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Change Management And Contingency Planning in Transformation of Diagnostic De...Ruby Med Plus
Change Management and Contingency Planning: Case Study of Dental Hospital in implementing new Dental X-ray technology.Application of Kurt Lewin Force field Model. Kurt Lewin's three-stage model (1958) of organizational change,
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Change Management And Contingency Planning in Transformation of Diagnostic De...Ruby Med Plus
Change Management and Contingency Planning: Case Study of Dental Hospital in implementing new Dental X-ray technology.Application of Kurt Lewin Force field Model. Kurt Lewin's three-stage model (1958) of organizational change,
Designed this deck using PowerPoint and Illustrator. When advancing the slides you'll notice some of the dots on the slide will move when you advance to the next slide. To do this I created and then placed several PNG files to show movement.
Costing for Hospitals - How to arrive at service level cost ?Manivannan S
Costing hospital Services poses serious challenges in identifying the basis of allocation of costs and the allocation itself. This PPT gives you the entire methodology
Challenges healthcare delivery in IndiaVijay Agarwal
Healthcare delivery in India has Different and unique challenges.
They need to provide appropriate quality of care, deal with humanitarian issues, tackle ethical dilemmas and handle emotional problems.
To add to all this is the economic survival!!!
The Top 8 Skills Every Healthcare Process Improvement Leader Must HaveHealth Catalyst
Healthcare process improvement leaders not only have to be a jack-of-all-trades, but they need to be a master, as well. This is one of the most important leadership roles in the healthcare system with responsibilities that can ultimately end up saving lives, improving the patient experience, improving caregiver job satisfaction, and reducing costs. Although there are many others, these eight skills are the most critical for the efficient, and ultimately, successful process improvement leader:
Communication
Trust Building
Coaching
Understanding Process Management
Understanding Care Management Personnel
Constructive Accountability and Constructive Conflict
Resiliency and Persistency
Seeing the Big Picture
Along with the right training, education, and sponsorship, it’s easy to see why this role blends many elements of art and science.
Balancing Implant Innovation and Price - OMTEC 2017April Bright
This presentation focuses on the surgeon entrepreneur perspective on how to balance design discipline before creativity and provides recommendations on what surgeons seek in new devices.
Service quality and customer satisfaction related to Insurance industrykdore
Early researchers focused mostly on Banking, healthcare, retail, education etc
What is the existing situation of Service Quality in Sri Lankan Life Insurance Industry?
Does Service Quality affect on Customer Satisfaction in Life Insurance Industry?
What are the most important Services Quality dimensions which affect on Customer Satisfaction in Life Insurance Industry?
Purpose of the Call:
•Review the results of the Canadian MedRec Audit Month 2015
•Discuss lessons learned from the audit month – strengths and areas for improvement
•Gather ideas about how to improve the quality of MedRec at admission
Designed this deck using PowerPoint and Illustrator. When advancing the slides you'll notice some of the dots on the slide will move when you advance to the next slide. To do this I created and then placed several PNG files to show movement.
Costing for Hospitals - How to arrive at service level cost ?Manivannan S
Costing hospital Services poses serious challenges in identifying the basis of allocation of costs and the allocation itself. This PPT gives you the entire methodology
Challenges healthcare delivery in IndiaVijay Agarwal
Healthcare delivery in India has Different and unique challenges.
They need to provide appropriate quality of care, deal with humanitarian issues, tackle ethical dilemmas and handle emotional problems.
To add to all this is the economic survival!!!
The Top 8 Skills Every Healthcare Process Improvement Leader Must HaveHealth Catalyst
Healthcare process improvement leaders not only have to be a jack-of-all-trades, but they need to be a master, as well. This is one of the most important leadership roles in the healthcare system with responsibilities that can ultimately end up saving lives, improving the patient experience, improving caregiver job satisfaction, and reducing costs. Although there are many others, these eight skills are the most critical for the efficient, and ultimately, successful process improvement leader:
Communication
Trust Building
Coaching
Understanding Process Management
Understanding Care Management Personnel
Constructive Accountability and Constructive Conflict
Resiliency and Persistency
Seeing the Big Picture
Along with the right training, education, and sponsorship, it’s easy to see why this role blends many elements of art and science.
Balancing Implant Innovation and Price - OMTEC 2017April Bright
This presentation focuses on the surgeon entrepreneur perspective on how to balance design discipline before creativity and provides recommendations on what surgeons seek in new devices.
