Vice President, Corporate Compliance
resume writing exercise and need support to help me learn.
Ineed you help to match my resume and covering letter with the job describtion for
Vice President, Corporate Compliance
Iattached the job describtion, my resume and my covering letter
Requirements: 500
Vice President, Corporate Compliance
San Diego, CA On-site
About the job
POSITION SUMMARY:
The Vice President of Corporate Compliance is responsible for providing strategic
leadership and develop operational ways to uphold the legal, regulatory, and ethical
obligations of a pharmaceutical company. This leader will have direct oversight for the
design, development, implementation and management of Crinetics’ compliance program
and associated systems. The Vice President of Corporate Compliance will provide a broad
range of compliance support throughout Crinetics’ organization partnering with the
multiple leaders and different departments to sustain Crinetics’ ethical and compliant
culture.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
These may include but are not limited to:
Independently lead the development, implementation, and management of the compliance
program, including policy and process development, establishing an effective training
program, communication of compliance issues as well as auditing, monitoring, and
investigations.
Responsible for the development and oversight of the company's compliance auditing,
monitoring and investigation process, including:
Assessing organizational compliance risk in creating and updating a risk-based audit and
monitoring plan. Partnering with the business to address detected noncompliance including
recommending and taking corrective actions when needed.
Track and report results of compliance investigations and the corrective actions taken to
Compliance leadership and other internal key stakeholders as needed. Interpret
findings/trends and carry out corrective action and retraining as needed.
Develop, manage, and oversee compliance policies, programs and develop a comprehensive
compliance training program and communication strategy to employees and designated
third parties on applicable compliance policies, laws, and regulations, including any new
developments or updates that may impact the Crinetics’ compliance program.
Key ambassador for communication around key compliance topics, resources, and special
initiatives.
Provides leadership and guidance on compliance across business programs.
Monitor the business developments and industry compliance best practices to evolve the
compliance program through ensuring appropriate practices, processes, systems, and tools
are in place and maintained to always support the business.
Provides legal expertise regarding regulatory and compliance issues, including FDA
regulations, False Claims Act, Anti-Kickback Statute, OIG and OPDP guidance the PhRMA
Code, the Sunshine Act, Foreign Corrupt Practices Act and competition law in connection
with product labeling, promotional and promotional activities, marketing strategies, sales
compensation, government reimbursement, and interactions with healthcare professionals.
Other duties as assigned.
EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES:
Bachelor’s degree, (Advanced degrees such as master’s degree or Juris Doctor preferred) or
related discipline with at least 15 years of compliance related experience (An equivalent
combination of experience and education may be considered).
Minimum of 12 years of experience managing and developing compliance related
functions/teams.
Demonstrated ability to create and implement a vision, strategy, and plan for compliance at
a biotech/pharmaceutical company.
Certification of Healthcare Compliance (CHC) and Certified Compliance and Ethics
Professional (CCEP) preferred.
Working knowledge and previous experience in a compliance operations position.
Ability to effectively collaborate with the Executive Leadership Team to define compliance’s
role in supporting the business and ensuring adherence.
Positive, forward-looking leadership style, displaying personal courage while remaining
flexible and sensitive to different circumstances.
High emotional intelligence, with the ability to solve problems, coach others, and take
decisive action to rectify any issues.
Strong communication (written and oral), presentation, and interpersonal skills with an
ability to effectively function within a matrixed environment.
Ability to communicate complex compliance concepts to executive management and others
in the organization in a way that is connected to business objectives.
A highly organized and self-directed approach to work, including the ability to handle
multiple projects simultaneously and prioritize competing tasks in time-constrained
situations.
Impeccable attention to detail.
Excellent influence skills and ability to influence senior executives as well as more junior
team members.
A consultative, collaborative, client-focused, and team-orientated leadership style.
TECHNICAL KNOWLEDGE REQUIRED:
Equipment: PC, scanners, voice mail and e-mail systems, and common office machines, or
ability to be trained.
Software Knowledge: Windows, MS Office (Outlook, Word, Excel, PowerPoint), Prism or
equivalent statistical and graphing software.
EFFORT REQUIRED/ENVIRONMENTAL CONDITIONS:
Physical Activities: On a continuous basis, sit at desk for a long period of time;
intermittently answer telephone and write or use a keyboard to communicate through
written means. Some walking and lifting up to 20 lbs. may be required. The noise level in
the work environment is usually low to moderate. The physical demands described above
are representative of those that must be met by an employee to successfully perform the
essential functions and responsibilities of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions and
responsibilities.
TRAVEL:
Travel may be required up to 20% of your time.
