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PPC
Basics
Start making profits from your Adwords campaigns
Trace Ronning




                                         www.wordtracker.com
Contents
Chapter 1: What is PPC?	                                                    5
    Who uses PPC?	                                                           8
    How can I make PPC work for me?	                                         8
    What about SEO?	                                                         9

Chapter 2: Get sales fast with PPC	                                        10
    Choosing keywords	                                                      11
    Where else you can find keywords	                                       12
    Building a campaign	                                                    13
    Networks and devices	                                                   13
    Bidding and your budget	                                                14

Chapter 3: Creating ad groups and writing text ads	                        15
    Writing your first ad	                                                  17
    Write a catchy headline	                                                17
    Use your keywords	                                                      17
    Make your benefits clear	                                               18
    Use a strong call to action	                                            18
    Landing page correlation	                                               18
    Ad rotation and scheduling	                                             18

Chapter 4: Upgrade your PPC with these advanced strategies	               22
    Sitelink extensions	                                                   23
    Location extensions	                                                   24
    Product extensions	                                                    26
    Call extensions	                                                       26
    Advanced targeting with Gmail	                                         27
    The more, the merrier	                                                 29

About Trace Ronning	                                                      30




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The Wordtracker Academy
Free articles, case studies, tips and tricks to help you grow your online business through effective
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What is PPC?


Chapter 1
Chapter 1 | What is PPC?



Imagine a world in which an advertiser only pays for advertising that actually works.

A world in which you don’t have to worry about placing a 250x250 ad in a newspaper and hope
that it brings some foot traffic into your retail shop and covers your expenses.

A world where people are, in a sense, searching for your advertisements as opposed to avoiding
them at all costs.

That’s essentially what pay per click (PPC) advertising is, folks. It got its start back in the year
2000, when Google introduced a self-serving ad platform, AdWords, as a solution for small
businesses to advertise effectively online.




The idea was fairly simple, allowing users to bid on specific keywords, and when a Google
searcher enters a query containing one of your keywords, your ad would appear.

The results would appear on the side of your normal ‘organic’ search results and the rank
would depend on the relevancy of your ad to the query, and how high your bid was. The



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Chapter 1 | What is PPC?



advertiser would only pay when someone actually clicked on their ad, so they would only pay
if the advertisement worked.

In the 12 years since its inception, AdWords has grown into Google’s biggest money maker, and
one of the most powerful ad platforms on the planet, spanning just about every country and
language you can imagine.

It’s grown from simply text ads, to image ads, video ads, mobile ads, ads with maps, and even
ads that initiate a phone call with the click of a button. And much more. For the purpose of this
chapter, though, I’m going to limit the content to the more basic features and how to determine
if using PPC advertising is right for you.

NB There are alternatives to Google AdWords, such as Facebook Paid Ads, LinkedIn Direct
Ads, StumbleUpon Paid Discovery to name just four. But for the purposes of this and the
following three articles in this series, I’ll be looking at AdWords itself, because it’s the biggest.

Before going forward, I’d like to explain the terms and acronyms I’ll be using quite frequently
from here on in, as to not cause any confusion down the line.

PPC = Pay per click (where the advertiser (you) only pays if a web user clicks on their ad to go
to their site).

SEM = Search engine marketing (building and marketing a site with the aim of bettering its
position in the search engine results pages).

CPC = Cost per click (the the total cost to the advertiser when an ad is clicked on).

CPA = Cost per acquisition/action (commonly referred to as cost per conversion or sale - the
cost to the advertiser per important action completed on your site, eg buying something or
signing up to receive newsletter mailings).

ROI = Return on investment (the money an advertiser earns from their ads in comparison to
the amount spent on their ads).

SEO = Search engine optimization (the process of improving the visibility of a web page in a
search engine’s organic (non-paid) search results.




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Chapter 1 | What is PPC?



Who uses PPC?
Before getting into search engine marketing, it’s natural to be curious about whether or not
your competitors are using AdWords, how it’s worked for businesses like yours and if anyone is
even bothering putting resources into PPC. The answer to “who uses PPC?” is - lots of people
are.

Nike is using PPC, the NFL use PPC, your favorite café uses PPC, the lady who taught you to
play “Chopsticks” on piano when you were in grade school even has an AdWords account.

In fact, if any of your friends run a local business, they may well use it. That’s the beauty of paid
search advertising. Anyone can use it, whether they’re an international brand, or the florist
down the street. Their size has no bearing on whether or not they can be successful, either. So
long as you’re willing to do it right, PPC can do wonders for your business.

If you’re thinking that this sounds like it can be quite a time-consuming task, you’re absolutely
right. Luckily, as the pay per click model has evolved, so have third party companies and
professionals in the industry. With the extensive list of tools offering services like keyword
research, account management, optimization and bid management, you can implement PPC
advertising into your marketing campaign without missing out on your beauty sleep.

We’ll discuss that further in the next chapter, though!



How can I make PPC work for me?
Like any marketing campaign, before getting started with a PPC campaign you should have
a clear goal in mind. Whether you’re marketing a blog and your only goal is getting as much
traffic as possible, driving traffic to a page where users can enter an email address to get more
information about an upcoming product, or if you’re advertising a webstore and need to justify
your ad budget by creating sales, PPC can help, but your campaign must be tailored correctly.

When setting up a campaign purely for the purpose of getting traffic, you’ll want to use Broad
match keywords. This means that your ad will appear for searches containing your keywords in
any order, eg, business travel will appear for searches on business travel news and travel guide
for business. And you probably won’t be as worried about conversion tracking: for a blog, you
can set up conversion tracking to record when someone subscribes to your content.




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Chapter 1 | What is PPC?



Since you’re more interested in getting people on to your site, you shouldn’t only concern
yourself with keywords that convert (those that succeed in bringing a person into your site who
later completes a valuable action on your website, such as buying something, or requesting
more information).

Conversely, when you need your advertising to turn into sales, your campaigns are going to be
more complex, and you’ll definitely want to utilize conversion tracking. Further, you’re going to
want to make sure you’re not wasting money on clicks that aren’t turning into sales, so there’s
a lot to pay attention to. But like I mentioned, that’s what automation software is for.



What about SEO?
Search engine optimization (SEO) refers to the organic listings of your search. Getting your
website to rank high in those results can take quite a bit of time, which is why using PPC is so
important for small businesses, whether they’ve been around for years or not. As you work
on improving your SEO rank, PPC can help make sure that you’re still getting visitors in the
meantime.

In fact, websites that rank on the first page of Google organically, AND have an ad on the first
page tend to generate more clicks than those only using one or the other.

So there we have it, those are the basics. In the next chapter we’ll talk about the best ways to
set up campaigns, structure your ad groups, choose your keywords and write your text ads.




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Get sales fast with PPC


Chapter 2
Chapter 2 | Get sales fast with PPC



I know PPC isn’t necessarily limited to Google and their AdWords platform, but since it’s far and
away the most successful and widely used PPC ad platform, I’m going to use it in all examples
going forward.