Service quality and customer satisfaction related to Insurance industrykdore
Early researchers focused mostly on Banking, healthcare, retail, education etc
What is the existing situation of Service Quality in Sri Lankan Life Insurance Industry?
Does Service Quality affect on Customer Satisfaction in Life Insurance Industry?
What are the most important Services Quality dimensions which affect on Customer Satisfaction in Life Insurance Industry?
Purpose of the Call:
•Review the results of the Canadian MedRec Audit Month 2015
•Discuss lessons learned from the audit month – strengths and areas for improvement
•Gather ideas about how to improve the quality of MedRec at admission
http://www.modernhealthcare.com/article/20140514/SPONSORED/305149926/webinar-turning-insight-into-action-analytics-effective-denials
Join us to learn how leaders at Middlesex Hospital turned insight into action by leveraging analytics to drive financial performance. This presentation will showcase how Middlesex streamlined its Denials Management process by using analytics to identify trends and opportunities for improvement, as well as for departmental managers to monitor operational aspects of the business.
By attending this webinar, you will learn:
- How post-denial write-off analytics provide immediate feedback for targeting payers, service type, denial type and/or high-dollar areas
- The impact near-real-time data can have on the feedback loops working with clinical departments
- The financial benefit of investing in a dedicated a Denials Management team
Physician schedule optimization model - Endeavor AnalyticsEndeavor Management
How can you meet organizational revenue needs while addressing physician preferences? In this presentation, we review our approach to creating an physician schedule optimization model that assembles and predicts the impact of schedule changes on patient revenue against a series of constraints and variables.
It's like a dating site to match physicians and consumers.
Streamlined Internal Medicine Medical Billing Solutions.edited (1).docxCures MB
Discover how streamlined internal medicine medical billing solutions can optimize your practice's revenue cycle. Learn about the benefits and best practices for implementing these solutions.
Streamlined internal medicine medical billing solutions are essential for medical practices to ensure efficient and accurate billing processes. These solutions involve using advanced technology, efficient workflows, and knowledgeable staff to streamline the billing process and maximize revenue. This guide will explore the importance of streamlined medical billing solutions for internal medicine practices and how they can benefit your practice.
With unprecedented change on the horizon, healthcare organizations are looking to redefine their workflows to focus on quality and efficiency.
Through utilizing SIMUL8 and Lean Six Sigma principles, ECG Management Consultants, Inc. has been able to help clinics and health systems to deliver on the new value proposition in the post-reform era.
Running head: SIX SIGMA 1
SIX SIGMA 8
Six Sigma
Student
Institution
Date
Six Sigma is a method that offers organizations tools for enhancing the capability of their business processes. When it comes to supply chain, it increases the performance and brings down process variation lead to improvement in quality of services and products, morale of workers, and profit. It also brings down defect reduction. Where a process is properly controlled in supply chain management, the commonly used term is Six Sigma quality. The purpose of this paper is to explain how Six Sigma works, its advantages and disadvantages, how it improves supply chain efficiency, and some companies that have implemented it.
How Six Sigma works
Due to the Six Sigma, systems are easily set up for improvement through the use of defined metrics for manufacturing and service. This makes it possible to determine and properly select the correct business project in line with business goals of an organization. Selecting and training the right individuals to occupy various positions in a company can be improved through the use of Six Sigma (Bozarth, Handfield, & Weiss, 2008). A supply chain management that has been improved will adhere to a disciplined process, which is defined by a system of four macro phases. The phases are measure, analyze, improve, and control (MAIC).
Measure phase – this phase measures the supply chain system that is in existence. Reliable and valid metrics for monitoring progress has to be established. The expectation of customers is established. The potential critical process or product has to be identified and described. Another thing that is needed is doing the measurement system analysis. This will relate to determining reproducibility, repeatability, accuracy, and precision of each and every instrument utilized in the process so as to make sure everything is capable.
Analyze phase - this phase entails examining the system with the goals of determining ways to do away with the gaps that is present between the desired goal and current performance of a process or system. The reason why defects are evident in the supply chain is determined during this phase. So as come up with potential variables, statistical analysis is used. The variables that are determined are those that impacts the outcome. Variables can easily tell the root cause of a problem (Christopher, & Rutherford, 2004). Developing a list of factors that can impact the desired outcome becomes easier here. Two things that should be done during this phase are isolating and verifying critical process and carry out studies relating to the measurement system.
