This document discusses smart cities and their development in Gulf countries. It provides an overview of what makes cities smart, including mobility, healthcare, security, and other factors. It discusses how electronics and digital technologies can be applied in developing areas for applications like crime mapping, telemedicine, and waste management. The document also summarizes Singapore's efforts to become a smart city and provides recommendations for Gulf countries to develop smart cities through city classifications, status assessments, piecewise development, and regional cooperation.
The document summarizes the WASH Bottleneck Analysis Tool (BAT) developed by UNICEF to help countries identify and address bottlenecks preventing improved access to water, sanitation, and hygiene services. The BAT brings stakeholders together to discuss challenges, prioritize issues, and develop evidence-based investment strategies. Pilot tests in Ghana and Sierra Leone found the BAT motivated participants and filled an important gap. While not intended as a performance benchmark or funding needs assessment, the BAT aims to support country and global monitoring efforts if indicators can be standardized and reporting mechanisms established.
Achieving Swachh Bharat through better governed Municipal CorporationsRishi Aggarwal
This document discusses better governance of municipal corporations in India to achieve the Swachh Bharat mission of clean cities and proper solid waste management. It notes that India will soon have 68 million people living in cities that generate high volumes of waste daily, with many dumps that are unscientific. The solid waste management rules from 2000 and 2015 are not fully implemented. Municipal corporations must enforce waste reduction, segregation and create partnerships with businesses to contribute to the mission following transparent governance. Performance should be measured and technical assistance replaced with demands for results from urban departments and corporations.
How governments can know own citizens FOR FREE while making the national econ...Ihar Bayarenka
The document discusses Kenya's Integrated Population Register (IPRS), which consolidates citizen identity information from various authorities into a single database. It provides 24/7 identity verification services to over 300 government agencies and commercial users, helping businesses comply with regulations, offer new services, and increase efficiencies. The IPRS has enabled services like M-Pesa that rely on digital identity verification. The document outlines the system's structure and history, and advantages it provides such as serving as the single source of citizen data, boosting the economy, and aiding e-government initiatives. It also describes the various technical components and services delivered by Industrial Innovation Group to develop and implement the IPRS.
Digimarc Discover Digital Watermarking Demo MaterialsJessica Legg
Concepted complete strategy for the development of a series of demo materials to illustrate potential use cases for Digimarc's digital watermarking technology for brands--connecting print to digital content using hidden signals detected by the Digimarc Discover app.
This piece has several hidden digital watermarks within. Download the Digimarc Discover app to see for yourself!
This document discusses smart cities and their development in Gulf countries. It provides an overview of what makes cities smart, including mobility, healthcare, security, and other factors. It discusses how electronics and digital technologies can be applied in developing areas for applications like crime mapping, telemedicine, and waste management. The document also summarizes Singapore's efforts to become a smart city and provides recommendations for Gulf countries to develop smart cities through city classifications, status assessments, piecewise development, and regional cooperation.
The document summarizes the WASH Bottleneck Analysis Tool (BAT) developed by UNICEF to help countries identify and address bottlenecks preventing improved access to water, sanitation, and hygiene services. The BAT brings stakeholders together to discuss challenges, prioritize issues, and develop evidence-based investment strategies. Pilot tests in Ghana and Sierra Leone found the BAT motivated participants and filled an important gap. While not intended as a performance benchmark or funding needs assessment, the BAT aims to support country and global monitoring efforts if indicators can be standardized and reporting mechanisms established.
Achieving Swachh Bharat through better governed Municipal CorporationsRishi Aggarwal
This document discusses better governance of municipal corporations in India to achieve the Swachh Bharat mission of clean cities and proper solid waste management. It notes that India will soon have 68 million people living in cities that generate high volumes of waste daily, with many dumps that are unscientific. The solid waste management rules from 2000 and 2015 are not fully implemented. Municipal corporations must enforce waste reduction, segregation and create partnerships with businesses to contribute to the mission following transparent governance. Performance should be measured and technical assistance replaced with demands for results from urban departments and corporations.
How governments can know own citizens FOR FREE while making the national econ...Ihar Bayarenka
The document discusses Kenya's Integrated Population Register (IPRS), which consolidates citizen identity information from various authorities into a single database. It provides 24/7 identity verification services to over 300 government agencies and commercial users, helping businesses comply with regulations, offer new services, and increase efficiencies. The IPRS has enabled services like M-Pesa that rely on digital identity verification. The document outlines the system's structure and history, and advantages it provides such as serving as the single source of citizen data, boosting the economy, and aiding e-government initiatives. It also describes the various technical components and services delivered by Industrial Innovation Group to develop and implement the IPRS.
Digimarc Discover Digital Watermarking Demo MaterialsJessica Legg
Concepted complete strategy for the development of a series of demo materials to illustrate potential use cases for Digimarc's digital watermarking technology for brands--connecting print to digital content using hidden signals detected by the Digimarc Discover app.