ABOUT CRINETICS:
Crinetics Pharmaceuticals Inc. (www.crinetics.com) is a clinical stage pharmaceutical
company focused on the discovery, development, and commercialization of novel
therapeutics for rare endocrine diseases and endocrine-related tumors. Crinetics’ benefit
package includes health insurance, stock options, ESPP, a 401k, paid time off, and the
company provides a dog-friendly work environment. Crinetics is an
EEO/AA/Disability/Vets employer.
Shadi Shehadeh, MBA, PMP, LEAN SIX SIGMA
San Diego, CA 92117 • • 858.262.4455 •
Dynamic and results-driven management professional with expertise in all facets of
healthcare administration, clinical operations, pharmaceutical leadership, and financial
stewardship. Exceptionally adept in crafting innovative solutions that optimize processes,
productivity, and profitability. Proactive change agent and analytical problem solver,
leveraging analysis and performance metrics to promote data-driven insights and
strategies. Well-versed in regulatory compliance statutes. Proven history in establishing
and empowering relationships with clients, medical personnel, vendors, providers, and C-
Suite leaders. Articulate communicator, engaging presenter, and champion of high-
performance cross-functional teamwork.
Palm care Pharmacy - San Diego, CA 03/2020 – Present
Administration & Operations Manager
Delivered full life cycle project management from conception to completion in support for
target business objectives. Provided assistance across multiple areas, including volunteer
management, recruitment directives, logistics coordination, and technical troubleshooting.
Utilized prior expertise to promote business and profit growth, such as: revenues,
transitions, process improvements, and system implementations. Completed all priorities
on-time, within budgets.
Managed the day-to-day operations to ensure that everything is running smoothly and that
all employees are performing their duties in a timely and efficient manner.
Managed the entire claims process for the department ensuring accuracy, quality and
timeliness for all healthcare claims.
Serve as the SME on claims and will train, resolve problems, and improve processes to drive
higher performance of the team and provide accurate and timely reporting on claims status
to all parties involved.
Manage the relationships with the audit vendors including handling any relevant/applicable
questions from the audit vendors or pharmacies, setting up regular meetings with the audit
vendors to review services, and providing oversight in compliance with the Oversight Policy
and Procedure to ensure audits are happening appropriately.
Supports and participates in documenting, designing, planning, implementing and
coordinating: formulary management activity, utilization management programs,
accreditation activity, prior authorization activity, STARs measures, policies and
procedures, and/or other clinical programs.
Follow, process, and review all prior authorization rejections in accordance with all
regulatory and accreditation requirements.
Serve as a liaison to Member Services and other internal clients for real-time support on
pharmacy benefit interpretation, Pharmacy Policy interpretation, and plan design
interpretation.
Responsible for setting direction and coordinating the business operational, and technology
activities of the Department of Pharmacy, and displaying a high degree of initiative and
independent judgment.
Mange the Department of Pharmacy Services includes over 100 staff members within
multiple cost centers. combined gross revenue of over $70 million dollars, an expense
budget of approximately $100 million dollars and a salary and wage budget of over $10
million.
On call responsibility, manage and update formulary communications.
RITE AID PHARMACY – San Diego, CA 05/2018 – 03/2020
Operation Manager / Assistant District Manager
Principal strategist and overseer of daily operations and performance metrics of target
corporate benchmarks. Elevate customer satisfaction, promoting service, retention, and
referrals. Optimize financial growth and profitability, while spearheading marketing and
sales directives. Forge and foster relationships with clients, vendors, and business owners.
Evaluated and analyze data to assess financial progress and future direction. Ensure
adherence to compliance regulations. Generate reports and submit regular reviews to the
District Manager / Pharmacy District Manager. Drive inventory control and product quality
inspections. Conduct HR administration such as: hiring, training, supervision, discipline, and
rewards.
Instrumental contributor with the District Manager to lead 25 stores of 280+ staff with
$10M+ in sales per month.
Designated liaison and representative of the District Manager in communications.
DOLPHIN PHARMACY 11/2005 – 3/2018
Operations Manager
Launched a community pharmacy as a licensed Pharmacist, while serving dually as a
contract Insurance Analyst. Helmed pharmaceutical operations, communications, team
management, training, and insurance analysis. Interfaced with patients and physicians to
confirm prescriptions, filled prescriptions, streamlined records, eliminated errors, and
improved workflow productivity. Maintained superior inventory control, regulatory
compliance, quality assurance, and customer satisfaction. Established recognition as the
most trusted pharmacy in the neighborhood.
Pioneered an effective community-based immunization program.
Motivated and mentored cross-functional staff to drive service and quality deliverables.
