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Stephanie J. Poore, PMP
Skills Highlights
 Management: Project Planning, Integrated Master Schedules (IMS), Planning Resource Allocations,
Preparing Deliverables, Project Tracking, Managing Project Budget, Project Reporting, Maintain
Client/Customer Satisfaction, Supplier Relationship Management (SRM), Professional Work Ethic, Time
Management, Strong verbal and interpersonal communication skills, Strong problem solving and resolution
skills, Strong skills defining project scope and requirements, Agile development management, Project
Management Body of Knowledge (PMBOK) Project Management Institute (PMI) global standards,
 Technical: Lean Six Sigma Green Belt level training, Helpdesk Support, Technical end user training,
Technical Writing, Data and trend analysis, Metrics development and monitoring, Quick technical knowledge
skillset building, System Development Life Cycle (SDLC) implementation, Business and software process
diagram mapping
 Software: Life Cycle Modeling Integrator (LCMI) Portal, Marine Corps Equipment Readiness information Tool
(MERIT), Master Scheduling Support Tool (MSST), Secondary Repairables (SECREP) Total Allowance
Recomputation Tool (START), and NSN Early Warning System (NEWS), Total Life Cycle Management –
Operational Support Tool (TLCM-OST), Master Data Repository (MDR), Defense Property Accountability
System (DPAS), Secret Internet Protocol Router (SIPR), Microsoft® Excel, Microsoft® Project, Microsoft ®
Visio, Microsoft® Word, Microsoft® PowerPoint, Adobe Acrobat Pro, Remedy, Virtual Intercept ®, Team
Forge ®, Redmine, IBM ® Rational Requisite Professional, Heat®, Skill Soft®, and SharePoint
Education & Certifications
 Lean Six Sigma Green Belt, in process
 Project Management Professional, Certification 2014, #1725798
 MBA, University of Phoenix, 2011
 CompTIA Security +, 2009, #COMP001009119314
 B.S., Information Systems, Kennesaw State University, 2001
 A.S., Applied Science, Georgia Southwestern State University, 1999
 Microcomputer Specialist, South Georgia Technical Institute, 1998
Security Clearance Availability Experience
Secret Immediate 8 years
Roles and Responsibilities
CGI Federal
Program Manager, Sr. Business Consultant, January 2014 to present
 Provide Program and Project management support for the United States Marine Corps (USMC) Logistics
Information System (LIS) Analysis, Logistics Capabilities Center (LCC) utilizing the PMBOK PMI’s global
standards.
 Enforce the expectations of the LIS Analysis Task Order Response including:
o prepare weekly, monthly, and quarterly status reports
o prepared and conduct In-Process Reviews (IPR) on the status of LIS Analysis
o being responsible for the day-to-day project management, sustainment, portfolio management,
and functional systems analysis of LIS
o develop and participate in functional LIS sustainment strategies, Department of Defense (DoD)
Stephanie J. Poore, PMP
mandates, release schedules, system modification requirements, execution time frames,
production time frames
o provide briefings, documents, and other communications relating to LIS for executive or senior
management staff including the Critical Path Report, Information Technology Procurement
Request Review/Approval system (ITPRAS) updates, and Defect Summary Reports
o enforce the guidelines set forth in the subcontracting plan to include managing the on-site staff,
review and approve monthly invoices, manage government expectations of these employees
o provide general consulting, problem assessment, analysis, proposed solutions and development
of processes, tools and strategies geared toward LIS and logistics business process
improvements
o evaluate existing systems and/or user needs to analyze, design, recommend, and implement
system changes
o analyze processes with an understanding of logistics problems, integrated logistics support and
propose solutions as they relate to the current and future business environment
o perform functional and IT gap analysis of current processes and provide recommendations on
improvement
 Introduced Government staff to various PMBOK PMI global standards and implemented processes to
educate the LCC team.
 Organize, direct, and coordinate the planning and production of all task support activities including
evaluating existing systems and / or user needs to analyze, design, recommend, and implement system
changes using an IMS.
 Provide technical input to support the analysis, development, tracking and adjustment of the DPAS
defects and requirements.
 Analyze metrics to determine organizational effectiveness and goal achievement.
 Identify areas of technical risk when translating operational requirements into system-level requirement
and develop potential methods of dealing with such technical risk through risk mitigation plans.
 Perform technical risk assessments of proposed changes in baseline requirements, and proposed
changes to existing systems.
 Manage team of analysts and developers, resolving issues, providing guidance, setting annual
expectations and performing annual reviews.
 Assist in the documenting and capturing of customer LIS requirements for the development of functional
systems requirements documents, system change requests, system modifications request, and incident
reports
 Develop LIS project plans for various customers including Distribution Management Center and Indian
Head.
