but we developed procedures, and training materials to go along with all the Call Center Best Practices we deployed globally. See the attached presentation for how all the Best Practices fit together to drive Customer Delight. For additional information please feel to contact Brian Hughes.
Every Shilling Counts: Citizens' Perspectives on the National Budget Frame wo...CSBAG
Every Shilling Counts: Citizens perspectives on the National
Budget Framework Paper FY 2014/15, was produced by the Civil
Society Budget Advocacy Group (CSBAG) and presented at the Civil Society Pre-
Budget Dialogue FY 2014/15. The
Development Analytics, evidence based research agency for social policy, hosted the Critical Mind of Development Analytics, Prof. Lant Pritchett of Harvard University for a presentation on "Evidence Based Policy Making in the Social Sectors: Using Impact Evaluations to Learn about Performance in the Field" to the Ministry of Development and representatives of other Ministries.
11 Yrs of Experience in People Management, Client Interface, Quality - RCA,FMEA, GAge and Gap, Transition, Process Management, Cost Optimization, Training and Development, Attrition Management, Performance Appraisal, MIS,
Customer Service Excellence® is primarily aimed at public bodies, providing them with the tools to drive truly customer-focused services. However no restrictions have been imposed on eligibility and the standard can therefore be readily applied in the commercial world where companies need to consistently review their approach and ensure it is truly focused around their customers.
Construct the structure for your business change management with our exclusive presentation design named as change management framework PowerPoint presentation slides. This PPT image will help in defining your change management strategy which will be used by your business teams to develop your business model as per your business change management approach. Further enhance the value of change by building the change plans for the organization with this CM framework presentation layout which helps in depicting your idea toward your potential audiences. In addition to the above objective, this PPT slide image will also help you to describe the various benefits arises to the management through the concept such as how it will help in increasing your business market share, competitive edge, how to effectively utilize the business resources and many more. So, download this change management ppt template to create an exceptional presentation for your management and audiences. Enthrall folks with accounts of courage with our Change Management Framework PowerPoint Presentation Slides. Inspire them to be heroic.
Christopher Rausch | Master Motivators | Presentation - Exceeding Your Custom...Christopher Rausch
A recent workshop I conducted for the United States Postal Customer Council.
Focuses:
- Customer service
- Attitude shifting
- Proven ways to exceed expectations
- Relationships
- Communication
This is an example of the 21 Call Center Best Practices that I and my staff designed, developed and deployed to Call Centers. These practices delivered increased focus on the customers, increased agent morale, improved productivity, increased revenue and reduced turn-over. Within this presentation I have only presented the marketing data but we developed procedures, and training materials to go along with all the Call Center Best Practices we deployed globally. See the attached presentation for how all the Best Practices fit together to drive Customer Delight. For additional information please feel to contact Brian Hughes.
Every Shilling Counts: Citizens' Perspectives on the National Budget Frame wo...CSBAG
Every Shilling Counts: Citizens perspectives on the National
Budget Framework Paper FY 2014/15, was produced by the Civil
Society Budget Advocacy Group (CSBAG) and presented at the Civil Society Pre-
Budget Dialogue FY 2014/15. The
Development Analytics, evidence based research agency for social policy, hosted the Critical Mind of Development Analytics, Prof. Lant Pritchett of Harvard University for a presentation on "Evidence Based Policy Making in the Social Sectors: Using Impact Evaluations to Learn about Performance in the Field" to the Ministry of Development and representatives of other Ministries.
Addressing Food Security In Tanzania - Joint Nutrition Initiative Workshop (Morogoro, Tanzania - March 2014).
A look at how GSC are addressing the issue of Food Insecurity in Tanzania, Africa. The aim of GSC's work is to increase agricultural productivity at a household level and also to improve education and nutrition. As a result, we hope to boost the income and health of rural families. Ultimately, our aim is to reduce the prevalence of hunger & poverty in Tanzania by improving food security.
POLITICAL CAPABILITY BUILDING TRAINING FOR POLITICIANS,TOP LEADERS,PARTY WORKERS,INTELLECTUALS,EDUCATIONAL INSTITUTIONS & STUDENTS.
http://politicalconsultant.net.in
contact.theconsultants@gmail.com
Mob+91-8587067685
Isomorphic mimicry can camouflage be sabotagedMiguel Paz
Lant Pritchett gave this presentation in Chile at Instituto de Políticas Públicas UDP. Link to original source: http://www.politicaspublicas.udp.cl/noticias/detalle.tpl?id=201
Keynote: Growth, Structural Transformation and DevelopmentUNU-WIDER
Keynote at The Third Voice of Social Sciences Conference (VSS) on Industrialization and Social Transformation University of Dar es Salaam, Tanzania, 24-25 November 2016
WQD2011 - Breakthrough Process Improvement - Mashreq Bank - Improving Sales, ...Dubai Quality Group
Breakthrough Process Improvement case study submitted by Mashreq Bank during 3rd Continual Improvement & Innovation Symposium organized by Dubai Quality Group's Continual Improvement Subgroup to celebrate World Quality Day 2011.
