Ormond J. DeLancy has over 15 years of experience as a Technology Support Engineer at Nova Southeastern University, where he provides technical support to faculty, staff, and students. His responsibilities include computer lab setup and maintenance, troubleshooting issues with desktops, laptops, mobile devices, and audiovisual equipment. He has proficiency with Mac OS X, Windows, Android, iOS, and various software programs. DeLancy has an Associate of Science in Computer Network Administration from Keiser University and professional certifications from Microsoft.