 Coordinated efforts with Logistics Services Management Center (LSMC) on maintaining their Integrated
Master Schedule as they were tracking the Consolidated Storage Program’s (CSP) implementation with
the Integrated Logistics System (ILS), DPAS.
 Coordinated and designed the development of the LCC’s DPAS and LCC’s Comprehensive Inventory
Management Improvement Program (CIMIP) project document repositories using SharePoint.
 Prepared and delivered Project documents such as Integrated Master Schedules, Project Charters, User
Help Guide, and DPAS Readiness Assessments.
GA Foam Solutions, Inc.
Co-Owner, June 2005 - Present
 Coordinate and manage the development and maintenance of the company website and social media
platforms.
Stephanie J. Poore, PMP
 Provide oversight to the company financials and strategic business plan evolvement.
 Provide oversight to organization of supply management including maximizing part availability, minimizing
excess inventory, and managing shelf-life items to support the spray foam insulation operations.
 Provide oversight and participate in the ongoing marketing strategy for long term customer awareness
and building.
 Participate in Supplier Relationship Management (SRM) meetings and conferences to develop positive
business relationships with key wholesale suppliers.
 Participate in the development of productive supplier relationships to maintain the delivery of a quality
product to maximize the value to the customers.
Concurrent Technologies Corporation (CTC)
Project Manager, technical, 2008 - December 2013
 Managed the software development life cycle for several decision support software and business process
management applications for a DoD contractor. The applications are in direct support of the USMC
Logistics operations in the LCMI suite including MERIT, MSST, SECREP START, and NEWS.
 Supported the acquisition, maintenance and presentation of USMC logistics data via the MDR that
supports decision support, application development, and data analysis.
 Prepared and formulate cost estimate and budgets and then monitored the progress of the budget
through the project life cycle.
 Prepared analytical forecast and metrics based on project requirements and resources and delivered
trend analysis in response to the results of the data collected.
 Prepared and attended SDLC meetings to ensure all requirements are addressed and met from the
planning to the implementation phases.
 Prepared and compiled statistical reports on the program effectiveness, readiness, trend analysis and
progress towards requirement completion.
 Monitored and controlled all aspects concerning a rapid software development program including new
requirements and sustainment to the current system.
 Analyzed automated data files to identify problem areas and prepare a solution to correct the
discrepancies, incompatibilities and/or redundancies.
 Provided end user assistance and guidance as needed.
 Conducted hands on user acceptance testing during the testing phase of the SDLC.
 Managed and participated in the testing phase of the systems development life cycle which included
analyzing historical and current data.
 Created Plan of Action and Milestones to plan resources, create/update project schedules, and provided
status report deliverables.
 Participated in monthly in-process review meetings with clients while continually gathering software
requirements, supporting issue resolution, and managing the deployment cycle through the planned
environment staged deployments.
 Created software acceptance testing scripts, status reports, status maps, and provided peer review on
business documentation as requested.
 Maintained positive customer service with the client and project team members to assess all technology
needs.
 Communicated a shared vision for the project while monitoring resource expenditures, maintaining
project documentation, and communicating project risks.
 Provided leadership and direction by following the client contract to provide software sustainment and
enhancements to the USMC insuring all requirements are met and do not adversely affect network
services or security posture.
Stephanie J. Poore, PMP
 Utilized IBM ® Rational Requisite Professional, SharePoint® and Virtual Intercept ®, Team Forge ® to
support the requirements, enhancements, and defects as well as many other software packages to
facilitate communication through the project.
Information System Management Office (ISMO) Local Representative, 2008 - December 2013
 Assisted corporate ISMO office by supporting approximately 55 local end users.
 Managed and reconciled the asset inventory for the Albany, GA office.
 Worked with CTC corporate office on Bill of Materials for ordering IT related inventory.
 Reported approximately 20 incidents per month using corporate-wide helpdesk software Heat ®.
 Assisted with the building of new users’ accounts and equipment.
 Managed the communication room including all ports management and organization.
 Managed the site’s Video Teleconferencing equipment.
 Monitored network stability and identified vulnerabilities.
Merck & Co., Inc., Albany, GA
Information Technology Support Representative, 2006 - 2007
 Maintained, configured, and setup PCs.
 Assisted support team with the shut down and clean up processes for the Merck facility.
 Supported over 350 end users with various hardware and/or software issues.
 Assisted in end user training for various corporate training courses.
 Gained HP/Compaq/Dell/Canon/Ricoh hardware service experience.
 Gained a wide knowledge of PC setup and installation, as well as various peripherals, data entry, and file
updating.