Before you actually create your campaign within AdWords, you should take some time to do
keyword research and decide upon a budget that you’re willing to work with (and commit to)
as well as making sure your website is ready. If your website is hard to navigate or visually
unappealing, that’s something you’ll really want to fix before starting a campaign with the
intent of sending it boatloads of traffic.



Choosing keywords
The cornerstones of all AdWords campaigns are their keyword lists. The more finely-tuned
your keyword list, the stronger your account will be. Your keywords are the words and phrases
that customers search in Google that will trigger your ads. So where can you start building that
keyword list? The first stop should be your company website.

Chances are you use terms that describe and relate to your product commonly throughout
your website, so you should be able to pull a centralized core group of keywords here (that
you will have come up with using Wordtracker’s Keywords tool, of course!). For example,
some terms I was able to pull from an initial glance at the WordWatch home page are AdWords
management, PPC management and keyword optimization.

One thing you can do is organize your keywords by grouping them into themes. Those themes
can be different services your company offers or maybe even different product lines like skiing
boots, skiing goggles and skis.

Then, by going through your website, pull different keywords and put them into a few different
lists, based on what theme they fit under. Here’s an example of what some of my themes and
lists would look like if I ran a sporting goods store.

  Baseball                        Basketball                      Tennis
  baseball                        basketball                      tennis balls
  baseball glove                  basketball shoes                tennis shoes
  baseball hat                    basketball shorts               tennis rackets
  catcher’s glove                 basketball jersey               tennis racquets
  baseball pants                                                  tennis shorts
  baseball bat

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Chapter 2 | Get sales fast with PPC



You may also want to create a list of branded keywords as well. These would be terms that you
own. For instance I could choose to build a list of keywords like WordWatch PPC, WordWatch
AdWords Management, www.wordwatch.com, etc.

Make sure you include variations of your keywords and synonyms on your list. A prime example
of this would be someone offering SEM or SEO services. Those are common abbreviations
of the term search engine optimization and search engine marketing, but people searching
might spell it out.

And since PPC (or pay-per-click, or pay per click) falls under the category of search engine
marketing, these are all terms you would want to include in your list. Below, you’ll see what I
mean.

 Pay Per Click
 Pay per click management
 PPC management
 pay-per-click management
 SEM management
 search engine marketing management
 paid search management



Where else you can find keywords
After brainstorming for keyword ideas, there are other tools you can use to help fill out your
lists. Using a premium keyword discovery tool like the one Wordtracker offers will lead you to
terms that your competitors are using to drive traffic. In addition, you can find keywords that
none of your competitors are using to make yourself stand out. Using a keyword tool can help
you find long tail keywords with high conversion rates and low costs, just be aware that long tail
keywords don’t typically generate as much traffic as broader terms, although searches added
together for these words will outnumber searches for ‘head’ keywords.

Google’s keyword tool is also a good, basic way to find new keywords. Though not as robust as
other tools, it does a good job finding common terms you might not be using already.

Something to note here is that it’s very easy to add thousands of keywords very quickly when
you start doing keyword research, but it’s smart to start with high quality keywords in the
beginning, and then add more, especially when you’re working with a small budget. If you


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Chapter 2 | Get sales fast with PPC



spread your budget too thin on too many keywords in the beginning, you won’t be able to get
enough data and figure out which terms are working best. Focus on specific keywords that
describe your service, but don’t be too specific or you won’t generate any traffic at all.



Building a campaign
Now that you’ve picked out your keywords, you can begin to build a campaign. If you’ve built
your keyword lists around themes, that makes this part easier. When building a campaign, I like
to pick one product group or service, then go from there, but here are some other ideas you
should consider when starting a campaign:

      •	 Geographic location (do you serve one region, or can you sell anywhere?)

      •	 Brand names

      •	 Seasonality of the product or service

First, you’ll be asked to choose locations and languages you’d like your ads to show in, so make
sure you choose the appropriate language for whichever countries you decide to advertise in. It
would be a shame to waste your budget showing German ads in Mexico, after all.



Networks and devices
AdWords consists of two main networks, the search network, and the display network.

The display network consists of Google.com as well as its partner search pages. This is where
you’ll probably be doing all of your advertising, especially as a new advertiser. The search
network allows you to get your ad on any page hosting AdSense, but it’s much more complicated
to target properly, so you may want to refrain from advertising on it to start.

From personal experience, I found that when advertising a product/service for purchase, the
search network has worked better for me. When advertising content, like a blog, the display
network can do wonders, however.

As far as devices go, selecting ‘All’ will have your ads shown on desktops, laptops, mobile
devices and tablets. Depending on the nature of your service, you may want to limit your ads to
one of those options, though.




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Chapter 2 | Get sales fast with PPC



Bidding and your budget
One of the most important parts of AdWords is your keyword bidding. This determines not
only how much your clicks are going to cost, but where you’ll be ranked on the search engine
results page for the keyword that triggered your ad. It’s also the most time-consuming part
of AdWords, which is unfortunately because most advertisers like to set a bid when they start,
then never change it.

This is bad because the prices of clicks on the AdWords network are constantly changing,
depending on what your competition is doing. External factors like new advertisers, competitors
adding more keywords and competitors raising their bids all have a huge impact on your
bidding. Neglecting your keyword bids is sort of like buying a car but never changing your oil.
Sure it works at first, but eventually you’re going to need to take it in for a check-up to keep it
running well.

Like every other part of AdWords, there are bidding tools to help keep you on top of your
bidding without spending hours upon hours adjusting your bids based on the previous days’
performance. Google also offers automated bidding, but remember, it’s not necessarily in
their best interest to help you pay less for advertising, so you should check out third party
applications for help.

When you’re setting up an account, to start with I’d recommend choosing ‘Focus on clicks’ and
‘I’ll manually set my bids for clicks’ in the ‘Bidding and budget’ section.




This will give you some experience learning how to bid. And you’ll quickly see how useful an
automated bidding engine can be.


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Creating ad groups and
writing text ads

Chapter 3
Chapter 3 | Creating ad groups and writing text ads



Now we’re at the part where AdWords gets fun! Now we get to take all the organizational work
we’ve done, and turn it into fun, engaging ad copy. In the last section, I talked about breaking
up your campaigns into a product group or service. I’ll use the sports shop as an example again
here to talk about how to set up your ad groups.

Here’s the list of products that would fall underneath ‘tennis’ again:

          Tennis

          Tennis ball
          Tennis rackets
          Tennis shoes
          Tennis shorts
          Tennis racquets

For each of those products, I would create an ad group. The reason being that the more
centralized and targeted your ad groups are, the more likely your ads are to be ranked higher,
while paying a lower CPC (cost per click). Consider this, if you performed a Google search for
“buy tennis balls” and you came across these two ads, which one would you click?

