- A company can establish lockbox accounts at a bank to collect customer payments, informing customers to send payments to these accounts. The bank processes the payments and transmits remittance data files to the company.
- These files are in standard formats like BAI or BAI2 and contain payment and customer information. The company uses SAP programs to import these files and match payments to open invoices.
- Maintaining accurate customer and bank details in SAP enables automated matching of payments to invoices, reducing manual work. Files in the more detailed BAI2 format generally have higher matching rates.