DESIGN   MARKETING   TECHNOLOGY




                Digital Marketing
                                  Search and Mobile
About
BEM Facts
Partnerships and Certifications
The Company We Keep
The Evolution of Marketing Channels




Courtesy of Exact Target
“Building the web site is not the first
step, nor the last, to a successful web
               strategy”



“A website without marketing is like a
 billboard on the internet highway –
          facing the trees.”
Why Are We Here??!!
  What key phrases do I                        I’m a small company. How
 want our site to come up                         can I compete with the Big
    under in the Search                             Boys at the top of the
         Engines?            How can I measure          search results?
                                my success?
Now that we finally have
                                               Which is more important…
  good position on the
                                                    Google, Bing or yahoo
 Search Engines, will it
                                                              ??
 stay that way forever?
                                              PPC sounds
               I’m a local company.       expensive. How can
                    Can the search        I control the budget?
                  engines really do
                   anything for me?
                                              Can you really control
What are these                                   the position your site
    terms SEO                                      gets in the major
     and PPC?                                      search engines?
We’ll answer all this and more



   Let’s get started !
Pillars of Success
Elements of Digital Marketing

Search Marketing – “Sugar Free Gifts”



                               PPC

  SEO
Google SEO Regional Example

Search Marketing – “HVAC Winston Salem”

                        PPC



                                 SEO
SEO vs PPC


 SEO & PPC can both get you in the TOP
  10 of the major search engines

 The real estate they take up on the
  search results screens is different

 The strategy, thought process and
  steps you take to implement PPC
  versus SEO are very different
SEO

• The process of making your web site “search engine friendly”
  and “popular” by optimizing site content, structure and link
  tactics.
• Advantage
   – Long ―shelf-life‖
   – No recurring advertising fees
   – Better screen placement
   – Better conversions
• Disadvantage
   – No guaranteed position
   – Takes significant time to get results & monitor
   – Requires a lot of energy for highly competitive markets
PPC


• The process of bidding on target key phrases for ranking in
  major search engines.
• Advantage
   –   Immediate results
   –   Highly effective
   – Guaranteed placement
   – Effective for sites not designed SEO Friendly
   – Great for seasonality or time specific campaigns
• Disadvantage
   – Recurring advertising expenses
   – Complex to manage
   – ―they’re just paying for it‖ perception = lower clicks
Which Engines to Target?

• The major Search Engines for
  SEO/PPC engines are:
                70%+/-

                                  20%+/-
Key Phrase Analysis

• It’s the MOST important part. Use internal and external
  resources.

• Key phrase: one or more words grouped together in a
  search

• Most searches are done with 3 or more words (example:
  instead of “games”, people would search for “family
  games” or “board games for children”

• Key phrases that are too broad will cost $$$$ in
  advertising spend and often don’t convert well

• Key phrases that are more specific are more budget
  friendly and convert better
A word about “Long Tail Keywords”




• Uses more words in the phrase
  – ―Board games‖ vs. ―Board games for family night‖ or
    ―board games for young children‖



• Generally less competitive and may
  deliver better results and take less
  time for SEO.

• In PPC campaigns, long tail will
  typically be less expensive
Consideration for Key Phrases



Company Name                                       Services/Products
    (Are you Game, LLC)                                  (Board Games)



      Brands                                           Uses / activities
(Monopoly, Risk, Scrabble)                        (Family game night, travel games)




                             Whatch speeling
                 Different versions of words
                           (plurals, gender variations,
                       regional variations, abbreviations)
Now that we have are target
      key phrases….

What are we going to do with
          them?
Search Engine Optimization
        “SEO” 101
What Impacts SEO?

    On Page Factors                 Off Page Factors

Tag structure
                                     Back links
                     Headings

 Page Names
                                             Popularity

                   Page Titles      $$$$$


Fresh Content                                Domain Name

                                       Social Marketing
           Strategic Placement of      Footprint
                Key Phrases
On Page Factors

                    Domain name              Page name
Page Title   Example: www.shorescleaners.com/bridal-gowns.html




                                            Header
Overall
Content
What To Expect


You won’t obtain top position on all your
target key phrases across all the
engines.
If you do, visit www.BEMinteractive.com and select the
employment link or CALL ME personally. 