This piece has several hidden digital watermarks within. Download the Digimarc Discover app to see for yourself!
Walgreens installed over 60 HD surveillance cameras throughout its flagship store in Chicago to create a safe and secure shopping environment for customers and employees. The cameras provide detailed images to monitor transactions and activity in the store from a central monitoring system. This comprehensive security solution helps Walgreens provide innovative retail experiences while maintaining a safe environment.
The document discusses factors that impact email deliverability. It notes that reputation, as determined by things like user complaints, domain history, bounce rates, and mailing practices, is key to deliverability. The document outlines best practices like proper server configuration, DNS setup, transparency, throttling deployment, building emails without CSS/scripting and hosting media externally, and testing messages for spam scores. Following email best practices is important to obtain and maintain a good reputation over time.
iQmetrix Maps: Data Visualization for Your BusinessiQmetrixCorp
We’re pleased to unveil our new and powerful product, iQmetrix Maps, which offers a set of live interactive maps specialized for the North American wireless industry. iQmetrix Maps shows all U.S. and Canadian carrier information, your company’s store locations, your customers’ locations and density, as well as competitors’ location in your surrounding area. Combined with official census data (e.g. age and income) live traffic and weather overlays, iQmetrix Maps is an incredibly powerful tool for planning the strategic growth of your company.
Managing supplier content and product informationEnterworks Inc.
An overview of how Enterworks Enable helps suppliers better acquire and manage their product content, and publish it and share it with their dealers and distributors.
This document discusses political geography and immigration. It provides background information on key terms related to migration, including types of immigrants. It notes factors that influence migration patterns and discusses economic impacts. Characteristics of migrants are outlined, including evidence of "brain drain" in Caribbean countries. Statistics are presented on the size and characteristics of unauthorized immigrant populations in the US. Potential policy approaches to immigration are also mentioned.
“Compete to Succeed: Investing in Women-Led Startups.” Women in STEM Summit, ...Deborah Weinswig
"Four-Quadrant Disruptors Framework is a new model of thinking that identifies four areas of opportunity for retailers and startups that serve the retail industry:” https://www.fbicgroup.com/sites/default/files/The%20Four%20Quadrant%20Disruptors%20Framework%20%20by%20Fung%20Global%20Retail%20Tech%20June%207%202016_0.pdf
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Oakley and eCommerce - Critical Success Factors for Multi Channel PlanningJerry Inman
In the new world of integrated, multi-channel retailing, consumers should be able to find the products they want quickly and efficiently through the channel of their choice. A higher level of customer service is more critical than ever to survive and thrive, but this adds new complexities to integrating an operational patchwork of information systems, organizations, people and discreet business processes.
The document is a magazine published by Compass Group North America called "Elements" that highlights the culinary excellence and community involvement of Compass Group chefs. It introduces several celebrity chef partners and their favorite recipes. It also provides updates on local events and innovative solutions from different Compass Group brands like Wolfgang Puck Catering, Restaurant Associates, and FLIK International. The cover article profiles the motivations and inspirations of the celebrity chefs who have partnered with Compass Group.
Catchoom Augmented Reality insights July 2013Catchoom
This document provides an overview of augmented reality (AR) and Catchoom's image recognition technologies. It defines AR as adding digital information to a real-world view in real-time. Trends discussed include wearable AR, cloud-based apps, and 3D tracking without markers. Case studies show how AR enhances print advertising. QR codes are compared as being less aesthetic and only working on flat surfaces. Catchoom is introduced as an image recognition platform that powers AR apps and increases user engagement with printed content.
Este es el Hardware utilizado en nuestra solución de conteo de personas, sensores diseñador y fabricados en inglaterra por Irisys (empresa del grupo fluke) cuya especialidad es tecnología termica.
Estos sensores se comportan de forma precisa, teniendo un margen de error de captura del 2 al 5%, siendo un dato fiable la mètrica arrojada.
Dichos sensores operan a alturas de hasta 12 mts, dibujando una pirámide de base cuadrada de igual medida.
Ben Matthews presented "Personal PR" Impress London, a conference for PR students, on 11 November 2010.
Find out more at http://impress.brightone.org.uk/
Follow Ben at http://twitter.com/benrmatthews/
The document discusses two citizen contact initiatives in Punjab, Pakistan: the Citizen Contact Centre and Punjab Blood Line. The Citizen Contact Centre is a shared facility that allows government departments to communicate with citizens via SMS, calls and other means to disseminate information, conduct surveys, and address complaints. Punjab Blood Line aims to address blood shortages by registering blood donors and facilitating matching of donors to donation requests through a call center and online platform. It has registered over 18,000 donors so far and mobilized donors to fulfill over 75 blood donation requests.
