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HEALTH SYSTEMS DIVISION
Problem Gambling Services
WELCOME
Problem Gambling All Providers
Meeting
Hosted by State Problem Gambling Service Staff
March 15, 2018
GotoMeeting Webinar
We will begin in a few moments…….
2
Webinar Etiquette and Structure
• We will be administratively muting this call and recording it. You will
not be unmuted or allowed to verbally ask questions.
• You can use the chat box to ask questions at anytime during the webinar,
and we will read and answer at the end of each presentation.
• To minimize the GoToMeeting box from your screen, click on the orange
arrow button. Click again to bring it back.
Agenda Items
• Welcome (10 minutes)
• Oregon Lottery Updates- Krystal Smith and Thais Rodick (30
minutes)
• Oregon Council on Problem Gambling Web page tour and
Gambling- Tom Moore (20 minutes)
• State Updates (20 minutes)
• Questions and Answers (10 minutes)
3
Post Webinar
• PowerPoint, accompany documents and
CEU certificates will be emailed to you
next week.
4
Oregon State Lottery
Presented by:
Thais Rodick & Krystal Smith
5
Advertising Updates
• Responsible Gambling All Players All the Time
6
Click on Image to play
Advertising Updates
• Video Lottery Advertising
– Fun more Fun TV Campaign
– RG Version
7
Click on Images to play
Advertising Updates
• Problem Gambling-Signs II- Spanish version of
“Not Just Hurting Myself”
8
Click on Image to play
Media Schedule – Oregon Lottery
9
Updated 2/23/18 January February March April May June
FY18 8 15 22 29 5 12 19 26 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25
RG/PG
TV- RG (:30 Tracker) 50 50 50 50 50 50 50 50 50 50 50 50 50 50
TV- PG (:15 Signs) 100 100 100 100 100 100 100 100 100 100 100 100 100 100
TV - PG (Spanish)
Radio (Spanish)
Billboards (OOH-Transit)
In-Bar
Digital
OPGR.org Updates
10
Month Google SEM Facebook Total
July 176,878 57,094 233,972
August 167,226 53,980 221,206
September 169,167 31,537 200,704
October 132,909 35,313 168,222
November 152,161 29,864 182,025
December 198,498 27,129 225,627
January 204,333 21,023 225,356
February 204,472 20,139 224,611
Total 1,405,644 276,079 1,681,723
OPGR.org/es Updates
11
Month Google SEM Facebook Pandora Total
July 7,735 7,660 751 16,146
August 8,069 7,085 885 16,039
September 2,458 6,077 765 9,300
October 4,018 6,056 789 10,863
November 3,098 4,771 823 8,692
December 968 5,007 680 6,655
January 1,094 3,679 735 5,508
February 7,610 3,485 657 11,752
Total 35,050 43,820 6,085 84,955
GAMTALK Update
12
Month Google SEM Facebook Total
July 31,885 8,735 40,620
August 27,619 9,113 36,732
September 21,347 5,775 27,122
October 29,697 6,164 35,861
November 37,457 4,329 41,786
December 29,216 4,153 33,369
January 43,793 3,856 47,649
February 20,630 3,370 24,000
Total 241,644 45,495 287,139
1
3
• Lottery & OHA jointly requested a
Governor’s Proclamations for PGAM
• Joint OSL/OHA press release on March 1
• Tweets throughout the 31 days of the month
• Weekly PGAM topics & articles shared on
OSL employee Intranet site
• All employees provided with Have the
Conversation wristbands
• Staff changed email signature to reflect
PGAM for the month of March
PGAM Update
1
4
• Broadcast Media: Will have a
heavier than normal schedule
throughout the month of March.
Media includes:
• TV – RG/PG
• TV - Spanish
• Radio – PG Spanish
only
• Digital/Outdoor
• PG Print Advertising: The Oregon Lottery recently conducted focus groups with problem gamblers who play Lottery
games. We wanted to find out what kind of messages would be helpful to them when considering making changes to their
gambling – and when and where to communicate with them effectively. Based on that information, retailers voluntarily
agreed to the placement of additional lottery printed PG support materials in 699 locations statewide.