You will see gradual increase in ranking
across several of your keywords and
several of the engines.
Paid Per Click
 “PPC” 101
(aka Google Ad Words)
Most Popular PPC Engines
Bidding Logic


• Each engine uses different logic to
  determine which ads get the highest
  listing.

• Google uses a combination of:
  – Bid amount
  – Ad popularity (clicks)
  – Ad quality
  NOTE: (so in Google, if your ad is getting a lot of click thru, you
    can actually be positioned before a competitor that has a
    higher bid amount.)
Budgeting


• Using a PPC strategy, you will bid for the listing position
you want.


• Target for 2nd position (but definitely stay in the top 3)
by finding the going rate for bids.


• You can have a different bid for each phrase


• Decide on your monthly budget. Then divide among
the engines you will target. Some PPC engines work
with a DAILY budget, others work with a MONTHLY
budget
In PPC you have complete
control of what your ads say.
Sample Google PPC Listings




TIP: Make sure your ad has the same
meaning if it is in 1 line or 2.
Corporate software
Upgrading your software? Don’t Ask for help from our team.
www.softwareupgrades.com


                                                             Corporate software
                                                             Upgrading your software? Don’t
                                                             Ask for help from our team.
                                                             www.softwareupgrades.com
About your Listings


• Craft your titles, descriptions and ads carefully

• Ad title should have the target key phrase in it
• Use suggestions by each engine
• Ad should “self-qualify” visitors….remember, it’s
  PPC. Go for quality traffic, not quantity!
• Run different campaigns (use A/B testing
  techniques)
• Use landing pages very specific to the key phrase
Reporting and Results

• Monitor the following for each campaign / phrase

   –   # of impressions: # times ad displayed
   –   Click thru rate: # times displayed vs # times clicked
   –   Conversion rate: # times visitors converted
   –   Return on ad spend: $ sales / $ advertising cost


• Monitor daily, track weekly or monthly (spreadsheet)

• Use all the tools in Google Analytics to monitor your
  campaigns
…and a word about mobile marketing
Mobile Marketing
Mobile Marketing




                   …and a word about mobile marketing
A few Words About Mobile

• Mobile Marketing is Coming - FAST
  – Smart phones users are growing and mobile
    web access is climbing.
  – Mobile site traffic and sales rose during the 2011
    holiday season, Coremetrics Benchmark data
    shows from 6% to 9% of traffic.
A few Words About Mobile

2011 was the year Marketers experimented with
  Mobile
A few Words About Mobile

2012 Things Need to Get Organized
Web Goes Mobile
Web Goes Mobile
Detect Mobile Users

• Automatic detection:
  – Add a ―browser sniffer‖ to your web site
  – If user is NOT mobile, deliver regular content
  – If detect user is Mobile, deliver mobile
    content
  – Expect about 85% accuracy in detection
  – What exactly is considered ―mobile‖ (Beware
    the iPad!)
• Manual delivery:
  – Add navigation (top left) to allow user to go
    to mobile version of your site or ―view full
    site.‖
  – Good ―fail proof‖ option
A few Words About Mobile

2012 Things Need to Get Organized

• This means Strategy must precede technology
• Don’t be a new, shiny technology in search of a
  reason to live!

So…
• If 2011 was the year marketers tested
  mobile, 2012 will be the year businesses take a
  serious look at what they — and their
  competitors — have learned and make steps
  toward creating cohesive mobile strategies.
Final Thoughts on Mobile…

  People. Asking yourself who your target audience is and how they use their
mobile phones will provide necessary clarity for the rest of the process.

 Objectives. Start with your overall marketing objective: What do you want to
accomplish with this marketing program? Are you conducting customer
acquisition campaigns or brand awareness? Do you want to increase sales?
Once you have established your overall objective, ask yourself how mobile
can support your larger goals.

 Strategy. Once you define your goal, you have to create a plan for how to
accomplish it. This plan is your strategy. Types of questions you want to answer
here are: What is my budget? What resources exist today? What resources will I
need to execute this new vision?

