This document provides an overview of chapter 1 from a basic cargo course. It defines a cargo warehouse and describes the key functions and processes within an airport cargo terminal. These include import and export areas, interline/trans-shipment areas, and storage facilities. It also discusses the roles of agencies, compliance requirements, customer service, liability, air waybills, and the importance of cargo security and risk assessment. The goal of the chapter is to introduce students to the cargo warehouse and related concepts.

1. Basic Cargo
Course

2. Corse Contents

3. Have 3 Chapters of Course
Chapter 1:
INTRODUCTION TO THE CARGO WAREHOUSE
Chapter 2:
UNIT LOAD DEVICES
Chapter 3:
SAFETY IN WAREHOUSE

4. Chapter 1:
INTRODUCTION TO THE
CARGO WAREHOUSE
By the end of this chapter, you will be able to :
• Define a Cargo Warehouse.
• Describe cargo flow and processes in the
warehouse.
• Identify various functions of each area of the
warehouse.
• Describe legal requirements governing the safety
and security of cargo operation.

5. Effects of weight

6. What are cargo ?
•The word cargo refers in
particular to goods or
produce being conveyed –
generally for commercial gain
– by ship, Track, or aircraft.

7. Abbreviations:
GHA Ground Handling Agency
ACC Air Cargo Consignments
EU European Union
ULD Unit Load Devices
IATA International Air Transport Association
FAA Federal Aviation Authority
UCM ULD Control Message
CPM Container Pallet Message
SCM Stock Control Message
GOM Ground Operation Manual
CSM Cargo Services Manual
CSD Consignment Security Declaration
FOD Foreign Object Debris
SOP Stander Operating Procedure
OSHA Occupation Safety Health Administration
PPE Personal Protected Equipment
ASR Air Safety eReport
GSR Ground Safety eReport
TOR Technical Occurrence eReporting

8. What is Cargo Warehouse?
• Any English dictionary would define a warehouse as
a building of a part of one, for the storage of
goods etc.
• A warehouse at the airport, however. Is more than
a storage building. It is a terminal to ship cargo,
stores and mail from to or via the airport.

9. Airport Cargo Terminal
• Goods transport starts with the shipper.
When the shipper contracts with a freight
forwarder, the forwarder arranges the entire
transportation chain, from door to door
(shipper and consignee).
• The freight forwarder company is
responsible for ensure compliance with all
legal and customs requirements, and
advising shippers on or arranging the
packaging of transported goods.

10. Figure 1.a
How import and export flows of cargo
move through the airport terminal
incoming cargo for export passes through
the reception area.

13. Export Area
This stage is complex: it need to satisfy all
the inherent and potential problems of
bringing goods from an uncontrolled
environment into a highly regulated and
measured environment before goods can
be loaded an aircraft, for example,
ensuring whether the package(s) is/are
ready for carriage.

14. Import Area
This area of cargo terminal is controlled
by airlines or independent organization
approved by local customs. This is done
because in some counties role of the
airlines is jest to remove the cargo from
its aircraft and together with manifest,

15. Import Area
• Checking of incoming cargo against manifest.
• Checking of air waybills (AWB).
• Checking of customs documentation.
• Customs inspection.
• Temporary storage of cargo.
• Dispatch tracers for cargo/mail irregularities.

17. Interline / Trans-shipment Area
One airline can as an agent for other airline
.thus a cargo accepted by one airline can be
trans-shipped to other airline for
destination on the network of other
airline. Due to this ability of interlining of
cargo, third area in cargo Terminal is
necessary.

18. Storage (Export and Imports)
Air cargo poses a potential risk to the
personal safety of passengers, crew and
operational staff. Equipment and national
assets. Therefor a known cargo is stored
according to its classification, for example
in separate storage area for Dangerous
Goods, Perishable Cargo, Valuable.

19. Role of Agencies (Governmental
and Non-Governmenatal)
The shipper must ensure that the
consignment complies with all the laws,
regulations and decrees of the country of
origin, transit and destination and meets
the requirements of relevant airlines as
well.

25. Cargo Compliances
An important part of air cargo service
quality occurs on the ground. Airlines
employ continuous process management
techniques and audits to reduce the
incident rate (loss of freight due to damage
and pilferage, service failure), optimize
throughout in the warehouse and limit
costs.

26. Role of Cargo Customer
Services
The customer services is a single point of
contact for customers, both internal and
external, to track and resolve
queries/services failures related to cargo
activities within the airline stated service
level.

27. Liability and claims
The Montreal convention governs all
international carriage of persons, baggage,
or cargo performed by aircraft for reward
between or within member countries. It
also governs gratuitous carriage by aircraft
performed by an air transport undertaking.

28. Importance of an Air Waybill:
Contract of Carriage
The air waybill is most important cargo
control document issued by the airline or
its appointed agent when shipping
commercial goods. It serves the following
functions:

29. Importance of an Air Waybill:
Contract of Carriage
•To document the contract of carriage.
•To prove receipt of goods for shipments.
•Certificate of insurance (if goods insured
under airlines policy).
•It serves as a customs declaration.
•It is a waybill (i.e. it guides airline
personnel in the handling and delivery of
the goods).
•Freight bill.

30. What is the Carrier liable for?
The carrier is liable for delay (assessment of
claim may be based on the cause of the
delay), loss (assessed on the basis of the
weight indicated in the air waybill, if value
declared in the air waybill, and then liability
shall be assessed as being the declared in
the air waybill).

31. Cargo Security
In a successful cargo warehouse operations,
optimal balance between efficiency and high
profitability is required. At the same time,
compromises in security cannot be afforded.
In recent years, security requirement have been
continually increasing in the air cargo industry.
Air freight security is an integral part of all
processes at Airways.
It is a Airways mandatory requirement now that
a Consignment Security Declaration (CSD) be
duly filled up and accompany the shipment.

34. What is an ACC3 Vaildation?
Reading ………………….

35. Cargo Risk Assessment
Cargo warehouse is considered to be a
vulnerable area. Cargo shipments are
handled by many people, providing
numerous opportunities for tampering.
Lack of 100% screening is another risk. It
now easier to target to specific flights
through cargo.

36. How do we minimize the Risk
The safest method is to comply with
airways procedures regarding cargo
acceptance, security controls, handling,
storage and movement of cargo through
our network airports.

37. General Cargo Security
Measures
•Verifying the identity of the person
delivering the shipment and record the
details.
•Conducting visual examination of the
shipment.
•Matching the details on the documents to
the actual shipment (discrepancies should
be reported and shipment may be re-
screened or rejected).

38. General Cargo Security Measures
• Ensuring cargo is processed according to its
classification.
• Ensuring known cargo is securely stored.
• Building ULDs in a secure area or under
security monitoring (CCTV coverage).
• Having cargo safely transported to aircraft
• Always being aware of suspicious activities in
and around the cargo warehouse.
• Report any damage / open cargo to your
supervisor immediately.

40. Thanks end of chapter 1