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Week 6




Bhupesh Shah, B.Sc., MBA | 416.720.1205 | bhupesh.shah@senecac.on.ca | M500 | @ethnicomm
Agenda


                 Why it’s not a
                     major
What is PPC                        PPC Campaign
                  advertising
                vehicle just yet


  Creating
                                    Keyword
effective PPC   Image vs. Text
                                   Competition
     Ads



 Customer          External
                                    Resources
Buying Cycle       Factors
Pay
      Per
      Click
      (PPC)

     internet advertising model:
       advertiser only pays if a
         user clicks on the ad
Source: http://www.logitech.com
PPC?                   traditional
                     advertising –
                      I know that
                         works!

                      click fraud?
         I don’t
       have time
       to actively
        manage
          this.
PPC campaign


  Define       Create landing
                                 Create the ads
objectives        page(s)



                  Research
Know your      keywords (incl.
                                    Monitor
 product          negative
                 keywords)


               Determine how
Know your      much you will
                                     Tweak
customer          pay for a
                 conversion
Where can you run a PPC campaign?
http://bit.ly/MRK634-AdWordsTips
 Text Ads


             max 25 characters for the title



displayed                                         max 35
on                                                characters
four                                              for a
lines                                             display URL



            max 70 characters for the ad text
"Features tell, but
benefits sell."
Know your
    customer




Source: http://www.flickr.com/photos/aegishjalmur/
Take advantage of
  trends and seasonality



Source: http://www.flickr.com/photos/omnia_mutantur/
Create a sense
                                                         of urgency



Source: http://www.flickr.com/photos/70109407@N00/
Think about the
             of your
   keywords.




Source: http://www.flickr.com/photos/cedric1981/
Have a
      strong
      call to
      action


Source: http://www.flickr.com/photos/timsamoff/
Use the
        tools




Source: http://www.flickr.com/photos/cayusa/
Test, Tweak and Try
Test different ad headings, keywords and copy


Tweak the ads and measure the impact on CTRs


Try different advertising platforms

Ensure your landing page is consistent with what
you said in your PPC ad (no bait and switch)
PPC Power Words
Image – Heading - Copy


                  words that
eye-catching       spark         call to
   image           interest or   action
                    curiosity
Image Ads vs. Text Ads


           Image
           higher CTRs
           lower CPC
           not much reading required
           greater control over the “look” of the ad


           Text
 Text
 stand out due to their due to designsimple design
           stand out simple their
 higher CPChighercontrol over the “look”
            - less CPC
           less control over look of ad
Targeted to US males age 30+ who had indicated on
PlentyOfFish that they have children.




                          http://poll.fm/3j3zd
Image Ads vs. Text Ads.

Plentyoffish case study: POF -Case Study: The
Impact of Images in Online Ads
 http://www.offervault.com/scoop/tag/ppc-case-
studies/
Keyword Competition




Source: http://www.flickr.com/photos/jk_too/
Questions to consider when selecting keywords...

      What is the                            What plurals, compound-
                         What questions
      typical customer                      words or misspelled words
                         are they asking?
      looking for?                                          are used?




                                                              Are the
Which                                                 customers local?
manufacturers
do I carry?

                                                          What problems
                                                             do I solve?




What
model#’s,
part#’s,
colours,                                            Are there synonyms,
sizes do I                                              related words or
offer?                                                       categories?
Keyword ROI

    Traffic                               Conversion

                   single keywords

                 2 keyword phrases

                 3 keyword phrases

                 4 keyword phrases

                 5 keyword phrases

                 6 keyword phrases

                 7 keyword phrases

              8 or more keyword phrases
Selecting the Right Keywords/Key phrases
              https://adwords.google.com/select/KeywordToolExternal



 you want
                                                                   an
   less
                                                              indication of
competition
                                                                interest
Selecting the Right Keywords/Key phrases




dog walker in Toronto - uses a local
keyword and is a specific key phrase
Use
negative
keywords
to filter
Use the Keywords/Key phrases in your website

domain name: http://Toronto-dog-walkers.com

file name: need-a-dog-walker-in-Toronto.pdf

folder name: http://yourdomain.com/dog-walker/

image name: dog-walker.gif
(not image1.gif or DSC00003.jpg)

video title:
If you need a dog walker in Toronto
you’re barking up the right tree.mp4
(not Video1.mp4)
Use the Keywords/Key phrases in your website

Hyperlinks:
If you need a dog walker in Toronto, contact us.
(not If you need a dog walker in Toronto, contact us)

Page Title: Do You Need a Dog Walker?

