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THE ELEMENTS OF EFFECTIVE COMMUNICATION
lia s. Associates
GET TO KNOW ABOUT
SWOT ANALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
STRATEGY
Strategic Planning
SWOT Analysis:
1. Internal Analysis
2. External Analysis
3. Target Market Analysis
4. Competitors Analysis
GET TO KNOW ABOUT SWOT ASNALYSIS
STRATEGIC PLANNING > What is it ?
A process of defining strategy or direction to make decisions on what
to do and how to achieve a certain goal.
GET TO KNOW ABOUT SWOT ASNALYSIS
STRATEGIC PLANNING > Why ?
What does it have to do with visual communication?
We have to know
+ Brand’s purpose
+ Internal and external environment
+ Specific goals,
In order to:
+ Communicate to the target market,
+ In an effective and efficient way.
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
NEVER ATTEMPT TO COMMUNICATE
WITHOUT KNOWING
THE GOAL
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
BRAND MISSION
The reason-for-being of the brand itself.
You are NOT the one to define this!
Ask those who create the brand…
(of course, unless you are the creator yourself)
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
INTERNAL / EXTERNAL ANALYSIS
One of the method to analyze
Internal and External Environment is with:
SWOT ANALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
INTERNAL ANALYSIS > Strength
Internal attributes that are helpful as a basis for developing a
competitive advantage.
+ International brand.
+ Financially strong.
+ A lot of outlets.
+ Variety of menu.
+ Good franchise system.
+ Ability to adapt local markets.
+ Free Wi-Fi at some outlets.
+ Halal certificate.
+ etc.
GET TO KNOW ABOUT SWOT ASNALYSIS
INTERNAL ANALYSIS > Weakness
Internal attributes that can be a challenge or obstacle to be
competitive in the market.
+ Price is increasing.
+ Quality human resource.
+ High employee turnover.
+ No “owned suppliers”.
+ Fatty menu, could be harmful for health.
+ Facilities are getting old.
+ Difficulty for some outlets to maintain quality.
+ Low customer turnover.
+ etc.
GET TO KNOW ABOUT SWOT ASNALYSIS
External conditions that are / can be helpful as a basis for developing
a competitive advantage.
Even if the brand / company doesn’t exist, these opportunities will
still be there.
+ A younger generation that loves fast food.
+ Unexplored small towns in Kalimantan / Sulawesi.
+ Local tastes that can be adapted to the menu.
+ Younger generation needs internet at all time.
+ A lot of new malls / plazas opened.
+ etc.
EXTERNAL ANALYSIS > Opportunity
GET TO KNOW ABOUT SWOT ASNALYSIS
External conditions that can be a challenge or obstacle to be
competitive in the market.
Even if the brand / company doesn’t exist, these threats will still be
there.
+ People that are concern about their health.
+ Older generation that despite fast food.
+ Head-to-head competitors (A&W, Burger King)
+ Local competitors.
+ Increasing price of raw material.
+ People’s buying power is decreasing.
+ etc.
EXTERNAL ANALYSIS > Threat
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
Target Market Analysis :
1. Segmentation
2. Targeting
3. Positioning
+ Urban people.
+ Age : 1 - 55
+ Weekday : office workers, lunch hours, students.
+ Weekend : families, kids.
+ Middle-low → Middle → Middle-up → Up.
+ etc.
EXTERNAL ANALYSIS > Target Market
GET TO KNOW ABOUT SWOT ASNALYSIS
EXTERNAL ANALYSIS > Competitor
Competitor Analysis
Assessment of the strengths and weaknesses of current and
potential competitors.
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
COMPETITOR
Kentucky Fried Chicken
+ Specialized in fried chicken.
+ Serves “rice-habit” better.
+ Better taste of chicken (subjective, of course). - etc.
GET TO KNOW ABOUT SWOT ASNALYSIS
COMPETITOR
Burger King
+ Specialized in burger.
+ Flame-grilled burger.
+ Only available in Jakarta.
+ Possibly expand to other areas soon.
+ Higher price.
+ etc.
GET TO KNOW ABOUT SWOT ASNALYSIS
DEFINING A GOAL
Now that we know our:
+ Strength
+ Weakness
+ Opportunity
+ Threat
+ Target Market
+ Competitor
We can define a GOAL
to support the brand mission
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
DEFINING A GOAL
We can adapt to local market.
We serves wi-fi, while other fast-food have not.
We don’t really sell healthy food.
Market is still big in Indonesia.
Younger generation are internet-minded.
Goal:
To promote McD as the place to surf the net,
while enjoying McD’s menu and hanging out.
