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Teens and Libraries in
Today’s Digital World
Lee Rainie
Director – Pew Internet Project
April 9, 2014
Texas Library Association
@lrainie | @pewinternet | @pewresearch
“Tell the truth, and trust the
people”
-- Joseph N. Pew, Jr.
http://bit.ly/dUvWe3
http://bit.ly/100qMub
pewinternet.org
libraries.pewinternet.org
7 takeaways from our research
1)  Teens live in a different information ecosystem
2)  Teens live in a different learning ecosystem
3)  Teens’ reading efforts match/exceed adult levels
4)  Teens use libraries and librarians more than
others, but don’t necessarily love libraries as
much
5)  Teens have different priorities in library services
6)  Teens will behave differently in the world to come
7)  The public and teachers recognize this and want
libraries to adjust to it
7 takeaways from our research
1)  Teens live in a different information ecosystem
2)  Teens live in a different learning ecosystem
3)  Teens’ reading efforts match/exceed adult levels
4)  Teens use libraries and librarians more than
others, but don’t necessarily love libraries as
much
5)  Teens have different priorities in library services
6)  Teens will behave differently in the world to come
7)  The public and teachers recognize this and want
libraries to adjust to it
The super-tech-saturated teens
95% use internet / ~ three-quarters have broadband at
home
74% access internet on mobile device – 25%
“cell mostly” internet users
78% have cell phones / 47% have smartphones
80% have desktop/laptop
23% have tablet computers
81% use social networking sites
76% use Facebook - 24% use Twitter
Approx. from young adult data: a quarter of
teens use Instagram; 1 in 7 use Pinterest; 1 in
10 use Tumblr
Data and info is a
‘third skin’
7 takeaways from our research
1)  Teens live in a different information ecosystem
2)  Teens live in a different learning ecosystem
3)  Teens’ reading efforts match/exceed adult levels
4)  Teens use libraries and librarians more than
others, but don’t necessarily love libraries as
much
5)  Teens have different priorities in library services
6)  Teens will behave differently in the world to come
7)  The public and teachers recognize this and want
libraries to adjust to it
Online survey of 2,462 teachers with
College Board / National Writing Project
77% of teachers
surveyed say
the
internet and
digital search
tools have
had a “mostly
positive”
impact on
their
students’
research
work”
87% agree
these
technologies
are creating
an “easily
distracted
generation
with short
attention
spans”
76% of the
teachers in
this study
strongly
agree “the
internet
enables
students to
access a
wider range
of resources
than would
otherwise be
available”
76% strongly
agree that
internet
“search
engines
have
conditioned
students to
expect to be
able to find
information
quickly and
easily”
65% agree to
some extent
that “the
internet
makes
today’s
students
more self-
sufficient
researchers”
83% agree
that the
“amount of
information
available
online today
is
overwhelming
to most
students”
90% agree that
“the internet
encourages
learning by
connecting
students to
resources
about topics
of interest to
them”
71% agree that
today’s digital
technologies
“discourage
students from
using a wide
range of
sources when
conducting
research”
Grading students’ research skills
7%
6%
11%
12%
19%
20%
20%
15%
26%
26%
29%
36%
38%
35%
37%
39%
26%
29%
33%
43%
24%
20%
21%
9%
0% 50% 100%
Ability to recognize bias in online content
Patience and determination in looking for
information that is hard to find
Ability to assess the quality and accuracy
of information they find online
Ability to use multiple sources to
effectively support an argument
Understanding how online search results
are generated
Ability to use appropriate and effective
search terms and queries
Excellent Very good Good Fair Poor
Upshot: Learning is a process;
more than it is a transaction
4/10/14
“Today’s students are really no
different from previous
generations, they just have
different tools through which
to express themselves.”
Agree Disagree
47% 52%
7 takeaways from our research
1)  Teens live in a different information ecosystem
2)  Teens live in a different learning ecosystem
3)  Teens’ reading efforts match/exceed adult levels
4)  Teens use libraries and librarians more than
others, but don’t necessarily love libraries as
much
5)  Teens have different priorities in library services
6)  Teens will behave differently in the world to come
7)  The public and teachers recognize this and want
libraries to adjust to it
How many books Americans read	
  