          Ad A		                                                     Ad B
          Buy Tennis Balls Online		                                  Tennis Gear Online
          Top Brands Penn, Wilson & More	              OR	           We Carry All Tennis Brands
          Get Free Fast Shipping, Order Today		                      Order Today For Free
          		                                                         Shipping
          tennisdepot.com/tennis-balls		                             tennisdepot.com

Ad A is extremely clear about what you’ll be getting if you visit the website. You can safely
assume that by clicking the link, you’ll be taken to a page that carries tennis balls, and it even
mentions some of the brands that are carried. That’s an easy click for me.

Ad B makes no mention of tennis balls, it simply states that they carry all tennis gear brands. As
a searcher, I have no way of knowing what kind of gear they carry. Maybe they only have apparel.
The point being, I’m clicking on ad A every time if I’m looking for balls.

If you come across an ad like ad B, what is likely to have happened is that the advertiser just
made one ad group for all their products and threw all their keywords into one group. This is a
poor approach as you’ll end up wasting your budget on invalid clicks by being so vague.

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Chapter 3 | Creating ad groups and writing text ads



If you’re the owner of Ad B and you don’t carry tennis balls, but people still click on your
ad, you’re paying for an unsatisfied customer. Now, not only have you spent money to bring
someone into your store who won’t make a purchase, but chances are they’ll look elsewhere
when searching for anything related to your products because of the experience they had with
you.



Writing your first ad
Okay, now that you’ve picked an ad group to work on, let’s work on your first ad. You’re working
with a fairly limited space when working in AdWords. Your ad headline can be 25 characters,
followed by two lines of 35 character text and a display URL up to 35 characters. To help you
make the most of your characters, I’ve put together some helpful tips.



Write a catchy headline
Your ad is going to be competing with several other ads, as well as the organic results for the
click, so make sure yours sticks out among the rest. One way of doing this is to use a benefit
of your product in the headline. For example, if you were selling a weight loss supplement,
your headline might read “Lose 20 lbs in 5 weeks!” Don’t just draft something completely
inappropriate for your brand, please exercise your creativity within reason.



Use your keywords
You may have noticed that when you come across ads, some of the words are bolded. This
is because they correspond with a keyword in your search query. In addition to standing out
among the rest of the results, this helps the searcher see that your ad is relevant to their query.
(Where have these keywords come from - the Wordtracker Keywords tool, perhaps?)

It’s especially helpful if you can include a keyword in the headline. It’s also very helpful to
include the keyword in your display URL like I did in the tennis ball example. Your display
URL does not have to be the exact URL on your website, which is important to note. For
instance, tennisdepot.com/tennis-balls could lead to http://www.tennisdepot.com/category/
accessories/balls. As long as the root (tennisdepot.com) is the same, you can play with the rest
of your characters as you’d like.




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Chapter 3 | Creating ad groups and writing text ads



Make your benefits clear
This is fairly simple if you’re offering a product, the shopper mostly wants to know you have
what they’re looking for. With a service, it’s more important to make sure the searcher knows
how they’ll benefit. If you’re selling CRM software, some benefits might include better
organization, time saving, and more sales.



Use a strong call to action
Once you’ve grabbed the attention of your potential customer and explained the value of your
product, you need to close the deal. Phrases like “Order Today,” “Start Now,” “Buy Now” all
create a sense of urgency. You can also experiment with a closing benefit, “order today for free
shipping” is a good one if you offer free shipping, even if you’ll continue offering free shipping
tomorrow and the following days. As with the headline, make sure it’s appropriate for what
you’re advertising.



Landing page correlation
The landing page (destination page of your ad) should be relevant to the advertisement. This
is something that Google checks and will penalize you with a lower ad rank if you’re sending
traffic to a page unrelated to your ad, so please make sure you’re sending your visitors to a page
that they actually want to go to.

I recommend running 3-4 ads in each ad group at a time, because this allows you to tailor your
ads to the different values of your product. One ad might focus on the price, while another
might focus more on the benefits of using your product. Over time you can determine which
ad is working best and choose it to appear more often. AdWords is all about testing, so you may
find yourself writing new ads on a regular basis to keep improving.



Ad rotation and scheduling
There’s a good chance you don’t want your ads shown at all times, unless you’ve got an online
store, open 24/7, so how do you make sure your ads are being displayed at the right time?
Under campaign settings, you’ll see ‘Advanced settings’. Ad scheduling is in there. This is only
available if you’ve selected the ‘All features’ option in ‘Campaign type’ as shown in the picture
on the following page:



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Chapter 3 | Creating ad groups and writing text ads




And Advanced Settings are only available on the campaign level, so if you have a specific ad
group that you want to run on a special schedule, you’ll need to actually make it a separate
campaign.




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Chapter 3 | Creating ad groups and writing text ads



The numbers in this image refer to each of the functions described below it:




1) In Ad scheduling, you can choose the hours you want your campaign to run in, so if you
close at 5pm, it’s easy to make sure that no ads are shown again until the next day.

Right underneath scheduling, you’ll find 2) Ad delivery. This applies when you have more
than one ad running at a time within an ad group. You can choose for the ads to rotate evenly
throughout the day, for the ad with the highest CTR to appear more frequently, or for the ad
with the best conversion rate to show more frequently. It’s common for advertisers to choose
to rotate evenly at first, then choose one of the other two options once they have enough data
from testing.

Lastly, I’ll touch on your 3) Ad delivery method. This option is actually underneath the
‘Bidding and budget’ section of your campaign settings. You can choose between ‘Standard’
delivery or ‘Accelerated’ delivery. Standard delivery ensures that your ads will be shown evenly
throughout the day, while accelerated delivery will make sure that your ads are triggered as
often as possible until your daily budget is exhausted. If you’re interested in visibility, standard
delivery will probably be your best bet, because with accelerated delivery, its entirely possible
that your ads will only be seen for a couple of hours in the morning.

Of course, if all you care about are sales, then you may not mind that, as long as those clicks
are converting.




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Chapter 3 | Creating ad groups and writing text ads



Next steps

That’s it for the basic structure and set-up of your first AdWords campaign, but AdWords is
much more complex than this. In the next chapter, I’ll dig into some more advance strategies
you can use, even as a PPC beginner.




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Upgrade your PPC with
these advanced strategies

Chapter 4
Chapter 4 | Upgrade your PPC with these advanced strategies



You’ve got the basics of pay per click advertising down now, but there’s so much more to
experiment with in the process of maximizing your ROI.

First I’d like to briefly go over AdWords extensions: free tools you can use that have been
proven to increase clickthrough rate (CTR) up to 30% when used properly. There are several
and Google is working on new ones all the time, but the following are those you can probably
use right away.



Sitelink extensions




In short, sitelink extensions allow you to have up to ten extra landing page links within a single
ad. Chances are you’ve seen sitelinks while doing an organic search before, but they’re also
available for paid searches. By having eleven links, it makes it easier to get your visitors to the
page they want faster, making them more likely to click your ad and make a purchase from your
website.

These can be very helpful when used in conjunction with Broad match keywords like shoes. If
that search triggered your ad, you could use the sitelink extension to include landing pages
to ‘Men’s Shoes’, ‘Women’s Shoes’, ‘Children’s Shoes’, and ‘Sandals’. That way, although the
searcher wasn’t very specific in their query, they can still find exactly what they’re looking for
from your ad.

