Measure Your DevOps Success:
Using Goal-based KPIs to Drive
Results and Demonstrate ROI
Nov 30, 2017
Jason Lenny & Tim Buntel
2
Housekeeping
▪ This webinar is being recorded
▪ Links to the slides and the
recording will be made available
after the presentation
▪ You can post questions via the
GoToWebinar Control Panel
3
Welcome!
Jason Lenny
Director, Product Management
XebiaLabs
Tim Buntel
VP, Product Management
XebiaLabs
4
Top-ranked
Hundreds of Companies
deliver software with
XebiaLabs - faster, safer and
more customer focused
Enterprise DevOps Platform
providing intelligence, automation and control
across the entire software delivery process
Continuous Delivery and
DevOps pioneer, authority
and technology leader
Global team
in the US,
Europe & APAC
5
Management +
Business Needs
Visibility/ Analytics
Decision Support
Risk Assessment
Feedback
DevOps Enterprise Adoption
Enterprise Adoption
Mainframes
Containers
Serverless
IoT
PaaS
Cloud
Web
Mobile
Enterprise
Requirements
Integrations
Process
Complexity
Compliance
Standardization/
Repeatability
Scale
Security
Dev + Ops
Needs
Automation
Efficiency
Speed
Error reduction
6
The DevOps Platform for the Enterprise
Complements existing tools
e.g. Jenkins, Puppet, Chef, Ansible, Docker, Jira and others
End-to-end solution for Continuous
Delivery at enterprise scale
Comprehensive ARA solution
Incl. automated application deployment, advanced
release delivery orchestration and DevOps Intelligence
Top-ranked DevOps Technology
Architected for enterprise use: model-based, agentless,
dual-mode, ease-of-use
✔
✔
✔
For any architecture
From mainframe, to hybrid clouds, to containers
✔
7
Challenges of DevOps Adoptions
▪ Struggling to fully understand the impact of DevOps
▪ Making decisions based on incomplete/subjective data
▪ Need guidance to improve delivery processes
▪ Difficult to keep up to speed with DevOps best practices
▪ Difficulty knowing which processes are working/which aren’t
▪ Too many different perspectives results in lack of clarity
▪ Unclear how to clearly demonstrate ROI
8
Hitting the Scalability Wall
DevOps Adoption Wave
Initial success with
team of “rock stars”
Attempts to go wide,
run into trouble
Data-Driven Continuous
Improvement & Involvement
DevOps at Enterprise ScaleA Leap of Faith
Skills
Software
Scaling
Security &
Compliancy
CI/CD is our silver bullet and will
solve all our problems!
Our team has an increase
in productivity by 80%!
We’re shipping 3X more often,
let’s roll this out more widely
Our IT heroes can do this
This is how we will become
a modern IT enterprise
This is cool, no more manual steps.
We can automate everything
Lets build compliancy into the pipeline
Let’s replace our big testing phases at
the end with continuous testing
Let’s use data to drive our
improvement cycle at scale
More teams and more roles are included
We also have to think about
deployments further than Dev & Test
Let’s simplify our application
architecture to speed up
All parties can be involved, even the auditing team
Can I redesign my security & compliancy
process to speed up delivery?
Why don’t the
new teams get it?
We need a plan to manage
this transformation at scale
Why is our governance
department so upset?
Only the real techies
can do the magic
If we start scripting all our applications,
it will become a nightmare
We need to make this work for
our current business applications
Can we benefit from the cloud?
Let’s get more engineers
to keep up
9
Solutions to Ensure Success
▪ Unify data from your tools to present holistic view of reality
▪ Use goal-based KPIs to orient teams around improvement
▪ Take DevOps best practices and integrate them into guidance
▪ Look at data to predict trends/impacts, before they are problems
▪ Involve diverse technical & non-technical teams
▪ Use this data to demonstrate & celebrate DevOps success!
10
Live Demo
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How is XL Impact Different?
DUMB
DASHBOARDS
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Questions?