PGAM Update – cont’d
Questions
15
Oregon Council on Problem Gambling
Resource Guide & Web Page Tour
Presented by Tom Moore, PhD
Executive Director of the Oregon Council on Problem
Gambling
Problem Gambling Resource Guidebook
17
Available for Download on OregonCPG.org
Problem Gambling Resource Guide
18
Problem Gambling Resource Guide
19
Problem Gambling Resource Guide
20
OCPG Website
21
Click Here:
https://oregoncpg.org/
Questions
22
State General Updates: Hiring
• We have selected and hired for the Problem Gambling Treatment
And Recovery Specialist Position- David Corse
• David is currently the Co-Occurring Disorders And Addictions
Program Manager and Mental Health Clinic Supervisor at Lincoln
County Health & Human Services
• Prior to Lincoln County, David was the Program Manager at
Volunteers of America in Portland
• David brings experience to our gambling treatment system as a
gambling clinician and experience with working with Lines for Life.
• Please welcome David aboard. His start date is April 17.
• A more formal announcement will come out in a few weeks, closer
to his start date.
23
Focus on the Future- Problem Gambling
Conference
24
Registration is now open.
Conference information and registration:
http://focusonthefuture.evergreencpg.org/
April 30 to May 1- Preconference Workshops
May 2-3 – General Conference Workshops
Heathman Lodge – Vancouver WA
Conference Registration Discount
• Oregon Problem Gambling Services (PGS) providers are receiving a
conference registration discounted rate of $85/day or $170 for full
general conference. (ECPG member price). Please register by
April 1 to receive the discounted rate.
•
• ****Important Registration Information****
• To receive the discounted rate, you must note on registration
that you are Oregon PGS provider by using the code OHA.
• On hard copy registration forms, please write OHA next to the
total amount of conference paid.
• For online registration, register for general conference
registration type, and a discount box should appear where you
can add OHA, or it will be an option.
25
Conference Subsidy Available
• Similar to past conferences, PGS and OCPG are offering
opportunity to subsidize conference expenses.
• Subsidies are only available when employers are not covering all of
the conference expenses.
• Guidelines and subsidy application form sent by Greta via email on
2-6-18.
• If you need email to be resent, please request.
• Subsidy requests must be received by April 20, 2018.
26
State PGS General Updates
27
Next PGS All Provider Webinar/Meeting
June 21 from 9-10:30am.
To register:
https://attendee.gotowebinar.com/register/3205700203737108226
Agenda to be emailed mid May – highlight progress on 5 year plan and
where we are going next
2018 Training Calendar now available listing out the monthly prevention
and treatment calls and all provider webinars and other upcoming
trainings planned.
Located at: http://www.oregonpgs.org/all-providers/workforce-
development/
Online Trainings
Problem Gambling Treatment Training for Clinicians &
Supervisors
• 8 Online modules available
• Register at:
https://graduate.lclark.edu/programs/continuing_education/counselor
s_and_therapists/problem-gambling-treatment-online/
– Problem Gambling Treatment in Oregon: The Big Picture
– Overview of Problem Gambling
– Problem Gambling Assessment and Treatment Planning
– Diversity, Social Equity and Problem Gambling
– Problem Gambling and Money
– Family Treatment for Problem Gambling
– Problem Gambling Treatment: Supervision Part I
– Problem Gambling Treatment: Supervision Part II
28
Other Online Training Options
29
• Iowa Gambling Treatment Program - Looking to the Horizon
Webinar Series
– Information and registration at: http://www.trainingresources.org/
• Problem Gambling Network of Ohio
– Information and registration at: http://www.recres.org/GamblingCEUs
– Live webinars
– Home study courses
• Brief Introduction to Gambling Disorder
• Gambling and the Older Adult
• Raising Voices: Personal Stories of Disordered Gambling
• Gambling and the Asian Community
• Overview of DSM-5 Disordered Gambling Criteria
• Brief Introduction to Problem Gambling Prevention
State General Updates: CCO2.0
• Coordinated Care Organizations have been operating for more than
5 years. Started in 2012.
• Goals were to save taxpayer dollars, better care, quality measures
improved and improvements in primary care and prevention.
• OHA is now moving to next phase of progress and goals and calling
is CCO2.0
• CCO2.0 has 4 goals: maintain sustainable cost growth, increase
value and pay for performance, focus on social determinants of
health and equity and improve the behavioral health system.