To turn on sitelinks, you need to go into an ad group and choose the ad extensions tab. You’ll
see a dropdown menu that says ‘View:’ where you choose the kind of extension you’d like.
From there you can fill in your sitelink urls and headlines. Or if you’re setting up a new Group,
click in the Sitelinks box and film theme in there.




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Chapter 4 | Upgrade your PPC with these advanced strategies




Location extensions




The location extension gives you a couple of extra lines underneath your text ad to give an
address and phone number for your store location. You even get a link that will automatically
give the searcher directions to your store (a link that you’re not charged for when clicked).

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Chapter 4 | Upgrade your PPC with these advanced strategies



And on a search that results in a Google Map being displayed you’ll get a special blue pin,
differentiating you from the organic location results on the generated map.

To use location extensions, it’s helpful to create a Google Places page for your business with
basic information about your company or store. Having an existing Places page allows Google
to automatically populate the address when you turn on the extension in AdWords, saving you
time. In fact, having a Places page makes it easier to drive traffic to your store in general, so it’s
helpful to have one, regardless.

Something you should note is that with an address and phone number, there comes a chance
that your clicks will decrease, because searchers can just call or visit your store in person, given
that they know how to find you. I doubt the CTR difference will be anything to be concerned
about, if one even exists. It may even lower your cost per acquisition CPA because the phone
call to your store won’t cost you anything!

Set-up starts just like it would with a sitelink ad, by choosing your ad group and the extension
type, or creating a new group and clicking the ‘Location’ box. Like I mentioned, if you have a
Google Places page already you can easily mark your location on a map, otherwise, you must
manually enter all of your information.




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Chapter 4 | Upgrade your PPC with these advanced strategies



Product extensions




Want photos of your products to appear when someone is searching for a product you sell? Of
course! Product extensions are a perfect extension for you. You’ve surely noticed the box in
the upper right corner of your search results displaying photos, prices and links of what Google
thinks you’re looking for, and that’s what happens when you enable product extensions. To
get product extensions up, you’ve got to link your AdWords account with a Google merchant
account and enter your product feed into the system (see Manage your Google Merchant
Center product feeds

Then, when a search occurs, Google will match that feed up and display relevant products to
the user.

To set up this extension, have your Google merchant information handy when visiting the ad
extensions tab, as you’ll be directed to a page to link the accounts from the AdWords interface.




Call extensions
Call extensions are a little complicated, but are especially useful when setting up a mobile
campaign, though you can implement them on desktop campaigns as well. With a call
extension, you get an extra line of text underneath your normal ad that displays your business


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Chapter 4 | Upgrade your PPC with these advanced strategies



phone number. On smartphones, this line of text is clickable and results in a call to your number
instead of a click to the website.

You may also choose to set up a Google forwarding number, which will reroute to your business
number. This option gives you more in-depth reporting and tracking, including the following:

      •	 The call type (manually entered or clicked)

      •	 Date, start time and end time of each call

      •	 Call duration

      •	 Call status

      •	 Caller area code

      •	 Campaign and ad group the call came from

If you set this up for a desktop campaign, you are required to have a Google forwarding number
set up, because otherwise Google would have no way to track (and charge you for) the calls
you receive. On a desktop campaign, your cost per call starts at $1, even if your standard CPC
(cost per click) is lower. If your standard CPC is higher than $1, the cost for a call will match
it. Below is the set-up screen for call extensions. You reach it the same way as you would the
other extensions, except click ‘call extensions’ this time.

These aren’t the only extensions available, but these are probably the easiest to make use of in
the early stages of your PPC campaigns. I’ve written a more in-depth piece on ad extensions



Advanced targeting with Gmail




If you’re a Gmail user, you may have noticed those ads above the top of your Inbox. You also
may have noticed that when you’re reading a message, ads sometimes appear to the right of
the message box, similar to the ads on a search engine results page (SERP). You too, can have
your ads in these spots with a little sneaky work on the Google Display Network.


Wordtracker.com                                                       PPC and Google AdWords | 27
Chapter 4 | Upgrade your PPC with these advanced strategies



One of the most effective ways to use this tactic is to use keywords that your potential users see
in emails from your competitor or a related service. For instance, as an AdWords user myself, I
know the subject line and body message keywords that I get, and that any AdWords advertiser
gets when an ad is disapproved or if something is wrong. I can take those headlines and turn
“Your ads aren’t showing, can we help?” or “Your ad was disapproved” into keywords, then when
someone gets that email, they’ll see my ad saying “Need help with AdWords? Call today!”

I already know the potential customer is having trouble with AdWords, because their ads aren’t
showing, and they might see my ad as their knight in shining armor.

You can also use other brands as keywords in your ads if you’re a competitor and write ads like,
“Is Brand X too expensive? Save 50% with us!” You may just steal away some customers that
way, or at least get them interested in comparing the two services. There are tons of possibilities
with Gmail targeting, as long as you’re willing to get creative.

Here’s how to set it up. It’s actually not very difficult:

First you need to start a brand new campaign with the following setting: only show on the
Display Network. Set up the campaign just like any other, choosing keywords and writing ads
that are relevant to your ad groups. If you need some inspiration, look no further than your own
Gmail account to see how other advertisers are targeting you.

After you’ve selected your campaign, click on the green ‘Change display targeting’ - this will
bring up a ‘Managed placements’ hidden menu. Click and you’ll see this:




Wordtracker.com                                                         PPC and Google AdWords | 28
Chapter 4 | Upgrade your PPC with these advanced strategies



Next, select the following URLs as your managed placements:

      •	 mail.google.com

      •	 mail.google.com: Inbox, Top center

Done!



The more, the merrier
There’s an old saying PPC professionals use, it’s “Test, test and test some more”. Once you’re
done testing, test again. The point being, you’re never done improving your campaigns.

Writing new ad copy, trying new extensions, taking advantage of more managed placements,
and ongoing keyword research are all ways you can continue bettering your account. You’ll
never be penalized for using multiple ad extensions, so there’s no reason not to try them all.

By now, you should be well on your way to mastering AdWords. I hope you found this e-book
helpful, and if you ever need more advice or useful tools, please give us a visit at WordWatch
and Wordtracker – we’re more than happy to help.




Wordtracker.com                                                     PPC and Google AdWords | 29
About Trace Ronning



                      About Trace Ronning

                      Trace Ronning is a writer and freelance PPC
                      consultant. He reguarly writes about best
                      practise PPC and other online marketing
                      strategies.