Within the page…If you need a dog walker, Toronto
Dog Walkers is right in your neighbourhood!
Have lots of pages – each containing few, unique and
relevant keywords



                      Home page
Remember: what are visitors doing?



Researching       Shopping



   Problem        Ready to
   Solving          Buy
Buying Cycle




   Need
Recognition   Information
                 Search     Evaluation of
                            Alternatives    Purchase
                                            Decision    Purchase
                                                       Evaluation
Example: Buying Cycle on the Internet




      http://www.youtube.com/watch?v=LIqxm-Nes2I
External Factors




              Political                           Environmental   Social/Cultural




     Technological                                  Economic          Legal




Source: http://www.flickr.com/photos/borghetti/
Resources

   Microsoft Advertising Intelligence
   http://advertising.microsoft.com/small-business/adcenter-downloads/microsoft-advertising-intelligence


   Google Keyword Tool                               https://adwords.google.com/select/KeywordToolExternal


   Google Insights for Search                               http://www.google.com/insights/search/


   Google Global Market Finder
   http://translate.google.com/globalmarketfinder/index.html?locale=en


   Google Trends                     http://www.google.com/trends/


   Wordtracker - 7 day free trial.
   http://strategizer.wordtracker.com/


   thesaurus.com




Source: http://www.flickr.com/photos/22297595@N02/
Resources




http://www.searchenginepeople.com/blog/ppc-bid-tweaking.html
http://www.searchenginepeople.com/blog/calculate-ppc-budget.html
http://www.searchenginepeople.com/the-buying-process-aka-purchase-process-or-buying-cycle
Resources

 http://www.theoutsourcingcompany.com




http://www.theoutsourcingcompany.com/blog/internet-marketing-events/free-webinar-google-adwords-advanced-tactics/
What to expect from a PPC service provider.


                                         You have to invest
                                        the time to educate
                                              them on your
                                                  business.




Source: http://www.awf-wallpapers.com
What to expect from a PPC service provider.


                          Account setup

                          Keyword research and selection

                          Landing page

                          Tracking Code Implementation

                          Ad writing

                          Split testing

                          Monitoring

                          Administration

                          Analytics reporting

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Pay Per Click (PPC) Campaigns

