Organization / Workplace

Location

Occupation

Industry

Technology / Software / Internet

About

Technology Leader with 6+ years’ experience in IT Infrastructure Management, Change, Incident, Service Request and Problem Management. Solid management skills, capable of leading & motivating individuals to maximize levels of productivity while forming cohesive team environments. A keen strategist, planner and implementer with expertise in devising strategies aimed at enhancing overall organizational growth, sustaining profitability of operations and improving business performance. Gained basic knowledge on active directory, checking permissions and other access related issues which are account specific, handling Escalations. Good working knowledge on Ticketing tools like BMC Remedy, Peop...