Jon S. Thurston has over 15 years of experience in program management, business analysis, and systems administration. He currently works as a Program Manager at Metis Solutions LLC, where he oversees two projects with a total value over $29 million. Previously, he was a Project Manager at CACI-CMS Information Systems Inc. where he managed four projects worth over $17 million. He has extensive experience managing staff, budgets, and client relationships on various government contracts.

1. Jon S. Thurston
8816 Dundee Drive
Fredericksburg VA, 22408
E-mail: jsthurston@gmail.com
Work: (571) 264-5027
Residence: (571) 264-5027
SUMMARY OF QUALIFICATIONS
- Program Manager: Provided on-site and remote program management support for multiple contracts,
projects. Duties include business development, review candidates for positions on current and new contract
wins, works closely with the recruiting staff, HR staff, to maintain and employ the best candidates for contracts.
Manages staffing from beginning to end of contract to include time cards, performance reviews, contract
accounting and reporting, project cost analysis, tracking annual fiscal plans and monthly updates,
payroll/personnel reporting, contract administration, and other financial analysis as needed. Works closely with
the Program Control Analyst maintaining contract budgets, contract-billing, estimates, other direct costs, and
supports the project management teams with ad hoc analysis. Maintain close relationships with client, subs and
prime contractors; to ensure quality work on contracts.
- Business Analyst: Expert Problem Solving and recognizing client business needs based on policies. Apply the
business needs to propose process improvement requirements, documentation, determines accuracy and
relevance of information, to generate and evaluate alternatives to new techniques and responsibilities. Devises
and or modifies procedures to solve the most complex problems using alternative views, such as analysis
models (diagrams), prototypes, use case analysis or scenarios, where appropriate. Develops, coordinates and
implements plans to test business and functional processes during system development and quality assurance
testing.
- Systems Administrator: Cross-platform experience in advanced information technology (IT) and Information
Security principles including concepts, methods, standards and practices including working knowledge of
common computer operating systems, networking fundamentals, architecture, network security device,
experience inspecting and reviewing information systems, training personnel at various skill levels on the use of
information systems, analyzing, data collection & research, designing, installing, maintaining, and repairing
hardware, software, peripherals, and networks.
EMPLOYMENT HISTORY
Metis Solutions LLC Arlington, Virginia US 08/15 –Present
Program Manager: Manage and oversight on two projects (38 staff): DSS ODAA (Management Support)
Prime, DSS ISFO (Administrative Support Services) Prime total value over 29 million.
On staff direct project management of the Office of the Designated Approving Authority (ODAA) in support of
the Certification & Accreditation process. Provides process improvement consulting on complex projects;
devises and or modifies procedures to solve the most complex problems using alternative views, such as
analysis models (diagrams), prototypes, use case analysis or scenarios, where appropriate. Develops,
coordinates and implements plans to test business and functional processes during system development and
quality assurance testing.

2. Jon S Thurston Page 2
Has working knowledge of the National Industrial Security Program (NISP) and its goals, priorities, and
responsibilities as they relate to the information systems of contractor facilities within the ODAA. Works
closely with ODAA management personnel to effectively provide their on-demand need for analysis, metrics
reporting requirements and provide them with the statistical information needed through reporting. Provide
advanced industrial security support for facility assessments, system accreditation, foreign ownership control,
and other quality assurance activities.
Work on assigned projects/tasks as requested by management, review process guides and technical
configuration guides for recommended changes, managing bulletin boards, forums, support for FAQs, create
Job Aids to help the government agents, industry partners transition to new databases collections systems.
Support includes research, data collection into the (ODAA) Business Management System (OBMS), the Data
Collection Instrument (DCI) forms, quality assurance support during field staff assistance and outreach visits by
providing metrics for staff to track, analyze, and review regional field office data. Create weekly/monthly
metrics reports and editing.
CACI-CMS Information Systems Inc. Arlington, Virginia US 10/07 – 07/15
Project Manager: Managed and oversight on four projects (25 staff): DSS CDSE (Cybersecurity and
Counterintelligence Training Support) Sub to Carney, DSS ODAA (Management Support) Prime, DSS IS
(Support Services) Sub to Sayres, DSS ISFO (Administrative Support Services) Sub to Metis. Total value over
17 million.
On staff direct project management of the Office of the Designated Approving Authority (ODAA) in support of
the Certification & Accreditation process. Provides process improvement consulting on complex projects;
devises and or modifies procedures to solve the most complex problems using alternative views, such as
analysis models (diagrams), prototypes, use case analysis or scenarios, where appropriate. Develops,
coordinates and implements plans to test business and functional processes during system development and
quality assurance testing.
Has working knowledge of the National Industrial Security Program (NISP) and its goals, priorities, and
responsibilities as they relate to the information systems of contractor facilities within the ODAA. Works
closely with ODAA management personnel to effectively provide their on-demand need for analysis, metrics
reporting requirements and provide them with the statistical information needed through reporting. Provide
advanced industrial security support for facility assessments, system accreditation, foreign ownership control,
and other quality assurance activities.
Work on assigned projects/tasks as requested by management, review process guides and technical
configuration guides for recommended changes, managing bulletin boards, forums, support for FAQs, create
Job Aids to help the government agents, industry partners transition to new databases collections systems.
Support includes research, data collection into the (ODAA) Business Management System (OBMS), the Data
Collection Instrument (DCI) forms, quality assurance support during field staff assistance and outreach visits by
providing metrics for staff to track, analyze, and review regional field office data. Create weekly/monthly
metrics reports and editing.

