Digital Intelligence (DQ) is a comprehensive set of technical, cognitive, meta-cognitive, and socio-emotional competencies grounded in universal moral values that enable individuals to face the challenges of digital life and adapt to its demands. Thus, individuals equipped with DQ become wise, competent, and future-ready digital citizens who successfully use, control, and create technology to enhance humanity.

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Digital Citizenship
DQ Global Standards Report 2019
Common Framework for Digital
Literacy, Skills and Readiness

2. Industrial Revolution And Society

3. A comprehensive set of technical, cognitive, meta-cognitive, and socio-emotional
competencies grounded in universal moral values that enable individuals to face the
challenges of digital life and adapt to its demands.
Thus, individuals equipped with DQ become wise, competent, and future-ready digital
citizens who successfully use, control, and create technology to enhance humanity.
Digital Intelligence Quotient

4. “Our future education and workforce skilling
discussion should not focus on how to teach
individuals to compete against machines.
Technology is only meaningful when it enhances
humanity. A horse is faster than a human. But we
don’t compete against a horse.
We ride a horse. We should focus on how to ride
and drive AI and technology, not to run against
it.”
-Dr. Yuhyun Park, at the Sustainable Development Impact Summit 2018,
the World Economic Forum

7. Digital Citizenship
The ability to use digital technology
and media in safe, responsible, and
ethical ways.
Digital Creativity
The ability to become a part of the
digital ecosystem, and to create
new knowledge, technologies, and
content to turn ideas into reality.
Digital Competitiveness
The ability to solve global
challenges, to innovate, and to
create new opportunities in the
digital economy by driving
entrepreneurship, jobs, growth and
impact.
Digital Intelligence Quotient

8. Component of Competencies

9. 24 DQ Competencies

10. 1st Level of Maturity: Digital Citizenship
The ability to use digital technology and media in safe,
responsible, and ethical ways.

12. 1. Digital Citizen Identity
The ability to build and manage a healthy identity as a digital
citizen with integrity.

13. Digital Citizen Identity
Individuals understand the basic vocabulary needed for
discussing the media landscapes in which they are
embedded.
Individuals are able to demonstrate ethical and considerate
behavior and netiquette when using technology.
Demonstrate self-efficacy by finding ways to take advantage
of the opportunities afforded to them online.

14. 2. Balanced Use of Technology
The ability to manage one’s life both online and offline in a
balanced way by exercising self-control to manage screen
time, multitasking, and one’s engagement with digital media
and devices.

15. Balanced Use of Technology
Individuals understand the nature and impact of
technology use on their health.
Individuals can assess health risks and
reduce technology related problems for the better
develop time and resources management skills.
Using technology shows integrity and develops positive
relationships through the use of self-regulated
technology.

16. 3. Behavioral Cyber-Risk Management
The ability to identify, mitigate, and manage cyber-risks
cyberbullying, harassment, and stalking) that relate to
personal online behaviors.

17. Behavioral Cyber-Risk Management
Individuals understand various types cyber risk
(cyberbullying, harassment, and stalking), how they can
formulate a strategy for deal with them.
Individuals can develop accordingly technical, social-
cognitive, communicative, and decision-making skills to
deal with behavior cyber risk incidents.
Individuals show kindness when online, supportive to
overcome risk, and being able to manage positive and
supportive online behavior.

18. 4. Personal Cyber Security Management
The ability to detect cyber
threats (hacking, scams, and
malware) against personal data
and device, and to use suitable
security strategies and
protection tools.

19. Personal Cyber Security Management
Individuals understand their personal online risks profiles and
ways to identify various types of cyber threats.
Individuals can identify cyberspace threats, use them relevant
cyber security practices and uncompromising technology use
their data and devices.
Individuals show resilience and alertness to careless or
negligent behavior that can jeopardize the security of their
own or another person's data and devices and have
confidence when there is a problem.

20. 5. Digital Empathy
The ability to be aware of, be sensitive to, and be supportive
of one’s own and other’s feelings, needs and concerns online.