Resource Learning Solutions helps your workforce achieve peak performance. Let us show you how e-learning and blended training can deliver results you will be bragging about.
Take a peek at what we can do to improve your workplace performance. By providing your personnel with the proper training, productivity improvements can be seen immediately. Make your training interesting!
I am writing to you to introduce my company to your organisation and also see if there is a need for risk based internal audit which can be outsourced to Riskpro India
Riskpro-India is a specialized Risk Management Consulting firm based in Mumbai, India and with offices at Delhi and Bangalore.
Our Internal Audit includes
• Risk assessment and development of risk based audit plan
• Full scope audits (across various sourcing options)
• Assessing the effectiveness of risk management & internal audit
• Authenticating monitoring functions and governance practices
• Appropriately assessing the security, integrity, availability and reliability of critical information – financial & operational
• Audit of compliance with laws and regulations.
Helping companies achieve their stated objectives through an enhanced understanding and management of risks
How we can help
Our internal audit services enhance processes and controls in our clients’ businesses by focusing on key value drivers. Through multiple sourcing options (co-source, out-source, staff augmentation) and flexible delivery platforms (onsite, offshore, combination) we offer our clients cross-spectrum internal audit services that are tailored to their specific requirements.
Brief description of our firm is mentioned below:-
RISKPRO INDIA
• Riskpro is India’s first national practice dedicated to risk management services and training, corporate governance, and global regulatory compliances.
• Risk can be defined as a prospect of loss or reduced gain that can adversely affect the achievement of an organisation’s objectives.
• When greed overtakes need, it spells trouble. Manifested as ‘bankruptcy’ in much of the developed world and ‘corruption’ closer to home, greed has clearly disrupted some major industrialised economies and enhanced the risks of doing business
• In today’s world, risks are not few. The reason companies so often fail to systematically manage their key risks is rooted in the way they define the risks they face. Risks are manageable and the answer to untapped business opportunities that lie dormant waiting for risk factors to turn favourable
• Riskpro was founded in 2009 with offices in Mumbai, Delhi, and Bangalore and it has already added eight member firms in Ahmedabad, Agra, Chennai, Gurgaon, Hyderabad, Jaipur, Ludhiana, and Pune. All our offices and member firms are well equipped and staffed with qualified professionals viz. CA, CWA, CS, CPA, CIA, CISA, CFA, and MBA
• Riskpro’s founders are qualified risk management specialists with extensive work experience in India, Middle East, Europe and USA in several industries and financial institutions
• Riskpro aims to be the preferred service provider for large and medium enterprises on risk protection, corporate governance, and global regulatory issues; delivering state-of-the-art quality and timely services at viable rates
Take a peek at what we can do to improve your workplace performance. By providing your personnel with the proper training, productivity improvements can be seen immediately. Make your training interesting!
Take a peek at what we can do to improve your workplace performance. By providing your personnel with the proper training, productivity improvements can be seen immediately. Make your training interesting!
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Although the Six Sigma DMAIC and 8D problem solving methodologies are highly rigorous and require quite a fair bit of tools for data and statistical analysis, these techniques are more suitable for engineers and other professional/technical staff.
However, for shopfloor supervisors, technicians and operators as well as office/administrative support staff, a lighter and simpler problem solving approach is more suitable. The Five Steps of Problem Solving process was developed specifically for this purpose.
Based on the Plan-Do-Check-Act (PDCA) approach, the Five Steps of Problem Solving consist of:
(1) Define the Problem
(2) Analyze Root Cause
(3) Develop Countermeasures
(4) Implement Solutions
(5) Evaluate & Follow Up.
The 12 tools covered in this presentation are the more commonly used ones in problem solving, process improvement and kaizen activities. They include Brainstorming, Stratification, Bar Chart, Line Graph, Pie Chart, Radar Chart, Check Sheet, Pareto Chart, 5 Whys, Cause & Effect Diagram, Histogram and Scatter Diagram.