Improve phase – this phase relates to seeking optimal solution as well as creating test plan regarding actions to be im ...
On April 18, 2016, The United States Supreme Court denied a petiti.docxvannagoforth
On April 18, 2016, The United States Supreme Court denied a petition for certiorari (refused to review the lower court’s ruling) in the case of Authors Guild v. Google, Inc., 804 F. 3d 202 - Court of Appeals, 2nd Circuit 2015.
Tell me what you would do if you were the Supreme Court.
That case let stand the ruling of the Court of Appeals, which can be found at the following website:
https://scholar.google.com/scholar_case?case=2220742578695593916&q=Authors+Guild+v.+Google+Inc&hl=en&as_sdt=4000006
Please write a 500-word summary of fair use as this court decision says it.
Running head: YOUR SHORTENED TITLE GOES HERE 1
SHORTENED TITLE GOES HERE (IN CAPS) 2
Plan
What is your plan for evaluation of the strategies using performance improvement data and tracers? What tracers will you use? Include necessary detail to deliver key points and requirements, such as specific data collection methods, timeframes for evaluation, and intended re-evaluation.
Tracer method is a unique technique used by the healthcare organizations, to obtain a real time picture of quality performance from point of entry to discharge. A key part of The Joint Commission’s on-site survey process is the tracer methodology (The Joint Commission, 2017).. Some traditional tracer tools can be used for quality and safety improvement. The focus of these tools is on ….. and the plan for the evaluation of this initiative for fall prevention will use tracers in the following manner….
OR
To evaluate the identified measure is the 30 day readmission rate for patients, data twill be racked by system tracers which will be completed monthly by the Assistant Director of Nursing.
Plan Evaluation
How effective and sustainable is your plan? In other words, evaluate the effectiveness and the ease of use, timeliness, and efficiency of your plan for the progress and success of your initiative.
The plan to prevent falls is effective and sustainable with the involvement and collaboration of all team members by implementing the following strategies… The initiative will be evaluated by the following methods, post implementation…….
OR
Every three months this data will be compiled and analyzed to determine what actions were effective and ineffective. The complete study will take place over a one year period with the desired result of an 15% or below hospital readmission rate.
Use of Tracers
Individual tracers make the most sense to utilize for this proposal because these tracers are designed to “trace” the care experiences that a patient had during hospitalization. For example: in case of fall prevention, these tracers help to track the patient’s experience regarding safety, satisfaction of personal needs, hygiene, compliance of staff during care….. System tracers can be utilized as well, for example….
OR
System tracers provide information by tracking where in an organizational process breakdowns occur or exist and are a valuable tool in identifying where changes needs to occur. ...
Life Cycle Costing Critical Evaluation ReportAnkur Aggarwal
Life Cycle Costing (LCC) is an important economic analysis used in the selection of alternatives that impact both pending and future costs. It compares initial investment options and identifies the least cost alternatives for a twenty year period.
Transform Your Labor Cost Management Strategy: Introducing the Health Catalys...Health Catalyst
Labor costs encompass nearly 60 percent of the typical healthcare budget and are growing faster than healthcare systems can afford. COVID-19 responses only exacerbated this financial pressure. Controlling escalating labor costs means eliminating waste and using data to find where budgeted staffing hours exceed or fall short of patient needs. Most organizations have the wrong tools to understand labor demands and instead try to guess future patient volumes and staffing needs by using retrospective data that lacks timeliness.
The Health Catalyst PowerLabor application leverages augmented intelligence (AI)-powered forecasting capabilities to deliver accurate labor data to operational leaders. With timely workforce insight, health systems can close the gap between staff budgeting and future patient volumes, control labor expenses, and track progress toward budget and staffing targets.
Join John Hansmann, Senior Vice President of Strategic Consulting Operations at Health Catalyst, and Sean Latimer, Senior Director of Product Management at Health Catalyst, as they demonstrate how PowerLabor can help your organization increase productivity while ensuring resources for excellent patient care.
What You’ll Learn About PowerLabor:
• View Comprehensive Labor Data in One Place: Department and unit managers can analyze labor costs with an integrated view of all labor productivity data, including cost and hours, by system, location, department, team, and job role in one location.
