Encouraging your team to do their job, perform
        well or even just hang in there during a difficult
Intro   period is tough. It’s one of those things that are
        hard to learn in a business management class. If
        you run a business, virtual or otherwise, this list
        is for you!
Money
Money is by far the easiest way to encourage
your staff. So let’s get this list out of the way
before we get to the real goodies. Remember, I
got 37 of these bad boys!
Give a Raise
#1   Since the dawn of time, bosses have been giving
     raises. Sometimes this is due to inflation,
     sometimes this is due to merit, sometimes it is
     due to the guilt of the boss that you are working
     too hard. It is, by far, the easiest to accomplish
     but doesn’t do a whole lot to motivate people.
     And it rarely keeps any motivating juice after
     the check is cashed.
Commission
#2   Traditionally, commission is part of a salary
     package but don’t let that limit your thinking. If
     your dishwasher comes in with a multi-million
     dollar idea that saves your company, you should
     give him a commission on the idea. In my
     business this means if one of my writers brings
     me a new client on a plate, they typically do as
     much of the client’s work as possible plus they
     get a cut of the profits as a commission.
Buy Lunch or
         Dinner
#3   As a virtual business owner this means I send out
     gift certificates or a PayPal transfer. After a
     really tough week, I want to buy everybody ice
     cream. If we worked in a real office I could just
     get some ColdStone; but a gift certificate works
     and it conveys the same message.
Personal Touch
These are the “low-cost” options but that takes
some real effort. Unlike sending out gift
certificates, each of these points takes some
background knowledge of each team member. If
your company is more than 50 people… you
might want to delegate this to management.
Handwritten
           Notes
#4   Go to Hallmark, buy a few packs of thank you
     cards and include the card in your next payroll.
     Or, just send it on a whim. This comes better at
     strategic points in your employee’s life. So
     instead of blasting all of them, keep the cards
     at your desk and once a week (put this in your
     calendar!) ask yourself who did an awesome job
     and send that person a card.
Simply ask “How are you
             doing?”
#5      Set aside the time to hear the full answer. I’m
        not above making a Skype call just to check in.
Never, ever, ever
      send out a mass
#6   “thank you” email
     It’s tacky and a lot of people won’t like it.
     Rather, send out individual emails. And no,
     don’t use your email software to “personalize”
     the names.
Use the language of
#7   your team members
     My staff is around the country so I try to keep
     my Kentucky slang to a minimum when
     conversing with Michigan. You can always be
     casual with team members, but don’t start text
     speaking with 50-somethings. It’s offensive.
Find projects slightly
      outside of the normal
     routine but more in line
#8     with team members’
        outside interests

      Especially in a smaller company, there is always
      something to get done – who says it has to be
      the same person all the time?
Make a note on a
        paycheck about
#9   something stellar the
      person did that pay
            period
Gives thanks to all
          involved
#10   If your company had a particularly hard month
      with tons of overtime, send a thank you letter
      to the spouse of your team member for the
      support.
Pass along articles or
       links that would be
      helpful to your team
#11          member
      Note: this can be to do their job better or just
      for anything. “I saw this and thought of you” is
      a great thing to read.
Let people in on your
      personal plans for them
#12    Have a team member that you want to put on
       the fast track for management? Let them know
       where you see them in six months and how they
       can get there.
Research a unique
         prize for each team

#13
              member
      Buy it when appropriate. For example, maybe
      you have an endurance runner on your team:
      send them runners socks or a gift certificate. Or
      you have a die-hard redvsblue fan, buy them
      some swank.
Glory

These are the ways you can encourage your team by
giving them some glory. Give them the tools to look
and feel awesome. Or, put them in a position that
they will be praised. Keep in mind that this isn’t a
great thing for all team members, so be mindful of
who you “encourage” with these:
Empower your team
       members to “own”
         projects and
#14     customer issues
      This is a hallmark of Marriott management and
      it is amazing. Give guidelines like, “if you can
      solve the problem with $100, solve it without a
      supervisor” so your team members can feel
      empowered.
Give your team
          members room to
            impress you
#15   This is easier said than done in a virtual
      environment. You can’t see them so you have no
      idea if they are going to hit deadlines, until
      they do. Give them more work then you expect
      and just wait. You might find they are beyond
      impressive!
Have a company-wide
       contest for the most