Wordtracker.com                                            PPC and Google AdWords | 30
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Wordtracker.com                                                                          PPC and Google AdWords | 31

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PPC Basics

  • 1. PPC Basics Start making profits from your Adwords campaigns Trace Ronning www.wordtracker.com
  • 2. Contents Chapter 1: What is PPC? 5 Who uses PPC? 8 How can I make PPC work for me? 8 What about SEO? 9 Chapter 2: Get sales fast with PPC 10 Choosing keywords 11 Where else you can find keywords 12 Building a campaign 13 Networks and devices 13 Bidding and your budget 14 Chapter 3: Creating ad groups and writing text ads 15 Writing your first ad 17 Write a catchy headline 17 Use your keywords 17 Make your benefits clear 18 Use a strong call to action 18 Landing page correlation 18 Ad rotation and scheduling 18 Chapter 4: Upgrade your PPC with these advanced strategies 22 Sitelink extensions 23 Location extensions 24 Product extensions 26 Call extensions 26 Advanced targeting with Gmail 27 The more, the merrier 29 About Trace Ronning 30 Wordtracker.com Link Building | 2
  • 3. Also published by Wordtracker: Videotastic! SEO for Profit Quick & Easy A must-have guide to planning, Everything you ever wanted Keyword Optimization producing and marketing and needed to know about At Last, Keyword effective web video. search engine optimization, Optimization Made Easy Click here to learn more all in one guide. Click here to learn more Click here to learn more 101 Web Content Ideas, Article Marketing Ecommerce Copywriting Tips and Resources A practical, effective Write sizzling website copy To help you engage your way to create inbound that turns more visitors readers, please the Panda, links for your site. into buyers. and get more widely shared. Click here to learn more Click here to learn more Click here to learn more Wordtracker.com Link Building | 3
  • 4. The Wordtracker Academy Free articles, case studies, tips and tricks to help you grow your online business through effective keyword research, pay per click advertising and search engine optimization (SEO). We’ve commissioned some of the world’s best online marketing and SEO professionals to be your guides. Follow Wordtracker on Twitter, Google+, YouTube, LinkedIn and Facebook. Need help with your online marketing? We’re here to help, so if you’ve any questions about this book or your search marketing strategy, we’re happy to answer your questions. Just email support@wordtracker.com Wordtracker.com Link Building | 4
  • 6. Chapter 1 | What is PPC? Imagine a world in which an advertiser only pays for advertising that actually works. A world in which you don’t have to worry about placing a 250x250 ad in a newspaper and hope that it brings some foot traffic into your retail shop and covers your expenses. A world where people are, in a sense, searching for your advertisements as opposed to avoiding them at all costs. That’s essentially what pay per click (PPC) advertising is, folks. It got its start back in the year 2000, when Google introduced a self-serving ad platform, AdWords, as a solution for small businesses to advertise effectively online. The idea was fairly simple, allowing users to bid on specific keywords, and when a Google searcher enters a query containing one of your keywords, your ad would appear. The results would appear on the side of your normal ‘organic’ search results and the rank would depend on the relevancy of your ad to the query, and how high your bid was. The Wordtracker.com PPC and Google AdWords | 6
  • 7. Chapter 1 | What is PPC? advertiser would only pay when someone actually clicked on their ad, so they would only pay if the advertisement worked. In the 12 years since its inception, AdWords has grown into Google’s biggest money maker, and one of the most powerful ad platforms on the planet, spanning just about every country and language you can imagine. It’s grown from simply text ads, to image ads, video ads, mobile ads, ads with maps, and even ads that initiate a phone call with the click of a button. And much more. For the purpose of this chapter, though, I’m going to limit the content to the more basic features and how to determine if using PPC advertising is right for you. NB There are alternatives to Google AdWords, such as Facebook Paid Ads, LinkedIn Direct Ads, StumbleUpon Paid Discovery to name just four. But for the purposes of this and the following three articles in this series, I’ll be looking at AdWords itself, because it’s the biggest. Before going forward, I’d like to explain the terms and acronyms I’ll be using quite frequently from here on in, as to not cause any confusion down the line. PPC = Pay per click (where the advertiser (you) only pays if a web user clicks on their ad to go to their site). SEM = Search engine marketing (building and marketing a site with the aim of bettering its position in the search engine results pages). CPC = Cost per click (the the total cost to the advertiser when an ad is clicked on). CPA = Cost per acquisition/action (commonly referred to as cost per conversion or sale - the cost to the advertiser per important action completed on your site, eg buying something or signing up to receive newsletter mailings). ROI = Return on investment (the money an advertiser earns from their ads in comparison to the amount spent on their ads). SEO = Search engine optimization (the process of improving the visibility of a web page in a search engine’s organic (non-paid) search results. Wordtracker.com PPC and Google AdWords | 7
  • 8. Chapter 1 | What is PPC? Who uses PPC? Before getting into search engine marketing, it’s natural to be curious about whether or not your competitors are using AdWords, how it’s worked for businesses like yours and if anyone is even bothering putting resources into PPC. The answer to “who uses PPC?” is - lots of people are. Nike is using PPC, the NFL use PPC, your favorite café uses PPC, the lady who taught you to play “Chopsticks” on piano when you were in grade school even has an AdWords account. In fact, if any of your friends run a local business, they may well use it. That’s the beauty of paid search advertising. Anyone can use it, whether they’re an international brand, or the florist down the street. Their size has no bearing on whether or not they can be successful, either. So long as you’re willing to do it right, PPC can do wonders for your business. If you’re thinking that this sounds like it can be quite a time-consuming task, you’re absolutely right. Luckily, as the pay per click model has evolved, so have third party companies and professionals in the industry. With the extensive list of tools offering services like keyword research, account management, optimization and bid management, you can implement PPC advertising into your marketing campaign without missing out on your beauty sleep. We’ll discuss that further in the next chapter, though! How can I make PPC work for me? Like any marketing campaign, before getting started with a PPC campaign you should have a clear goal in mind. Whether you’re marketing a blog and your only goal is getting as much traffic as possible, driving traffic to a page where users can enter an email address to get more information about an upcoming product, or if you’re advertising a webstore and need to justify your ad budget by creating sales, PPC can help, but your campaign must be tailored correctly. When setting up a campaign purely for the purpose of getting traffic, you’ll want to use Broad match keywords. This means that your ad will appear for searches containing your keywords in any order, eg, business travel will appear for searches on business travel news and travel guide for business. And you probably won’t be as worried about conversion tracking: for a blog, you can set up conversion tracking to record when someone subscribes to your content. Wordtracker.com PPC and Google AdWords | 8
  • 9. Chapter 1 | What is PPC? Since you’re more interested in getting people on to your site, you shouldn’t only concern yourself with keywords that convert (those that succeed in bringing a person into your site who later completes a valuable action on your website, such as buying something, or requesting more information). Conversely, when you need your advertising to turn into sales, your campaigns are going to be more complex, and you’ll definitely want to utilize conversion tracking. Further, you’re going to want to make sure you’re not wasting money on clicks that aren’t turning into sales, so there’s a lot to pay attention to. But like I mentioned, that’s what automation software is for. What about SEO? Search engine optimization (SEO) refers to the organic listings of your search. Getting your website to rank high in those results can take quite a bit of time, which is why using PPC is so important for small businesses, whether they’ve been around for years or not. As you work on improving your SEO rank, PPC can help make sure that you’re still getting visitors in the meantime. In fact, websites that rank on the first page of Google organically, AND have an ad on the first page tend to generate more clicks than those only using one or the other. So there we have it, those are the basics. In the next chapter we’ll talk about the best ways to set up campaigns, structure your ad groups, choose your keywords and write your text ads. Wordtracker.com PPC and Google AdWords | 9