• Proactively Schedule to Volume: With a complete view of categorized labor hours in relation to costs (e.g., contracts, premiums, overtime, and staffing mix), decision makers can easily identify labor trends, comparisons, and rollups across departments to accurately predict labor needs, plan for changes in staffing, and optimize staff to patient ratios.
• Drive Adoption with Expert Guidance: To maximize the PowerLabor application, Health Catalyst experts help categorize and refine data through an initial assessment and data integration from multiple data sources (e.g., EMR, billing, HR/payroll, time and attendance, and general ledger). Our implementation teams also provide train-the-trainer sessions to drive the most effective adoption.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
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SMU MBA SEM 4 OM WINTER 2014 ASSIGNMENTS
OM 0015 – MAINTENANCE MANAGEMENT
1 Write short notes on :
Need formaintenance management
Maintenance resources
Decentralised maintenance
Reliability Centred Maintenance
2 Optimising Maintenance at XYZElectricals
XYZ Electricals is one of the leading manufacturers of electrical utilities. The organisation is well
knownfor delivering quality products to consumers. It has adopted
A preventive maintenance (PM) approach for the maintenance of its machines and equipment.
However,in the last few months, the organisation has observed an increase in:
Maintenance costs
Facility downtime
Frequent failures of components
After thorough analysis, it has been found that the main cause behind all the problems is the
excessive use of preventive maintenance. The organisation also realized that it must adopt a
maintenance process that maintains a balance between the requirements and resources of
maintenance.
Therefore, XYZ decided to implement maintenance optimization procedures in the plant. Various
optimization techniques were developed to convert traditional preventive maintenance into a cost -
effectiveprogram. These techniques aimed at:
Identifying assets that affectplant operations
Identifying assets that may benefit most from preventive maintenance
Selecting the most appropriate preventive tasks
Combining appropriate traditional maintenance tasks with predictive
maintenance tasks
Implementing appropriate training methods to apply optimization techniques
After implementing maintenance optimisation techniques, the benefits that XYZ received after
optimising its maintenance are:
Reduction in maintenance costs by removing unnecessary correctivemaintenance expenses
Improvement in understanding of assets
Application of cost – effectivepreventive maintenance techniques
Better assessment of functioning of assets when they are in operation
What are the problems at XYZ Electricals? Which was adopted to overcome the problems? Assess if
the solution is effectivein resolving the problem.
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A List the problems at XYZ
Describe the reason behind the problems
Discuss the solution adopted to overcomethe problem
List the benefits of the solution
Argue/conclude if the solution is effective
3 Write short notes on:
Maintenance documentation
4 Which are the common tasks performed in maintenance management?
List the common tasks in preventive maintenance
Discuss the common tasks in preventive maintenance
Give example for each common tasks in preventive maintenance
5 What are the benefits and issues related to predictive maintenance?
List the benefits
Discuss the benefits
List the issues
Discuss the issues
6 Write short notes on
Structure of maintenance budget
Role of maintenance auditor
Codification of spare parts
Types of maintenance benchmarking
OM 0016 – QUALITY MANAGEMENT
1 Answer the followingquestions:
a. What is the need for quality management?
b. What are the advantages of ISO 9000 standards?
c. What is the structure of Quality Management System (QMS)?
d. Explain any fourattributes of a quality leader.
a. Explain the reasons for need for quality management from the point of view of an organisation,
seller or manufacturer.
b. List the advantages of ISO 9000 standards
c. Explain the three levels of QMS
d. Description of any four attributes of a quality leader
2 Write short notes on:
QS 9000
Attaining quality culture through employees
Importance of quality control
Double sampling plan
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3 Forces of change are the factors that drive or stimulate the need for a change in an organisation.
Some of these are external, arising from outside the organisation whereas others are internal,
arising from sources within the organisation. Discuss the external and internal forcesof change.
Describe external forces of change
Discuss the FOURkey categories of external forcesof change
Describe internal forces of change
Discuss any FOUR key categories of internal forces of change
4 “Six Sigma In Healthcare
Published: Jun 12 2004, 00:00 IST
Written by Mr. Gopal Kulkarni, Master Black Belt - Six Sigma and Founder & Managing Director,
Synagoge Knowledge Services
Six Sigma is a powerful problem solving technique that helps in reducing variation in any process
by using powerful statistical tools for analysis. Six sigma has been successfully used by various
organizations as an enabler for business strategies leading to huge additions in their yearly
turnover and at the same time improving customer satisfaction by quantum leaps. This article
describes how this methodology can be used in hospitals to enhance customer care activities and
reduce wastage to improve the bottom line.