#16        sales, leads,
        performance, etc.
      The winner gets bragging rights or a new car.
      That part’s up to you.
Create a group contest
        where the groups
#17    choose their leader
      This is great on a lot of levels including gauging the
      leadership skills of team members.
Share their goods on
          social media
#18   Is someone in your office running a race for charity?
      Share that on your company social platforms and give
      them virtual kudos!
Random Act of Bonus
#19   I love this idea. If you see something or notice
      something that a team member does that is great or
      is simply something you would like to encourage in
      other team members, give them a little bonus. Even
      $50 can motivate the team and give some glory to the
      recipient.
Document client
       feedback and let the
      company know which
#20    team member did a
            good job
      Share testimonials on your site, in your company
      newsletter, anywhere.
Create a place for your
      employees to interact

#21
        with one another

      An internal social network, a bulletin board, even an
      employee-only newsletter.
Ask a team member to
       do a presentation or
      training on something
#22    they are awesome at
              doing
       Even if it isn’t 100% work-related; make sure to
       promote it enough that there are plenty of visitors.
Invite team members
           to join in the
           brainstorm of
#23   company-wide projects
       Who cares if it is outside their “job description?”
       They can provide some great perspective.
Send a team member
       to a convention or
#24          training
       Ask them to come back and recap what they’ve
       learned.
General Goodness
These are the things that keep all your team
members motivated. They should be implemented as
soon as possible and keep a steady morale.
Create company wide
      rules, and keep them

#25
          for everyone

       …including yourself. Fairness is a hallmark of
       American culture. Use it.
Be proactive about
      holidays or other events
      you know people will be
#26      wondering about
        For example, if you have a holiday coming up ask
        about who wants time off, etc.
Invite a speaker to a
       company meeting to
      discuss things that are
#27     important to your
          team members
       For example, our company has mostly freelancers as
       team members, so we bring in a CPA to do a virtual
       training twice a year so people know how to plan for
       and do taxes. It’s not required, but it shows your
       team that you care about them outside of work.
Have quarterly goals
      and make them known
#28       to your team
        You don’t have to open the books, but giving people a
        snapshot of the progress can be motivating.
        Especially when you emphasize how they have
        impacted the good!
Provide resources that
      help some of your team
#29          members
        For example, provide childcare services or 401K
        matching. This is going to drastically change company
        to company, so get a pulse of their needs and then fill
        them.
Be mindful of your
           criticism
#30   Keep track of your discouraging remarks. It can’t be
      all roses and bonuses but being intentional of
      sprinkling compliments with your criticism keeps you
      from being bossy.
Let people in on your
            priorities
#31   If you really want to land a specific client or you
      really want to get everything done in time for a
      special event, let your team in on the background
      chaos. Never complain to your team, but showing
      them some skin never hurt.
Defend your team at all
#32           costs
       This is huge and will help you keep morale. If your
       team knows that you will always defend them (to
       clients, to one another, etc), they will trust you.
Don’t filter feedback
#33   Okay, filter a little. If you are in a service-based
      business and a client comes screaming about
      something your team member did, make sure they
      know the concise issues brought up. Take out the
      angry words and hateful tone but if the meat of the
      feedback is “X wasn’t done” or “this needs X” then
      you owe it to your team member to pass that along.
Re-adjust based on
          performance
#34   You or your managers should know the pace of your
      team members. In writing, this is super easy. I can
      see the amount of words coming in each day for each
      writer. After I take into account the complexity level
      of their assignments, I know whether they are at a
      good pace. Once they slow down I investigate. Do
      they just hate that assignment? If so, can I give it to
      someone else? This helps morale... and your bottom
      line.
Have a truly open door

#35
              policy
       In a virtual environment, this means team members
       have my cell phone and Skype. For you, it could just
       be having your door open. Be sure to let people know
       what works for you.
Don’t ask your team
        members to do
        something you
#36        wouldn’t
      Unless it is something you truly wouldn’t know how to
      do based on a lack of skill.
Admit your limitations
#37    For me, I let my writers know that I am not a strong
       bulk writer. For you, this can be anything that
       overlaps you and your team’s skill set.
Wow! That pretty much wraps it up, huh? I love
             customer service, but I love team service even more.
             When you can motivate your team you are helping
Conclusion   them help you. Small business development is more
             than just software or technique. It’s the people you
             are bringing to the next level.
Amie Marse
        Amie Marse is the enthusiastic founder and resident dream
        maker at Content Equals Money. She has been making a
        fulltime income online for over six years and has loved
        each and every single day of it. She launched
        ContentEqualsMoney.com in October of 2010 as a natural
        outgrowth of her personal content writing business. She is
        constantly researching ways to increase conversions and

About   business for your site!