 Technology. Technology decisions are made last, not first, so you have all
the inputs to make an informed decision. (source: Forrester Research, Inc., 400 Technology
Square, Cambridge, MA 02139 USA)
DESIGN   MARKETING   TECHNOLOGY




                                  Questions
Stay In Touch


Twitter.com/WilliamsKim




  linkedin.com/in/kimevanswilliams

2 Naild Digital Marketing Overview Indepth

  • 1.
    DESIGN MARKETING TECHNOLOGY Digital Marketing Search and Mobile
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
    The Evolution ofMarketing Channels Courtesy of Exact Target
  • 7.
    “Building the website is not the first step, nor the last, to a successful web strategy” “A website without marketing is like a billboard on the internet highway – facing the trees.”
  • 8.
    Why Are WeHere??!! What key phrases do I I’m a small company. How want our site to come up can I compete with the Big under in the Search Boys at the top of the Engines? How can I measure search results? my success? Now that we finally have Which is more important… good position on the Google, Bing or yahoo Search Engines, will it ?? stay that way forever? PPC sounds I’m a local company. expensive. How can Can the search I control the budget? engines really do anything for me? Can you really control What are these the position your site terms SEO gets in the major and PPC? search engines?
  • 9.
    We’ll answer allthis and more Let’s get started !
  • 10.
  • 11.
    Elements of DigitalMarketing Search Marketing – “Sugar Free Gifts” PPC SEO
  • 12.
    Google SEO RegionalExample Search Marketing – “HVAC Winston Salem” PPC SEO
  • 13.
    SEO vs PPC SEO & PPC can both get you in the TOP 10 of the major search engines  The real estate they take up on the search results screens is different  The strategy, thought process and steps you take to implement PPC versus SEO are very different
  • 14.
    SEO • The processof making your web site “search engine friendly” and “popular” by optimizing site content, structure and link tactics. • Advantage – Long ―shelf-life‖ – No recurring advertising fees – Better screen placement – Better conversions • Disadvantage – No guaranteed position – Takes significant time to get results & monitor – Requires a lot of energy for highly competitive markets
  • 15.
    PPC • The processof bidding on target key phrases for ranking in major search engines. • Advantage – Immediate results – Highly effective – Guaranteed placement – Effective for sites not designed SEO Friendly – Great for seasonality or time specific campaigns • Disadvantage – Recurring advertising expenses – Complex to manage – ―they’re just paying for it‖ perception = lower clicks
  • 16.
    Which Engines toTarget? • The major Search Engines for SEO/PPC engines are: 70%+/- 20%+/-
  • 17.
    Key Phrase Analysis •It’s the MOST important part. Use internal and external resources. • Key phrase: one or more words grouped together in a search • Most searches are done with 3 or more words (example: instead of “games”, people would search for “family games” or “board games for children” • Key phrases that are too broad will cost $$$$ in advertising spend and often don’t convert well • Key phrases that are more specific are more budget friendly and convert better
  • 18.
    A word about“Long Tail Keywords” • Uses more words in the phrase – ―Board games‖ vs. ―Board games for family night‖ or ―board games for young children‖ • Generally less competitive and may deliver better results and take less time for SEO. • In PPC campaigns, long tail will typically be less expensive
  • 19.
    Consideration for KeyPhrases Company Name Services/Products (Are you Game, LLC) (Board Games) Brands Uses / activities (Monopoly, Risk, Scrabble) (Family game night, travel games) Whatch speeling Different versions of words (plurals, gender variations, regional variations, abbreviations)
  • 20.
    Now that wehave are target key phrases…. What are we going to do with them?
  • 21.
  • 22.
    What Impacts SEO? On Page Factors Off Page Factors Tag structure Back links Headings Page Names Popularity Page Titles $$$$$ Fresh Content Domain Name Social Marketing Strategic Placement of Footprint Key Phrases
  • 23.
    On Page Factors Domain name Page name Page Title Example: www.shorescleaners.com/bridal-gowns.html Header Overall Content
  • 24.
    What To Expect Youwon’t obtain top position on all your target key phrases across all the engines. If you do, visit www.BEMinteractive.com and select the employment link or CALL ME personally.  You will see gradual increase in ranking across several of your keywords and several of the engines.