Interested? Visit https://xebialabs.com/xl-impact/ to learn more and schedule a demo!

Measure Your DevOps Success: Using Goal-based KPIs to Drive Results and Demonstrate ROI

  • 1.
    Measure Your DevOpsSuccess: Using Goal-based KPIs to Drive Results and Demonstrate ROI Nov 30, 2017 Jason Lenny & Tim Buntel
  • 2.
    2 Housekeeping ▪ This webinaris being recorded ▪ Links to the slides and the recording will be made available after the presentation ▪ You can post questions via the GoToWebinar Control Panel
  • 3.
    3 Welcome! Jason Lenny Director, ProductManagement XebiaLabs Tim Buntel VP, Product Management XebiaLabs
  • 4.
    4 Top-ranked Hundreds of Companies deliversoftware with XebiaLabs - faster, safer and more customer focused Enterprise DevOps Platform providing intelligence, automation and control across the entire software delivery process Continuous Delivery and DevOps pioneer, authority and technology leader Global team in the US, Europe & APAC
  • 5.
    5 Management + Business Needs Visibility/Analytics Decision Support Risk Assessment Feedback DevOps Enterprise Adoption Enterprise Adoption Mainframes Containers Serverless IoT PaaS Cloud Web Mobile Enterprise Requirements Integrations Process Complexity Compliance Standardization/ Repeatability Scale Security Dev + Ops Needs Automation Efficiency Speed Error reduction
  • 6.
    6 The DevOps Platformfor the Enterprise Complements existing tools e.g. Jenkins, Puppet, Chef, Ansible, Docker, Jira and others End-to-end solution for Continuous Delivery at enterprise scale Comprehensive ARA solution Incl. automated application deployment, advanced release delivery orchestration and DevOps Intelligence Top-ranked DevOps Technology Architected for enterprise use: model-based, agentless, dual-mode, ease-of-use ✔ ✔ ✔ For any architecture From mainframe, to hybrid clouds, to containers ✔
  • 7.
    7 Challenges of DevOpsAdoptions ▪ Struggling to fully understand the impact of DevOps ▪ Making decisions based on incomplete/subjective data ▪ Need guidance to improve delivery processes ▪ Difficult to keep up to speed with DevOps best practices ▪ Difficulty knowing which processes are working/which aren’t ▪ Too many different perspectives results in lack of clarity ▪ Unclear how to clearly demonstrate ROI
  • 8.
    8 Hitting the ScalabilityWall DevOps Adoption Wave Initial success with team of “rock stars” Attempts to go wide, run into trouble Data-Driven Continuous Improvement & Involvement DevOps at Enterprise ScaleA Leap of Faith Skills Software Scaling Security & Compliancy CI/CD is our silver bullet and will solve all our problems! Our team has an increase in productivity by 80%! We’re shipping 3X more often, let’s roll this out more widely Our IT heroes can do this This is how we will become a modern IT enterprise This is cool, no more manual steps. We can automate everything Lets build compliancy into the pipeline Let’s replace our big testing phases at the end with continuous testing Let’s use data to drive our improvement cycle at scale More teams and more roles are included We also have to think about deployments further than Dev & Test Let’s simplify our application architecture to speed up All parties can be involved, even the auditing team Can I redesign my security & compliancy process to speed up delivery? Why don’t the new teams get it? We need a plan to manage this transformation at scale Why is our governance department so upset? Only the real techies can do the magic If we start scripting all our applications, it will become a nightmare We need to make this work for our current business applications Can we benefit from the cloud? Let’s get more engineers to keep up
  • 9.
    9 Solutions to EnsureSuccess ▪ Unify data from your tools to present holistic view of reality ▪ Use goal-based KPIs to orient teams around improvement ▪ Take DevOps best practices and integrate them into guidance ▪ Look at data to predict trends/impacts, before they are problems ▪ Involve diverse technical & non-technical teams ▪ Use this data to demonstrate & celebrate DevOps success!
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    27 How is XLImpact Different? DUMB DASHBOARDS
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