Healthcare In India
A huge percentage of the expenditure in the healthcare segment is borne by the government sector.
A large chunk of money spend on healthcare by private organizations is limited to urban areas.
There is a growth in investment from private organizations in the tertiary healthcare sector. They
provide for the multi-specialty hospitals and super specialty hospitals. A large part of the
government funds go into primary healthcare and the rest goes into the upkeep of large hospitals.
When we consider the large hospitals (private or government) there is increasing pressure on the
organization to better their performance in customer care and at the same time suffer huge price
pressures because of the increasing influence of insurance in healthcare. Rapidly changing
technologies, escalating manpower costs, increased regulations and consumer activism leads to
further pressures to reduce costs and enhance productivity and ROI.
How does six sigma help? Let us take an example of a patient undergoing a diagnostic examination.
The process steps for the diagnostic examination would be: Let us look at this process from two
angles: One from the customer’s (patient) point of view and another from the hospitals’ point of
view. From a patient’s angle his need would be that of a defect free report in the shortest possible
time. He would also expect reasonable charges for the service, comfortable environment and a
courteous staff. From the hospitals angle, the need would be to maximize the number of patients
attended to within an available time period so as to minimize the cost of examination and ensure
customer loyalty. Given these two needs you will find that the goals of both the hospital and the
patient are one and the same. If the hospital is able to minimize the time for turnaround, it can
maximize the number of examinations and utilize its diagnostic equipment to the fullest. This is
where six sigma can help. It can reduce the variation in the time taken for a particular process. For
example, let us try to reduce the variation in the time taken for a diagnostic scan. The time taken is
defined as the time period from when the patient enters the hospital / clinic to the time he gets the
report. When data of this time is collected over a period of time, it can be represented by a normal
distribution curve as shown below. As the curve becomes flatter, the variation is higher. Let us
assume that the mean time is 4 hours and standard deviation (a measure of variation) 1 hour.
Going by the characteristics of the normal curve it would mean that 99.73% of the patients get their
reports between one and seven hours. If the standard deviation is reduced by half it would mean
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that the same process can give an output within 2.5 to 5.5 hrs. How does one go about reducing the
variation or even the mean? The output (time taken for scanning) can be represented in a
mathematical form: Y is the output and the X’s are the variables affecting the output. The power of
six sigma lies in identifying those X variables that have the maximum impact on the variation and
also those X’s that have the maximum impac on the mean time. Using tools like hypothesis testing,
simulation design of experiments etc, we can arrive at the critical X’s. When we control these X’s, we
can reach our goal of minimizing the time taken for scanning.
What benefits does the hospital derive fromthis?
• Reduced output time, leading to better utilization of time
• Higher productivity,savings on manpower cost per patient
• Improved cycletime, leading to customer satisfaction and more loyalty
We can replace the diagnostic time by any other parameter like: Reduced pharma inventories,
Reduction in discharge time, Price realization, Cost/bed, Bed utilization, Plugging revenue leakage,
Asset utilization and Reducing patient queues.
Improvements
Six Sigma methodology can still be applied to improve these parameters. The robustness and
foolproof data collection needed for the application of Six sigma in services is achieved by the
increased use of information technology. Although, the solution itself is derived from the six sigma
process the use of IT in the method ensures consistency and reduction in variation.
In conclusion it can be said that the absence of a physical product as in the healthcare sector does
not stop or limit the usage of this excellent tool that can streamline your business and increase the
turnover. All that is required would be rigorous data collectionand data based decision making.”
Source: Kulkarni Gopal. http://www.financialexpress.com/news/six-sigma-in-
healthcare/107164/0
Question:
From the abovearticles evaluate how six sigma can aid enhance healthcare.
List the areas where six sigma can be applied in health care
Describe how six sigma can improve processes in healthcare.