Among	
  book	
  readers,	
  the	
  mean	
  and	
  median	
  number	
  of	
  
books	
  each	
  group	
  read	
  in	
  the	
  past	
  12	
  months,	
  among	
  all	
  
Americans	
  ages	
  16	
  and	
  older	
  
	
  	
  
Mean	
  number	
  of	
  
books	
  read	
  
(average)	
  
Median	
  
(midpoint)	
  
All	
  those	
  16	
  and	
  older	
   17	
   8	
  
Ages	
  16-­‐7	
   18	
   10	
  
Ages	
  18-­‐24	
  	
   17	
   7	
  
Ages	
  25-­‐29	
  	
   17	
   6	
  
Ages	
  30-­‐39	
  	
   14	
   6	
  
Ages	
  40-­‐49	
  	
   15	
   6	
  
Ages	
  50-­‐64	
  	
   18	
   8	
  
Ages	
  65+	
  	
   	
  23	
   12	
  
Reading on a “typical day” (among book readers)
57%
39%
49%
39% 38%
48%
53%
0%
10%
20%
30%
40%
50%
60%
16-17 18-24 25-29 30-39 40-49 50-64 65+
Young readers are instrumental readers
81%
76%
73%
81%
49%
81% 79%
73%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Read for work/
school
Read for
pleasure
Read to keep up
with current
events
Read to research
topics of interest
Ages 16-29 Ages 30+
Young e-book readers read on all kinds of devices
41%
55%
23%
16%
25%
38%
46%
26%
0%
10%
20%
30%
40%
50%
60%
Cell phone Desktop or
laptop
E-reader Tablet
Ages 16-29 Ages 30+
7 takeaways from our research
1)  Teens live in a different information ecosystem
2)  Teens live in a different learning ecosystem
3)  Teens’ reading efforts match/exceed adult levels
4)  Teens use libraries and librarians more than
others, but don’t necessarily love libraries as
much
5)  Teens have different priorities in library services
6)  Teens will behave differently in the world to come
7)  The public and teachers recognize this and want
libraries to adjust to it
Used library in past year
72%
58%
54%
57% 59%
56%
49%
0%
10%
20%
30%
40%
50%
60%
70%
80%
16-17 18-24 25-29 30-39 40-49 50-64 65+
Got help from a librarian (among library users)
43%
27%
19%
17%
21% 21%
11%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
16-17 18-24 25-29 30-39 40-49 50-64 65+
Closing the library would have a major impact on my
community as a whole
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Ages 65+
Ages 50-64
Ages 40-49
Ages 30-39
Ages 25-29
Ages 18-24
Ages 16-17
7 takeaways from our research
1)  Teens live in a different information ecosystem
2)  Teens live in a different learning ecosystem
3)  Teens’ reading efforts match/exceed adult levels
4)  Teens use libraries and librarians more than
others, but don’t necessarily love libraries as
much
5)  Teens have different priorities in library services
6)  Teens will behave differently in the world to come
7)  The public and teachers recognize this and want
libraries to adjust to it
Teens say they would likely use …
86%
81% 80%
74%
70%
60%62% 62% 63%
57%
62%
50%
0%
20%
40%
60%
80%
100%
Personal book
recommendations
Library
“Redboxes”
around town
Cell app that
allows you to use
library services
Pre-loaded e-book
readers
App for in-library
navigation
Classes on gadget
use
Teens Non-teens
7 takeaways from our research
1)  Teens live in a different information ecosystem
2)  Teens live in a different learning ecosystem
3)  Teens’ reading efforts match/exceed adult levels