 Gained experience in system-operations training, collections, and customer service.
 Coordinated and managed projects with outside vendors on the site’s video system.
Administrative Assistant III, 2002 – 2007
 Acted as co-writer and editor for the site communication vehicles including the site newsletters, video
system, and other various publications.
 Performed duties as the website publisher for local Merck sites as directed by the corporate offices.
 Acted as the point of contact and co-event planner for all events on and off site disseminated through
Public Affairs.
 Operated as office manager for Public Affairs.
 Acted as the site recruiter, coordinator and key training contact for Flint River’s MMD Core Curriculum,
Merck Leadership program, Lehigh University Distance Learning, and other site specific training
programs.
 Elected as chair of Administrative Assistant Committee to coordinate additional administrative duties to
be performed throughout that manufacturing site.
ROI Corporation, Inc., Kennesaw, GA
Stephanie J. Poore, PMP
Business Analyst II, 2001
 Created Access databases and extensive Microsoft ® Excel spreadsheets for various projects to track
historical and current data.
 Performed as a productive team member on a software development project on integrating two major
credit card software products.
 Created training manuals for employees as well as the outside customers using my experience and
knowledge of the products.
 Tested software applications and accurately reported results and resolutions.
 Worked with programmers, end users, and other technical vendors with a high success rate or
satisfaction.
 Operated in Java and UNIX operating systems.
Technical Support Representative, 1999 – 2001
 Identified root cause quickly and took corrective action for over 500 end users.
 Trained up to 15 new employees.
 Created and implemented a new training manual for new software products.
 Operated and trained others in use of an AS400 based operating system.
 Recognized as a top performer in maintaining excellent customer satisfaction.
Stephanie J. Poore, PMP
Business Analyst II, 2001
 Created Access databases and extensive Microsoft ® Excel spreadsheets for various projects to track
historical and current data.
 Performed as a productive team member on a software development project on integrating two major
credit card software products.
 Created training manuals for employees as well as the outside customers using my experience and
knowledge of the products.
 Tested software applications and accurately reported results and resolutions.
 Worked with programmers, end users, and other technical vendors with a high success rate or
satisfaction.
 Operated in Java and UNIX operating systems.
Technical Support Representative, 1999 – 2001
 Identified root cause quickly and took corrective action for over 500 end users.
 Trained up to 15 new employees.
 Created and implemented a new training manual for new software products.
 Operated and trained others in use of an AS400 based operating system.
 Recognized as a top performer in maintaining excellent customer satisfaction.

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2015 Resume Poore Stephanie

  • 1. Stephanie J. Poore, PMP Skills Highlights  Management: Project Planning, Integrated Master Schedules (IMS), Planning Resource Allocations, Preparing Deliverables, Project Tracking, Managing Project Budget, Project Reporting, Maintain Client/Customer Satisfaction, Supplier Relationship Management (SRM), Professional Work Ethic, Time Management, Strong verbal and interpersonal communication skills, Strong problem solving and resolution skills, Strong skills defining project scope and requirements, Agile development management, Project Management Body of Knowledge (PMBOK) Project Management Institute (PMI) global standards,  Technical: Lean Six Sigma Green Belt level training, Helpdesk Support, Technical end user training, Technical Writing, Data and trend analysis, Metrics development and monitoring, Quick technical knowledge skillset building, System Development Life Cycle (SDLC) implementation, Business and software process diagram mapping  Software: Life Cycle Modeling Integrator (LCMI) Portal, Marine Corps Equipment Readiness information Tool (MERIT), Master Scheduling Support Tool (MSST), Secondary Repairables (SECREP) Total Allowance Recomputation Tool (START), and NSN Early Warning System (NEWS), Total Life Cycle Management – Operational Support Tool (TLCM-OST), Master Data Repository (MDR), Defense Property Accountability System (DPAS), Secret Internet Protocol Router (SIPR), Microsoft® Excel, Microsoft® Project, Microsoft ® Visio, Microsoft® Word, Microsoft® PowerPoint, Adobe Acrobat Pro, Remedy, Virtual Intercept ®, Team Forge ®, Redmine, IBM ® Rational Requisite Professional, Heat®, Skill Soft®, and SharePoint Education & Certifications  Lean Six Sigma Green Belt, in process  Project Management Professional, Certification 2014, #1725798  MBA, University of Phoenix, 2011  CompTIA Security +, 2009, #COMP001009119314  B.S., Information Systems, Kennesaw State University, 2001  A.S., Applied Science, Georgia Southwestern State University, 1999  Microcomputer Specialist, South Georgia Technical Institute, 1998 Security Clearance Availability Experience Secret Immediate 8 years Roles and Responsibilities CGI Federal Program Manager, Sr. Business Consultant, January 2014 to present  Provide Program and Project management support for the United States Marine Corps (USMC) Logistics Information System (LIS) Analysis, Logistics Capabilities Center (LCC) utilizing the PMBOK PMI’s global standards.  Enforce the expectations of the LIS Analysis Task Order Response including: o prepare weekly, monthly, and quarterly status reports o prepared and conduct In-Process Reviews (IPR) on the status of LIS Analysis o being responsible for the day-to-day project management, sustainment, portfolio management, and functional systems analysis of LIS o develop and participate in functional LIS sustainment strategies, Department of Defense (DoD)