• Questions to be answered:
– How will we measure “integration?”
– How can we encourage investment in behavioral health and hold CCOs accountable for
these investments?
– How can we ensure that the system has the workforce to achieve expected outcomes?
– How do we ensure that children receive comprehensive behavioral health services no matter
where they live in Oregon?
30
State General Updates: CCO2.0
How can you help us answer these CCO 2.0 questions?
• March 15: Watch the CCO 2.0 kick-off webinar.
• March 15-April 30: Take CCO 2.0 online survey.
• March-June: Attend or testify at a public meeting.
• Draft recommendations presented at the June OHPB meeting.
• June: Take CCO 2.0 policy recommendations online survey.
• June-August: Attend a state-wide roadshow meeting.
• Final recommendations presented at the August OHPB meeting
31
New Helpline Services
• Motivational Text Messaging Program
– For Gambler, Family and available in English and Spanish
– 1-2 texts a week for 3 months
– People sign up through the helpline
– All helpline caller are offered this service
– Implemented in July 2017
– Consider signing up as a clinician to better understand the services
– Offer to your existing clients as a resource.
32
New Helpline Services
33
OPGR Facebook page
New information posted at least twice a month. Like Us!
State Prevention Updates
34
State Prevention Updates
We are excited to announce that 22 County PG Prevention Programs
will be participating in the 2018-2019 Community Readiness
Assessment project to asses their individual communities and
leadership readiness to address problem gambling and awareness
level of resource
• Readiness assessment findings will provide guidance for next biennium
planning.
• New positive community norm communication tools that are being
developed and will roll out in Spring 2019 will be cross walked to the
readiness level scores.
• Provide 3,000 foot view of readiness at the State level.
35
State Prevention Updates
• Prevention Ethics training scheduled for March 26th still a few seats
left. To register, visit: https://www.eventbrite.com/e/pg-prevention-
ethics-training-tickets-41391735796
• Oregon hosted PGS Prevention Provider Workshop on May 1st from
1:00 – 5:00 pm. The workshop is free during Focus on the Future
Pre-Conference. To Register, visit:
https://www.eventbrite.com/e/oregon-problem-gambling-prevention-
workshop-tickets-43458188612
• We are all out of the 2018 Problem Gambling Awareness
Calendars. A Big Thank You to everyone for distributing them out
into the communities.
• 2019 Problem Gambling Awareness Calendar artwork search is
under way, entries for the PGS contest are due by no later than
April 16th to Roxann.
36
Workforce Development Treatment
Advisory Committee- Survey
• Survey of Workforce Development Needs for Treatment Providers –
coming out on March 20.
• Two week turn around to complete. Please complete this survey, as
it is important feedback that leads to recommendations on future
WFD opportunities offered by the state.
• About 40 questions- should take you about 10 minutes.
• Recommendations from Survey and Committee will be vetted to
providers in late spring via email and monthly treatment call.
37
April Treatment Call
• Wednesday, April 4
• 3:00 – 4:00 pm
• Log in and call instructions:
https://global.gotomeeting.com/join/350473165; (786) 535-3211
• Agenda to be sent mid March
• Future dates in 2018 - See training calendar:
http://www.oregonpgs.org/all-providers/workforce-development/
38
State Treatment Updates
Training Opportunities for 2018
• Family Therapy Learning Session and Forums
– Dates in 2018: April 19, July 26 and October 25
– Time: 10-11:30 am
• Advanced Families an Problem Gambling Treatment
Discussions
– Dates in 2018: May 17, September 27 and November 29
– Time: 10-11:30 am
• Case Training with Chris Anderson
– Occurs the second Tuesday of each month through August 2018
– Time: 1:30-3:00 pm
• CEUs provided for those that attend.
• Past sessions for all of these training opportunities have been
recorded and can be found at: http://www.oregonpgs.org/all-
providers/workforce-development/
39
Questions
40
Contacts
• Greta Coe, Problem Gambling Services Manager
– Greta.l.coe@state.or.us; 503-945-6187
• Roxann Jones, Problem Gambling Prevention Specialist
Roxann.r.jones@state.or.us; 503-947-5548
41
Final Notes:
• PowerPoint, accompany documents
and CEU certificates will be emailed
to you next week.