An experienced SAP consultant with over 15 years of experience in ABAP development and configuration of SAP modules including SD, MM, WM, and PP. Experienced in designing interfaces between SAP and other systems, developing custom programs and reports, and performing system implementations, upgrades, and support for clients across various industries.
Isabelle moeller biometrics institute presentation for NestaNesta
The Biometrics Institute is an independent and impartial international membership organization that promotes the responsible use of biometrics. It was founded in 2001 and has offices in London and Sydney. The Institute brings together biometrics users, suppliers, and researchers to discuss issues and set standards through various expert groups. Its over 140 members include government agencies, academic institutions, and private companies from around the world.
Retailers remain laser-focused on improving the customer experience in every part of the store. They are improving the checkout experience, hiring more store associates and empowering managers with mobile tools. The recently released RSR store study confirms this and other trends, such as:
• 52% of retailers see high value in modern POS hardware and software
• 55% see high value in employee selling tools on the sales floor
• 43% see high value in personal scanners and self-service sales
During this webinar, Paula Rosenblum from RSR will share these and other findings from the store study and discuss how retailers can respond in order to achieve better in-store results.
Part two of the presentation will feature a deep dive into how the checkout experience affects overall store performance, honing in on all aspects of checkout, including POS, self-checkout, the queue process, impulse buying, couponing and tendering. Each aspect of the checkout experience contributes to a successful sale. If any part of the checkout experience is negative, 50% or more shoppers may opt to shop online instead.
The document discusses tools and techniques for big data analytics, including A/B testing, crowdsourcing, machine learning, and data mining. It provides an overview of the big data analysis pipeline, including data acquisition, information extraction, integration and representation, query processing and analysis, and interpretation. The document also discusses fields where big data is relevant like industry, healthcare, and research. It analyzes tools like A/B testing, machine learning, and data mining techniques in more detail.
This research proposal aims to study the themes and functions of folktales among the Tangle people of Nigeria. Folktales are an important part of oral tradition but are declining as urbanization impacts storytelling practices. The researcher plans to interview members of the Tangle community and analyze their folktales to understand what cultural values they contain and how they have changed over time. Applying a functionalist theoretical perspective, the study seeks to preserve the Tangle folklore tradition, document its aesthetic qualities, and bring attention to this understudied group. The results could provide insights into the Tangle people's origins, social norms, and worldview as conveyed through their oral stories and storytelling practices.
Recommendation for mobile companies to win in mea regionSarfaraz Syed
This is Based on my research . Hope it Helps in understanding the potential of the MEA region to telecom entities and in this fast paced world , where the next growth going to come from >
A flagship CTO event, this has grown into a platform for knowledge-sharing among peer groups steering ICT projects in e-delivery of health care, education and governance. This Forum echoes the Commonwealth's 2013 theme: The Road Ahead for Africa.
Walgreens installed over 60 HD surveillance cameras throughout its flagship store in Chicago to create a safe and secure shopping environment for customers and employees. The cameras provide detailed images to monitor transactions and activity in the store from a central monitoring system. This comprehensive security solution helps Walgreens provide innovative retail experiences while maintaining a safe environment.
The document discusses factors that impact email deliverability. It notes that reputation, as determined by things like user complaints, domain history, bounce rates, and mailing practices, is key to deliverability. The document outlines best practices like proper server configuration, DNS setup, transparency, throttling deployment, building emails without CSS/scripting and hosting media externally, and testing messages for spam scores. Following email best practices is important to obtain and maintain a good reputation over time.
iQmetrix Maps: Data Visualization for Your BusinessiQmetrixCorp
We’re pleased to unveil our new and powerful product, iQmetrix Maps, which offers a set of live interactive maps specialized for the North American wireless industry. iQmetrix Maps shows all U.S. and Canadian carrier information, your company’s store locations, your customers’ locations and density, as well as competitors’ location in your surrounding area. Combined with official census data (e.g. age and income) live traffic and weather overlays, iQmetrix Maps is an incredibly powerful tool for planning the strategic growth of your company.
Managing supplier content and product informationEnterworks Inc.
An overview of how Enterworks Enable helps suppliers better acquire and manage their product content, and publish it and share it with their dealers and distributors.
This document discusses political geography and immigration. It provides background information on key terms related to migration, including types of immigrants. It notes factors that influence migration patterns and discusses economic impacts. Characteristics of migrants are outlined, including evidence of "brain drain" in Caribbean countries. Statistics are presented on the size and characteristics of unauthorized immigrant populations in the US. Potential policy approaches to immigration are also mentioned.