  • 2. Stephanie J. Poore, PMP mandates, release schedules, system modification requirements, execution time frames, production time frames o provide briefings, documents, and other communications relating to LIS for executive or senior management staff including the Critical Path Report, Information Technology Procurement Request Review/Approval system (ITPRAS) updates, and Defect Summary Reports o enforce the guidelines set forth in the subcontracting plan to include managing the on-site staff, review and approve monthly invoices, manage government expectations of these employees o provide general consulting, problem assessment, analysis, proposed solutions and development of processes, tools and strategies geared toward LIS and logistics business process improvements o evaluate existing systems and/or user needs to analyze, design, recommend, and implement system changes o analyze processes with an understanding of logistics problems, integrated logistics support and propose solutions as they relate to the current and future business environment o perform functional and IT gap analysis of current processes and provide recommendations on improvement  Introduced Government staff to various PMBOK PMI global standards and implemented processes to educate the LCC team.  Organize, direct, and coordinate the planning and production of all task support activities including evaluating existing systems and / or user needs to analyze, design, recommend, and implement system changes using an IMS.  Provide technical input to support the analysis, development, tracking and adjustment of the DPAS defects and requirements.  Analyze metrics to determine organizational effectiveness and goal achievement.  Identify areas of technical risk when translating operational requirements into system-level requirement and develop potential methods of dealing with such technical risk through risk mitigation plans.  Perform technical risk assessments of proposed changes in baseline requirements, and proposed changes to existing systems.  Manage team of analysts and developers, resolving issues, providing guidance, setting annual expectations and performing annual reviews.  Assist in the documenting and capturing of customer LIS requirements for the development of functional systems requirements documents, system change requests, system modifications request, and incident reports  Develop LIS project plans for various customers including Distribution Management Center and Indian Head.  Coordinated efforts with Logistics Services Management Center (LSMC) on maintaining their Integrated Master Schedule as they were tracking the Consolidated Storage Program’s (CSP) implementation with the Integrated Logistics System (ILS), DPAS.  Coordinated and designed the development of the LCC’s DPAS and LCC’s Comprehensive Inventory Management Improvement Program (CIMIP) project document repositories using SharePoint.  Prepared and delivered Project documents such as Integrated Master Schedules, Project Charters, User Help Guide, and DPAS Readiness Assessments. GA Foam Solutions, Inc. Co-Owner, June 2005 - Present  Coordinate and manage the development and maintenance of the company website and social media platforms.
  • 3. Stephanie J. Poore, PMP  Provide oversight to the company financials and strategic business plan evolvement.  Provide oversight to organization of supply management including maximizing part availability, minimizing excess inventory, and managing shelf-life items to support the spray foam insulation operations.  Provide oversight and participate in the ongoing marketing strategy for long term customer awareness and building.  Participate in Supplier Relationship Management (SRM) meetings and conferences to develop positive business relationships with key wholesale suppliers.  Participate in the development of productive supplier relationships to maintain the delivery of a quality product to maximize the value to the customers. Concurrent Technologies Corporation (CTC) Project Manager, technical, 2008 - December 2013  Managed the software development life cycle for several decision support software and business process management applications for a DoD contractor. The applications are in direct support of the USMC Logistics operations in the LCMI suite including MERIT, MSST, SECREP START, and NEWS.  Supported the acquisition, maintenance and presentation of USMC logistics data via the MDR that supports decision support, application development, and data analysis.  Prepared and formulate cost estimate and budgets and then monitored the progress of the budget through the project life cycle.  Prepared analytical forecast and metrics based on project requirements and resources and delivered trend analysis in response to the results of the data collected.  Prepared and attended SDLC meetings to ensure all requirements are addressed and met from the planning to the implementation phases.  Prepared and compiled statistical reports on the program effectiveness, readiness, trend analysis and progress towards requirement completion.  Monitored and controlled all aspects concerning a rapid software development program including new requirements and sustainment to the current system.  Analyzed automated data files to identify problem areas and prepare a solution to correct the discrepancies, incompatibilities and/or redundancies.  Provided end user assistance and guidance as needed.  Conducted hands on user acceptance testing during the testing phase of the SDLC.  Managed and participated in the testing phase of the systems development life cycle which included analyzing historical and current data.  Created Plan of Action and Milestones to plan resources, create/update project schedules, and provided status report deliverables.  Participated in monthly in-process review meetings with clients while continually gathering software requirements, supporting issue resolution, and managing the deployment cycle through the planned environment staged deployments.  Created software acceptance testing scripts, status reports, status maps, and provided peer review on business documentation as requested.  Maintained positive customer service with the client and project team members to assess all technology needs.  Communicated a shared vision for the project while monitoring resource expenditures, maintaining project documentation, and communicating project risks.  Provided leadership and direction by following the client contract to provide software sustainment and enhancements to the USMC insuring all requirements are met and do not adversely affect network services or security posture.