  • 10. Get sales fast with PPC Chapter 2
  • 11. Chapter 2 | Get sales fast with PPC I know PPC isn’t necessarily limited to Google and their AdWords platform, but since it’s far and away the most successful and widely used PPC ad platform, I’m going to use it in all examples going forward. Before you actually create your campaign within AdWords, you should take some time to do keyword research and decide upon a budget that you’re willing to work with (and commit to) as well as making sure your website is ready. If your website is hard to navigate or visually unappealing, that’s something you’ll really want to fix before starting a campaign with the intent of sending it boatloads of traffic. Choosing keywords The cornerstones of all AdWords campaigns are their keyword lists. The more finely-tuned your keyword list, the stronger your account will be. Your keywords are the words and phrases that customers search in Google that will trigger your ads. So where can you start building that keyword list? The first stop should be your company website. Chances are you use terms that describe and relate to your product commonly throughout your website, so you should be able to pull a centralized core group of keywords here (that you will have come up with using Wordtracker’s Keywords tool, of course!). For example, some terms I was able to pull from an initial glance at the WordWatch home page are AdWords management, PPC management and keyword optimization. One thing you can do is organize your keywords by grouping them into themes. Those themes can be different services your company offers or maybe even different product lines like skiing boots, skiing goggles and skis. Then, by going through your website, pull different keywords and put them into a few different lists, based on what theme they fit under. Here’s an example of what some of my themes and lists would look like if I ran a sporting goods store. Baseball Basketball Tennis baseball basketball tennis balls baseball glove basketball shoes tennis shoes baseball hat basketball shorts tennis rackets catcher’s glove basketball jersey tennis racquets baseball pants tennis shorts baseball bat Wordtracker.com PPC and Google AdWords | 11
  • 12. Chapter 2 | Get sales fast with PPC You may also want to create a list of branded keywords as well. These would be terms that you own. For instance I could choose to build a list of keywords like WordWatch PPC, WordWatch AdWords Management, www.wordwatch.com, etc. Make sure you include variations of your keywords and synonyms on your list. A prime example of this would be someone offering SEM or SEO services. Those are common abbreviations of the term search engine optimization and search engine marketing, but people searching might spell it out. And since PPC (or pay-per-click, or pay per click) falls under the category of search engine marketing, these are all terms you would want to include in your list. Below, you’ll see what I mean. Pay Per Click Pay per click management PPC management pay-per-click management SEM management search engine marketing management paid search management Where else you can find keywords After brainstorming for keyword ideas, there are other tools you can use to help fill out your lists. Using a premium keyword discovery tool like the one Wordtracker offers will lead you to terms that your competitors are using to drive traffic. In addition, you can find keywords that none of your competitors are using to make yourself stand out. Using a keyword tool can help you find long tail keywords with high conversion rates and low costs, just be aware that long tail keywords don’t typically generate as much traffic as broader terms, although searches added together for these words will outnumber searches for ‘head’ keywords. Google’s keyword tool is also a good, basic way to find new keywords. Though not as robust as other tools, it does a good job finding common terms you might not be using already. Something to note here is that it’s very easy to add thousands of keywords very quickly when you start doing keyword research, but it’s smart to start with high quality keywords in the beginning, and then add more, especially when you’re working with a small budget. If you Wordtracker.com PPC and Google AdWords | 12
  • 13. Chapter 2 | Get sales fast with PPC spread your budget too thin on too many keywords in the beginning, you won’t be able to get enough data and figure out which terms are working best. Focus on specific keywords that describe your service, but don’t be too specific or you won’t generate any traffic at all. Building a campaign Now that you’ve picked out your keywords, you can begin to build a campaign. If you’ve built your keyword lists around themes, that makes this part easier. When building a campaign, I like to pick one product group or service, then go from there, but here are some other ideas you should consider when starting a campaign: • Geographic location (do you serve one region, or can you sell anywhere?) • Brand names • Seasonality of the product or service First, you’ll be asked to choose locations and languages you’d like your ads to show in, so make sure you choose the appropriate language for whichever countries you decide to advertise in. It would be a shame to waste your budget showing German ads in Mexico, after all. Networks and devices AdWords consists of two main networks, the search network, and the display network. The display network consists of Google.com as well as its partner search pages. This is where you’ll probably be doing all of your advertising, especially as a new advertiser. The search network allows you to get your ad on any page hosting AdSense, but it’s much more complicated to target properly, so you may want to refrain from advertising on it to start. From personal experience, I found that when advertising a product/service for purchase, the search network has worked better for me. When advertising content, like a blog, the display network can do wonders, however. As far as devices go, selecting ‘All’ will have your ads shown on desktops, laptops, mobile devices and tablets. Depending on the nature of your service, you may want to limit your ads to one of those options, though. Wordtracker.com PPC and Google AdWords | 13
  • 14. Chapter 2 | Get sales fast with PPC Bidding and your budget One of the most important parts of AdWords is your keyword bidding. This determines not only how much your clicks are going to cost, but where you’ll be ranked on the search engine results page for the keyword that triggered your ad. It’s also the most time-consuming part of AdWords, which is unfortunately because most advertisers like to set a bid when they start, then never change it. This is bad because the prices of clicks on the AdWords network are constantly changing, depending on what your competition is doing. External factors like new advertisers, competitors adding more keywords and competitors raising their bids all have a huge impact on your bidding. Neglecting your keyword bids is sort of like buying a car but never changing your oil. Sure it works at first, but eventually you’re going to need to take it in for a check-up to keep it running well. Like every other part of AdWords, there are bidding tools to help keep you on top of your bidding without spending hours upon hours adjusting your bids based on the previous days’ performance. Google also offers automated bidding, but remember, it’s not necessarily in their best interest to help you pay less for advertising, so you should check out third party applications for help. When you’re setting up an account, to start with I’d recommend choosing ‘Focus on clicks’ and ‘I’ll manually set my bids for clicks’ in the ‘Bidding and budget’ section. This will give you some experience learning how to bid. And you’ll quickly see how useful an automated bidding engine can be. Wordtracker.com PPC and Google AdWords | 14
  • 15. Creating ad groups and writing text ads Chapter 3