  • 1. Week 6 Bhupesh Shah, B.Sc., MBA | 416.720.1205 | bhupesh.shah@senecac.on.ca | M500 | @ethnicomm
  • 2. Agenda Why it’s not a major What is PPC PPC Campaign advertising vehicle just yet Creating Keyword effective PPC Image vs. Text Competition Ads Customer External Resources Buying Cycle Factors
  • 3. Pay Per Click (PPC) internet advertising model: advertiser only pays if a user clicks on the ad Source: http://www.logitech.com
  • 4. PPC? traditional advertising – I know that works! click fraud? I don’t have time to actively manage this.
  • 5. PPC campaign Define Create landing Create the ads objectives page(s) Research Know your keywords (incl. Monitor product negative keywords) Determine how Know your much you will Tweak customer pay for a conversion
  • 6. Where can you run a PPC campaign?
  • 7.
  • 8. http://bit.ly/MRK634-AdWordsTips Text Ads max 25 characters for the title displayed max 35 on characters four for a lines display URL max 70 characters for the ad text
  • 9.
  • 11. Know your customer Source: http://www.flickr.com/photos/aegishjalmur/
  • 12. Take advantage of trends and seasonality Source: http://www.flickr.com/photos/omnia_mutantur/
  • 13. Create a sense of urgency Source: http://www.flickr.com/photos/70109407@N00/
  • 14. Think about the of your keywords. Source: http://www.flickr.com/photos/cedric1981/
  • 15. Have a strong call to action Source: http://www.flickr.com/photos/timsamoff/
  • 16. Use the tools Source: http://www.flickr.com/photos/cayusa/
  • 17. Test, Tweak and Try Test different ad headings, keywords and copy Tweak the ads and measure the impact on CTRs Try different advertising platforms Ensure your landing page is consistent with what you said in your PPC ad (no bait and switch)
  • 19. Image – Heading - Copy words that eye-catching spark call to image interest or action curiosity
  • 20. Image Ads vs. Text Ads Image higher CTRs lower CPC not much reading required greater control over the “look” of the ad Text Text stand out due to their due to designsimple design stand out simple their higher CPChighercontrol over the “look” - less CPC less control over look of ad
  • 21.
  • 22. Targeted to US males age 30+ who had indicated on PlentyOfFish that they have children. http://poll.fm/3j3zd
  • 23. Image Ads vs. Text Ads. Plentyoffish case study: POF -Case Study: The Impact of Images in Online Ads http://www.offervault.com/scoop/tag/ppc-case- studies/
  • 25. Questions to consider when selecting keywords... What is the What plurals, compound- What questions typical customer words or misspelled words are they asking? looking for? are used? Are the Which customers local? manufacturers do I carry? What problems do I solve? What model#’s, part#’s, colours, Are there synonyms, sizes do I related words or offer? categories?
  • 26. Keyword ROI Traffic Conversion single keywords 2 keyword phrases 3 keyword phrases 4 keyword phrases 5 keyword phrases 6 keyword phrases 7 keyword phrases 8 or more keyword phrases
  • 27. Selecting the Right Keywords/Key phrases https://adwords.google.com/select/KeywordToolExternal you want an less indication of competition interest
  • 28. Selecting the Right Keywords/Key phrases dog walker in Toronto - uses a local keyword and is a specific key phrase
  • 30. Use the Keywords/Key phrases in your website domain name: http://Toronto-dog-walkers.com file name: need-a-dog-walker-in-Toronto.pdf folder name: http://yourdomain.com/dog-walker/ image name: dog-walker.gif (not image1.gif or DSC00003.jpg) video title: If you need a dog walker in Toronto you’re barking up the right tree.mp4 (not Video1.mp4)
  • 31. Use the Keywords/Key phrases in your website Hyperlinks: If you need a dog walker in Toronto, contact us. (not If you need a dog walker in Toronto, contact us) Page Title: Do You Need a Dog Walker? Within the page…If you need a dog walker, Toronto Dog Walkers is right in your neighbourhood!
  • 32. Have lots of pages – each containing few, unique and relevant keywords Home page
  • 33. Remember: what are visitors doing? Researching Shopping Problem Ready to Solving Buy
  • 34. Buying Cycle Need Recognition Information Search Evaluation of Alternatives Purchase Decision Purchase Evaluation
  • 35. Example: Buying Cycle on the Internet http://www.youtube.com/watch?v=LIqxm-Nes2I
  • 36. External Factors Political Environmental Social/Cultural Technological Economic Legal Source: http://www.flickr.com/photos/borghetti/
  • 37. Resources Microsoft Advertising Intelligence http://advertising.microsoft.com/small-business/adcenter-downloads/microsoft-advertising-intelligence Google Keyword Tool https://adwords.google.com/select/KeywordToolExternal Google Insights for Search http://www.google.com/insights/search/ Google Global Market Finder http://translate.google.com/globalmarketfinder/index.html?locale=en Google Trends http://www.google.com/trends/ Wordtracker - 7 day free trial. http://strategizer.wordtracker.com/ thesaurus.com Source: http://www.flickr.com/photos/22297595@N02/
  • 40. What to expect from a PPC service provider. You have to invest the time to educate them on your business. Source: http://www.awf-wallpapers.com
  • 41. What to expect from a PPC service provider. Account setup Keyword research and selection Landing page Tracking Code Implementation Ad writing Split testing Monitoring Administration Analytics reporting