3. Jon S Thurston Page 3
Lead Senior Systems Analyst
Serve as Lead Systems Analyst and subject matter expert or technical expert and Systems Administrator in the
Network Messaging Branch for the Defense Messaging System (DMS) Support Team and project for the CJCS,
JSSIS.
Assist in the management and successful execution and overall support of the Joint Staff organizations in
support of the DMS message program. Coordinated and provided direction with other technical experts and
staff in all phases of development of new or updated automated systems. Define the information systems in
alignment with the DMS task requirements, and improve or clarifies the training for employees on existing or
new applications or enhanced application capabilities.
Assist in the assessing, planning, managing and implementing the policies and guidelines, reporting data results
for the program following DoD and DISA policies to include procedures for users, maintaining logs, updating
DISA policies that affect the DMS products.
Responsible for administration, installation, troubleshooting, and testing of the following systems: 3.1 DMS
components to include, Exchange servers, Outlook mail clients, CPXP and AMHS Servers, LDSA and ADUA
Servers. Windows 2003 AD domain, Exchange 2003, Symantec AV .Daily Help Desk support for user issues
and troubleshooting, reporting tickets in Remedy.
Digital Consultants,Joint Chiefs of Staff, Pentagon, Washington D.C.
Information Technology Consultant 08/09 – 07/11
Perform routine scripted application health tests to verify status of mission critical IT services including
Microsoft Exchange Email, Blackberry, Citrix remote access, fax services, etc. Perform basic troubleshooting of
network connectivity issues. Develop and implement monitoring solutions as required.
Write, update, and maintain documentation for the Network Operation Center (NOC) department including
escalation policies, training documentation, and technical documentation. Create operational reports such as
Wide Area Network (WAN) Latency, Bandwidth Utilization, Server Disk Usage, Trending reports for improved
analysis, tracking, reporting, metrics and statistics.
I provided hardware monitoring such as servers, network infrastructures, Storage Area Network (SAN), power.
I provided patching client machines as requested by management, usually on clients that have failed the WSUS
updates automatically.
WFI Government Services Inc, Alexandria, VA
Senior System Admin Project Lead 04/03 – 10/07
Served as subject matter expert and Systems Administrator in the Network Messaging Branch for the Defense
Messaging System (DMS) Support Team. Coordinated and provided direction with other technical experts and
staff in all phases of development of new or updated automated systems. Define the information systems in
alignment with the DMS task requirements, and improve or clarifies the training for employees on existing or
new applications or enhanced application capabilities.
Develop and implement diagnostic and maintenance tools to maintain the availability and functionality of the
systems. Provides technical advice and hands-on expertise in the design, planning, development,
implementation, upgrade, and maintenance of the DMS system.