  • 16. Chapter 3 | Creating ad groups and writing text ads Now we’re at the part where AdWords gets fun! Now we get to take all the organizational work we’ve done, and turn it into fun, engaging ad copy. In the last section, I talked about breaking up your campaigns into a product group or service. I’ll use the sports shop as an example again here to talk about how to set up your ad groups. Here’s the list of products that would fall underneath ‘tennis’ again: Tennis Tennis ball Tennis rackets Tennis shoes Tennis shorts Tennis racquets For each of those products, I would create an ad group. The reason being that the more centralized and targeted your ad groups are, the more likely your ads are to be ranked higher, while paying a lower CPC (cost per click). Consider this, if you performed a Google search for “buy tennis balls” and you came across these two ads, which one would you click? Ad A Ad B Buy Tennis Balls Online Tennis Gear Online Top Brands Penn, Wilson & More OR We Carry All Tennis Brands Get Free Fast Shipping, Order Today Order Today For Free Shipping tennisdepot.com/tennis-balls tennisdepot.com Ad A is extremely clear about what you’ll be getting if you visit the website. You can safely assume that by clicking the link, you’ll be taken to a page that carries tennis balls, and it even mentions some of the brands that are carried. That’s an easy click for me. Ad B makes no mention of tennis balls, it simply states that they carry all tennis gear brands. As a searcher, I have no way of knowing what kind of gear they carry. Maybe they only have apparel. The point being, I’m clicking on ad A every time if I’m looking for balls. If you come across an ad like ad B, what is likely to have happened is that the advertiser just made one ad group for all their products and threw all their keywords into one group. This is a poor approach as you’ll end up wasting your budget on invalid clicks by being so vague. Wordtracker.com PPC and Google AdWords | 16
  • 17. Chapter 3 | Creating ad groups and writing text ads If you’re the owner of Ad B and you don’t carry tennis balls, but people still click on your ad, you’re paying for an unsatisfied customer. Now, not only have you spent money to bring someone into your store who won’t make a purchase, but chances are they’ll look elsewhere when searching for anything related to your products because of the experience they had with you. Writing your first ad Okay, now that you’ve picked an ad group to work on, let’s work on your first ad. You’re working with a fairly limited space when working in AdWords. Your ad headline can be 25 characters, followed by two lines of 35 character text and a display URL up to 35 characters. To help you make the most of your characters, I’ve put together some helpful tips. Write a catchy headline Your ad is going to be competing with several other ads, as well as the organic results for the click, so make sure yours sticks out among the rest. One way of doing this is to use a benefit of your product in the headline. For example, if you were selling a weight loss supplement, your headline might read “Lose 20 lbs in 5 weeks!” Don’t just draft something completely inappropriate for your brand, please exercise your creativity within reason. Use your keywords You may have noticed that when you come across ads, some of the words are bolded. This is because they correspond with a keyword in your search query. In addition to standing out among the rest of the results, this helps the searcher see that your ad is relevant to their query. (Where have these keywords come from - the Wordtracker Keywords tool, perhaps?) It’s especially helpful if you can include a keyword in the headline. It’s also very helpful to include the keyword in your display URL like I did in the tennis ball example. Your display URL does not have to be the exact URL on your website, which is important to note. For instance, tennisdepot.com/tennis-balls could lead to http://www.tennisdepot.com/category/ accessories/balls. As long as the root (tennisdepot.com) is the same, you can play with the rest of your characters as you’d like. Wordtracker.com PPC and Google AdWords | 17
  • 18. Chapter 3 | Creating ad groups and writing text ads Make your benefits clear This is fairly simple if you’re offering a product, the shopper mostly wants to know you have what they’re looking for. With a service, it’s more important to make sure the searcher knows how they’ll benefit. If you’re selling CRM software, some benefits might include better organization, time saving, and more sales. Use a strong call to action Once you’ve grabbed the attention of your potential customer and explained the value of your product, you need to close the deal. Phrases like “Order Today,” “Start Now,” “Buy Now” all create a sense of urgency. You can also experiment with a closing benefit, “order today for free shipping” is a good one if you offer free shipping, even if you’ll continue offering free shipping tomorrow and the following days. As with the headline, make sure it’s appropriate for what you’re advertising. Landing page correlation The landing page (destination page of your ad) should be relevant to the advertisement. This is something that Google checks and will penalize you with a lower ad rank if you’re sending traffic to a page unrelated to your ad, so please make sure you’re sending your visitors to a page that they actually want to go to. I recommend running 3-4 ads in each ad group at a time, because this allows you to tailor your ads to the different values of your product. One ad might focus on the price, while another might focus more on the benefits of using your product. Over time you can determine which ad is working best and choose it to appear more often. AdWords is all about testing, so you may find yourself writing new ads on a regular basis to keep improving. Ad rotation and scheduling There’s a good chance you don’t want your ads shown at all times, unless you’ve got an online store, open 24/7, so how do you make sure your ads are being displayed at the right time? Under campaign settings, you’ll see ‘Advanced settings’. Ad scheduling is in there. This is only available if you’ve selected the ‘All features’ option in ‘Campaign type’ as shown in the picture on the following page: Wordtracker.com PPC and Google AdWords | 18
  • 19. Chapter 3 | Creating ad groups and writing text ads And Advanced Settings are only available on the campaign level, so if you have a specific ad group that you want to run on a special schedule, you’ll need to actually make it a separate campaign. Wordtracker.com PPC and Google AdWords | 19
  • 20. Chapter 3 | Creating ad groups and writing text ads The numbers in this image refer to each of the functions described below it: 1) In Ad scheduling, you can choose the hours you want your campaign to run in, so if you close at 5pm, it’s easy to make sure that no ads are shown again until the next day. Right underneath scheduling, you’ll find 2) Ad delivery. This applies when you have more than one ad running at a time within an ad group. You can choose for the ads to rotate evenly throughout the day, for the ad with the highest CTR to appear more frequently, or for the ad with the best conversion rate to show more frequently. It’s common for advertisers to choose to rotate evenly at first, then choose one of the other two options once they have enough data from testing. Lastly, I’ll touch on your 3) Ad delivery method. This option is actually underneath the ‘Bidding and budget’ section of your campaign settings. You can choose between ‘Standard’ delivery or ‘Accelerated’ delivery. Standard delivery ensures that your ads will be shown evenly throughout the day, while accelerated delivery will make sure that your ads are triggered as often as possible until your daily budget is exhausted. If you’re interested in visibility, standard delivery will probably be your best bet, because with accelerated delivery, its entirely possible that your ads will only be seen for a couple of hours in the morning. Of course, if all you care about are sales, then you may not mind that, as long as those clicks are converting. Wordtracker.com PPC and Google AdWords | 20
  • 21. Chapter 3 | Creating ad groups and writing text ads Next steps That’s it for the basic structure and set-up of your first AdWords campaign, but AdWords is much more complex than this. In the next chapter, I’ll dig into some more advance strategies you can use, even as a PPC beginner. Wordtracker.com PPC and Google AdWords | 21
  • 22. Upgrade your PPC with these advanced strategies Chapter 4