“Compete to Succeed: Investing in Women-Led Startups.” Women in STEM Summit, ...Deborah Weinswig
"Four-Quadrant Disruptors Framework is a new model of thinking that identifies four areas of opportunity for retailers and startups that serve the retail industry:” https://www.fbicgroup.com/sites/default/files/The%20Four%20Quadrant%20Disruptors%20Framework%20%20by%20Fung%20Global%20Retail%20Tech%20June%207%202016_0.pdf
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Oakley and eCommerce - Critical Success Factors for Multi Channel PlanningJerry Inman
In the new world of integrated, multi-channel retailing, consumers should be able to find the products they want quickly and efficiently through the channel of their choice. A higher level of customer service is more critical than ever to survive and thrive, but this adds new complexities to integrating an operational patchwork of information systems, organizations, people and discreet business processes.
The document is a magazine published by Compass Group North America called "Elements" that highlights the culinary excellence and community involvement of Compass Group chefs. It introduces several celebrity chef partners and their favorite recipes. It also provides updates on local events and innovative solutions from different Compass Group brands like Wolfgang Puck Catering, Restaurant Associates, and FLIK International. The cover article profiles the motivations and inspirations of the celebrity chefs who have partnered with Compass Group.
Catchoom Augmented Reality insights July 2013Catchoom
This document provides an overview of augmented reality (AR) and Catchoom's image recognition technologies. It defines AR as adding digital information to a real-world view in real-time. Trends discussed include wearable AR, cloud-based apps, and 3D tracking without markers. Case studies show how AR enhances print advertising. QR codes are compared as being less aesthetic and only working on flat surfaces. Catchoom is introduced as an image recognition platform that powers AR apps and increases user engagement with printed content.
Este es el Hardware utilizado en nuestra solución de conteo de personas, sensores diseñador y fabricados en inglaterra por Irisys (empresa del grupo fluke) cuya especialidad es tecnología termica.
Estos sensores se comportan de forma precisa, teniendo un margen de error de captura del 2 al 5%, siendo un dato fiable la mètrica arrojada.
Dichos sensores operan a alturas de hasta 12 mts, dibujando una pirámide de base cuadrada de igual medida.
Ben Matthews presented "Personal PR" Impress London, a conference for PR students, on 11 November 2010.
Find out more at http://impress.brightone.org.uk/
Follow Ben at http://twitter.com/benrmatthews/
The document discusses two citizen contact initiatives in Punjab, Pakistan: the Citizen Contact Centre and Punjab Blood Line. The Citizen Contact Centre is a shared facility that allows government departments to communicate with citizens via SMS, calls and other means to disseminate information, conduct surveys, and address complaints. Punjab Blood Line aims to address blood shortages by registering blood donors and facilitating matching of donors to donation requests through a call center and online platform. It has registered over 18,000 donors so far and mobilized donors to fulfill over 75 blood donation requests.
An experienced SAP consultant with over 15 years of experience in ABAP development and configuration of SAP modules including SD, MM, WM, and PP. Experienced in designing interfaces between SAP and other systems, developing custom programs and reports, and performing system implementations, upgrades, and support for clients across various industries.
Isabelle moeller biometrics institute presentation for NestaNesta
The Biometrics Institute is an independent and impartial international membership organization that promotes the responsible use of biometrics. It was founded in 2001 and has offices in London and Sydney. The Institute brings together biometrics users, suppliers, and researchers to discuss issues and set standards through various expert groups. Its over 140 members include government agencies, academic institutions, and private companies from around the world.
Retailers remain laser-focused on improving the customer experience in every part of the store. They are improving the checkout experience, hiring more store associates and empowering managers with mobile tools. The recently released RSR store study confirms this and other trends, such as:
• 52% of retailers see high value in modern POS hardware and software
• 55% see high value in employee selling tools on the sales floor
• 43% see high value in personal scanners and self-service sales
During this webinar, Paula Rosenblum from RSR will share these and other findings from the store study and discuss how retailers can respond in order to achieve better in-store results.
Part two of the presentation will feature a deep dive into how the checkout experience affects overall store performance, honing in on all aspects of checkout, including POS, self-checkout, the queue process, impulse buying, couponing and tendering. Each aspect of the checkout experience contributes to a successful sale. If any part of the checkout experience is negative, 50% or more shoppers may opt to shop online instead.
The document discusses tools and techniques for big data analytics, including A/B testing, crowdsourcing, machine learning, and data mining. It provides an overview of the big data analysis pipeline, including data acquisition, information extraction, integration and representation, query processing and analysis, and interpretation. The document also discusses fields where big data is relevant like industry, healthcare, and research. It analyzes tools like A/B testing, machine learning, and data mining techniques in more detail.
This research proposal aims to study the themes and functions of folktales among the Tangle people of Nigeria. Folktales are an important part of oral tradition but are declining as urbanization impacts storytelling practices. The researcher plans to interview members of the Tangle community and analyze their folktales to understand what cultural values they contain and how they have changed over time. Applying a functionalist theoretical perspective, the study seeks to preserve the Tangle folklore tradition, document its aesthetic qualities, and bring attention to this understudied group. The results could provide insights into the Tangle people's origins, social norms, and worldview as conveyed through their oral stories and storytelling practices.
