[2015 e-Government Program] Action Plan

1. JAKARTA SMART CITY ACTION PLAN
By IKA MEILANI UNTARI
액션플랜 템플릿
Seoul, August 25th
2015

2. ContentsContents

3. Current Status and IssuesCurrent Status and Issues
- Government have use a wide range of ICT to connect to the
public (G to P, G to B).
- People engagement are high, whether to file a report or
complain or to get approval of things in One Stop Service
offices.
- The broad use of ICT for public services are not common for the
some public.
- No e-document management system. Data gathering and data
digitalization are a long term homework.
- Paper based culture in organization, and no regulation to
enhance the e-government purposes.
- In transportation area, integrated system that connected all
public transports as well as gathering the data that produce
information to the public is not available.
- Private owned public transportation are still in the process of
cooperating local government to improve quality services as
well as reducing the congestions.
- Infrastructure issues: Jakarta currently is under a big
infrastructure constructions. It will take times, and mean
while some part of the city would not be very comfortable

4. Current Status and Issues – SWOT AnalysisCurrent Status and Issues – SWOT Analysis
S W
O T
Strength
Opportunity Threat
Weakness
 STRONG SUPPORT FROM THE GOVERNOR
 ALREADY HAVE THE APPLICATIONS TO CONNECT TO
PUBLIC
 DATA ARE PROVIDED BY EACH DEPARTMENTS
 BIG NUMBER OF PEOPLE USING SMART PHONE
 INFRASTRUCTURE ON THE PROCESS
 NUMBERS OF BUSES AND PLANS TO QONQUER THE
TRAFFIC JAMMED
 BROAD USE OF ICT FOR PUBLIC ARE NEW THING
 NO INTEGRATED DATA MANAGEMENT SYSTEM
 NO DATA DIGITALISATION
 NO DEEP ANALYSIS ON WHAT PUBLIC NEEDS BASE
ON DATA RECEIVED AND DIGITALISED
 INFRASTRUCTURE IN THE PROCESS
 DATA DIGITALIZATION WITH THE RIGHT TECHNOLOGY
THE USE OF DATA COLLECTED TO MAKE NEW
APPLICATION TO MAKE A BETTER PUBLIC SERVICE
 10,000 CCTVs TO BE CONNECTED TO SMART CITY
 E-GOVT SOCIALIZATION THROUGH SMART PHONE
 COOPERATION WITH IT COMPANY
 OLD PARADIGM OF PUBLIC SERVANT
 THE LONG PERIOD OF CONSTRUCTION
 EVALUATION

5. Current Status and Issues – Gap AnalysisCurrent Status and Issues – Gap Analysis
Proposed Overall Goals (Objectives)
Proposed Purpose
TO PROVIDE PUBLIC WITH INFORMATION &
CREATE A CLOUD COMPUTING WORKING
ENVIRONMENT
TO PROVIDE REAL AND READY TO USE DATA
COMPATIBLE TO TECHNOLOGY
TO GET A FASTER MOBILITY, THUS SUPPORT
BUSINESS ENVIRONMENT &
TO PROVIDE GOVERNMENT AND PUBLIC WITH
MEANS AND WAYS TO MAKE LIFE EASIER AND
BETTER
To
Be
As
Is
NO INTEGRATED DATA MANAGEMENT SYSTEM
NUMBERS OF INDIVIDUAL VEHICLE STILL RISING
NO DEEP ANALYSIS TO PROVIDE SOLUTIONS
PAPER BASED WORKING ENVIRONMENT

6. • Jakarta will need to have a reform on how we treat our data and documents.
A digitalization of old and new data are mandatory to create a solid data
base.
• Jakarta will also need to have an integrated data management system that
can be accessed by all departments and enhanced its public data management
system.
• A continues work on introducing ICT to senior public servant.
• Jakarta will need a team of analysis to provide an insight on all the
data gain from the management system. to provide information on what
regulation or policies should be taken.
Improvement StrategyImprovement Strategy

7. Specific Action PlanSpecific Action Plan
DATA DIGITALIZATION & INTEGRATED MANAGEMENT SYSTEM
The concept is to produce electronic document and circulated within the government
in order to re-duce time and cost, and in doing so to create greater public
participation and gain their trust.
Action needed:
•To turn paper documents into PDF and store it in a server. A public data then can
be opened in websites as soon as it gets approval. It creates a sense of transparency.
•The order is, this paper documents comes first, and then the year before comes
afterward.
•To provide or create a system that integrates all the data received from all public
services transaction, public transportation, information direct from public through
all channels, CCTVs, etc. SMG in this case are using TOPIS for transportation and
Data Center collect all public and government information.

8. Specific Action PlanSpecific Action Plan
IMPROVING INFORMATION LITERACY
The concept is to ensure all public servant are independent and able to solve
problems by using ICT.
Action needed:
•Top leaders involvement are needed to make it mandatory.
•Government should invest in human resource development. In SMG case, they
provided the employee with a private tutor of ICT.
•Setting a long term goals that will beneficial to city’s plan in engaging a smarter
city.

9. Specific Action PlanSpecific Action Plan
PROVIDE DEEPER ANALYSIS
Deeper and smarter analysis is needed to provide some more insights on how the
public response to any activities or policies taken by the government, or how public
activities or habits can be used to make a new service for them. SMG did this with
the setting up of the Owl Bus. They draw a conclusion based on data collected from
GPS and CCTV taken from their buses.
Action needed:
•Top leaders involvement are needed.
•Outsourcing will be an option.

10. Specific Action PlanSpecific Action Plan
• Steps to Achieve Data DigitalizationSteps to Achieve Data Digitalization

11. Specific Action PlanSpecific Action Plan
• Steps to Achieve Integrated Data Management SystemSteps to Achieve Integrated Data Management System

12. Specific Action PlanSpecific Action Plan
• Steps to Achieve Deeper AnalysisSteps to Achieve Deeper Analysis

13. • Implementing OrganizationImplementing Organization
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Outline of the Action PlanOutline of the Action Plan

14. Expected Results – Outputs/OutcomesExpected Results – Outputs/Outcomes
• Economic EffectsEconomic Effects
 Great mobility means great economic benefits
 Attract more investments
 Easier access to information also means opportunity to
public
• Technical EffectsTechnical Effects
 Services to public will be greater and faster
 Options of solutions taken from the data gathered will be
more varied and in depth
 ITC will be used in every aspect of life
• Social and Environmental EffectsSocial and Environmental Effects
 Improvement in public services results in public life
quality improvement
 Improve the life quality of public
 Improve economic status of public

15. (Challenges and Solutions)(Challenges and Solutions)
• Challenges and RisksChallenges and Risks
 ITC means
 Data digitalization
 Human resources
 Physical infrastructure
Physical infrastructure
• SolutionsSolutions
 Good cooperation with ITC companies and other successful
smart cities
 A start in data digitalization is mandatory
 Improvement in public servants knowledge of ICT
 A well planned infrastructure enhancement as well as
continues flow of information to the public

16. Thank you!