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
Goal:
To promote McD as the place to surf the net,
while enjoying McD’s menu and hanging out.
Strategy:
+ Use of media (posters, billboards, etc.)
+ To create a promise that our wi-fi connection is as fast as our
food.
+ To make sure the “young target market” feel smart that they can
understand the visual ad.
MAKE A STRATEGY
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
Strengths
+ Patents
+ Strong brand names
+ Innovative product (USP)
+ Good reputation among customers
+ Favorable access to distribution networks
+ etc
Resources and capabilities that can be used as a basis for developing a
competitive advantage.
GET TO KNOW ABOUT SWOT ASNALYSIS
Weaknesses
+ Lack of patent protection
+ A weak brand name
+ Lack of innovation
+ Poor reputation among customers
+ Lack of access to distribution channels
+ etc
GET TO KNOW ABOUT SWOT ASNALYSIS
Opportunities
The external environmental analysis may reveal certain new
opportunities for profit and growth.
+ An unfulfilled customer need
+ Arrival of new technologies
+ Loosening of regulations
+ Removal of international trade barriers
+ etc
GET TO KNOW ABOUT SWOT ASNALYSIS
Threats
Changes in the external environmental also may present threats to
the firm.
+ Shifts in consumer tastes away from the firm's products
+ Emergence of substitute products
+ New regulations
+ etc
GET TO KNOW ABOUT SWOT ASNALYSIS
USING SWOT TO
COMMUNICATE VISUALLY > Strength
Product : Car Alarm
Strength : People don’t take any notice to car
alarm sound anymore.
So, we want to make sure that our
alarm scares the thief away.
Alarm sound as loud as
a nuclear bomb!!!
GET TO KNOW ABOUT SWOT ASNALYSIS
USING SWOT TO
COMMUNICATE VISUALLY > Strength
Product : Pen
Strength : Ability to write up to
23,124,548,448,152 words
GET TO KNOW ABOUT SWOT ASNALYSIS
USING SWOT TO
COMMUNICATE VISUALLY > Weakness
Product : Car Rental
Weakness : We are number 2 in the business
and the market leader is VERY BIG,
that makes it hard for us
to compete directly.
GET TO KNOW ABOUT SWOT ASNALYSIS
USING SWOT TO
COMMUNICATE VISUALLY > Opportunity
Product : Digital Camera
Opportunity : Trend among people to
purchase camera with
high ZOOM capabilities.
GET TO KNOW ABOUT SWOT ASNALYSIS
USING SWOT TO
COMMUNICATE VISUALLY > Opportunity
Product : Fast Food
Opportunity : Youth needs internet
anywhere, anytime
GET TO KNOW ABOUT SWOT ASNALYSIS
USING SWOT TO
COMMUNICATE VISUALLY > Threat
Product : Portable Game Console
Threat : People above 30 starting to
quit playing…
GET TO KNOW ABOUT SWOT ASNALYSIS
S – W = (x)
O – T = (y)
The Formula
GET TO KNOW ABOUT SWOT ASNALYSIS
GET TO KNOW ABOUT SWOT ASNALYSIS
Quadrant 1 (EXPANSION)
S-O strategies pursue opportunities that are a good fit to the
company's strengths, That situation supports growth oriented
strategies.
How To : Introducing new brand, new variation, entering new
segment, Innovations, etc.
GET TO KNOW ABOUT SWOT ASNALYSIS
Quadrant 2 (COMBINATION)
S-T strategies identify ways that the firm can use its strengths
to reduce its vulnerability to external threats.
How To : Empowered current brand image and brand loyalty,
Innovations, etc
GET TO KNOW ABOUT SWOT ASNALYSIS
Quadrant 3 (STABILITY)
W-O strategies overcome weaknesses to pursue opportunities.
How To : Maintaining brand image, brand loyalty, Customer, etc.
GET TO KNOW ABOUT SWOT ASNALYSIS
Quadrant 4 (RETRANCHMENT)
W-T strategies establish a defensive plan to prevent the firm's
weaknesses from making it highly susceptible to external threats
How To : Consolidation, Fix product image, Re-Branding, etc.