Recommendation for mobile companies to win in mea regionSarfaraz Syed
This is Based on my research . Hope it Helps in understanding the potential of the MEA region to telecom entities and in this fast paced world , where the next growth going to come from >
A flagship CTO event, this has grown into a platform for knowledge-sharing among peer groups steering ICT projects in e-delivery of health care, education and governance. This Forum echoes the Commonwealth's 2013 theme: The Road Ahead for Africa.
1) In 2014, Ukraine reformed its administrative services by creating Citizen Administrative Services Providers (CASPs) at the city and district levels to provide basic public services. While CASPs improved access, only 5% of citizens positively rated service quality in 2014.
2) The project supported CSOs to monitor CASPs through seed grants, trainings, and documenting best practices. It also assessed e-governance in 100 cities. Lessons showed a need for quality standards, ICT use, and awareness.
3) Plans for 2015 include advocating for real service transfers to CASPs, enhancing CASP and CSO capacities, supporting quality policies, and nurturing cooperation between CASPs and CSO
This document discusses strategies for strengthening accountability in water and natural resource projects. It provides examples from South Africa, Tanzania, and Zambia of regulator-led actions to promote citizen participation and oversight of service providers. Key challenges discussed include the need for a paradigm shift towards partnerships between citizens, service providers, and governments to improve service delivery. Questions are also raised around ensuring citizen ownership of accountability mechanisms and selecting representative citizen groups.
Imagineering india - Possibilities, Realities, Way Forward & The EssentialsSatya Chari
This document provides an overview of opportunities and challenges for developing India's economy. It discusses how India has shifted towards a market economy since 1991 but still faces obstacles due to its diverse society, fragmented politics, and inefficient bureaucracy. Successful navigation of India requires nuanced strategies like understanding policies, working with stakeholders, and leveraging relationships. The document outlines compelling opportunities in sectors like infrastructure, technology, healthcare, and agriculture that require capital, technologies, and access to markets to fulfill India's growing demands. It argues that India needs capable partners to help address these opportunities.
Based on this document, citizens expect government employees to:
- Collaborate with citizens and elected officials in developing meaningful performance measures
- Consider citizen perspectives and priorities, not just managerial needs, when developing measures
- Provide transparent performance information to citizens so they can hold government accountable
- Deliver high-quality customer service and ensure a professional level of service from all public employees
The key expectations are open communication, transparency, and a focus on citizen priorities and service quality rather than just internal managerial concerns. Citizens want to be involved in measuring government performance and want performance information to be shared publicly so they can properly oversee the government.
Principles for co-creation of best practices with farmers: Stakeholder perspe...Sadie W Shelton
Presented by Ciniro Costa Jr., Alliance of Bioversity & CIAT, at the "Best practices for digital tool inclusiveness and farmer co-creation of practices with local stakeholders" workshop on 30 November 2022.
In this informal expert workshop, the TRANSITIONS Inclusive Digital Tools (ATDT) project reviewed and received feedback from stakeholders and experts on proposed guidance for smallholder farmer’s inclusion and co-creation of farm practices for agroecology and climate change action. Invited participants included digital resource specialists, farmer-support organizations, and agroecology and climate change experts. In 2023, we will apply the principles with our action partners in Brazil and Vietnam to guide digital innovations. In the workshop we sought input to the relevance, coherence and usability of the proposed principles to guide future work.
More on the ATDT Project: https://bit.ly/InclusiveDTs
The document summarizes the work of the Moldova Innovation Lab, which aims to improve public services and policies in Moldova. The Lab works to redesign public services through simplifying processes and digitizing services. It also tests new approaches to policymaking, such as using evidence-based research, behavioral insights, and crowdsourcing ideas from citizens. Current projects include streamlining residence registration and helping migrants find work, as well as gathering community feedback to better inform local planning. The Lab brings together experts and partners to apply skills like service design, data analysis, and citizens engagement to pilot innovative solutions for public authorities in Moldova.
This document discusses international best practices and standards for public grievance handling systems. It outlines citizen charters developed in several countries from 1991 onward to establish standards for citizen services and complaint resolution. India developed a Citizen's Charter in 1997 and later the Indian Standard IS 15700 in 2005 to improve citizen services and establish procedures for handling complaints. The document discusses key elements of IS 15700 including a citizen-focused approach, standards for service delivery, a complaint handling process, and monitoring performance data. It notes Kerala's strong history with administrative reforms and rights-based governance that influence how its public grievance system could be structured, and proposes strategies for addressing different types of grievances. Finally, it provides an overview of the features and modules
This presentation was made for the UAE CIOs round table discussion event in Dubai and sponsored by CNME, HUAWEI and Smartworld. It presents overview of digital government and drivers and trends that are shaping the future government services and implications to the public service managers and CIOs.
