This document summarizes the agenda and content of a webinar hosted by Oregon's State Problem Gambling Service staff for all problem gambling providers. The webinar included state updates on upcoming trainings, new prevention and treatment resources, and work plans to implement Oregon's 2016-2020 problem gambling system improvement plan. Presenters provided data on clicks to informational websites and new educational materials. The webinar concluded with a question and answer period and a note that presentation materials and continuing education certificates would be distributed after the event.

1. HEALTH SYSTEMS DIVISION
Problem Gambling Services
WELCOME
Problem Gambling All Providers
Meeting
Hosted by State Problem Gambling Service Staff
June 16, 2016
GotoMeeting Webinar
We will begin in a few moments…….

2. 2
Webinar Etiquette and Structure
• We will be administratively muting this call and recording it. You will
not be unmuted or allowed to verbally ask questions.
• You can use the chat box to ask questions at anytime during the webinar,
and we will read and answer at the end of each presentation.
• To minimize the GoToMeeting box from your screen, click on the orange
arrow button. Click again to bring it back.

3. Agenda Items
• Welcome (10 minutes)
• State Updates (20 minutes)
• Oregon Lottery Project Updates- Thais Rodick, OSL (20 minutes)
• PGS Implementation Work Plans- Greta Coe/Roxann Jones, OHA
(10 minutes)
• PGS State Evaluation Updates – Tom Moore – Herbert and Louis
Evaluator (10 minutes)
• Questions and Answers (10 minutes)
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4. Post Webinar
• PowerPoint, accompany documents and
CEU certificates will be emailed to you
next week.
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5. State PGS General Updates
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Upcoming Training
Opportunities:
30th National Conference on
Problem Gambling
July 15-16, 2016
Preconference: July 13-14,
2016
Tarrytown, NY (50 Minutes
North of Manhattan)
For more information:
http://www.ncpgambling.org/training
-certification/national-conference/

6. State PGS General Updates
6
Upcoming Training
Opportunities:
Oregon PGS Provider Annual
Gathering
September 29-30, 2016
Eagle Crest Resort, Redmond,
OR
Mark your calendars. Registration
to open mid June.
If you need registration and lodging
information on the conference,
please contact
Patricia.alderson@state.or.us
For more information on this
location, visit: http://www.eagle-
crest.com/

7. State PGS General Updates
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Next PGS All Provider Webinar/Meeting
September 15 from 9-10:30am.
To register:
https://attendee.gotowebinar.com/register/456446133037621250
Agenda items being determined.
2016-17 Training Calendar now available listing out the monthly
prevention and treatment calls and all provider webinars and other
upcoming trainings planned.
Located at: http://www.oregonpgs.org/all-providers/workforce-
development/

8. State PGS General Updates
8
Upcoming Training
Opportunities:
31th National Conference on
Problem Gambling
July 21-22, 2017
Preconference: July 19-20,
2017
DoubleTree by Hilton, Portland,
OR

9. State PGS General Updates
• Leave of Absence
– Greta is expecting- estimated due date is June 19.
– Expected to be out of office from delivery date to August 1.
– Coming back part time 20-30 (hours a week) from August- December
– Email will be sent as time draws closer with directions for requests, etc.
Mostly, everything will fall on Roxann.
– Email will be sent when Greta returns for part-time basis with new
direction and days she will be in office.
• Treatment Specialist Position Update:
– Drafted Policy Option Package to the legislature for authority to hire
Position –Program Analyst to provide technical assistance and program
and policy development.
– Position is budgeted for in current budget and future budgets, so this
provides us leverage in moving forward through the OHA process to
reach the legislature. No funding requested- always looks good.
– Will keep you posted. Legislative session begin January 1, 2017.
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10. Helpline Data
Reminder:
• Helpline monthly data/referrals is available at:
http://www.oregonpgs.org/research-data-surveys/
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11. Provider Contacts
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Please review our contacts and if you have any changes,
particularly phone numbers, please inform Roxann at
Roxann.r.jones@state.or.us of changes.