  • 23. Chapter 4 | Upgrade your PPC with these advanced strategies You’ve got the basics of pay per click advertising down now, but there’s so much more to experiment with in the process of maximizing your ROI. First I’d like to briefly go over AdWords extensions: free tools you can use that have been proven to increase clickthrough rate (CTR) up to 30% when used properly. There are several and Google is working on new ones all the time, but the following are those you can probably use right away. Sitelink extensions In short, sitelink extensions allow you to have up to ten extra landing page links within a single ad. Chances are you’ve seen sitelinks while doing an organic search before, but they’re also available for paid searches. By having eleven links, it makes it easier to get your visitors to the page they want faster, making them more likely to click your ad and make a purchase from your website. These can be very helpful when used in conjunction with Broad match keywords like shoes. If that search triggered your ad, you could use the sitelink extension to include landing pages to ‘Men’s Shoes’, ‘Women’s Shoes’, ‘Children’s Shoes’, and ‘Sandals’. That way, although the searcher wasn’t very specific in their query, they can still find exactly what they’re looking for from your ad. To turn on sitelinks, you need to go into an ad group and choose the ad extensions tab. You’ll see a dropdown menu that says ‘View:’ where you choose the kind of extension you’d like. From there you can fill in your sitelink urls and headlines. Or if you’re setting up a new Group, click in the Sitelinks box and film theme in there. Wordtracker.com PPC and Google AdWords | 23
  • 24. Chapter 4 | Upgrade your PPC with these advanced strategies Location extensions The location extension gives you a couple of extra lines underneath your text ad to give an address and phone number for your store location. You even get a link that will automatically give the searcher directions to your store (a link that you’re not charged for when clicked). Wordtracker.com PPC and Google AdWords | 24
  • 25. Chapter 4 | Upgrade your PPC with these advanced strategies And on a search that results in a Google Map being displayed you’ll get a special blue pin, differentiating you from the organic location results on the generated map. To use location extensions, it’s helpful to create a Google Places page for your business with basic information about your company or store. Having an existing Places page allows Google to automatically populate the address when you turn on the extension in AdWords, saving you time. In fact, having a Places page makes it easier to drive traffic to your store in general, so it’s helpful to have one, regardless. Something you should note is that with an address and phone number, there comes a chance that your clicks will decrease, because searchers can just call or visit your store in person, given that they know how to find you. I doubt the CTR difference will be anything to be concerned about, if one even exists. It may even lower your cost per acquisition CPA because the phone call to your store won’t cost you anything! Set-up starts just like it would with a sitelink ad, by choosing your ad group and the extension type, or creating a new group and clicking the ‘Location’ box. Like I mentioned, if you have a Google Places page already you can easily mark your location on a map, otherwise, you must manually enter all of your information. Wordtracker.com PPC and Google AdWords | 25
  • 26. Chapter 4 | Upgrade your PPC with these advanced strategies Product extensions Want photos of your products to appear when someone is searching for a product you sell? Of course! Product extensions are a perfect extension for you. You’ve surely noticed the box in the upper right corner of your search results displaying photos, prices and links of what Google thinks you’re looking for, and that’s what happens when you enable product extensions. To get product extensions up, you’ve got to link your AdWords account with a Google merchant account and enter your product feed into the system (see Manage your Google Merchant Center product feeds Then, when a search occurs, Google will match that feed up and display relevant products to the user. To set up this extension, have your Google merchant information handy when visiting the ad extensions tab, as you’ll be directed to a page to link the accounts from the AdWords interface. Call extensions Call extensions are a little complicated, but are especially useful when setting up a mobile campaign, though you can implement them on desktop campaigns as well. With a call extension, you get an extra line of text underneath your normal ad that displays your business Wordtracker.com PPC and Google AdWords | 26
  • 27. Chapter 4 | Upgrade your PPC with these advanced strategies phone number. On smartphones, this line of text is clickable and results in a call to your number instead of a click to the website. You may also choose to set up a Google forwarding number, which will reroute to your business number. This option gives you more in-depth reporting and tracking, including the following: • The call type (manually entered or clicked) • Date, start time and end time of each call • Call duration • Call status • Caller area code • Campaign and ad group the call came from If you set this up for a desktop campaign, you are required to have a Google forwarding number set up, because otherwise Google would have no way to track (and charge you for) the calls you receive. On a desktop campaign, your cost per call starts at $1, even if your standard CPC (cost per click) is lower. If your standard CPC is higher than $1, the cost for a call will match it. Below is the set-up screen for call extensions. You reach it the same way as you would the other extensions, except click ‘call extensions’ this time. These aren’t the only extensions available, but these are probably the easiest to make use of in the early stages of your PPC campaigns. I’ve written a more in-depth piece on ad extensions Advanced targeting with Gmail If you’re a Gmail user, you may have noticed those ads above the top of your Inbox. You also may have noticed that when you’re reading a message, ads sometimes appear to the right of the message box, similar to the ads on a search engine results page (SERP). You too, can have your ads in these spots with a little sneaky work on the Google Display Network. Wordtracker.com PPC and Google AdWords | 27
  • 28. Chapter 4 | Upgrade your PPC with these advanced strategies One of the most effective ways to use this tactic is to use keywords that your potential users see in emails from your competitor or a related service. For instance, as an AdWords user myself, I know the subject line and body message keywords that I get, and that any AdWords advertiser gets when an ad is disapproved or if something is wrong. I can take those headlines and turn “Your ads aren’t showing, can we help?” or “Your ad was disapproved” into keywords, then when someone gets that email, they’ll see my ad saying “Need help with AdWords? Call today!” I already know the potential customer is having trouble with AdWords, because their ads aren’t showing, and they might see my ad as their knight in shining armor. You can also use other brands as keywords in your ads if you’re a competitor and write ads like, “Is Brand X too expensive? Save 50% with us!” You may just steal away some customers that way, or at least get them interested in comparing the two services. There are tons of possibilities with Gmail targeting, as long as you’re willing to get creative. Here’s how to set it up. It’s actually not very difficult: First you need to start a brand new campaign with the following setting: only show on the Display Network. Set up the campaign just like any other, choosing keywords and writing ads that are relevant to your ad groups. If you need some inspiration, look no further than your own Gmail account to see how other advertisers are targeting you. After you’ve selected your campaign, click on the green ‘Change display targeting’ - this will bring up a ‘Managed placements’ hidden menu. Click and you’ll see this: Wordtracker.com PPC and Google AdWords | 28
  • 29. Chapter 4 | Upgrade your PPC with these advanced strategies Next, select the following URLs as your managed placements: • mail.google.com • mail.google.com: Inbox, Top center Done! The more, the merrier There’s an old saying PPC professionals use, it’s “Test, test and test some more”. Once you’re done testing, test again. The point being, you’re never done improving your campaigns. Writing new ad copy, trying new extensions, taking advantage of more managed placements, and ongoing keyword research are all ways you can continue bettering your account. You’ll never be penalized for using multiple ad extensions, so there’s no reason not to try them all. By now, you should be well on your way to mastering AdWords. I hope you found this e-book helpful, and if you ever need more advice or useful tools, please give us a visit at WordWatch and Wordtracker – we’re more than happy to help. Wordtracker.com PPC and Google AdWords | 29
  • 30. About Trace Ronning About Trace Ronning Trace Ronning is a writer and freelance PPC consultant. He reguarly writes about best practise PPC and other online marketing strategies. Wordtracker.com PPC and Google AdWords | 30
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