The document discusses strategies to ensure people-centered, clean, and efficient governance in the region. It outlines programs that were implemented to assess frontline services, enhance transparency, ensure public participation, and improve government procurement. Challenges discussed include longer processing times, weak implementation of anti-red tape laws, and poor access to online government information. Priority strategies proposed to address these include strict enforcement of anti-red tape laws, competency-based hiring, continuing training of government workers, monitoring performance of local governments, and strengthening crime prevention. The legislative agenda suggests establishing a Professional Regulation Commission office, reviewing procurement laws, and streamlining government transactions.
The document discusses key factors for designing and delivering public services digitally. It outlines the OECD's Digital Government Policy Framework, which includes 6 characteristics: 1) digital by design, 2) data-driven, 3) government as a platform, 4) open by default, 5) user-driven, and 6) proactive. It also presents a framework for analyzing service design and delivery, identifying elements like leadership, understanding user needs, multi-disciplinary teams, best practices, data strategies, and digital skills. The document argues that designing digitally-enabled public services requires considering users, technologies, organizational structures, and governance.
[WeGO e-Government Program]City Paper Presentation : Mexico City(Mexico)shrdcinfo
This document discusses Mexico City's efforts to improve government services through digital initiatives. It outlines three key cases: 1) Standardizing government procedures and making information accessible online, 2) Developing an open government strategy to publish open data standards, and 3) Creating a single app to consolidate valuable government services for citizens. The goal is to enhance transparency, participation, and service delivery through e-government and open data projects. Challenges include establishing data standards and infrastructure across agencies to realize the full benefits of big data for improved city management.
Presentation given at the USAID SQALE Symposium, Bridging the Quality Gap - Strengthening Quality Improvement in Community Health Services, by Charles Mito on behalf of MEASURE Evaluation PIMA. http://usaidsqale.reachoutconsortium.org/
This lecture will analyze the increasingly important topic of assessment and evaluation in e-government. Different models, methodologies and approaches will be presented.
Dimitris Sarantis, Researcher, United Nations University, PT
Citizen-centric public services in the Western Balkans:
Webinar 3 - Setting service standards and monitoring, 5 July 2022. Presentation given by Ben Welby, OECD.
Accountability, Citizen Voice and Public Service DeliveryRidho Fitrah Hyzkia
1. After a decade of decentralization in Indonesia, sub-national service quality remains low and community needs have failed to shape government priorities, despite higher funding levels not improving local outcomes.
2. Poor service delivery is not due to a lack of capacity, authority or resources at the local level, but because local government staff and frontline workers lack incentives and accountability for their performance.
3. Reforms are needed to improve local government efficiency and responsiveness to local needs through stronger community engagement and social accountability, as well as incentives for good performance by frontline public servants.
Similar to Balance Innovations in Backoffice Improvement and Service Delivery A study case of Civil Registration System in Angola - 12th CONTECSI (20)
12th CONTECSI USP - Guia para publicar Andre Jun EmeraldTECSI FEA USP
Este documento fornece um guia sobre como publicar artigos acadêmicos. Ele discute o processo de publicação, incluindo escolher uma revista apropriada, estruturar o artigo, escrever um resumo e lidar com a revisão. Também aborda questões éticas como plágio e direitos autorais. O objetivo é ajudar os autores a produzir trabalhos de alta qualidade e ter sucesso na publicação.
12 contecsi IT Management GAESI USP Rastreabilidade de Medicamentos - Elcio...TECSI FEA USP
O documento discute os problemas da falsificação e contrabando de medicamentos no Brasil, como a evasão fiscal de bilhões e centenas de milhares de mortes por ano. A rastreabilidade de medicamentos é proposta como a principal solução, exigindo que todos os medicamentos tenham um número de identificação e que cada elo da cadeia de suprimentos reporte os movimentos. A lei brasileira estabelece prazos para a implantação até 2016.
Mendeley is a free reference manager and academic social network that can be used to organize research papers and citations, collaborate with other researchers, and discover new papers. It allows users to organize PDF documents and references, sync their libraries across devices, manually add references or import them from other databases, annotate and highlight PDFs, and generate citations and bibliographies in Microsoft Word. Users can also create and join public and private groups to share papers. Mendeley provides recommendations of new research papers based on a user's library and can help users stay up-to-date on the latest papers in their fields.
Planejamento e gestão de indicadores para projetos digitais - Workshop 12th C...TECSI FEA USP
Planejamento e gestão de indicadores para projetos digitais
Objetivos de um projeto digital
•Técnicas de operação de dados
•Metodologia 5W2H
•Caso de uso
Programa de Apoio às Publicações Científicas Periódicas da USP - 12th CONTECSI TECSI FEA USP
O documento descreve o Programa de Apoio às Publicações Científicas Periódicas da USP, que tem como objetivo promover políticas e ações para melhorar a qualidade e internacionalização das revistas científicas da USP. O programa oferece serviços como hospedagem online, atribuição de identificadores digitais, preservação digital e apoio financeiro. O Portal de Revistas da USP reúne as publicações da universidade e teve aumento significativo no número de artigos e acessos.