GET TO KNOW ABOUT SWOT ASNALYSIS
IF YOU FAIL TO PLAN
YOU PLAN TO FAIL
See you at IG @liasidik with weekly updates and new insights!
lia s. Associates

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GET TO KNOW ABOUT SWOT ANALYSIS

  • 1. THE ELEMENTS OF EFFECTIVE COMMUNICATION lia s. Associates GET TO KNOW ABOUT SWOT ANALYSIS
  • 2. GET TO KNOW ABOUT SWOT ASNALYSIS STRATEGY Strategic Planning SWOT Analysis: 1. Internal Analysis 2. External Analysis 3. Target Market Analysis 4. Competitors Analysis
  • 3. GET TO KNOW ABOUT SWOT ASNALYSIS STRATEGIC PLANNING > What is it ? A process of defining strategy or direction to make decisions on what to do and how to achieve a certain goal.
  • 4. GET TO KNOW ABOUT SWOT ASNALYSIS STRATEGIC PLANNING > Why ? What does it have to do with visual communication? We have to know + Brand’s purpose + Internal and external environment + Specific goals, In order to: + Communicate to the target market, + In an effective and efficient way.
  • 5. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 6. GET TO KNOW ABOUT SWOT ASNALYSIS NEVER ATTEMPT TO COMMUNICATE WITHOUT KNOWING THE GOAL
  • 7. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 8. GET TO KNOW ABOUT SWOT ASNALYSIS BRAND MISSION The reason-for-being of the brand itself. You are NOT the one to define this! Ask those who create the brand… (of course, unless you are the creator yourself)
  • 9. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 10. GET TO KNOW ABOUT SWOT ASNALYSIS INTERNAL / EXTERNAL ANALYSIS One of the method to analyze Internal and External Environment is with: SWOT ANALYSIS
  • 11. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 12. GET TO KNOW ABOUT SWOT ASNALYSIS INTERNAL ANALYSIS > Strength Internal attributes that are helpful as a basis for developing a competitive advantage. + International brand. + Financially strong. + A lot of outlets. + Variety of menu. + Good franchise system. + Ability to adapt local markets. + Free Wi-Fi at some outlets. + Halal certificate. + etc.
  • 13. GET TO KNOW ABOUT SWOT ASNALYSIS INTERNAL ANALYSIS > Weakness Internal attributes that can be a challenge or obstacle to be competitive in the market. + Price is increasing. + Quality human resource. + High employee turnover. + No “owned suppliers”. + Fatty menu, could be harmful for health. + Facilities are getting old. + Difficulty for some outlets to maintain quality. + Low customer turnover. + etc.
  • 14. GET TO KNOW ABOUT SWOT ASNALYSIS External conditions that are / can be helpful as a basis for developing a competitive advantage. Even if the brand / company doesn’t exist, these opportunities will still be there. + A younger generation that loves fast food. + Unexplored small towns in Kalimantan / Sulawesi. + Local tastes that can be adapted to the menu. + Younger generation needs internet at all time. + A lot of new malls / plazas opened. + etc. EXTERNAL ANALYSIS > Opportunity
  • 15. GET TO KNOW ABOUT SWOT ASNALYSIS External conditions that can be a challenge or obstacle to be competitive in the market. Even if the brand / company doesn’t exist, these threats will still be there. + People that are concern about their health. + Older generation that despite fast food. + Head-to-head competitors (A&W, Burger King) + Local competitors. + Increasing price of raw material. + People’s buying power is decreasing. + etc. EXTERNAL ANALYSIS > Threat
  • 16. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 17. GET TO KNOW ABOUT SWOT ASNALYSIS Target Market Analysis : 1. Segmentation 2. Targeting 3. Positioning + Urban people. + Age : 1 - 55 + Weekday : office workers, lunch hours, students. + Weekend : families, kids. + Middle-low → Middle → Middle-up → Up. + etc. EXTERNAL ANALYSIS > Target Market
  • 18. GET TO KNOW ABOUT SWOT ASNALYSIS EXTERNAL ANALYSIS > Competitor Competitor Analysis Assessment of the strengths and weaknesses of current and potential competitors.
  • 19. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 20. GET TO KNOW ABOUT SWOT ASNALYSIS COMPETITOR Kentucky Fried Chicken + Specialized in fried chicken. + Serves “rice-habit” better. + Better taste of chicken (subjective, of course). - etc.
  • 21. GET TO KNOW ABOUT SWOT ASNALYSIS COMPETITOR Burger King + Specialized in burger. + Flame-grilled burger. + Only available in Jakarta. + Possibly expand to other areas soon. + Higher price. + etc.
  • 22. GET TO KNOW ABOUT SWOT ASNALYSIS DEFINING A GOAL Now that we know our: + Strength + Weakness + Opportunity + Threat + Target Market + Competitor We can define a GOAL to support the brand mission
  • 23. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 24. GET TO KNOW ABOUT SWOT ASNALYSIS DEFINING A GOAL We can adapt to local market. We serves wi-fi, while other fast-food have not. We don’t really sell healthy food. Market is still big in Indonesia. Younger generation are internet-minded. Goal: To promote McD as the place to surf the net, while enjoying McD’s menu and hanging out.