Thanks for your participation in this
webinar, and for the work that you do
every day!
42
43

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March 2018 PGS All Provider Meeting

  • 1. HEALTH SYSTEMS DIVISION Problem Gambling Services WELCOME Problem Gambling All Providers Meeting Hosted by State Problem Gambling Service Staff March 15, 2018 GotoMeeting Webinar We will begin in a few moments…….
  • 2. 2 Webinar Etiquette and Structure • We will be administratively muting this call and recording it. You will not be unmuted or allowed to verbally ask questions. • You can use the chat box to ask questions at anytime during the webinar, and we will read and answer at the end of each presentation. • To minimize the GoToMeeting box from your screen, click on the orange arrow button. Click again to bring it back.
  • 3. Agenda Items • Welcome (10 minutes) • Oregon Lottery Updates- Krystal Smith and Thais Rodick (30 minutes) • Oregon Council on Problem Gambling Web page tour and Gambling- Tom Moore (20 minutes) • State Updates (20 minutes) • Questions and Answers (10 minutes) 3
  • 4. Post Webinar • PowerPoint, accompany documents and CEU certificates will be emailed to you next week. 4
  • 5. Oregon State Lottery Presented by: Thais Rodick & Krystal Smith 5
  • 6. Advertising Updates • Responsible Gambling All Players All the Time 6 Click on Image to play
  • 7. Advertising Updates • Video Lottery Advertising – Fun more Fun TV Campaign – RG Version 7 Click on Images to play
  • 8. Advertising Updates • Problem Gambling-Signs II- Spanish version of “Not Just Hurting Myself” 8 Click on Image to play
  • 9. Media Schedule – Oregon Lottery 9 Updated 2/23/18 January February March April May June FY18 8 15 22 29 5 12 19 26 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 RG/PG TV- RG (:30 Tracker) 50 50 50 50 50 50 50 50 50 50 50 50 50 50 TV- PG (:15 Signs) 100 100 100 100 100 100 100 100 100 100 100 100 100 100 TV - PG (Spanish) Radio (Spanish) Billboards (OOH-Transit) In-Bar Digital
  • 10. OPGR.org Updates 10 Month Google SEM Facebook Total July 176,878 57,094 233,972 August 167,226 53,980 221,206 September 169,167 31,537 200,704 October 132,909 35,313 168,222 November 152,161 29,864 182,025 December 198,498 27,129 225,627 January 204,333 21,023 225,356 February 204,472 20,139 224,611 Total 1,405,644 276,079 1,681,723
  • 11. OPGR.org/es Updates 11 Month Google SEM Facebook Pandora Total July 7,735 7,660 751 16,146 August 8,069 7,085 885 16,039 September 2,458 6,077 765 9,300 October 4,018 6,056 789 10,863 November 3,098 4,771 823 8,692 December 968 5,007 680 6,655 January 1,094 3,679 735 5,508 February 7,610 3,485 657 11,752 Total 35,050 43,820 6,085 84,955
  • 12. GAMTALK Update 12 Month Google SEM Facebook Total July 31,885 8,735 40,620 August 27,619 9,113 36,732 September 21,347 5,775 27,122 October 29,697 6,164 35,861 November 37,457 4,329 41,786 December 29,216 4,153 33,369 January 43,793 3,856 47,649 February 20,630 3,370 24,000 Total 241,644 45,495 287,139
  • 13. 1 3 • Lottery & OHA jointly requested a Governor’s Proclamations for PGAM • Joint OSL/OHA press release on March 1 • Tweets throughout the 31 days of the month • Weekly PGAM topics & articles shared on OSL employee Intranet site • All employees provided with Have the Conversation wristbands • Staff changed email signature to reflect PGAM for the month of March PGAM Update
  • 14. 1 4 • Broadcast Media: Will have a heavier than normal schedule throughout the month of March. Media includes: • TV – RG/PG • TV - Spanish • Radio – PG Spanish only • Digital/Outdoor • PG Print Advertising: The Oregon Lottery recently conducted focus groups with problem gamblers who play Lottery games. We wanted to find out what kind of messages would be helpful to them when considering making changes to their gambling – and when and where to communicate with them effectively. Based on that information, retailers voluntarily agreed to the placement of additional lottery printed PG support materials in 699 locations statewide. PGAM Update – cont’d
  • 16. Oregon Council on Problem Gambling Resource Guide & Web Page Tour Presented by Tom Moore, PhD Executive Director of the Oregon Council on Problem Gambling
  • 17. Problem Gambling Resource Guidebook 17 Available for Download on OregonCPG.org
  • 23. State General Updates: Hiring • We have selected and hired for the Problem Gambling Treatment And Recovery Specialist Position- David Corse • David is currently the Co-Occurring Disorders And Addictions Program Manager and Mental Health Clinic Supervisor at Lincoln County Health & Human Services • Prior to Lincoln County, David was the Program Manager at Volunteers of America in Portland • David brings experience to our gambling treatment system as a gambling clinician and experience with working with Lines for Life. • Please welcome David aboard. His start date is April 17. • A more formal announcement will come out in a few weeks, closer to his start date. 23