American Life Insurance Co (ALICO-GMD) – Jeddah, KSA 11/2002 – 11/2005
Customer Service Manager
Proactive leader of new business development, customer service, premium billing,
renewals, claims, and relationships with medical providers. Generated reports and aligned
all operations to regulatory compliance statutes. Forged and fostered critical relationships
with clients, partners, vendors, and providers. Identified issues, streamlined expedient
resolutions, and facilitated interdepartmental collaboration. Drove multiple teams to meet
and exceed target goals and performance milestones. Reconciled all claims settlements,
determine final authority on billing, renewals, and claims, and simplify records and
database management. Effectively negotiated contracts with medical providers, vendors,
and key partners.
Supervised, equipped, and coached 75 cross-functional personnel, including staff in the
Claims Department, Customer Service Department, Billing, Sales, and Renewals.
Managed a portfolio for 350 companies worth $100M+ impacting 150K+ customers.
Issued Employee Benefits quotes for local and global organizations across diverse services
and products.
Authored the Client Insurance Booklet as a trusted resource for client information.
Claims Supervisor, National Health Insurance Administration Company – Amman, Jordan
Doctorate in strategic management and Business development (in progress), California
Miramar University – San Diego
Master of Healthcare management, California Miramar University – San Diego, CA
Bachelor of Pharmacy, Al-Zaytoonah Private University – Amman, Jordan
Licensed Registered Pharmacist in Jordan, Saudi Arabia, and USA (in progress)
Project Management Professional, Project Management Certified Program, PMI (Project
management institution)
Certified International Trainer of Senior Management, Trainer of Trainers, International
Capital Foundation
Lean Six Sigma, Agile, SharePoint, Kaizen, Change for Managers, Scrum Master, CSM, PMI
(2019-2020)
SQL, Python, SAP, Statistics, Software Development Life Cycle (SDLC), LinkedIn Learning
Institute
Non-Profit management, social Networking and Crisis communication, LinkedIn Learning
Institute
Certified Business Analyst Professional (CBAP), Healthcare Analytics, IIBA (international
Institute of Business Analysis)
Behavior-Driven Development and Advanced Consumer Behavior, LinkedIn Learning
Institute
Customer Service Management (CSM), Customer Success University
Shadi Shehadeh, MBA, PMP, LEAN SIX SIGMA
San Diego, CA 92021 • • 858.262.4455 •
Dear Sir,
Dedicated to elevating health care management, please accept my application for the open
Position (Dir, Claims) posted on your Site.
With over 20 years of professional experience as a health care operational manager, I have
developed an extensive career in the health care industry. I eagerly await the opportunity
to bring my education, experience, and insight to your team
My career background includes extensive leadership of full life cycle operation management
of vital capital priorities. Tasked to execute and manage financial directives, profit growth,
data analysis, system administration, clinical operations, and performance metrics, I have
diverse experiences that can be leveraged immediately. Additionally, my experience as a
licensed pharmacist, graduation with a master’s degree in Business Administration (MBA)
in health care management, and impending graduation with Doctorate degree in strategic
management and Business development with over than 200 professional certificates from
unites state in Business analysis, project management and leadership make me uniquely
qualified for this role.
Some highlights of my qualifications include:
Proven track record of delivering positive patient outcomes through exceptional clinical
operations, pharmacy management, financial leadership, administration, performance
analytics, and project execution.
Subject Matter Expert (SME) in operations management, including pharmacy management,
talent acquisition, inventory control, medication administration, vendor relations, and
patient communications.
Strong history of data analyses and performance management that enhance data-driven
insights and decisions.
Strong leadership of cross-functional teams that consistently outperform target
benchmarks and goals.
Excellent consultative skills, risk adjustment, data quality, clinical quality, Proficient in
health care Performance Measurement, and Pharmacy Benefit Manager (PBM).
I look forward to scheduling an interview with you to discuss my qualifications further and
learn more about your company.
Thank you for taking the time to review my attached resume.
Regards,
Shadi Shehadeh

Vice Corporate Compliance.pdf

  • 1.
    Vice President, CorporateCompliance resume writing exercise and need support to help me learn. Ineed you help to match my resume and covering letter with the job describtion for Vice President, Corporate Compliance Iattached the job describtion, my resume and my covering letter Requirements: 500 Vice President, Corporate Compliance San Diego, CA On-site About the job POSITION SUMMARY: The Vice President of Corporate Compliance is responsible for providing strategic leadership and develop operational ways to uphold the legal, regulatory, and ethical obligations of a pharmaceutical company. This leader will have direct oversight for the design, development, implementation and management of Crinetics’ compliance program and associated systems. The Vice President of Corporate Compliance will provide a broad range of compliance support throughout Crinetics’ organization partnering with the multiple leaders and different departments to sustain Crinetics’ ethical and compliant culture. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: These may include but are not limited to: Independently lead the development, implementation, and management of the compliance program, including policy and process development, establishing an effective training program, communication of compliance issues as well as auditing, monitoring, and investigations. Responsible for the development and oversight of the company's compliance auditing, monitoring and investigation process, including: Assessing organizational compliance risk in creating and updating a risk-based audit and monitoring plan. Partnering with the business to address detected noncompliance including recommending and taking corrective actions when needed.
