5 styles of management
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The different types of management styles are the way how a person or an organization authority leads their employees to reach the destination or desired goal.
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Contact Information:
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To 10 soft skills in customer services
This document outlines the top 10 soft skills needed for customer service. Soft skills are personal attributes that enable individuals to understand others and communicate effectively. The top soft skills for customer service are clear communication, listening skills, self-control, positive attitude, assertiveness, conflict resolution, empathy, depersonalization, taking responsibility, and a sense of humor. Each skill is then briefly defined and explained in the context of customer service interactions.
12 skills for Customer Care Service
Patience is an important aspect of the customer service as all of the customers who used to contact customer service are confused, frustrated and lost. Being patience is a good way to help customers as listening to them make them feel comfortable and they feel like you are there to less their frustration. Taking time to listen the need of the customers and then giving them the best way to solve it out make customer believes on the company and increase customer trust on products.
Brand equity and Keller’s Brand Equity Model
In marketing, the brand equity refers to the value of the brand depending on the customer perception of the brand in the market. Brand equity can be positive or negative, as if the customer is happy from your brand and gives you higher rank then it will be positive equity while if the brand fails to reach the customer values then they give them negative rank.
Market positioning
Marketing positioning refers to the ability to influence consumer perceptions about the brand or the product to the competitors. The goal of market positioning is to create an image of the product in the market so that the consumer can use them in the special way.
Evaluation plan and how to write it
It is the part of the project planning which is related to how the project will be monitored and accessed and how it will be a successful project in the end. An effective evaluation plan shows how the project will be monitored and will be completed by meting all its objectives.
Active management and Active Management Process
Active management is to manage the portfolio of funds with the use of human capital. Active managers rely on analytical research, personal judgment, and forecasts to make decisions on what securities to buy, hold, or sell.
What is strategic management
Strategic management is the process of creating objectives for an organization based on its stakeholders and available resources. It involves analyzing the competitive market and developing plans. There are several frameworks that can be used for strategic management, including analyzing competitive advantages over rivals, using portfolio theory to allocate resources for maximum returns given a certain level of risk, developing core competencies to provide unique value, and leveraging the experience curve to lower costs as output increases.
Types of Managers
Vertical management also known as Top-Down management that refers to different levels of management within the organization. Managers at different level in an organization are free to focus on different levels of management, from strategic thinking to operational level.
Tips for effective time management
It helps you to set up the goals that are achievable and measureable. Use the SMART method when setting goals.
Elements of effective management skills
There are a long list of skills that a management must adopt to get the work efficiently and effectively done by the employees in the organization. There are the six most essential management skills that a manager should use to perform the duties:
Adaptive leadership and Principles of Adaptive Leadership
It is an act of mobilize a group of people to work hard and getting success at the end.
Adaptive leadership recognizes that there are two types of problem, technical and adaptive.
E commerce and its types
E-Commerce also known as electric commerce or internet commerce, refers to buying and selling goods using internet also sharing information and money to execute these transactions. E-Commerce also refers to use internet to do transactions and buying products.
9 ways to improve self development
Personal development skills are those qualities that a person already have but once you have to gain it through some training. People use their different skills when they are caught in problem or if they want to achieve a particular goal.
Self development and Examples of self development
Personal development skills are abilities that help individuals grow professionally and personally through skills training and self-improvement. Examples of key personal development skills include communication, interpersonal skills, problem-solving, self-confidence, adaptability, integrity, work ethic, and leadership. Developing these skills can enhance one's ability to build relationships, handle challenges, gain opportunities, and motivate and guide others.
Transformational leadership, its components and advantages and disadvantages
Transformational leadership motivates and inspires employees to achieve organizational goals. It involves setting a moral example, building a positive culture, empowering employees to make decisions, and mentoring them. A transformational leader encourages motivation, exemplifies ethical values, fosters open communication, and helps employees develop their skills for the greater good of the organization. While effective for enabling change, transformational leadership requires an existing structure and may not be suitable for all situations.
Objectives of compensation management
The basic objective of compensation management can be briefly termed as meeting the needs of both employees and the organization. The Employer wants to pay little salaries and wages to the workers to manage their working costs. Employees wants to get paid high as possible.
Emotional intelligence and its importance
Emotional intelligence is the ability to understand, use and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.
Emotional intelligence helps you to get success in academic and official life, build stronger relationships and achieve your all career goals. It helps you to connect with your feelings and make strong decisions on what is good for you and what matters most to you.
Customer Perception and What are the Factors Influencing Customer Perception?
Marketing concepts that encompasses a customer’s awareness, impression, or consciousness about a company or its products or services.
When customers sees a product they collect information about the product and use the information to create a clear and meaningful image of the product in their mind. This is called the Customer Perception.
Compensation Management and Types of Compensation Management
Compensation management is a Human Resource Management function that deals with the salaries and any kind of rewards that individuals receive on performing an organizations tasks.
More from Naheed Mir (20)
Adaptive leadership and Principles of Adaptive Leadership
Adaptive leadership and Principles of Adaptive Leadership
Transformational leadership, its components and advantages and disadvantages
Transformational leadership, its components and advantages and disadvantages
Customer Perception and What are the Factors Influencing Customer Perception?
Customer Perception and What are the Factors Influencing Customer Perception?
Compensation Management and Types of Compensation Management
Compensation Management and Types of Compensation Management
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
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5 styles of management
- 1. 5 Different Types of Management Styles
- 2. The different types of management styles are the way how a person or an organization authority leads their employees to reach the destination or desired goal. 1. Results-Based 2. Democratic 3. Transformational 4. Servant Leader 5. Transactional
- 4. Results-Based Management Style “No matter how, but you have to get the work done to make me happy”. In result-based management because the manager only wants the work done so he don’t need to know or care about how the team members are getting the work done. In this type of management the team members have autonomy how to complete their work, they use different tactics and techniques to complete the task themselves rather than prescribed procedure.
- 5. In this a person wants all employee to comply with their mandates and the expectation is set that are the members are adults and they can do the work effectively. This creates an environment of respect among all members and it can be motivating for them.
- 6. Democratic Management Style “Let’s discuss and find the better way to do the job”. Democratic means to engage your all team in discussion making rather than isolate them. The Democratic managers thinks that their team is full of the people with ideas and it doesn’t matter to them what is your designation.
- 7. This can create strong team relations and trust. Because everyone has different idea and thinking and the final product is the combination of different ideas so it can have positive and strong results.
- 8. Transformational Management Style “We want you to be better and better, so think better and get something better”. Transformational management encourages their team members to find the ways that they are comfortable with, be focused on the areas of growth and enhance their skills with new trends.
- 9. This can convert a good team in high performing machine in very short span of time. This is a good style to take a start-up, where team members can take effective steps to grow and problem solving.
- 10. Servant Leader Management Style “What kind of help you need to get the work done”? Servant leaders put their team members first and the work second. The servant leaders put the health of team first then to finish the work. If you can create an environment for the healthy team, the more effective work will be done. These leaders do anything for the support and grow of their team.
- 11. This style is a best and favorite approach for the digital project managers. If your team is happy they can produce good results even the work is not ideal. It makes your team members to believe that you really cares for them.
- 12. Transactional Management Style “Get the work done effectively, you will get the reward”. Transactional management use rewards system to motivate their workers to do work. This system is easy especially when you have a lot of things to take care of. This is a clear system and a straightforward setup of cause and effect that can be very helpful for getting short-term gains.