  • 24. Focus on the Future- Problem Gambling Conference 24 Registration is now open. Conference information and registration: http://focusonthefuture.evergreencpg.org/ April 30 to May 1- Preconference Workshops May 2-3 – General Conference Workshops Heathman Lodge – Vancouver WA
  • 25. Conference Registration Discount • Oregon Problem Gambling Services (PGS) providers are receiving a conference registration discounted rate of $85/day or $170 for full general conference. (ECPG member price). Please register by April 1 to receive the discounted rate. • • ****Important Registration Information**** • To receive the discounted rate, you must note on registration that you are Oregon PGS provider by using the code OHA. • On hard copy registration forms, please write OHA next to the total amount of conference paid. • For online registration, register for general conference registration type, and a discount box should appear where you can add OHA, or it will be an option. 25
  • 26. Conference Subsidy Available • Similar to past conferences, PGS and OCPG are offering opportunity to subsidize conference expenses. • Subsidies are only available when employers are not covering all of the conference expenses. • Guidelines and subsidy application form sent by Greta via email on 2-6-18. • If you need email to be resent, please request. • Subsidy requests must be received by April 20, 2018. 26
  • 27. State PGS General Updates 27 Next PGS All Provider Webinar/Meeting June 21 from 9-10:30am. To register: https://attendee.gotowebinar.com/register/3205700203737108226 Agenda to be emailed mid May – highlight progress on 5 year plan and where we are going next 2018 Training Calendar now available listing out the monthly prevention and treatment calls and all provider webinars and other upcoming trainings planned. Located at: http://www.oregonpgs.org/all-providers/workforce- development/
  • 28. Online Trainings Problem Gambling Treatment Training for Clinicians & Supervisors • 8 Online modules available • Register at: https://graduate.lclark.edu/programs/continuing_education/counselor s_and_therapists/problem-gambling-treatment-online/ – Problem Gambling Treatment in Oregon: The Big Picture – Overview of Problem Gambling – Problem Gambling Assessment and Treatment Planning – Diversity, Social Equity and Problem Gambling – Problem Gambling and Money – Family Treatment for Problem Gambling – Problem Gambling Treatment: Supervision Part I – Problem Gambling Treatment: Supervision Part II 28
  • 29. Other Online Training Options 29 • Iowa Gambling Treatment Program - Looking to the Horizon Webinar Series – Information and registration at: http://www.trainingresources.org/ • Problem Gambling Network of Ohio – Information and registration at: http://www.recres.org/GamblingCEUs – Live webinars – Home study courses • Brief Introduction to Gambling Disorder • Gambling and the Older Adult • Raising Voices: Personal Stories of Disordered Gambling • Gambling and the Asian Community • Overview of DSM-5 Disordered Gambling Criteria • Brief Introduction to Problem Gambling Prevention
  • 30. State General Updates: CCO2.0 • Coordinated Care Organizations have been operating for more than 5 years. Started in 2012. • Goals were to save taxpayer dollars, better care, quality measures improved and improvements in primary care and prevention. • OHA is now moving to next phase of progress and goals and calling is CCO2.0 • CCO2.0 has 4 goals: maintain sustainable cost growth, increase value and pay for performance, focus on social determinants of health and equity and improve the behavioral health system. • Questions to be answered: – How will we measure “integration?” – How can we encourage investment in behavioral health and hold CCOs accountable for these investments? – How can we ensure that the system has the workforce to achieve expected outcomes? – How do we ensure that children receive comprehensive behavioral health services no matter where they live in Oregon? 30
  • 31. State General Updates: CCO2.0 How can you help us answer these CCO 2.0 questions? • March 15: Watch the CCO 2.0 kick-off webinar. • March 15-April 30: Take CCO 2.0 online survey. • March-June: Attend or testify at a public meeting. • Draft recommendations presented at the June OHPB meeting. • June: Take CCO 2.0 policy recommendations online survey. • June-August: Attend a state-wide roadshow meeting. • Final recommendations presented at the August OHPB meeting 31
  • 32. New Helpline Services • Motivational Text Messaging Program – For Gambler, Family and available in English and Spanish – 1-2 texts a week for 3 months – People sign up through the helpline – All helpline caller are offered this service – Implemented in July 2017 – Consider signing up as a clinician to better understand the services – Offer to your existing clients as a resource. 32
  • 33. New Helpline Services 33 OPGR Facebook page New information posted at least twice a month. Like Us!