4)  Teens use libraries and librarians more than
others, but don’t necessarily love libraries as
much
5)  Teens have different priorities in library services
6)  Teens will behave differently in the world to come
7)  The public and teachers recognize this and want
libraries to adjust to it
How will hyperconnected Millennials live?
http://pewinternet.org/Reports/2012/
Hyperconnected-lives.aspx
Vote for …
Millennials’ future
In 2020 the brains of multitasking teens and young
adults are "wired" differently from those over age
35 and overall it yields helpful results. They do not
suffer notable cognitive shortcomings as they
multitask and cycle quickly through personal- and
work-related tasks. Rather, they are learning more
and they are more adept at finding answers to
deep questions, in part because they can search
effectively and access collective intelligence via
the Internet. In sum, the changes in learning
behavior and cognition among the young
generally produce positive outcomes.
… or …
Millennials’ future
In 2020, the brains of multitasking teens and young
adults are "wired" differently from those over age
35 and overall it yields baleful results. They do not
retain information; they spend most of their
energy sharing short social messages, being
entertained, and being distracted away from deep
engagement with people and knowledge. They
lack deep-thinking capabilities; they lack face-to-
face social skills; they depend in unhealthy ways
on the Internet and mobile devices to function. In
sum, the changes in behavior and cognition
among the young are generally negative
outcomes.
Millennials’ future
Change for the better
52%
Change for the worse
42%
Theme - Supertaskers
Theme – New winners/losers
Theme – Distracted
7 takeaways from our research
1)  Teens live in a different information ecosystem
2)  Teens live in a different learning ecosystem
3)  Teens’ reading levels match/exceed adult levels
4)  Teens use libraries and librarians more than
others, but don’t necessarily love libraries as
much
5)  Teens have different priorities in library services
6)  Teens will behave differently in the world to come
7)  The public and teachers recognize this and want
libraries to adjust to it
Teachers press for literacy
57% spend class time helping students improve
their search skills
35% devote class time to helping students
understand how search engines work and how
search results are generated
Asked what curriculum changes might be
necessary in middle and high schools today,
47% “strongly agree” and 44% “somewhat
agree” that courses or content focusing on
digital literacy must be incorporated into every
school’s curriculum.
Coordinate more closely with local
schools in providing resources to kids
Offer free early literacy programs to
help young children prepare for school
17%
19%
3%
3%
Should definitely do Maybe do Definitely NOT do
Be not
afraid
Libraries.pewinternet.org
Lee Rainie
Email: lrainie@pewinternet.org
Twitter: @Lrainie
Kathryn Zickuhr
Email: kzickuhr@pewinternet.org
Twitter: @kzickuhr
Kristen Purcell
Email: @kpurcell@pewinternet.org
Twitter: @kristenpurcell