  • 25. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 26. GET TO KNOW ABOUT SWOT ASNALYSIS Goal: To promote McD as the place to surf the net, while enjoying McD’s menu and hanging out. Strategy: + Use of media (posters, billboards, etc.) + To create a promise that our wi-fi connection is as fast as our food. + To make sure the “young target market” feel smart that they can understand the visual ad. MAKE A STRATEGY
  • 27. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 28. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 29. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 30. GET TO KNOW ABOUT SWOT ASNALYSIS Strengths + Patents + Strong brand names + Innovative product (USP) + Good reputation among customers + Favorable access to distribution networks + etc Resources and capabilities that can be used as a basis for developing a competitive advantage.
  • 31. GET TO KNOW ABOUT SWOT ASNALYSIS Weaknesses + Lack of patent protection + A weak brand name + Lack of innovation + Poor reputation among customers + Lack of access to distribution channels + etc
  • 32. GET TO KNOW ABOUT SWOT ASNALYSIS Opportunities The external environmental analysis may reveal certain new opportunities for profit and growth. + An unfulfilled customer need + Arrival of new technologies + Loosening of regulations + Removal of international trade barriers + etc
  • 33. GET TO KNOW ABOUT SWOT ASNALYSIS Threats Changes in the external environmental also may present threats to the firm. + Shifts in consumer tastes away from the firm's products + Emergence of substitute products + New regulations + etc
  • 34. GET TO KNOW ABOUT SWOT ASNALYSIS USING SWOT TO COMMUNICATE VISUALLY > Strength Product : Car Alarm Strength : People don’t take any notice to car alarm sound anymore. So, we want to make sure that our alarm scares the thief away. Alarm sound as loud as a nuclear bomb!!!
  • 35. GET TO KNOW ABOUT SWOT ASNALYSIS USING SWOT TO COMMUNICATE VISUALLY > Strength Product : Pen Strength : Ability to write up to 23,124,548,448,152 words
  • 36. GET TO KNOW ABOUT SWOT ASNALYSIS USING SWOT TO COMMUNICATE VISUALLY > Weakness Product : Car Rental Weakness : We are number 2 in the business and the market leader is VERY BIG, that makes it hard for us to compete directly.
  • 37. GET TO KNOW ABOUT SWOT ASNALYSIS USING SWOT TO COMMUNICATE VISUALLY > Opportunity Product : Digital Camera Opportunity : Trend among people to purchase camera with high ZOOM capabilities.
  • 38. GET TO KNOW ABOUT SWOT ASNALYSIS USING SWOT TO COMMUNICATE VISUALLY > Opportunity Product : Fast Food Opportunity : Youth needs internet anywhere, anytime
  • 39. GET TO KNOW ABOUT SWOT ASNALYSIS USING SWOT TO COMMUNICATE VISUALLY > Threat Product : Portable Game Console Threat : People above 30 starting to quit playing…
  • 40. GET TO KNOW ABOUT SWOT ASNALYSIS S – W = (x) O – T = (y) The Formula
  • 41. GET TO KNOW ABOUT SWOT ASNALYSIS
  • 42. GET TO KNOW ABOUT SWOT ASNALYSIS Quadrant 1 (EXPANSION) S-O strategies pursue opportunities that are a good fit to the company's strengths, That situation supports growth oriented strategies. How To : Introducing new brand, new variation, entering new segment, Innovations, etc.
  • 43. GET TO KNOW ABOUT SWOT ASNALYSIS Quadrant 2 (COMBINATION) S-T strategies identify ways that the firm can use its strengths to reduce its vulnerability to external threats. How To : Empowered current brand image and brand loyalty, Innovations, etc
  • 44. GET TO KNOW ABOUT SWOT ASNALYSIS Quadrant 3 (STABILITY) W-O strategies overcome weaknesses to pursue opportunities. How To : Maintaining brand image, brand loyalty, Customer, etc.
  • 45. GET TO KNOW ABOUT SWOT ASNALYSIS Quadrant 4 (RETRANCHMENT) W-T strategies establish a defensive plan to prevent the firm's weaknesses from making it highly susceptible to external threats How To : Consolidation, Fix product image, Re-Branding, etc.
  • 46. GET TO KNOW ABOUT SWOT ASNALYSIS IF YOU FAIL TO PLAN YOU PLAN TO FAIL
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