  • 35. State Prevention Updates We are excited to announce that 22 County PG Prevention Programs will be participating in the 2018-2019 Community Readiness Assessment project to asses their individual communities and leadership readiness to address problem gambling and awareness level of resource • Readiness assessment findings will provide guidance for next biennium planning. • New positive community norm communication tools that are being developed and will roll out in Spring 2019 will be cross walked to the readiness level scores. • Provide 3,000 foot view of readiness at the State level. 35
  • 36. State Prevention Updates • Prevention Ethics training scheduled for March 26th still a few seats left. To register, visit: https://www.eventbrite.com/e/pg-prevention- ethics-training-tickets-41391735796 • Oregon hosted PGS Prevention Provider Workshop on May 1st from 1:00 – 5:00 pm. The workshop is free during Focus on the Future Pre-Conference. To Register, visit: https://www.eventbrite.com/e/oregon-problem-gambling-prevention- workshop-tickets-43458188612 • We are all out of the 2018 Problem Gambling Awareness Calendars. A Big Thank You to everyone for distributing them out into the communities. • 2019 Problem Gambling Awareness Calendar artwork search is under way, entries for the PGS contest are due by no later than April 16th to Roxann. 36
  • 37. Workforce Development Treatment Advisory Committee- Survey • Survey of Workforce Development Needs for Treatment Providers – coming out on March 20. • Two week turn around to complete. Please complete this survey, as it is important feedback that leads to recommendations on future WFD opportunities offered by the state. • About 40 questions- should take you about 10 minutes. • Recommendations from Survey and Committee will be vetted to providers in late spring via email and monthly treatment call. 37
  • 38. April Treatment Call • Wednesday, April 4 • 3:00 – 4:00 pm • Log in and call instructions: https://global.gotomeeting.com/join/350473165; (786) 535-3211 • Agenda to be sent mid March • Future dates in 2018 - See training calendar: http://www.oregonpgs.org/all-providers/workforce-development/ 38
  • 39. State Treatment Updates Training Opportunities for 2018 • Family Therapy Learning Session and Forums – Dates in 2018: April 19, July 26 and October 25 – Time: 10-11:30 am • Advanced Families an Problem Gambling Treatment Discussions – Dates in 2018: May 17, September 27 and November 29 – Time: 10-11:30 am • Case Training with Chris Anderson – Occurs the second Tuesday of each month through August 2018 – Time: 1:30-3:00 pm • CEUs provided for those that attend. • Past sessions for all of these training opportunities have been recorded and can be found at: http://www.oregonpgs.org/all- providers/workforce-development/ 39
  • 41. Contacts • Greta Coe, Problem Gambling Services Manager – Greta.l.coe@state.or.us; 503-945-6187 • Roxann Jones, Problem Gambling Prevention Specialist Roxann.r.jones@state.or.us; 503-947-5548 41
  • 42. Final Notes: • PowerPoint, accompany documents and CEU certificates will be emailed to you next week. Thanks for your participation in this webinar, and for the work that you do every day! 42
  • 43. 43