21. Digital Empathy
Individuals understand how their online interactions might
affect others’ feelings and recognize how others may be
influenced by their online interactions.
Individuals develop social-emotional skills and able to
manage and respond.
Individuals demonstrate an awareness and compassion for
the feelings, needs, and concerns of others online.

22. 6. Digital Footprint Management
The ability to understand the nature of digital footprints and
their real-life consequences, to manage them responsibly,
and to actively build a positive digital reputation.

23. Digital Footprint Management
Individuals understand digital concepts footprints, a
consequence of the footpath the right information and metadata
have on their reputation and those of others.
Individuals can manage digital footprints and use technology in
that way contribute to a positive reputation.
Individuals show full attention, caution and online
responsibilities, with active goals manage the types of
information that may be shared by various platforms over time.

24. 7. Media and Information Literacy
The ability to find, organize, analyze, and evaluate media and
information with critical reasoning.

25. Media and Information Literacy
Individuals understand the basic structure digital media, how to
use digital media affect the mastery of knowledge
Individuals have skilled computer operations skills and can use
productivity software or applications that allow them to collect
and manage digital content.
Individuals are careful and critical of the information that they
encounter when online, exhibiting discernment in their
evaluation of the reliability and credibility of online information.

26. 8. Privacy Management
The ability to handle with discretion all personal information
shared online to protect one’s and others’ privacy.

27. Privacy Management
Individuals understand privacy as a human right, what personal
information is, digitally platform, along with strategies and tools
help them keep their personal information confidential and
safe.
Individuals can develop behaviors, technical strategies to
overcome privacy settlements, and able to make good
decisions in results and information sharing.
Individuals show respect and privacy as well as personal
information, treating it as a valuable and personal asset that is
worth protecting.

28. Connection with Future-Readiness
The OECD Education 2030 Framework has
identified three categories of competencies that
empower individuals to transform their societies
and shape their futures.
1 Creating new value
2 Reconciling tensions and dilemmas
3 Taking responsibility

30. Creating New Value
Analytical thinking and innovation
Active learning and learning strategies
Creativity, originality, and initiative
Technology design and programming

31. Reconciling Tensions and Dilemmas
Complex Problem Solving
Systems analysis and evaluation
Emotional intelligence

32. Taking Responsibility
Critical thinking and analysis
Leadership and social influence
Reasoning, problem solving and ideation
Coordination and time management

33. Contribution to Well-Being, Sustainable
Development Goals, and Human Rights
The ultimate goal of the DQ Framework is to
guide digital practices towards achieving
individual and societal well-being across all
aspects of one’s life.
11 OECD Well-Being Indicators

34. Contribution to Well-Being, Sustainable
Development Goals, and Human Rights
17 U.N. Sustainable Development Goals

35. Digital Intelligence (DQ)
Competencies
Relationship between the DQ competencies, the OECD Well-Being Indicators and UN SDGs

36. Digital Intelligence (DQ)
Competencies
Relationship between the DQ competencies, the OECD Well-Being Indicators and UN SDGs

37. Digital Intelligence (DQ)
Competencies
Relationship between the DQ competencies, the OECD Well-Being Indicators and UN SDGs

38. Digital Intelligence (DQ)
Competencies
Relationship between the DQ competencies, the OECD Well-Being Indicators and UN SDGs

39. Digital Intelligence (DQ)
Competencies
Relationship between the DQ competencies, the OECD Well-Being Indicators and UN SDGs

40. Coalition for
Digital Intelligence (CDI)
The development of Digital Intelligence is not ad hoc.
It should be a paradigm with a focus on technical
excellence and deployment through collaboration of
many forms around the world.
We see the opportunity to enable the build of Digital
Intelligence into product and software design from
the onset through the use of global standards that
include agreed upon common definitions and take
into account various contexts.
It will also enable improved practices and processes
towards the development of indicators and
measurement.”
CDI brings organisations together

41. Benefits of
Global Standards
The goal of institutionalizing the DQ Framework
as a global standard is the development of a
common understanding, structure, and taxonomy
for digital literacy, skills, and readiness.
This institutionalization will enable individuals,
organizations, national ministries, and technology
developers to communicate effectively and
systematically in formulating essential digital
competencies.

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