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ADULT LEARNER SATISFACTION AND SUCCESS
IN HIGHER EDUCATION ONLINE LEARNING
Fern Kay Harris
Central Michigan University
Purpose Statement
The purpose of this study is to explore the relationships
between higher order learning through best practices and
student satisfaction and student success for adult learners in
higher education online learning.
Introduction to the Problem
21st
Century
Global
Economy
Competitive
Job Market
Skills and
Degree
Acquisition
U.S. Dept. of Education
To meet this educational information job market
demand, the United States has initiated Goal 2020
Raise the percentage of degree achieving adults
from 40% to 60%
A Plan of Action
• Literacy Skills
• Math Skills
• Data
Assessment
College
Readiness
• Scholarships
• Pell Grants
• Degree
Attainment
College
Tuition • Faculty
Training
• Student
Evaluation
Best
Practices
Adult Learner Needs
Degree
Attainment
Affordability
Access
Flexibility
Online Education
Advantages
 Flexible hours
 The ability to work full time at
home while attending
classes
 Cheaper due to
transportation savings
 Adaptability to learning styles
and diverse needs
Disadvantages
 Difficulties with technology
and interface
 Lack of computer skills and
self-motivation/discipline
 Lack of problem solving skills
and perseverance
 10 to 20% higher drop-out
rates
Statement of the Problem
The number of online undergraduate students taking at
least one class has grown to 32% in 2012 (Allen &
Seaman, 2012).
Yet according to the Sloan Consortium Survey, two-thirds
of faculty members expressed the belief that learning
outcomes for online courses are inferior or somewhat
inferior to face-to-face courses (Allen & Seaman, 2012).
Researchers propose the need for faculty to receive
advanced pedagogical knowledge and skills to assure
students receive the same quality of education.
Research Questions
 1. What is the relationship between higher order
learning through best practices and student satisfaction
for adult learners in higher education online courses?
 2. What is the relationship between higher order
learning through best practices and student success
for adult learners in higher education online courses?
Significance of the Study
 Midwestern university
 Administrators
 Faculty
 Instructional Design
Quantitative Correlational Non-Experimental
Research Design
Dependent Variable
 Student Satisfaction
 Student Success
Independent Variables
 Faculty Contact
 Student Interactions
 Active Learning
 Prompt Feedback
 Time On Task
 High Expectations
 Diversity
 Technology Usage
Population and Sample
Population
 Adult Undergraduate Online Learners
Sample
 Midwestern university online
 Drawn from 4,816 undergraduate online students
 225 online courses
 Self-selected, purposeful sample
Data Collection
Instrumentation
 Development of survey questions with peer review and
subsequent revisions
 Piloting of the survey instrument
 Check for validity and reliability
 Submission of Survey Monkey® instrument through link at the
Midwestern university
Approvals
 Midwestern university
 IRB Approval
Data Analysis
 Survey Monkey® data will be uploaded into SPSS 20.
 Data will be cross-tabulated from each of the
independent variables to the dependent variables.
 Each of the correlations will demonstrate the
significance of the relationship; positive or negative
with 0 being weak to >1.00 indicating a strong effect.
Methodology Limitations
 Delimitations
 Midwestern university
 Undergraduate adult online learners
 Limited generalizability
 Limitations
 Survey responses will be truthful
 Peer review and piloting created a valid and reliable
instrument
3.27.14.adult learner satisfaction and success in higher education online learning

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3.27.14.adult learner satisfaction and success in higher education online learning

  • 1. ADULT LEARNER SATISFACTION AND SUCCESS IN HIGHER EDUCATION ONLINE LEARNING Fern Kay Harris Central Michigan University
  • 2. Purpose Statement The purpose of this study is to explore the relationships between higher order learning through best practices and student satisfaction and student success for adult learners in higher education online learning.
  • 3. Introduction to the Problem 21st Century Global Economy Competitive Job Market Skills and Degree Acquisition
  • 4. U.S. Dept. of Education To meet this educational information job market demand, the United States has initiated Goal 2020 Raise the percentage of degree achieving adults from 40% to 60%
  • 5. A Plan of Action • Literacy Skills • Math Skills • Data Assessment College Readiness • Scholarships • Pell Grants • Degree Attainment College Tuition • Faculty Training • Student Evaluation Best Practices
  • 7. Online Education Advantages  Flexible hours  The ability to work full time at home while attending classes  Cheaper due to transportation savings  Adaptability to learning styles and diverse needs Disadvantages  Difficulties with technology and interface  Lack of computer skills and self-motivation/discipline  Lack of problem solving skills and perseverance  10 to 20% higher drop-out rates
  • 8. Statement of the Problem The number of online undergraduate students taking at least one class has grown to 32% in 2012 (Allen & Seaman, 2012). Yet according to the Sloan Consortium Survey, two-thirds of faculty members expressed the belief that learning outcomes for online courses are inferior or somewhat inferior to face-to-face courses (Allen & Seaman, 2012). Researchers propose the need for faculty to receive advanced pedagogical knowledge and skills to assure students receive the same quality of education.
  • 9. Research Questions  1. What is the relationship between higher order learning through best practices and student satisfaction for adult learners in higher education online courses?  2. What is the relationship between higher order learning through best practices and student success for adult learners in higher education online courses?
  • 10. Significance of the Study  Midwestern university  Administrators  Faculty  Instructional Design
  • 11. Quantitative Correlational Non-Experimental Research Design Dependent Variable  Student Satisfaction  Student Success Independent Variables  Faculty Contact  Student Interactions  Active Learning  Prompt Feedback  Time On Task  High Expectations  Diversity  Technology Usage
  • 12. Population and Sample Population  Adult Undergraduate Online Learners Sample  Midwestern university online  Drawn from 4,816 undergraduate online students  225 online courses  Self-selected, purposeful sample
  • 13. Data Collection Instrumentation  Development of survey questions with peer review and subsequent revisions  Piloting of the survey instrument  Check for validity and reliability  Submission of Survey Monkey® instrument through link at the Midwestern university Approvals  Midwestern university  IRB Approval
  • 14. Data Analysis  Survey Monkey® data will be uploaded into SPSS 20.  Data will be cross-tabulated from each of the independent variables to the dependent variables.  Each of the correlations will demonstrate the significance of the relationship; positive or negative with 0 being weak to >1.00 indicating a strong effect.
  • 15. Methodology Limitations  Delimitations  Midwestern university  Undergraduate adult online learners  Limited generalizability  Limitations  Survey responses will be truthful  Peer review and piloting created a valid and reliable instrument

Editor's Notes

  1. Students in the 21st Century are competing in a global economy. In the information age, the competitive job market requires specific training and higher education degrees.
  2. To meet this education information job market demand, the United States has initiated Goal 2020. The overarching goal of 2020 is to raise the percentage of degree achieving adults from 40% to 60%.
  3. To accomplish this goal, a three part plan addresses the college readiness factors, the high cost of college tuition and ensuring best practices.
  4. In order to pursue degree attainment, adult learners need a higher education degree to be affordable, accessible, and flexible which makes online learning a new and powerful avenue for degree achievement.
  5. Online education numbers are far surpassing face-to-face programs. Some of the advantages to meeting student needs…