The document discusses Lean Six Sigma and how it applies in healthcare. It provides an overview of Lean Six Sigma, including definitions of Lean and Six Sigma. It then gives examples of Lean Six Sigma projects at St. Elizabeth Regional Health, such as reducing door-to-balloon time for heart attack patients and improving operating room turnover times. The presentation aims to show how Lean Six Sigma principles can help healthcare organizations improve quality, safety, efficiency and patient satisfaction.

1. What is Lean Six Sigma? How does it apply in Healthcare? InAHQ Conference May 1, 2008

4. Insert map of all of our locations Franciscan Physicians Hospital Munster Corporate Office Mishawaka

9. What is Lean? What is Six Sigma?

14. Sources of Variation Y= f(X 1 , X 2 , X 3 , …) = + Yeast + + + + …

17. SIPOC Project Charter Voice of the Customer Process Map Measurement Plan FMEA Ishikawa Diagram Statistical Process Control Capacity Analysis Pareto Analysis Lean Process Design FMEA Correlation Studies Statistical Process Control Design of Experiments Simulation Techniques Daily Control Plan Statistical Process Control Simulation Techniques Systems Analysis Framework… Correlation of KP variables Confidence intervals Hypothesis testing Regression analysis ANOVA

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27. Lean Six Sigma Project Examples

30. 3PCW Nurses station before 5S

31. Sort and Set in Order

32. Shine (Clean)

33. After - Sustain

34. Storeroom before & after color coding Before After

35. Rehab Standard Room Layout Standardized room layout will aid staff as they care for patients and reduce room turnaround time

36. Door to Balloon RIE

39. Door to Balloon Project Analyze Phase

44. Surgery room changeover reduction

45. Home Hospital ED Patient Triage & Registration

46. Lean Six Sigma-Lab Specimen Labeling Process Flowchart Failure Mode and Effects Analysis

47. Lean Six Sigma in Healthcare