1. MARIA SPEER
1810 S. Dodgion
Independence, Missouri 64055
(816)616-6779
mspeer1982@yahoo.com
SUMMARY OF QUALIFICATIONS
• More than 10 years of collections and management experience.
• Attentive to detail; able to quickly and effectively prioritize to meet deadlines.
• Aligned tactical plans with overall business strategy and talent for building top performing teams.
AREAS OF EXPERTISE
• Customer Relations
• Accounts Receivable
• Collections
• Problem Resolution
• Executive Level Communication
• Scheduling
• Training & Development
• Organizational Skills
EMPLOYMENT HISTORY
Care Center of Kansas City Kansas City, Missouri
Collection Specialist 04/2014-01/2015
• Performed collections on accounts receivables
• Processed payments for residents
• Established new accounts and maintained current accounts
Dillard’s Independence, Missouri
Business Manager 10/2012-04/2014
• Oversaw staff and day-to-day operations
• Scheduled and trained employees about job duties and company policies
• Met and exceeded sales expectations
• Provided excellent customer service skills and remained a consistent point of contact for returning customers
Auto Now Independence, Missouri
Finance Management 05/2011-10/2012
• Upheld and collected current and past due accounts
• Performed accounts receivable
• Handled issues related to repossessions
Shamrock Tire Company Independence, Missouri
Business Office Manager 05/2009-05/2011
• Oversaw employees to ensure the completion of daily tasks
• Developed and maintained all policies and procedures
• Oversaw daily reports and operations as well as collected past due accounts
• Performed inventory control for replenishment of stock
Kansas City Star Kansas City, Missouri
Finance Analyst 04/1997-05/2009
• Reconciled accounts receivable
• Processed payments and collected payments on past due accounts
• Established new accounts while reducing bad debt
EDUCATION