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Millennials and Libraries

  • 1. Teens and Libraries in Today’s Digital World Lee Rainie Director – Pew Internet Project April 9, 2014 Texas Library Association @lrainie | @pewinternet | @pewresearch
  • 2. “Tell the truth, and trust the people” -- Joseph N. Pew, Jr. http://bit.ly/dUvWe3 http://bit.ly/100qMub pewinternet.org libraries.pewinternet.org
  • 3. 7 takeaways from our research 1)  Teens live in a different information ecosystem 2)  Teens live in a different learning ecosystem 3)  Teens’ reading efforts match/exceed adult levels 4)  Teens use libraries and librarians more than others, but don’t necessarily love libraries as much 5)  Teens have different priorities in library services 6)  Teens will behave differently in the world to come 7)  The public and teachers recognize this and want libraries to adjust to it
  • 4. 7 takeaways from our research 1)  Teens live in a different information ecosystem 2)  Teens live in a different learning ecosystem 3)  Teens’ reading efforts match/exceed adult levels 4)  Teens use libraries and librarians more than others, but don’t necessarily love libraries as much 5)  Teens have different priorities in library services 6)  Teens will behave differently in the world to come 7)  The public and teachers recognize this and want libraries to adjust to it
  • 5. The super-tech-saturated teens 95% use internet / ~ three-quarters have broadband at home 74% access internet on mobile device – 25% “cell mostly” internet users 78% have cell phones / 47% have smartphones 80% have desktop/laptop 23% have tablet computers 81% use social networking sites 76% use Facebook - 24% use Twitter Approx. from young adult data: a quarter of teens use Instagram; 1 in 7 use Pinterest; 1 in 10 use Tumblr
  • 6. Data and info is a ‘third skin’
  • 7. 7 takeaways from our research 1)  Teens live in a different information ecosystem 2)  Teens live in a different learning ecosystem 3)  Teens’ reading efforts match/exceed adult levels 4)  Teens use libraries and librarians more than others, but don’t necessarily love libraries as much 5)  Teens have different priorities in library services 6)  Teens will behave differently in the world to come 7)  The public and teachers recognize this and want libraries to adjust to it
  • 8. Online survey of 2,462 teachers with College Board / National Writing Project 77% of teachers surveyed say the internet and digital search tools have had a “mostly positive” impact on their students’ research work” 87% agree these technologies are creating an “easily distracted generation with short attention spans”
  • 9. 76% of the teachers in this study strongly agree “the internet enables students to access a wider range of resources than would otherwise be available” 76% strongly agree that internet “search engines have conditioned students to expect to be able to find information quickly and easily”
  • 10. 65% agree to some extent that “the internet makes today’s students more self- sufficient researchers” 83% agree that the “amount of information available online today is overwhelming to most students”
  • 11. 90% agree that “the internet encourages learning by connecting students to resources about topics of interest to them” 71% agree that today’s digital technologies “discourage students from using a wide range of sources when conducting research”
  • 12. Grading students’ research skills 7% 6% 11% 12% 19% 20% 20% 15% 26% 26% 29% 36% 38% 35% 37% 39% 26% 29% 33% 43% 24% 20% 21% 9% 0% 50% 100% Ability to recognize bias in online content Patience and determination in looking for information that is hard to find Ability to assess the quality and accuracy of information they find online Ability to use multiple sources to effectively support an argument Understanding how online search results are generated Ability to use appropriate and effective search terms and queries Excellent Very good Good Fair Poor
  • 13. Upshot: Learning is a process; more than it is a transaction 4/10/14
  • 14. “Today’s students are really no different from previous generations, they just have different tools through which to express themselves.” Agree Disagree 47% 52%
  • 15. 7 takeaways from our research 1)  Teens live in a different information ecosystem 2)  Teens live in a different learning ecosystem 3)  Teens’ reading efforts match/exceed adult levels 4)  Teens use libraries and librarians more than others, but don’t necessarily love libraries as much 5)  Teens have different priorities in library services 6)  Teens will behave differently in the world to come 7)  The public and teachers recognize this and want libraries to adjust to it
  • 16. How many books Americans read   Among  book  readers,  the  mean  and  median  number  of   books  each  group  read  in  the  past  12  months,  among  all   Americans  ages  16  and  older       Mean  number  of   books  read   (average)   Median   (midpoint)   All  those  16  and  older   17   8   Ages  16-­‐7   18   10   Ages  18-­‐24     17   7   Ages  25-­‐29     17   6   Ages  30-­‐39     14   6   Ages  40-­‐49     15   6   Ages  50-­‐64     18   8   Ages  65+      23   12  
  • 17. Reading on a “typical day” (among book readers) 57% 39% 49% 39% 38% 48% 53% 0% 10% 20% 30% 40% 50% 60% 16-17 18-24 25-29 30-39 40-49 50-64 65+
