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eGovernance Infrastructure to build e-Democracy

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Presentation on eGovernance and Open Governance products launched/under development in Moldova, in the context of building e-Democracy. 6th Internet Governance Forum, Kyiv, Ukraine, September 30, 2015

Published in: Government & Nonprofit
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eGovernance Infrastructure to build e-Democracy

  1. 1. MOLDOVA e-Gov Infrastructure to build e-Democracy 6th Ukrainian Internet Governance Forum Kyiv, September 30, 2015 GOVERNMENT OF REPUBLIC OF MOLDOVA CORNELIA AMIHALACHIOAE Moldova eGovernment Center
  2. 2. E-DEMOCRACY WHAT DOES THE “E” PROMISE ? WHAT CAN THE “E” DELIVER? HOW DOES THE “E” CONTRIBUTE TO EMPOWERING PEOPLE?
  3. 3. RETHINKING CITIZENS & GOVERNMENT INTERACTION BOUNDARIES BETWEEN THE PUBLIC SECTOR AND OTHERS ARE BLURRING* RETHINK GOVERNMENT: SYNERGY SOCIAL AND DIGITAL INNOVATION *The Solution Revolution, Deloitte Consultancy, 2013. William D. Eggers and Paul Macmillan
  4. 4. E-TRANSFORMATION – SUPERSONIC AGENDA Governance e-Transformation: not an island of efficiency and innovation, but an engine to drive, enable, streamline other reform flows
  5. 5. GOVERNANCE E-TRANSFORMATION IN PA REFORM • Technological Modernization • Public Service Reform • Open Governance • Institutional Remapping • Civil Service Reform • Decentralization • Social Innovation
  6. 6. Partnerships Money Man power Mandate LeadershipMoldova Governance e-Transformation KEY INGREDIENTS
  7. 7. Prime Minister National e- Transformation Commission Management Board E-Government Center CIO Council Ministry Ministry Agency E-GOVERNANCE INSTITUTIONAL MAP
  8. 8. Digital Services Information Security IT capacity building Favorable Regulatory Framework Innovative technology Intelligent IT investment Data center consolidation Public services reengineering Enterprise architecture Cloud Interoperability Modern Access Channels Government Technology Strategy Government Decision nr. 710, 20.09.2011 OUR MANDATE
  9. 9. Leadership starts the Journey Man Power Delivers Change and Results 19 central PA authorities institutionalized CIO Dept/Offices > 50 CIOs / Coordinators of e-Transformation in CPA > 40 coordinators for Open Data in the CPA authorities > 3,200 public servants trained in e-Governance quarterly meetings with the civil society & business community
  10. 10. E-Transformation E-TRANSFORMATION: INNOVATION ON BOARD
  11. 11. REINVENTING THE GOVERNMENT Customer-oriented culture in the Public Administration Reengineer. Simplify. Unify. Interoperability (Data has to run, not people) From customer orientation to C0-CREATION
  12. 12. Digital by Default Framework REINVENTING THE GOVERNMENT Security by design Mobile by default Content Portability Open Data by default APIs Cloud First Shared by default
  13. 13. E-GOV INFRASTRUCTURE FOR SMART GOVERNANCE ELECTRONIC SERVICE SECURITY AND IDENTITY ELECTRONIC PAYMENTS ELECTRONIC MESSAGING HOSTING DELIVERY CLIENT SUPPORT DIGITAL SIGNATURE INTEROPERABILITY
  14. 14. April May June July December 2011 Launching the OD Portal Launching BOOST User Operation Guide Prime-Minister’s Directive First app contest TechCamp Hans Rosling_OD benefits demo session Version 2.0 of Portal www.date.gov.md MILESTONES
  15. 15. February April May December 2012 Working Group on OD/OG Open Innovation Week Joining the OGP Law on public sector information (PSI) re-use 2013 November Methodological Norms on Implementing the Law on PSI Re-use Data Journalism Trainings October Online survey on OD demand MILESTONES