List the benefits of six sigma in healthcare
Assess if six sigma can improve processes and deliver value tothe patient/customer
5 Elaborate on Quality Function Deployment (QFD).
Define QFD
List the elements that are required to facilitate QFD
List the components of QFD
Describe the QFDprocess
List the benefits of QFD
6 a. Explain the differentmodes of failures.
b. What is terotechnology?
c. What are reasons forusing gap models?
d. Explain the types of Knowledge Support System (KSS).
a. Outline the THREE modes of failures
b. Define terotechnology, list the tasks it performs and whouses it and why
c. List the reasons forusing gap models
d. Explain the TWOtypes of KSS
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OM 0017 – ADVANCED PRODUCTION AND PLANNING CONTROL
1 a. What is the importance of production planning and control?
b. What factors affectinventory planning and control?
c. What is the differencebetween batch and mass production?
a. List the importance of production planning and control
b. Discuss the three factorsthat affectinventory planning and control
c. List the differencesbetween batch and mass production
2 What is a master schedule? Explain.
Define master schedule
List the features of a master schedule
Discuss the process of master scheduling
List the uses of master schedule
List the characteristics of master schedule
Describe the factors related to demand management that should be kept in mind While
developing the master schedule
3 What are the different types of planning and scheduling tools? Explain.
List the three types of planning and scheduling tools
Discuss the three types of planning and scheduling tools
4a. What are the pillars of lean production?
b. What factors should be considered while implementing a production planning and control
system?
a. List the pillars of lean production
Discuss then pillars of lean production
b. List the factors that help in the successful implementation a production planning and control
system
Explain each factor in brief
5 Case Study: Planning and Scheduling at John Smith Pvt.Ltd
John Smith is a manufacturing organisation of apparels and accessories, specialising in both men
and women segments. The organisation started in the US and gradually extended its different
branches and merchandise to other nations as well. The organisation was not only favoured by
customers but was also loved by its employees for the work environment it provided. Employees
were not only paid well but were also provided good appraisals that motivated them to give their
best to the organisation.
Current planner Mr. Jackson had been working with the organisation for the past 15 years and now
wanted to take retirement from his work due to his age. The organisation bid him farewell and
Mr.Max was hired as the new planner for the organisation on the basis of his qualifications and
experience. After Mr. Max completed 1 year, the organisation observed dissatisfaction
Among its employees. The reason was that employees were not happy with the way production was
carried out. There was too much pressure on employees, and Mr. Max was accepting more orders
than the workers couldmanage.
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This was demotivating workers and employees, and as a result , the company observed the highest
attrition rate in its history. The management immediately reacted to the situation and called back
Mr. Jackson as an external planning consultant to address the issue at the earliest,
Because management was losing its manpower, which was affectingthe business.
Mr. Jackson paid a visit to the organisation and studied the records for the past 1 year.
He also
Had a discussion with the new planner, Mr. Max, for the current appraisal system. On the basis of
his observations and discussions, Mr. Jackson made certain conclusions. He stated that Mr. Max was
not following the appropriate production process, because the number of orders accepted for
production was more than the resources available at the production unit. He also stated that the
problem was not completely Mr. Max’s fault, because the organisation did not train him on the
existing production process and neither did they make him aware of the competitors and the
market.
Question
What is main issue in the case study? Evaluate why this issue was caused and provide a solution to
resolve it.
A Describe the main issue in the case study.
To evaluate why the issue was caused
o Assess if the recruitment of the new planner was done correctly
o Discuss if the planner has the requisite skills and knowledge
o Argue if training the planner would have resolved the problem, would performance
measurement helped in identifying the issue
o Providethe solution from point of view evaluation made
6 Write short notes on:
Cost centre
Objectivesof sales and operations planning
Bills of Distribution (BOD)
Advanced scheduling
OM0018- TECHNOLOGY MANAGEMENT
1 a. Explain Technology Management at various levels
b. Discuss briefly about strategic technology management.
a. Explaining Technology Management in 3 levels
b. Explaining strategic technology management
2 a. Write about the changing trends in the industry
b. Explain the methods forStrategic Analysis and Decision Making
a. Write about the changing trends in the industry
b. Explaining the three methods for strategic analysis and decision making
3 a. Explain about the conceptof strategic planning
b. Describe the conceptof technology maps.
c. What is technology forecasting?
a. Explaining the conceptof strategic planning
b. Describing the concept of technology maps
c. Briefing on technology forecasting
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4 What is the impact of the technology change on the following:
a. Organisational productivity
b. Quality of worklife
a. Impact of technology change on Organisational productivity
b. Impact of technology change on Quality of worklife
5 Demonstrate Global Information System with neat diagram.
Neat diagram of GIS
Demonstration of GIS
6 Explain the conceptual frameworkof Management of Technology witha neat diagram
Diagram
Explaining the conceptual framework
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