  • 18. Young readers are instrumental readers 81% 76% 73% 81% 49% 81% 79% 73% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Read for work/ school Read for pleasure Read to keep up with current events Read to research topics of interest Ages 16-29 Ages 30+
  • 19. Young e-book readers read on all kinds of devices 41% 55% 23% 16% 25% 38% 46% 26% 0% 10% 20% 30% 40% 50% 60% Cell phone Desktop or laptop E-reader Tablet Ages 16-29 Ages 30+
  • 20. 7 takeaways from our research 1)  Teens live in a different information ecosystem 2)  Teens live in a different learning ecosystem 3)  Teens’ reading efforts match/exceed adult levels 4)  Teens use libraries and librarians more than others, but don’t necessarily love libraries as much 5)  Teens have different priorities in library services 6)  Teens will behave differently in the world to come 7)  The public and teachers recognize this and want libraries to adjust to it
  • 21. Used library in past year 72% 58% 54% 57% 59% 56% 49% 0% 10% 20% 30% 40% 50% 60% 70% 80% 16-17 18-24 25-29 30-39 40-49 50-64 65+
  • 22. Got help from a librarian (among library users) 43% 27% 19% 17% 21% 21% 11% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 16-17 18-24 25-29 30-39 40-49 50-64 65+
  • 23. Closing the library would have a major impact on my community as a whole 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Ages 65+ Ages 50-64 Ages 40-49 Ages 30-39 Ages 25-29 Ages 18-24 Ages 16-17
  • 24. 7 takeaways from our research 1)  Teens live in a different information ecosystem 2)  Teens live in a different learning ecosystem 3)  Teens’ reading efforts match/exceed adult levels 4)  Teens use libraries and librarians more than others, but don’t necessarily love libraries as much 5)  Teens have different priorities in library services 6)  Teens will behave differently in the world to come 7)  The public and teachers recognize this and want libraries to adjust to it
  • 25. Teens say they would likely use … 86% 81% 80% 74% 70% 60%62% 62% 63% 57% 62% 50% 0% 20% 40% 60% 80% 100% Personal book recommendations Library “Redboxes” around town Cell app that allows you to use library services Pre-loaded e-book readers App for in-library navigation Classes on gadget use Teens Non-teens
  • 26. 7 takeaways from our research 1)  Teens live in a different information ecosystem 2)  Teens live in a different learning ecosystem 3)  Teens’ reading efforts match/exceed adult levels 4)  Teens use libraries and librarians more than others, but don’t necessarily love libraries as much 5)  Teens have different priorities in library services 6)  Teens will behave differently in the world to come 7)  The public and teachers recognize this and want libraries to adjust to it
  • 27. How will hyperconnected Millennials live? http://pewinternet.org/Reports/2012/ Hyperconnected-lives.aspx
  • 29. Millennials’ future In 2020 the brains of multitasking teens and young adults are "wired" differently from those over age 35 and overall it yields helpful results. They do not suffer notable cognitive shortcomings as they multitask and cycle quickly through personal- and work-related tasks. Rather, they are learning more and they are more adept at finding answers to deep questions, in part because they can search effectively and access collective intelligence via the Internet. In sum, the changes in learning behavior and cognition among the young generally produce positive outcomes.
  • 31. Millennials’ future In 2020, the brains of multitasking teens and young adults are "wired" differently from those over age 35 and overall it yields baleful results. They do not retain information; they spend most of their energy sharing short social messages, being entertained, and being distracted away from deep engagement with people and knowledge. They lack deep-thinking capabilities; they lack face-to- face social skills; they depend in unhealthy ways on the Internet and mobile devices to function. In sum, the changes in behavior and cognition among the young are generally negative outcomes.
  • 32. Millennials’ future Change for the better 52% Change for the worse 42%
  • 34. Theme – New winners/losers
  • 36. 7 takeaways from our research 1)  Teens live in a different information ecosystem 2)  Teens live in a different learning ecosystem 3)  Teens’ reading levels match/exceed adult levels 4)  Teens use libraries and librarians more than others, but don’t necessarily love libraries as much 5)  Teens have different priorities in library services 6)  Teens will behave differently in the world to come 7)  The public and teachers recognize this and want libraries to adjust to it
  • 37. Teachers press for literacy 57% spend class time helping students improve their search skills 35% devote class time to helping students understand how search engines work and how search results are generated Asked what curriculum changes might be necessary in middle and high schools today, 47% “strongly agree” and 44% “somewhat agree” that courses or content focusing on digital literacy must be incorporated into every school’s curriculum.
  • 38. Coordinate more closely with local schools in providing resources to kids Offer free early literacy programs to help young children prepare for school 17% 19% 3% 3% Should definitely do Maybe do Definitely NOT do
  • 40. Libraries.pewinternet.org Lee Rainie Email: lrainie@pewinternet.org Twitter: @Lrainie Kathryn Zickuhr Email: kzickuhr@pewinternet.org Twitter: @kzickuhr Kristen Purcell Email: @kpurcell@pewinternet.org Twitter: @kristenpurcell