  16. 16. Februarie May-August 2014 2014 – 2015: escalating - Concept on OD Principles - Methodology for OD Publishing - Social Innovation Camp (July 2014) Version 3.0 of Portal www.date.gov.md 1 Opening data by-default and pro-actively 2 Sensitive Data Protection 3 Opening primary data 4 Discoverable online 5 Timely publishing 6 Open and machine-readable formats 7 In bulk publishing 8 Describing data 9 Re-use of data (Law# 305 from Dec. 26, 2012) 10 Prioritization
  17. 17. February March-December 2015 2015 2014 – 2015: escalating - Institutional Data Catalogues & OD Roadmaps - e-Procurement (new Law approved and digitization) - Open Contracting Project - e-Participation Portal upgrade - Public Consultations Framework optimization (revised Law, Guide) - Publishing data on Founders of Private Enterprises - e-Reporting to the National Commission for Integrity GeT and Open Governace as part of Public service reform Roadmap 2015-16
  18. 18. BOOST – PUBLIC EXPENDITURES DATABASE Moldova was the first country in the world to launch such a portal, financed and supported by the IDA/WB. Ministry of Finance as sectorial owner
  19. 19. OPEN DATA PORTAL: THE DATA TREASURY 873 datasets 47 CPA posting authorities 1 mln downloads OD Catalogue OD Methodology Methodological norms re-use 22 Apps on the portal e-Participate Section Demand Surveys among Citizens Capitalizing on OD Open Data Portal: www.date.gov.md – launched in April 2011
  20. 20. Data Journalism Bootcamps BOOST training Open Government Days Hackathons Open Data Knowledge Exchanges Social Innovation Camps Open Innovation
  21. 21. e-Participation Portal www.particip.gov.md Owned and Managed by the State Chancellery
  22. 22. - Launching of the State Registry of Public Procurement (October 2012) - Open Contracting Project (to be launched in October 2015) - eProcurement complex package ready for launching Public Procurement
  23. 23. Register and Portal developed within the USAID financed project. Operated by the State Chancellery Open Local Normative Acts
  24. 24. Implemented under the World Bank financed GeT Project, operated today by the Ministry of Regional Development and Constructions E-Normative Database in Constructions
  25. 25. Co-creation in Public Service Re-design Promoting social & digital innovation Applying citizens’ solutions MOLDOVA INNOVATION LAB IN GOVERNMENT
  26. 26. PAPERLESS GOVERNMENT Document & Records Management Systems - CURRENTLY PILOTED IN 9 CPA Track 2: EXTENDED TO ALL CENTRAL PUBLIC ADMINISTRATION AUTHORITIES Track 3: SECTORIAL DRMS INTEGRATED BASED ON COMMON PRINCIPLES Track 4: LOCAL AUTHORITIES’ DRMS DEVELOPMENT & INTEGRATION WITH CPA
  27. 27. PAPERLESS GOVERNMENT Document & Records Management Systems - CURRENTLY PILOTED IN 9 CPA - FULLY AUTOMATED FLOWS: DOCUMENTS, RECORDS, APPOINTMENTS - E-CABINET - E-NORMATIVE DOCUMENTS - E-PETITIONS !! AUTOMATIC MIGRATION OF DATA ON PUBLIC ADMINISTRATION AUTHORITIES’ WORKLOAD & PERFORMANCE TO THE OPEN DATA PORTAL
  28. 28. PUBLIC SERVICES PORTAL ONE-STOP SHOP Version 2.0 of Portal www.servicii.gov.md under CO-CREATION with customers Informative dimension: 445 comprehensive service passports Interactive dimension: 105 e-services accesible through the Portal
  29. 29. CAPACITY TO DRIVE CHANGE THE BEST FRIEND AND WORST ENEMY OF INNOVATION IN GOVERNMENT IS THE GOVERNMENT ITSELF
  30. 30. WHAT DO WE NEED “CLIMBERS” • Synchronization • Institutional framework to fit ICT era and eGov agendas • Capacity to uptake • Agility to capitalize • Transparency • Political Will • Sectorial Leadership • Rule of Law • Performance-based management
  31. 31. WHAT DO WE NEED E-DEMOCRACY NOT “E” IS THE MAJOR CHALLENGE. TO CHANGE THAT, WE NEED TO USE “E” AS: ENABLER CHANGE AGENT GAP IDENTIFIER REFORM PUSHER
  32. 32. GOVERNMENT OF REPUBLIC OF MOLDOVA Contact information: Moldova eGovernment Center www.egov.md E-mail: cornelia.amihalachioae@egov.md office@egov.md THANK YOU!

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