The document discusses the importance of adopting Agile and DevOps practices to improve application delivery speed and quality in businesses facing rising consumer expectations in the digital economy. It highlights the significant costs associated with system downtime and application failures while presenting Agile and DevOps as solutions that enhance collaboration, automation, and efficiency. Additionally, it encourages organizations to evaluate their processes, measure success through key performance indicators, and embrace cultural change to implement these strategies effectively.

1. Building a business case for Agile and
DevOps
https://uk.linkedin.com/in/jamesroberts1
http://www.basistechnologies.com

2. DevOps Deep Dive Agenda
What are the practicalities
involved in implementing
these processes and what key
metrics you should measure?
Hands onKnowledge Share
Q&A
30 mins
Look at the need for Agile and
DevOps and how you can
develop a business case to
improve the speed and quality
of application delivery

3. The demand to respond and adapt faster is
putti ng huge pressure on IT teams to deliver more quickly
Consumer expectation has risen massively
changing how businesses interact with customers via digital channels
The Digital Economy is Unavoidable
The digital economy is being driven by a set of tech mega trends
Mobility, hyper-connectivity, cloud, super computing, social
engagement and real-time big data analytics

4. Faster delivery can have an impact if not managed well
Unplanned system downtime
Critical application failure
Pressure to deliver faster when tools and processes are inadequate
Greater cost of application delivery (Dev, Test, Deploy, Operate)

5. Application failure comes with huge cost
According to an IDC survey DevOps and the Cost of Downtime: Fortune 1000
Best Practice Metrics Quantified , downtime costs the Fortune 1000
companies a huge amount
Critical application failure costs a massive
$500,000 to $1 million per hour!
An infrastructure failure costs
$100,000 per hour!
Downtime costs between
$1.25 billion and $2.5 billion every year!
In response, more than 40 percent of the Fortune 1000 has a DevOps
practice, and another 40 percent are actively investigating DevOps

6. What’s the solution?
The adoption of Agile and DevOps practices brings significant benefits and
competitive advantage = Faster time to Market
Enhanced customer experience
through better quality applications
Safer application delivery
reduces risk of downtime and failure
Greater agility and productivity
means quicker delivery to the business
Reduction in costs
through more efficient processes
Increased automation
eliminates errors from manual processes

7. So what is Agile & DevOps
and how do they help?
It’s about people, culture,
process and tools
They make IT responsive
and stable
Agile is an iterative development
methodology where working
solutions are delivered frequently
DevOps brings in operations for the
continuous delivery of requirements
with high levels of automation.
Both emphasize:
• Collaboration
• Communication
• Mixed discipline teams
• Better quality software
• Faster, smaller and more
frequent deployments
• Business fully integrated into
the process
• Reduction in system downtime
• Change at the speed of
business

8. Software is changing every business
The speed at which software can change and deliver innovation is now
the speed at which the business, and your competitors, can innovate
Delivering a business case
Application delivery needs to be modernized
Lean applies to application delivery
Applying lean principles commonly seen in manufacturing can
optimize application development processes and remove waste
Agile and DevOps apply to enterprise systems as well
It’s not just customer facing “Systems of Engagement” that need to be
changed quickly. All applications need to be delivered faster - including
SAP

9. #1 Cost of downtime
Downtime costs in monetary terms and in reputation.
Quantify production downtime and application failure in the last year
How much has that cost?
Agile and DevOps introduce more rigorous quality and risk controls
They will help to improve stability
Typically organizations can reduce downtime by over 50%
Delivering a business case - Communication of benefits

10. #2 Deliver business value early
Applications need to deliver business value quickly to promote
innovation and increase competiveness
What does it cost to deliver applications now? (Monthly cost)
How much will it cost to delay application delivery? (Resource cost)
Agile and DevOps will reduce development cycles
Estimate how much faster delivery can translate to in revenue terms
What’s the cost to respond when a competitor takes market share
because they got there first?
Delivering a business case - Communication of benefits

11. #3 Automation delivers efficiency & predictability
Optimizing the development lifecycle improves efficiency and
capacity.
Evaluate your current teams and processes
How much do you spend on application development and testing
now?
Typically organizations can automate over 50% of the development
lifecycle
How much extra capacity could you gain by automating manual
processes?
Where could that be used to deliver more business value?
Delivering a business case - Communication of benefits

12. #4 Identify waste
Identify where waste is present.
For example, in reworks and hidden factories where time is spent
constantly testing and fixing
How much has that cost?
Typically organizations consider 25% of their Dev, Test, Deployment &
Operations wasteful
Agile and DevOps have more and faster feedback loops which help to
reduce waste and cost
Delivering a business case - Communication of benefits

13. How long does it take from development to
deployment? How much time is spent in Dev & QA?
How many changes are being delivered?
What is the percentage of failed and successful
deployments?
Following a failure how long does it take to restore
(MTTR)
How often are changes being deployed to the
business?
KPIs to measure success (Before, after & during DevOps)
Deployment Frequency
Cycle time
Volume & Throughput
Deployment failure
Time to restore
What is the rework rate between development &
QA?
Rework & Waste

14. DevOps Organization – How to get started
Start small then learn and constantly evolve
It’s a cultural change so don't expect to sell DevOps to everyone at
once
Winning over smaller audiences with specific projects will create
ambassadors who can help promote DevOps elsewhere in the
organization
Top down or Bottom up?
Often DevOps will start at the bottom with individuals or teams that
want to work better and smarter
Executive and management support will be needed otherwise you’ll
hit a ceiling

15. DevOps Organization – How to get started
Dev
QA
Ops
Business
Organise teams around
business outcomes and
make business process
owners into product owners
Team members need to
have commitments and
responsibilities to the
project / product
Remove silos to create a cross-
skilled team who constantly
interact with each other
DevOps involves organisational change where Dev, QA,
Operations and the Business need to work together
Shift Left QA and
Operations and engage
testing and Basis teams
from the beginning

16. It’s critical to implement the right tools
IT organisations that have tried to adjust current tools to meet
DevOps practices have a high failure rate (up to 80%)
Tool replacement and/or addition is a critical requirement
Tools are needed for:
Automation to support continuous integration, delivery and
deployment
Testing, Builds, Approvals, Deployments, Backout
Analytics to measure performance
Throughput, Cycle times, Rework & Waste, WIP, Approval Times
And they need to be integrated to create slick end-to-end processes
Where do tools come in?

17. Continuous Integration
Automated Testing
Automated QA Checks
Automated Build Pipeline
Automated Environments
Continuous Delivery
Automated Workflow
Automated Approvals
Multi-Track Development
Build & Deploy Check Lists
Continuous Deployment
Automated Deployment
Cross-System Dependency
Checks & Orchestration
Failsafe - Backout
Basis Technologies Automation and Analytics tools
Cross Team Collaboration
Dev Analytics

18. Building a business case for Agile and
DevOps
Q & A
https://uk.linkedin.com/in/jamesroberts1
http://www.basistechnologies.com