Centro Integrado de Mobilidade Urbana CIMU - 12th CONTECSI TECSI FEA USP
O documento discute a proposta de implementação de um Centro Integrado de Mobilidade Urbana (CIMU) em São Paulo, que centralizaria as informações de trânsito e transporte para melhor coordenar a mobilidade na cidade. O CIMU integraria todos os sistemas existentes e permitiria visualizar dados de forma global para tomada de decisões, automatizar processos, implementar novas funcionalidades e compartilhar recursos. Isso reduziria custos e melhoraria a oferta, coordenação e satisfação dos usuários.
The ladder of Citizens ‘smartness’ Citizens participation in smart cities - 1...TECSI FEA USP
Citizens can engage in trade-offs with powerholders (Partnership), obtain the majority of decision-making seats (Delegated Power), or full managerial power (Citizen Control).the havenots are allowed to hear (In-forming), to have a voice (Consultation) and to ad-vise, but the powerholders retain the right to decide (Placation)
Papel de los vocabularios semánticos en la economía en red - 12th CONTECSI TECSI FEA USP
O documento discute o papel dos vocabulários semânticos na economia da internet. Apresenta diferentes tipos de vocabulários como folksonomias, taxonomias e ontologias e discute suas vantagens e desvantagens. Também aborda como empresas e instituições usam sites como o Flickr para compartilhar e organizar fotografias usando folksonomias.
This document describes an automated clustering and outlier detection program. The program normalizes data, performs principal component analysis to select important components, compares clustering algorithms, selects the best model using silhouette values, and produces outputs labeling clusters and outliers. It is demonstrated on a sample of 5,000 credit card customer records, identifying a small cluster of 3 accounts as outliers based on features like new status and high late payments.
Sistema Autenticador e Transmissor (SAT): modelo tecnológico de automação e c...TECSI FEA USP
O documento propõe o Sistema Autenticador e Transmissor (SAT), um modelo tecnológico para automatizar processos em cidades inteligentes, aplicado inicialmente ao setor tributário. O SAT centralizaria dados de vendas no varejo para análise fiscal e combate à sonegação, simplificando obrigações para contribuintes e melhorando o controle do fisco.
GAESI - Gestão em Automação e TI - 12th CONTECSI TECSI FEA USP
O documento discute a implementação de um sistema integrado chamado Porto Azul para melhorar a eficiência da cadeia logística portuária. O sistema permitiria a gestão e rastreabilidade de cargas desde o início até o fim do processo, reduzindo custos, antecipando problemas e melhorando a produtividade. Próximos passos incluem mapear processos de negócios, especificar requisitos, identificar usuários e realizar testes piloto antes do lançamento completo.
Co-production: an opportunity toward better digital governance - 12th CONTECSI TECSI FEA USP
O documento discute a governança digital no setor público brasileiro. Ele descreve governança digital como a utilização de tecnologias da informação pelo governo para melhorar o acesso à informação, prestação de serviços e participação social. O documento também discute estratégias do governo brasileiro para aprimorar a governança digital, incluindo a simplificação de serviços, integração de sistemas e abertura de dados governamentais.
Auditoria Contínua e o Sistema de Controle da Administração Pública Federal -...TECSI FEA USP
O documento descreve os sistemas de controle da administração pública federal no Brasil, incluindo o sistema de controle interno e externo. Ele também discute a importância da auditoria contínua nesses órgãos para monitorar riscos e controles de forma permanente.
Text Mining and Continuous Assurance Kevin Moffitt - 12th CONTECSI 34th WCARSTECSI FEA USP
Continuous Assurance
• Allows for the automated and frequent review of business data
• Current focus is on the structured data
– General ledgers
– Financial statements
– XBRL
• However, we cannot ignore the information found in unstructured data
–Textual data, for example narrative portion of financial disclosures
• Up to 85% of the data in financial disclosures is in the form of text
Federal Audit in Relation to Continuous Audit - 12th CONTECSI 34th WCARSTECSI FEA USP
This document discusses using continuous auditing and XBRL tagging of government financial reports to improve access and analysis of those reports. It notes that current government financial reports like CAFRs are often only available as PDFs from various websites, making them difficult for automated analysis. The document advocates tagging CAFRs and other reports with XBRL to make their contents machine-readable, allowing more time to be spent on analysis rather than data extraction. With XBRL tagging, reports could be stored in a central repository and continuous auditing could generate real-time, standardized reports for various stakeholders like citizens, legislators, and analysts.