LEARNING OBJECTIVES:
1. Acquire knowledge of key concepts and principles in PDCA problem solving.
2. Understand team dynamics and define roles within the problem-solving team.
3. Familiarize with the five-step problem-solving process and tools.
4. Discover key strategies for successful problem-solving.
CONTENTS:
1. Key Concepts & Principles
2. Team Dynamics & Roles
3. Five Steps of Problem Solving
4. Problem Solving & Visualization Tools
5. Practical Tips for Success
[To download this presentation, visit: https://www.oeconsulting.com.sg/training-presentations]
The PDCA cycle, also known as the Deming Cycle or the Shewhart cycle, is a four-step continuous improvement process that is widely used in quality management, business improvement, and project management.
In this PDCA Problem Solving PPT training presentation, you will be able to teach employees in your organization on the structured PDCA approach to problem solving. Many world class companies such as Toyota uses the PDCA approach as the core activity of management as well as a problem solving process for the relentless pursuit of continuous improvement.
When combined with the "QC" tools, the PDCA approach identifies problems, analyzes root causes and generates solutions. Teach your staff to put effective solutions in place to prevent similar problems from recurring in the future.
This PDCA problem solving process can be applied to both manufacturing and service organizations and can also be used in Kaizen Circle Activities.
LEARNING OBJECTIVES
1. Acquire knowledge of key concepts and principles in PDCA problem solving.
2. Understand team dynamics and define roles within the PDCA problem-solving team.
3. Familiarize with the step-by-step PDCA problem-solving process and the use of analytical tools.
4. Master process management and discover key strategies for successful PDCA problem-solving.
Viable Dimensions provides turnkey business and technology management consulting that not only aims to re-invent businesses with a new perspective, but also make them consistently effective, efficient and innovative.
Our line of tailored consulting services aims to enhance our customer’s businesses, starting from the outset and moving to the core with the help of global standard based research and technology optimization methodologies in an approach we like to call Encompass®.
Proctra conducts an intense 2 day consulting skills workshop to participants in enabling them to be effective consultants. Proctra adopts an activity based training approach with case studies, scenarios and role plays.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
2. our company
Thank you for the opportunity to present our credentials.
•
Adaptive Frameworks offers:
•
– A fully committed and highly experienced team of consultants
who have a track record in project and programme
management
– Proven experience in embedding Best Practice approaches
– An impressive portfolio of clients across both public and private
sectors
– The ability to provide insightful identification of issues inhibiting
performance
– Knowledge transfer measured by embedded, successful solutions
– Training performance measured by client results in external
examinations
1
3. about Adaptive Frameworks
One of top 3 providers of training in PRINCE2 and MSP
•
Most extensive network across Australia
•
Small company client focus
•
Simple, effective tools to assist customers in achieving early results
•
Reputation for creative, hands on implementations of best practice
•
approaches – underpinned by a strong strategic focus
Track record in building effective PMOs
•
Ability to apply expertise across any sector
•
Understand need to tailor and scale best practice methods
•
Accredited by APMG for training and consultancy
•
2
7. our philosophy
culture of exceeding client expectations
•
client briefs matched with senior Adaptive Frameworks consultants
•
who are passionate about project and programme performance
commitment to relationships: with our clients, our staff and
•
professional associations
people focus: Adaptive Frameworks’ commitment to delegates on
•
training courses is unparalleled; continuous development of our staff;
development of client staff through knowledge transfer
creative edge: adaptation of best practice to client environment,
•
keep what works.
remain focused on big picture
•
6
8. our team
Ian Benjamin
Adaptive Frameworks
Board Advisor
Board
Alison Cesaro Darilyn Evans
Practice Manager General Manager
Accredited Manisha Agarwal Leo Farrelly Melanie Todd
contractors Senior Consultant Senior Consultant Senior Consultant
Donna Rose
Yelena Kats
Administration
Customer Service
VIC NSW ACT QLD WA
7
7
10. our approach
understand client and business objectives
explore options
agree solution and approach
plan, implement and review
clarify create confirm continue
9
11. our approach
• clear definition of final outcome desired by client
• understand organisational constraints
clarify
• involve stakeholders and influencers
• agree solution from analysis of options
• high level plan and establish review points
create
• stakeholder involvement across delivery
• detailed planning of next stage
confirm • check solution on track to meet client objectives
• regular reporting of progress against deliverables
• manage work of team
• resolve issues
continue
• transfer knowledge
• confirm customer satisfaction
10
10
12. our approach
Add value not bureaucracy
•
Close working relationship with client senior responsible owner
•
Commitment to issues which concern stakeholders
•
Involve client staff extensively
•
– reduced cost
– knowledge transfer
Ongoing informal support and advice
•
11
13. your contact at Adaptive Frameworks
Darilyn Evans
General Manager
Adaptive Frameworks
Tel: 1300 782 380
Email darilyn.evans@adaptiveframeworks.com.au
Mobile: 0425 761 622
12