4. Jon S Thurston Page 4
Work with DCMA (Defense Contract Management Agency) management to often required to provide and
communicate data analysis and reporting the logs, messaging details, to determine the need for additional
hardware/software for new systems including writing systems requirements, develops functional specifications
and user requirements by analyzing current and projected business processes and objectives.
Perform research and assures the integration of business requirements with automation solutions by
coordinating interchanges between management and automation specialists, identifies alternatives and prepares
input to recommendations for decision making.
Develop procedures for responding to threats to systems, ensuring integrity, and availability. Reviewing
operations, checking for problems and optimizes systems performance and recommends components to improve
performance.
Northrop Grumman, Sierra Vista, AZ
Systems Administrator Analyst II 11/01 –04/03
Performed all levels of hardware and software systems support for the management, installation and
administration and testing of all related Microsoft products on five LCC Nodes to include NT4.0 products, and
Windows 2000 products
Responsible for administration systems, resolving, configuring networks, integrating DMS products, installation
of hardware and software components, testing and evaluation of data test results of the systems, including the
writing, statistical collection and reporting of test results of the software and hardware.
Responsible manager for all new install projects for servers, switches, and other network resources, developed
and updates documentation, appraising users and administrators of vital information.
Created user manuals and provided technical support sessions for new employees. Administrated and
maintained environment security. Involved with administering security alerts to staff and weekly data backups.
Created proactive procedures for problem preventions and resolutions, interfaced with software developers,
analyzed issues, and designed solutions.
SIGNIFICANT HONORS/AWARDS
• CACI 2014 Fellows Graduate
•Agency DISA Defense Message System "Award of Excellence" for the year 2007.
•Golden Eagle Award from Commander of JITC for DMS support for the year 2002
•Customer Satisfaction Award from Microsoft year 1999
•Customer Satisfaction Award twice from America Online Inc. years 1996 and 1997
SPECIALIZED TRAINING
•Microsoft course 2152BC, Implementing Microsoft Windows 2000 Professional and Server - 1999
•Microsoft course MS2278, Planning and Maintaining a Windows Server 2003 Network Infrastructure - 2005
•Microsoft course MS2279, Planning, Implementing, and Maintaining a Microsoft Windows Server 2003
Active Directory Infrastructure - 2005
•DMS training for Windows Server 2003 Network Infrastructure and Active Directory Infrastructure - 2005
•Microsoft Certified Professional NT4.0 Workstation and NT 4.0 Server - 1999
•Certified Certificate Authority Workstation 4.3.1 - 2005
•Defense Message System (DMS) ACP 120 training and certification - 2001
•Secure Voice Responsible Officer in support of STU, secure fax capabilities - 2005

5. Jon S Thurston Page 5
•Certificate of completion for WinRunner and Test Director 7.0i – 2002
•CompTia Security Plus Certificate – 2012
EDUCATION
• CACI 2014 Fellows Graduate – completed required PDUs for PMP certification
• Completed approximately 60 hours of undergraduate courses toward Computer Science and Business degree
at - Pima Community College, Tucson, AZ, and University of Arizona, Tucson, AZ – 1980-83 & 1995-98
COMPUTER SKILLS
Hardware: Windows, Dell, HP/Compaq, miscellaneous PC hardware, IDE hard drives, SCSI devices, direct
attached storage devices,
Software: Microsoft Office Suite, Veritas backup, Symantec Antivirus, WSUS
Languages: HTML, DHTML
Operating Systems: Windows 2000/2003/NT/XP, DOS
Database Platform: Microsoft Internet Information Server, MSSQL Server
Networking: Ethernet 802.3, TCP/IP, DHCP, DNS, WINS, ARP, FTP, Telnet, DSL/Cable, hubs, routers,
(Fortigate switches and firewalls), cabling, SMTP, POP3, NAT, VPN, Ethernet 802.11, LAN/WAN

6. Jon S Thurston Page 5
•Certificate of completion for WinRunner and Test Director 7.0i – 2002
•CompTia Security Plus Certificate – 2012
EDUCATION
• CACI 2014 Fellows Graduate – completed required PDUs for PMP certification
• Completed approximately 60 hours of undergraduate courses toward Computer Science and Business degree
at - Pima Community College, Tucson, AZ, and University of Arizona, Tucson, AZ – 1980-83 & 1995-98
COMPUTER SKILLS
Hardware: Windows, Dell, HP/Compaq, miscellaneous PC hardware, IDE hard drives, SCSI devices, direct
attached storage devices,
Software: Microsoft Office Suite, Veritas backup, Symantec Antivirus, WSUS
Languages: HTML, DHTML
Operating Systems: Windows 2000/2003/NT/XP, DOS
Database Platform: Microsoft Internet Information Server, MSSQL Server
Networking: Ethernet 802.3, TCP/IP, DHCP, DNS, WINS, ARP, FTP, Telnet, DSL/Cable, hubs, routers,
(Fortigate switches and firewalls), cabling, SMTP, POP3, NAT, VPN, Ethernet 802.11, LAN/WAN