O Tribunal de Contas da União e a Auditoria Contínua - 12th CONTECSI 34th WCARSTECSI FEA USP
O documento discute o plano de controle externo do Tribunal de Contas da União para 2015-2017, que inclui auditorias contínuas e preditivas para melhorar a fiscalização e a transparência da administração pública em benefício dos cidadãos, utilizando tecnologias como dados abertos.
Cenário atual da Auditoria Contínua em Bancos no Brasil Itaú-Unibanco Holding...TECSI FEA USP
O documento descreve a auditoria contínua em bancos brasileiros, com foco no Itaú Unibanco. Ele discute as tendências de auditoria, como análise de dados, big data e inteligência artificial. Também apresenta a estrutura de auditoria contínua do Itaú, que utiliza equipes centralizadas para automação de testes e indicadores, e ferramentas como ACL, SAS e Tableau.
Auditoria Eletrônica: Automatização de procedimentos de auditoria através do ...TECSI FEA USP
Auditoria Eletrônica: Automatização de procedimentos de auditoria através do uso de ferramentas de análise de dados. Provê relevante ganho de performance na execução e abrangência de análise. Nos referimos aos testes automatizados como CAATs.
•Auditoria Contínua: Avaliação de risco de forma perene ao longo do tempo através do uso de indicadores ou de técnicas de monitoramento como participação em fóruns, leitura de relatórios, reuniões periódicas, acompanhamento do mercado, dentre outras atividades.
•Análise de Dados / Datamining: Uso de técnicas estatísticas para identificação de comportamentos ou tendências atreladas ao risco da área ou processo.
•Big Data: Acesso a grande volume de dados, tanto de origem endógena como exógena, com processamento rápido em função de sua característica de replicação de dados. Aliado ao uso de técnicas estatísticas e cruzamento de informações permite a identificação de comportamentos, padrões, tendências, etc.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Speck&Tech
ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Balance Innovations in Backoffice Improvement and Service Delivery A study case of Civil Registration System in Angola - 12th CONTECSI
1. Balance Innovations in Backoffice
Improvement and Service Delivery
A study case of Civil Registration System in
Angola
Cláudio Machado
CONTECSI 2015
São Paulo - Brazil
2. The dilemma of burocracy:
improve backoffice or service delivery?
4. APAI-CRVS
• Africa Programme on Rapid Improvement of Civil Registration and Vital
Statistics
• 70% no registered population in sub-Saharan Africa
• In majority of African countries, past initiatives and efforts aimed at
improving Civil Registration and Vital Statistics (CRVS) systems were largely
dominated by isolated project-based and institution-led ad hoc exercises.
• CRVS is multi-disciplinary and multi-sectoral in nature. This calls not only for
a coordinated but also a holistic approach in improving and strengthening the
systems.
• The other major drawback of past interventions was the inadequate
understanding of the interface and inter-linkages of civil registration functions
with the service providers and individual beneficiaries. Improving CRVS
involves parallel efforts in generating demand and ensuring that there is
adequate supply to meet these demands.
5. Angola
• Independence: 1975
• Population: 24 M (Census 2014)
• Civil war until 2002
• Many facilities of Civil Registration was destroyed during
conflicts
6. Huge backlog
• 8 million people without documents
• Nation Plan for expand service delivery
• Mobile services for rural areas
7. Dinâmica do Sistema CRVS
RegistryDeclaration Means of
proof
Civil
Registration
Notification of
vital eventl
Health
Nation
Statistic
Estatistic
CRVS
System
Interfaces
Identity
Card
Health
services
Education
Social
Protectio
CertificateBoletim
8. Business Process
• Business Process analyze by
client perspective;
• End-to-end process;
• Cross functional board;
• Maturity model
• Keep it simple, stupid. (KISS)
9. Models of innovation (Gallouj)
Idea Development Production
Idea Development Production
Production Idea Development
Traditional linear
model
Idea
Production
Idea
Development
Further
Development
Interactive
model
Practice-based model
Bricolage model
Ad hoc model
Rapid application
model
Idea Production Development
10. Conclusions
• Civil Registration and Vital Statistcs data will be indispensable in
monitoring the Sustainable Development Goals (Post-2015 Agenda);
• Look for incentives that give rise for appropriate institutions and realistic
implementation;
• Backoffice innovations and service delivery must be balanced;
• Technological and social component must be also balanced;
• Social innovation = a change in the way a need is satisfied by the
consumer.
11. References
• Principles and Recommendations for a Vital Statistics System.
Revision 3. UNSTATS, 2014.
• Guide to Business Process Management Body of Knowledge
(BPM CBOK) . ABPMP, 2014.
• World Development Report 2004: Making Services Work for
Poor People. World Bank, 2004.
• Social Innovation and Service Innovation. Faridah Djellal and
Faïz Gallouj, 2011