        Content Equals Money
        Content Equals Money is a content writing service that
        serves a wide variety of clients with top-shelf, sharable
        content.

        http://www.contentequalsmoney.com
        info@contentequalsmoney.com

37 Ways to Motivate Your Team

  • 2.
    Encouraging your teamto do their job, perform well or even just hang in there during a difficult Intro period is tough. It’s one of those things that are hard to learn in a business management class. If you run a business, virtual or otherwise, this list is for you!
  • 3.
    Money Money is byfar the easiest way to encourage your staff. So let’s get this list out of the way before we get to the real goodies. Remember, I got 37 of these bad boys!
  • 4.
    Give a Raise #1 Since the dawn of time, bosses have been giving raises. Sometimes this is due to inflation, sometimes this is due to merit, sometimes it is due to the guilt of the boss that you are working too hard. It is, by far, the easiest to accomplish but doesn’t do a whole lot to motivate people. And it rarely keeps any motivating juice after the check is cashed.
  • 5.
    Commission #2 Traditionally, commission is part of a salary package but don’t let that limit your thinking. If your dishwasher comes in with a multi-million dollar idea that saves your company, you should give him a commission on the idea. In my business this means if one of my writers brings me a new client on a plate, they typically do as much of the client’s work as possible plus they get a cut of the profits as a commission.
  • 6.
    Buy Lunch or Dinner #3 As a virtual business owner this means I send out gift certificates or a PayPal transfer. After a really tough week, I want to buy everybody ice cream. If we worked in a real office I could just get some ColdStone; but a gift certificate works and it conveys the same message.
  • 7.
    Personal Touch These arethe “low-cost” options but that takes some real effort. Unlike sending out gift certificates, each of these points takes some background knowledge of each team member. If your company is more than 50 people… you might want to delegate this to management.
  • 8.
    Handwritten Notes #4 Go to Hallmark, buy a few packs of thank you cards and include the card in your next payroll. Or, just send it on a whim. This comes better at strategic points in your employee’s life. So instead of blasting all of them, keep the cards at your desk and once a week (put this in your calendar!) ask yourself who did an awesome job and send that person a card.
  • 9.
    Simply ask “Howare you doing?” #5 Set aside the time to hear the full answer. I’m not above making a Skype call just to check in.
  • 10.
    Never, ever, ever send out a mass #6 “thank you” email It’s tacky and a lot of people won’t like it. Rather, send out individual emails. And no, don’t use your email software to “personalize” the names.
  • 11.
    Use the languageof #7 your team members My staff is around the country so I try to keep my Kentucky slang to a minimum when conversing with Michigan. You can always be casual with team members, but don’t start text speaking with 50-somethings. It’s offensive.
  • 12.
    Find projects slightly outside of the normal routine but more in line #8 with team members’ outside interests Especially in a smaller company, there is always something to get done – who says it has to be the same person all the time?
  • 13.
    Make a noteon a paycheck about #9 something stellar the person did that pay period
  • 14.
    Gives thanks toall involved #10 If your company had a particularly hard month with tons of overtime, send a thank you letter to the spouse of your team member for the support.
  • 15.
    Pass along articlesor links that would be helpful to your team #11 member Note: this can be to do their job better or just for anything. “I saw this and thought of you” is a great thing to read.
  • 16.
    Let people inon your personal plans for them #12 Have a team member that you want to put on the fast track for management? Let them know where you see them in six months and how they can get there.
  • 17.
    Research a unique prize for each team #13 member Buy it when appropriate. For example, maybe you have an endurance runner on your team: send them runners socks or a gift certificate. Or you have a die-hard redvsblue fan, buy them some swank.
  • 18.
    Glory These are theways you can encourage your team by giving them some glory. Give them the tools to look and feel awesome. Or, put them in a position that they will be praised. Keep in mind that this isn’t a great thing for all team members, so be mindful of who you “encourage” with these:
  • 19.
    Empower your team members to “own” projects and #14 customer issues This is a hallmark of Marriott management and it is amazing. Give guidelines like, “if you can solve the problem with $100, solve it without a supervisor” so your team members can feel empowered.
  • 20.
    Give your team members room to impress you #15 This is easier said than done in a virtual environment. You can’t see them so you have no idea if they are going to hit deadlines, until they do. Give them more work then you expect and just wait. You might find they are beyond impressive!
  • 21.
    Have a company-wide contest for the most #16 sales, leads, performance, etc. The winner gets bragging rights or a new car. That part’s up to you.
  • 22.
    Create a groupcontest where the groups #17 choose their leader This is great on a lot of levels including gauging the leadership skills of team members.
  • 23.