13. State Prevention Updates
• June and July Prevention Connect Call - Cancelled due to All
Provider Meeting in June and National Conference in July. Next
Prevention Connect Call scheduled for August 18th. Login information
will be sent out in early August.
• Annual Reports will be do August 15th and will include the following
information:
- Brief Narrative describing progress toward outcomes
- Success and Challenges
- Budget Summary
• Please ensure that all Problem Gambling Prevention 2015-2016 data
is entered into OPDS no later than July 29, 2016.
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14. State Treatment Updates
• June and July Treatment Call - Canceled due to All Provider
Webinar and National Conference. Will continue on August 3.
Agenda and log in instructions will be sent mid-July.
• GPMS forms have been updated as of February 1, 2016. Please
start using the revised forms immediately. All updated GPMS forms
can be found on the Oregonpgs web page at:
http://www.oregonpgs.org/treatment-resources/. Family gambler
and client gambler surveys and family and client satisfaction surveys
almost finalized in Spanish. Hope to have completed and ready for
use by end of June.
• FY2016-17 Procedure Codes and Rates have been updated and
are available on the oregonpgs web page at:
http://www.oregonpgs.org/treatment/billing-codes-and-rates/
– Please share with your agency billing specialist and email will be sent.
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15. State Treatment Updates
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16. State Treatment Updates
309-019-0170- Outpatient Problem Gambling Treatment Services
• (3) Telephone counseling: Providers may provide telephone counseling
when person-to-person contact would involve an unwise delay, as
follows:
• (a) Individual must be currently enrolled in the problem gambling
treatment program;
• (b) Phone counseling must be provided by a qualified program staff
within their scope of practice;
• (c) Service Notes for phone counseling must follow the same criteria as
face-to-face counseling and identify the session was conducted by
phone and the clinical rationale for the phone session;
• (d) Telephone counseling must meet HIPAA and 42 CFR standards for
privacy; and
• (e) There must be an agreement of informed consent for phone
counseling that is discussed with the individual and documented in the
individual’s service record.
http://arcweb.sos.state.or.us/pages/rules/oars_300/oar_309/309_019.html
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17. Policy Statements
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18. Questions
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19. Oregon Lottery Project Updates
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Presented by:
Thais Rodick, Oregon State Lottery

20. OPGR.org clicks to the web site
April 2016
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April 2016 saw 108,430 clicks to
opgr.org
32,471 - Google
75,959 - Facebook

21. OPGR.org/es clicks to the web site
April 2016
21
April 2016 saw 11,934 clicks to
opgr.org/es
8,259 - Google
3,675 - Facebook

22. OPGR.org clicks to the web site
May 2016
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23. OPGR.org/es clicks to the web site
May 2016
23
May 2016 saw 9,335 clicks to
opgr.org/es
4,796 - Google
4,539 - Facebook

24. RG staff module- internal staff training
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25. New PG spot- in Spanish
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26. Questions
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27. PGS Implementation Work Plans
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Presented by Greta Coe and Roxann Jones, PGS State Staff

28. PGS Implementation Work Plans
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Six Implementation Plans
• Initiative 1- Collaboration
• Initiative 2- Workforce Development
• Initiative 3- Integration
• Initiative 4- Prevention, Treatment and Recovery Services
• Initiative 5- Rural Services
• Initiative 6- Funding and Reimbursement
Implementation work plans are currently located at
http://www.oregonpgs.org/about/2016-2020-oregon-pgs-system-
improvement-plan/.

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31. Top Activities for FY 2016-17
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1. State to develop and support a Workforce development advisory
committee
2. State to develop and support a Prevention advisory committee for
statewide projects and system development.
3. Continue to explore the option of hosting in person regional
meetings on a yearly basis.
4. Development of Best Practice Resource Guide for prevention and
treatment providers.
5. Coordinate quarterly meetings with Public Health – School of
Adolescent Health Center.
6. Older Adult population- focus attention and energy on researching
best practices for education, outreach and treatment for this
population.
7. Department of Education – focus attention and energy on
developing relationship to advocate within the Education system.
8. Create new orientation reference handbook which includes
program standards.

32. Top Activities for FY 2016-17
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9. Create a checklist of things to cover with new prevention and
treatment provider, activities new providers should be completing
and timeline for when contact and follow-up should be completed.
10. Develop and adopt core competencies for problem gambling
prevention and treatment for Oregon providers.
11. Work with local community colleges and universities on
encouraging student placements within problem gambling
programs.
12. Work with OHA/HSD SBIRT Coordinator on ways to integrate
GBIRT within primary care homes and other venues.
13. Continue to expand partnership with local tribes.
14. Refine the prevention site review and technical assistance visits.
15. Development of treatment provider technical assistant visit
protocols and process.
16. Research structure and outcomes from other types of helplines.

33. Top Activities for FY 2016-17
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17. Develop info graphics and materials to be shared through social
media.
18. Research different level of care screening tools that could be used
with gambling clients (i.e. GPPC, ASAM for PG).
19. Ensure that the latest research, techniques and treatment models
are shared with pgs providers.
20. Coordination with internal Trauma Informed Care (TIC) work group
and with Trauma Informed Oregon (TIO) to ensure problem
gambling treatment and prevention needs are addressed.
21. Convene a rural PGS treatment work group to develop strategies to
increase utilization of problem gambling treatment services through
new innovative approaches.
22. Reinstate the problem gambling treatment specialist position within
OHA to ensure that clinical expertise and technical assistance is
provided to problem gambling treatment providers.

34. Questions
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45. Questions
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46. Contacts
• Greta Coe, Problem Gambling Services Manager
– Greta.l.coe@state.or.us; 503-945-6187
• Roxann Jones, Problem Gambling Prevention Specialist
Roxann.r.jones@state.or.us; 503-947-5548
• Patricia Alderson, Problem Gambling Administrative Support
– Patricia.alderson@state.or.us; 503-945-9710
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47. Final Notes:
• PowerPoint, accompany documents
and CEU certificates will be emailed
to you next week.
Thanks for your participation in this
webinar, and for the work that you do
every day!
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