  • 4. Stephanie J. Poore, PMP  Utilized IBM ® Rational Requisite Professional, SharePoint® and Virtual Intercept ®, Team Forge ® to support the requirements, enhancements, and defects as well as many other software packages to facilitate communication through the project. Information System Management Office (ISMO) Local Representative, 2008 - December 2013  Assisted corporate ISMO office by supporting approximately 55 local end users.  Managed and reconciled the asset inventory for the Albany, GA office.  Worked with CTC corporate office on Bill of Materials for ordering IT related inventory.  Reported approximately 20 incidents per month using corporate-wide helpdesk software Heat ®.  Assisted with the building of new users’ accounts and equipment.  Managed the communication room including all ports management and organization.  Managed the site’s Video Teleconferencing equipment.  Monitored network stability and identified vulnerabilities. Merck & Co., Inc., Albany, GA Information Technology Support Representative, 2006 - 2007  Maintained, configured, and setup PCs.  Assisted support team with the shut down and clean up processes for the Merck facility.  Supported over 350 end users with various hardware and/or software issues.  Assisted in end user training for various corporate training courses.  Gained HP/Compaq/Dell/Canon/Ricoh hardware service experience.  Gained a wide knowledge of PC setup and installation, as well as various peripherals, data entry, and file updating.  Gained experience in system-operations training, collections, and customer service.  Coordinated and managed projects with outside vendors on the site’s video system. Administrative Assistant III, 2002 – 2007  Acted as co-writer and editor for the site communication vehicles including the site newsletters, video system, and other various publications.  Performed duties as the website publisher for local Merck sites as directed by the corporate offices.  Acted as the point of contact and co-event planner for all events on and off site disseminated through Public Affairs.  Operated as office manager for Public Affairs.  Acted as the site recruiter, coordinator and key training contact for Flint River’s MMD Core Curriculum, Merck Leadership program, Lehigh University Distance Learning, and other site specific training programs.  Elected as chair of Administrative Assistant Committee to coordinate additional administrative duties to be performed throughout that manufacturing site. ROI Corporation, Inc., Kennesaw, GA
  • 5. Stephanie J. Poore, PMP Business Analyst II, 2001  Created Access databases and extensive Microsoft ® Excel spreadsheets for various projects to track historical and current data.  Performed as a productive team member on a software development project on integrating two major credit card software products.  Created training manuals for employees as well as the outside customers using my experience and knowledge of the products.  Tested software applications and accurately reported results and resolutions.  Worked with programmers, end users, and other technical vendors with a high success rate or satisfaction.  Operated in Java and UNIX operating systems. Technical Support Representative, 1999 – 2001  Identified root cause quickly and took corrective action for over 500 end users.  Trained up to 15 new employees.  Created and implemented a new training manual for new software products.  Operated and trained others in use of an AS400 based operating system.  Recognized as a top performer in maintaining excellent customer satisfaction.
  • 6. Stephanie J. Poore, PMP Business Analyst II, 2001  Created Access databases and extensive Microsoft ® Excel spreadsheets for various projects to track historical and current data.  Performed as a productive team member on a software development project on integrating two major credit card software products.  Created training manuals for employees as well as the outside customers using my experience and knowledge of the products.  Tested software applications and accurately reported results and resolutions.  Worked with programmers, end users, and other technical vendors with a high success rate or satisfaction.  Operated in Java and UNIX operating systems. Technical Support Representative, 1999 – 2001  Identified root cause quickly and took corrective action for over 500 end users.  Trained up to 15 new employees.  Created and implemented a new training manual for new software products.  Operated and trained others in use of an AS400 based operating system.  Recognized as a top performer in maintaining excellent customer satisfaction.