  • 25.
    Paid Per Click “PPC” 101 (aka Google Ad Words)
  • 26.
  • 27.
    Bidding Logic • Eachengine uses different logic to determine which ads get the highest listing. • Google uses a combination of: – Bid amount – Ad popularity (clicks) – Ad quality NOTE: (so in Google, if your ad is getting a lot of click thru, you can actually be positioned before a competitor that has a higher bid amount.)
  • 28.
    Budgeting • Using aPPC strategy, you will bid for the listing position you want. • Target for 2nd position (but definitely stay in the top 3) by finding the going rate for bids. • You can have a different bid for each phrase • Decide on your monthly budget. Then divide among the engines you will target. Some PPC engines work with a DAILY budget, others work with a MONTHLY budget
  • 29.
    In PPC youhave complete control of what your ads say.
  • 30.
    Sample Google PPCListings TIP: Make sure your ad has the same meaning if it is in 1 line or 2.
  • 31.
    Corporate software Upgrading yoursoftware? Don’t Ask for help from our team. www.softwareupgrades.com Corporate software Upgrading your software? Don’t Ask for help from our team. www.softwareupgrades.com
  • 32.
    About your Listings •Craft your titles, descriptions and ads carefully • Ad title should have the target key phrase in it • Use suggestions by each engine • Ad should “self-qualify” visitors….remember, it’s PPC. Go for quality traffic, not quantity! • Run different campaigns (use A/B testing techniques) • Use landing pages very specific to the key phrase
  • 33.
    Reporting and Results •Monitor the following for each campaign / phrase – # of impressions: # times ad displayed – Click thru rate: # times displayed vs # times clicked – Conversion rate: # times visitors converted – Return on ad spend: $ sales / $ advertising cost • Monitor daily, track weekly or monthly (spreadsheet) • Use all the tools in Google Analytics to monitor your campaigns
  • 34.
    …and a wordabout mobile marketing
  • 35.
    Mobile Marketing Mobile Marketing …and a word about mobile marketing
  • 36.
    A few WordsAbout Mobile • Mobile Marketing is Coming - FAST – Smart phones users are growing and mobile web access is climbing. – Mobile site traffic and sales rose during the 2011 holiday season, Coremetrics Benchmark data shows from 6% to 9% of traffic.
  • 37.
    A few WordsAbout Mobile 2011 was the year Marketers experimented with Mobile
  • 38.
    A few WordsAbout Mobile 2012 Things Need to Get Organized
  • 39.
  • 40.
  • 41.
    Detect Mobile Users •Automatic detection: – Add a ―browser sniffer‖ to your web site – If user is NOT mobile, deliver regular content – If detect user is Mobile, deliver mobile content – Expect about 85% accuracy in detection – What exactly is considered ―mobile‖ (Beware the iPad!) • Manual delivery: – Add navigation (top left) to allow user to go to mobile version of your site or ―view full site.‖ – Good ―fail proof‖ option
  • 42.
    A few WordsAbout Mobile 2012 Things Need to Get Organized • This means Strategy must precede technology • Don’t be a new, shiny technology in search of a reason to live! So… • If 2011 was the year marketers tested mobile, 2012 will be the year businesses take a serious look at what they — and their competitors — have learned and make steps toward creating cohesive mobile strategies.
  • 43.
    Final Thoughts onMobile…  People. Asking yourself who your target audience is and how they use their mobile phones will provide necessary clarity for the rest of the process.  Objectives. Start with your overall marketing objective: What do you want to accomplish with this marketing program? Are you conducting customer acquisition campaigns or brand awareness? Do you want to increase sales? Once you have established your overall objective, ask yourself how mobile can support your larger goals.  Strategy. Once you define your goal, you have to create a plan for how to accomplish it. This plan is your strategy. Types of questions you want to answer here are: What is my budget? What resources exist today? What resources will I need to execute this new vision?  Technology. Technology decisions are made last, not first, so you have all the inputs to make an informed decision. (source: Forrester Research, Inc., 400 Technology Square, Cambridge, MA 02139 USA)
  • 44.
    DESIGN MARKETING TECHNOLOGY Questions
  • 45.
    Stay In Touch Twitter.com/WilliamsKim linkedin.com/in/kimevanswilliams