Learn tips and techniques for scaling DevOps from a single project to an enterprise-wide initiative.

1. Scaling DevOps - Delivering on the
promise of business velocity and
quality
Speakers:
Robert Stroud
Tim Buntel November 7, 2017

2. 2
Housekeeping
▪ This webinar is being recorded
▪ Links to the slides and the
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after the presentation
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Meet Your Presenters
Tim Buntel
VP of Products,
XebiaLabs
Robert Stroud
Principal Analyst,
Forrester Research
Guest Speaker: Speaker:

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Scaling DevOps - Delivering on the
promise of business velocity and
quality
Robert E Stroud CGEIT CRISC
Principal Analyst, Forrester Research
@RobertEStroud
Rstroud@Forrester.com

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64% of Businesses
are dissatisfied with
their release velocity

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23% of Enterprise deploying monthly or faster!
Source: The Forrester Wave: Continuous Delivery And Release Automation, Q3 2017

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More frequent
Code deployments
46x
That’s the difference between
multiple times per day and once
a week or less.
Faster lead time from
commit to deploy
440x
That’s the difference between less
once an hour and more than a week.
› Source: 2017 State of DevOps Report : https://puppet.com/resources/whitepaper/state-of-devops-report

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96xfaster mean time to
recover from downtime
That means high performers
recover in less than an hour
instead of several days.
5xas likely that
changes will fail
That means high performers’
changes fail 7.5% of the time
instead of 38.5%.
› Source: 2017 State of DevOps Report : https://puppet.com/resources/whitepaper/state-of-devops-report

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Five Ways Automation Has Increased Application
Deployment and Changed Culture
• 5X increased capacity to on-
board applications
• Saved the equivalent of 40 full
time employees
• Removed all deployment
failures related to Enterprise
Build Automation Team
configuration inconsistencies
https://xebialabs.com/community/webinars/
Case Study: Paychex

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DevOps is a
technique
to drive and deliver
Business Transformation

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50% Organizations Implementing DevOps - NOW!
Source: Six Trends That Will Shape DevOps Adoption In 2017 And Beyond

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Financial Services and Utilities leading the charge
Source: Forrester Research - DevOps Heat Map 2017 – May 2017

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Source: http://ayankeepastor.blogspot.com/2013/08/passing-baton.html
….Destruction of silos of automation
66% Of Organizations Fail To Automate
From Development to Production!

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Destruction Of Silos of Automation
Source: A Dangerous Disconnect: Executives Overestimate DevOps Maturity
Automated
deployment of
application,
infrastructure and
middleware
Time to destroy
traditional change
management

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Manage
demand
Understand
and invent
Build Test Release Run
We need to automate across the whole pipeline to
scale DevOps

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Steps to scale DevOps
› DevOps a key priority
› Transversal team built + community
› Value Stream Mapping – remove excess
› Experiments initiated
› Learning Documented
› Communication
› Transition more teams to DevOps
› Enterprise scale

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› Wait Time typically > Task
Time
• Frequently 2x greater
› Root Causes
• Role Silos
• Sharing Resources Across
Projects
• Lack of a “Product Team” model
Most Bottlenecks Are Organizational

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Integrated Pipeline Foundational To Success
Source: Case Study: Dynatrace’s Journey Toward Delivering Business Transformation

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Functional focused teams transition to Product teams
Source:: Organize And Staff I&O Pros For Successful DevOps Practices

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Delivering with velocity and quality across the
pipeline at scale – requires deploying packages
Source: The Forrester Wave™: Continuous Delivery And Release Automation, Q3 2017
› Build complete release packages
› Infrastructure
› Middleware
› Application
› Containers
› PaaS
› etc
› Ease of use including CLI and GUI
interface
› Integration and automation of deployment

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Package Everything
› Source: January 29, 2015, “Market OverView: Application Release Automation Tools”, Forrester report

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Forrester Continuous Delivery – Release Automation
Wave 2017
Source: The Forrester Wave™: Continuous Delivery And Release Automation, Q3 2017

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Metrics for Performance, Health and Success

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High-performing teams love automation.
› They do less manual work and have automated:
Source: 2017 State of DevOps Report : https://puppet.com/resources/whitepaper/state-of-devops-repor

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High performing organizations are
twice as likely to achieve or exceed goals
› Profitability
› Market Share
› # of customers
› Quantity of products
or services
› Operating efficiency
› Customer satisfaction
› Quality of products or
services provided
› Achieving
organizational
and mission goals
Commercial Goals Non-commercial
Goals
Source: 2017 State of DevOps Report : https://puppet.com/resources/whitepaper/state-of-devops-report

29. 30
XEBIALABS DEVOPS PLATFORM
DevOps Intelligence
Goal-based DevOps Intelligence to optimize software delivery and drive results
DevOps Best Practice
Metrics
KPIs designed and curated for
enterprise DevOps initiatives
✔
Correlate data from
all your tools
Add context and correlate data from
different sources into one holistic view
✔
Customizable Project
Views
Organize apps, teams, or releases
the way you want
✔
Track DevOps performance and gain
actionable insight across your complete
software delivery value stream
Identify trends and predict release risks to
get ahead of issues before they arise
Get actionable recommendations for
optimization and decision support, based
on DevOps best practices
Goal-based DevOps KPIs
Predictive Analytics and
Release Trends
Recommendations and
Decision Support
DEVOPS INTELLIGENCE
One Control Panel for
DevOps Impact and ROI

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“DevOps” today – BizDevOps tomorrow

31. FORRESTER.COM
Thank you
© 2017 FORRESTER. REPRODUCTION PROHIBITED.
Robert E Stroud CGEIT CRISC
RStroud@forrester.com
@RobertEStroud

32. Questions

33. Thank you!