For many organizations, the transition to DevOps starts small, often with a single team delivering new innovation — typically writing the tool chain as well as the application. This creates pockets of success, but reaping the full benefits of a DevOps practice means replicating these practices enterprise-wide. Not an easy task. Through its research, Forrester has identified 3 key steps for breaking down organizational silos and implementing a widespread DevOps initiative. In this on-demand webinar, guest speaker Robert Stroud, principal analyst at Forrester, joins Puppet for a webinar to share these practices and explore: • Trends in DevOps adoption — how many companies really have it figured out, which industries are leading the charge, and where do you fit in? • The role of senior leaders in a DevOps initiative, and why transformation is in their best interest. • How infrastructure automation and configuration management solutions lay the foundation for DevOps practices. • How to select the right tools to support your DevOps transformation.

1. 3 Steps to Expand DevOps and
Automation Throughout the
Enterprise
15 November, 2017

2. Welcome & introductions
Michael Olson
Product Marketing
Puppet
GUEST SPEAKER
Robert Stroud
Principal Analyst
Forrester Research

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Agenda
› DevOps at escape velocity
› Culture and process
› Release velocity
› Automation tools

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75% Of Executives Driving DevOps
Source: Forrester Report: A Dangerous Disconnect: Executives Overestimate DevOps Maturity
DevOps Delivers on our
promise of
Business Transformation
DevOps drives escaped
defects down
DevOps encapsulates
and enforces good
process & compliance

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50% Organizations Implementing DevOps - NOW!
Source: Six Trends That Will Shape DevOps Adoption In 2017 And Beyond

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Financial Services and Utilities leading the charge
Source: Forrester Research - DevOps Heat Map 2017 – May 2017

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Internal
applications
IoT-enabled smart
products
Mobile apps
68%65%62%
56%
eCommerce
websites
Source: 2017 DevOps survey - Base 236 DevOps Professionals
Velocity Across Multiple Application Types
“We have implemented DevOps for the following application types”

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“It’s no longer the
big beating the
small. It’s the fast
beating the slow.”
Eric Pearson,
CIO, InterContinental
Hotels Group

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Integrated Pipeline Foundational To Success
Source: Case Study: Dynatrace’s Journey Toward Delivering Business Transformation

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Most Bottlenecks Are Organizational
› Wait Time typically > Task
Time
• Frequently 2x greater
› Root Causes
• Role Silos
• Sharing Resources Across
Projects
• Lack of a “Product Team” model

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64% Of Business Dissatisfied With Release Velocity
Source: The Forrester Wave: Continuous Delivery And Release Automation, Q3 2017

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Functional focused teams transition to Product teams
Source:: Organize And Staff I&O Pros For Successful DevOps Practices

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64% Of Business
Dissatisfied With
Release Velocity

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23% of Enterprise deploying monthly or faster!
Source: The Forrester Wave: Continuous Delivery And Release Automation, Q3 2017

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8% Releasing Daily
Source: Six Trends That Will Shape DevOps Adoption In 2017 And Beyond

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Acceleration of changes with pipeline automation
Source: Six Trends That Will Shape DevOps Adoption In 2017 And Beyond

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Automation By Silos
Source: Six Trends That Will Shape DevOps Adoption In 2017 And Beyond

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Release velocity requires automation across the pipeline
Source: A Dangerous Disconnect: Executives Overestimate DevOps Maturity

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Pursue relentless automation
Source: “A Dangerous Disconnect: Executives Overestimate DevOps Maturity” Forrester Report

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Infrastructure: models and code
Source: Forrester report “Infrastructure As Code, The Missing Element In the I&O Agenda”

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Configuration Management Software Vendors
Source: The Forrester Wave™: Configuration Management Software For Infrastructure Automation, Q4 2017

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Configuration Management Software Vendors
Source: The Forrester Wave™: Configuration Management Software For Infrastructure Automation, Q4 2017

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Configuration Management Software Vendors - Scoring
Source: The Forrester Wave™: Configuration Management Software For Infrastructure Automation, Q4 2017
CURRENT OFFERING
Deployment
Configuration modeling
Monitoring and governance
Community support
STRATEGY
Product strategy
Market approach
Consulting, training, and support
Innovation in pricing
MARKET PRESENCE
Installed base
Corporate profitability

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Delivering with velocity and quality across the
pipeline at scale – requires deploying packages
Source: The Forrester Wave™: Continuous Delivery And Release Automation, Q3 2017
› Build complete release packages
› Infrastructure
› Middleware
› Application
› Containers
› PaaS
› etc
› Ease of use including CLI and GUI
interface
› Integration and automation of deployment

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Package Everything
› Source: January 29, 2015, “Market OverView: Application Release Automation Tools”, Forrester report

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Forrester Continuous Delivery – Release Automation
Wave 2017
Source: The Forrester Wave™: Continuous Delivery And Release Automation, Q3 2017

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Forrester Continuous Delivery – Release Automation
Wave 2017
Source: The Forrester Wave™: Continuous Delivery And Release Automation, Q3 2017

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Forrester Continuous Delivery – Release Automation
Wave 2017- Scoring
CURRENT OFFERING
Release package modeling
Moving releases across the pipeline
Pipeline management
Pipeline governance
Vulnerability and defect tracking
Out-of-the-box third-party plug-ins
STRATEGY
Product strategy
Market approach
Consulting, training, and support
Innovation in delivery models and pricing
MARKET PRESENCE
Installed base
Profitability
Source: The Forrester Wave™: Continuous Delivery And Release Automation, Q3 2017

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Evolving and complex CaaS/PaaS ecosystem
Adapted from https://www.forrester.com/report/Vendor+Landscape+Container+Solutions+For+CloudNative+Applications/-/E-RES129082

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“DevOps” today – BizDevOps tomorrow
› DevOps - organizations evolving to
complete solutions
› Culture is critical to success
› Release getter faster
› Automation foundational

33. DevOps:
Improving the way teams
work to deliver better
software faster.

35. High-performing teams love automation
They do less manual work and have automated…

36. Using a common language
Across everything, no matter where it runs
An automatic way to:
know what you have control it and
enforce consistency
secure it and keep it
compliant
modernize it

37. Version Control
Infrastructure
Automation
Continuous Integration
Application
Release
Automation
Monitoring
and
others
…
and
others
…
Common DevOps toolchain

38. FORRESTER.COM
Thank you
© 2017 FORRESTER. REPRODUCTION PROHIBITED.
Robert E Stroud CGEIT CRISC
RStroud@forrester.com
@RobertEStroud