1. Holistic Advising
A Recommended Strategy
for Student Advisor to Partner with
Success of At Risk Students
23-26 June 2015
Presented by
Trang Le & Lan Tran
RMIT University
Vietnam campus

2. Contents
• Background & Challenges
• Our Journey – Major Milestones
• Case Study
• Q&A
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3. RMIT University©7/1/2015 RMIT International University Vietnam 3
Background
• Australian based curriculum
• Student diversity (Vietnamese: 96%, International: 4%)
• Policy to identify students with unsatisfactory academic
progress – ‘At Risk Policy’
• Parents’ influence

4. RMIT University©7/1/2015 RMIT International University Vietnam
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Stage 1 Stage 2 Stage 3
Letter
Submission
Pass Fail
Exclusion
Appeal Against
Exclusion
Readmission
At Risk
Workshop
One-on-one
consultation
(optional)
One-on-one
consultation
(throughout
the semester)
Performance
Improvement
Plan
(compulsory)
Show Cause
Letter Support
One-on-one
consultation
(throughout
the semester)
Performance
Improvement
Plan
(compulsory)
Consultation
on Appeal
Policy +
Appeal
submission
One-on-one
consultation
Consultation
on Exclusion
policy & plan
for 2
semesters off

5. Challenges of students
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New
Learning
Skills
Self
Management
Self
Motivation
Mental
Health
Issues
Career
Concerns
Adaptation
to a new
living
culture
…

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Students’
challenges
Discipline is
undervalued
in Vietnam
Our
Challenge

7. Pair discussion
• What is happening in your place?
• What is your approach to support At Risk students?
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8. RMIT University©7/1/2015 RMIT International University Vietnam 8
Holistic Advising
Our Journey – Major Milestones

9. Our Journey – Major Milestones
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Multi-perspective
Problem solving
+ Strength base
Study focus
Time
management
Multi-
perspective
survey
Multi-perspective
Strength-based
Survey
Advising
Manual
Strong
Cross-unit
collaboration
Referral
Process

10. Consultation Structure
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Pre Meeting PIP Meeting Follow Up Meeting
Preparation Disarm
Discover
Design
Summary
PIP Tracking

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Case Management
• Referral Process to relevant Professional Support Services
• Strong collaboration with other units:
• Mentoring and Training Program from other units
• Cross-collaboration projects

12. Multi-perspective
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Emotional
Issues
Career
Concerns
Study
Skills
Self
Management
Holistic
Advising
Etc.
Advisor’s Role: Case manager

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Advisor: how do you approach this case?
1st semester: fail 3/3 courses
2nd semester: fail 2/3 courses
 chose the program with her parents
guidance
 feel stressed
 usually procrastinate and delay tasks
 rarely review notes and reading through out the term
 rarely seek help from
lecturers
Ly: At risk stage 2

14. A successful case
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Career
counsellor
Suitable program
Student
Counsellor
Stress,
communication
with parents
Parents
Understand
parents’
perspectives and
get their support
Lecturers
Feedback on her
study progress
Student Advisor
Course plan
Time
management
Prepare to
change
program
Student
Counsellor
Stress,
communication
with parents
Student Advisor
Case manager

15. RMIT University © 2011 RMIT International University Vietnam
Student advisement team
Questions and Answers

16. Feedback Form
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17. Thank you!
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