    Share their goodson social media #18 Is someone in your office running a race for charity? Share that on your company social platforms and give them virtual kudos!
  • 24.
    Random Act ofBonus #19 I love this idea. If you see something or notice something that a team member does that is great or is simply something you would like to encourage in other team members, give them a little bonus. Even $50 can motivate the team and give some glory to the recipient.
  • 25.
    Document client feedback and let the company know which #20 team member did a good job Share testimonials on your site, in your company newsletter, anywhere.
  • 26.
    Create a placefor your employees to interact #21 with one another An internal social network, a bulletin board, even an employee-only newsletter.
  • 27.
    Ask a teammember to do a presentation or training on something #22 they are awesome at doing Even if it isn’t 100% work-related; make sure to promote it enough that there are plenty of visitors.
  • 28.
    Invite team members to join in the brainstorm of #23 company-wide projects Who cares if it is outside their “job description?” They can provide some great perspective.
  • 29.
    Send a teammember to a convention or #24 training Ask them to come back and recap what they’ve learned.
  • 30.
    General Goodness These arethe things that keep all your team members motivated. They should be implemented as soon as possible and keep a steady morale.
  • 31.
    Create company wide rules, and keep them #25 for everyone …including yourself. Fairness is a hallmark of American culture. Use it.
  • 32.
    Be proactive about holidays or other events you know people will be #26 wondering about For example, if you have a holiday coming up ask about who wants time off, etc.
  • 33.
    Invite a speakerto a company meeting to discuss things that are #27 important to your team members For example, our company has mostly freelancers as team members, so we bring in a CPA to do a virtual training twice a year so people know how to plan for and do taxes. It’s not required, but it shows your team that you care about them outside of work.
  • 34.
    Have quarterly goals and make them known #28 to your team You don’t have to open the books, but giving people a snapshot of the progress can be motivating. Especially when you emphasize how they have impacted the good!
  • 35.
    Provide resources that help some of your team #29 members For example, provide childcare services or 401K matching. This is going to drastically change company to company, so get a pulse of their needs and then fill them.
  • 36.
    Be mindful ofyour criticism #30 Keep track of your discouraging remarks. It can’t be all roses and bonuses but being intentional of sprinkling compliments with your criticism keeps you from being bossy.
  • 37.
    Let people inon your priorities #31 If you really want to land a specific client or you really want to get everything done in time for a special event, let your team in on the background chaos. Never complain to your team, but showing them some skin never hurt.
  • 38.
    Defend your teamat all #32 costs This is huge and will help you keep morale. If your team knows that you will always defend them (to clients, to one another, etc), they will trust you.
  • 39.
    Don’t filter feedback #33 Okay, filter a little. If you are in a service-based business and a client comes screaming about something your team member did, make sure they know the concise issues brought up. Take out the angry words and hateful tone but if the meat of the feedback is “X wasn’t done” or “this needs X” then you owe it to your team member to pass that along.
  • 40.
    Re-adjust based on performance #34 You or your managers should know the pace of your team members. In writing, this is super easy. I can see the amount of words coming in each day for each writer. After I take into account the complexity level of their assignments, I know whether they are at a good pace. Once they slow down I investigate. Do they just hate that assignment? If so, can I give it to someone else? This helps morale... and your bottom line.
  • 41.
    Have a trulyopen door #35 policy In a virtual environment, this means team members have my cell phone and Skype. For you, it could just be having your door open. Be sure to let people know what works for you.
  • 42.
    Don’t ask yourteam members to do something you #36 wouldn’t Unless it is something you truly wouldn’t know how to do based on a lack of skill.
  • 43.
    Admit your limitations #37 For me, I let my writers know that I am not a strong bulk writer. For you, this can be anything that overlaps you and your team’s skill set.
  • 44.
    Wow! That prettymuch wraps it up, huh? I love customer service, but I love team service even more. When you can motivate your team you are helping Conclusion them help you. Small business development is more than just software or technique. It’s the people you are bringing to the next level.
  • 45.
    Amie Marse Amie Marse is the enthusiastic founder and resident dream maker at Content Equals Money. She has been making a fulltime income online for over six years and has loved each and every single day of it. She launched ContentEqualsMoney.com in October of 2010 as a natural outgrowth of her personal content writing business. She is constantly researching ways to increase conversions and About business for your site! Content Equals Money Content Equals Money is a content writing service that serves a wide variety of clients with top-shelf, sharable content. http://www.contentequalsmoney.com info@contentequalsmoney.com