Cross-Cultural Negotiation
1
Key Challenges of Intercultural
Negotiations
• Expanding the pie
• Dividing the pie
• Sacred values and taboo trade-offs
• Biased punctuation of conflict
• Ethnocentrism
• Affiliation bias
Predictors of Success in Intercultural
Negotiations (I)
August 30, 2015
3
• Conceptual complexity
• Broad categorization
• Empathy
• Sociability
• Critical acceptance of stereotypes
• Openness to different points of view
• Interest in host culture
• Task orientation
Predictors of Success in Intercultural
Negotiations (II)
• Cultural flexibility
• Social orientation
• Willingness to communicate
• Patience
• Intercultural sensitivity
• Tolerance for differences among people
• Sense of humor
• Skills in collaborative conflict resolution
August 30, 2015
4
Advice for Cross-Cultural Negotiators
• Anticipate difference in strategy and tactics that may
cause misunderstandings
• Analyze cultural differences to identify differences in
values that expand the pie
• Recognize that the other party may not share your view
of what constitutes power
• Avoid attribution errors
• Find out how to show respect in the other culture
• Know your options for change
▫ Integration
▫ Assimilation
▫ Separation
▫ Marginalization
August 30, 2015
5
Advice for Cross-Cultural Negotiators
• Anticipate difference in strategy and tactics that may
cause misunderstandings
• Analyze cultural differences to identify differences in
values that expand the pie
• Recognize that the other party may not share your view
of what constitutes power
• Avoid attribution errors
• Find out how to show respect in the other culture
• Know your options for change
▫ Integration
▫ Assimilation
▫ Separation
▫ Marginalization
August 30, 2015
5

10 cross cultural negotiation

  • 1.
  • 2.
    Key Challenges ofIntercultural Negotiations • Expanding the pie • Dividing the pie • Sacred values and taboo trade-offs • Biased punctuation of conflict • Ethnocentrism • Affiliation bias
  • 3.
    Predictors of Successin Intercultural Negotiations (I) August 30, 2015 3 • Conceptual complexity • Broad categorization • Empathy • Sociability • Critical acceptance of stereotypes • Openness to different points of view • Interest in host culture • Task orientation
  • 4.
    Predictors of Successin Intercultural Negotiations (II) • Cultural flexibility • Social orientation • Willingness to communicate • Patience • Intercultural sensitivity • Tolerance for differences among people • Sense of humor • Skills in collaborative conflict resolution August 30, 2015 4
  • 5.
    Advice for Cross-CulturalNegotiators • Anticipate difference in strategy and tactics that may cause misunderstandings • Analyze cultural differences to identify differences in values that expand the pie • Recognize that the other party may not share your view of what constitutes power • Avoid attribution errors • Find out how to show respect in the other culture • Know your options for change ▫ Integration ▫ Assimilation ▫ Separation ▫ Marginalization August 30, 2015 5
  • 6.
    Advice for Cross-CulturalNegotiators • Anticipate difference in strategy and tactics that may cause misunderstandings • Analyze cultural differences to identify differences in values that expand the pie • Recognize that the other party may not share your view of what constitutes power • Avoid attribution errors • Find out how to show respect in the other culture • Know your options for change ▫ Integration ▫ Assimilation ▫ Separation ▫ Marginalization August 30, 2015 5