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Jerry W. Myles
204 s 25th Street Apt D ◆Omaha , Nebraska 68131 ◆531-203-4513 ◆jrrymyles@yahoo.com
CUSTOMER SERVICE ACCOUNT REPRESENTATIVE
Objective
To obtain a position that best utilizes my previous skills and experience.
Professional Experience
INBOUND CALL CENTER REPRESENTATIVE November 2015 - December 2015
OMAHA STEAKS INC. Omaha, Ne 68132
 Answered Incoming Calls for Omaha Steaks for customers ordering goods and products. Billing, Updated
customer records gave information on customer accounts. Have been working for the company on and off
for 4yrs.
 Explained products or services and prices, and answered questions from customers.
 Obtained customer information such as name, address, and payment method, and entered orders into
computers.
 Recorded names, addresses, purchases, and reactions of prospects contacted.
 Answered telephone calls from potential customers who have been solicited through advertisements.
CUSTOMER CARE SPECIALIST February 2015 - April 2015
RESCARE WORKFORCE Omaha, Ne
 Called organizations who have registered with Good 360 to inform them of the website and benefits of
utilizing Good 360.
 Assisted Job Seekers in the Action Center- including web site/on-line application assistance, making copies,
and answering questions.
 Assisted with preparation for the job search work shop(making copies, room set-up, ensure supplies are
adequate)
CUSTOMER CARE REPRESENTATIVE April 2015 - August 2015
MARRIOTT RESERVATION CENTER Omaha,Ne
 Answered incoming calls via 800 service for hotel accommodations. updated customers profile answered
questions about hotel property worldwide & global.
 Charge customer credit card for hotel stay. Sent customers information via email or text.
Education & Training
HIGH SCHOOL - GENERAL STUDIES April 1982
JENA HIGH SCHOOL Jena,LA
VOCATIONAL DEGREE -GENERAL STUDIES March 1982
WINN PARISH VOCATIONAL SCHOOL Winnfield, La
Accomplishments & Awards
Honorable Discharge Army National Guard, 1990
Volunteer Work
Stephen Center
The open door mission
St vincent De Paul

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1453836903_jmresume

  • 1. Jerry W. Myles 204 s 25th Street Apt D ◆Omaha , Nebraska 68131 ◆531-203-4513 ◆jrrymyles@yahoo.com CUSTOMER SERVICE ACCOUNT REPRESENTATIVE Objective To obtain a position that best utilizes my previous skills and experience. Professional Experience INBOUND CALL CENTER REPRESENTATIVE November 2015 - December 2015 OMAHA STEAKS INC. Omaha, Ne 68132  Answered Incoming Calls for Omaha Steaks for customers ordering goods and products. Billing, Updated customer records gave information on customer accounts. Have been working for the company on and off for 4yrs.  Explained products or services and prices, and answered questions from customers.  Obtained customer information such as name, address, and payment method, and entered orders into computers.  Recorded names, addresses, purchases, and reactions of prospects contacted.  Answered telephone calls from potential customers who have been solicited through advertisements. CUSTOMER CARE SPECIALIST February 2015 - April 2015 RESCARE WORKFORCE Omaha, Ne  Called organizations who have registered with Good 360 to inform them of the website and benefits of utilizing Good 360.  Assisted Job Seekers in the Action Center- including web site/on-line application assistance, making copies, and answering questions.  Assisted with preparation for the job search work shop(making copies, room set-up, ensure supplies are adequate) CUSTOMER CARE REPRESENTATIVE April 2015 - August 2015 MARRIOTT RESERVATION CENTER Omaha,Ne  Answered incoming calls via 800 service for hotel accommodations. updated customers profile answered questions about hotel property worldwide & global.  Charge customer credit card for hotel stay. Sent customers information via email or text.
  • 2. Education & Training HIGH SCHOOL - GENERAL STUDIES April 1982 JENA HIGH SCHOOL Jena,LA VOCATIONAL DEGREE -GENERAL STUDIES March 1982 WINN PARISH VOCATIONAL SCHOOL Winnfield, La Accomplishments & Awards Honorable Discharge Army National Guard, 1990 Volunteer Work Stephen Center The open door mission St vincent De Paul