  • 2.
    Track and reportresults of compliance investigations and the corrective actions taken to Compliance leadership and other internal key stakeholders as needed. Interpret findings/trends and carry out corrective action and retraining as needed. Develop, manage, and oversee compliance policies, programs and develop a comprehensive compliance training program and communication strategy to employees and designated third parties on applicable compliance policies, laws, and regulations, including any new developments or updates that may impact the Crinetics’ compliance program. Key ambassador for communication around key compliance topics, resources, and special initiatives. Provides leadership and guidance on compliance across business programs. Monitor the business developments and industry compliance best practices to evolve the compliance program through ensuring appropriate practices, processes, systems, and tools are in place and maintained to always support the business. Provides legal expertise regarding regulatory and compliance issues, including FDA regulations, False Claims Act, Anti-Kickback Statute, OIG and OPDP guidance the PhRMA Code, the Sunshine Act, Foreign Corrupt Practices Act and competition law in connection with product labeling, promotional and promotional activities, marketing strategies, sales compensation, government reimbursement, and interactions with healthcare professionals. Other duties as assigned. EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES: Bachelor’s degree, (Advanced degrees such as master’s degree or Juris Doctor preferred) or related discipline with at least 15 years of compliance related experience (An equivalent combination of experience and education may be considered). Minimum of 12 years of experience managing and developing compliance related functions/teams. Demonstrated ability to create and implement a vision, strategy, and plan for compliance at a biotech/pharmaceutical company. Certification of Healthcare Compliance (CHC) and Certified Compliance and Ethics Professional (CCEP) preferred. Working knowledge and previous experience in a compliance operations position. Ability to effectively collaborate with the Executive Leadership Team to define compliance’s role in supporting the business and ensuring adherence. Positive, forward-looking leadership style, displaying personal courage while remaining flexible and sensitive to different circumstances. High emotional intelligence, with the ability to solve problems, coach others, and take decisive action to rectify any issues. Strong communication (written and oral), presentation, and interpersonal skills with an ability to effectively function within a matrixed environment. Ability to communicate complex compliance concepts to executive management and others in the organization in a way that is connected to business objectives. A highly organized and self-directed approach to work, including the ability to handle
  • 3.
    multiple projects simultaneouslyand prioritize competing tasks in time-constrained situations. Impeccable attention to detail. Excellent influence skills and ability to influence senior executives as well as more junior team members. A consultative, collaborative, client-focused, and team-orientated leadership style. TECHNICAL KNOWLEDGE REQUIRED: Equipment: PC, scanners, voice mail and e-mail systems, and common office machines, or ability to be trained. Software Knowledge: Windows, MS Office (Outlook, Word, Excel, PowerPoint), Prism or equivalent statistical and graphing software. EFFORT REQUIRED/ENVIRONMENTAL CONDITIONS: Physical Activities: On a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 20 lbs. may be required. The noise level in the work environment is usually low to moderate. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities. TRAVEL: Travel may be required up to 20% of your time. ABOUT CRINETICS: Crinetics Pharmaceuticals Inc. (www.crinetics.com) is a clinical stage pharmaceutical company focused on the discovery, development, and commercialization of novel therapeutics for rare endocrine diseases and endocrine-related tumors. Crinetics’ benefit package includes health insurance, stock options, ESPP, a 401k, paid time off, and the company provides a dog-friendly work environment. Crinetics is an EEO/AA/Disability/Vets employer. Shadi Shehadeh, MBA, PMP, LEAN SIX SIGMA San Diego, CA 92117 • • 858.262.4455 • Dynamic and results-driven management professional with expertise in all facets of healthcare administration, clinical operations, pharmaceutical leadership, and financial stewardship. Exceptionally adept in crafting innovative solutions that optimize processes,
  • 4.
    productivity, and profitability.Proactive change agent and analytical problem solver, leveraging analysis and performance metrics to promote data-driven insights and strategies. Well-versed in regulatory compliance statutes. Proven history in establishing and empowering relationships with clients, medical personnel, vendors, providers, and C- Suite leaders. Articulate communicator, engaging presenter, and champion of high- performance cross-functional teamwork. Palm care Pharmacy - San Diego, CA 03/2020 – Present Administration & Operations Manager Delivered full life cycle project management from conception to completion in support for target business objectives. Provided assistance across multiple areas, including volunteer management, recruitment directives, logistics coordination, and technical troubleshooting. Utilized prior expertise to promote business and profit growth, such as: revenues, transitions, process improvements, and system implementations. Completed all priorities on-time, within budgets. Managed the day-to-day operations to ensure that everything is running smoothly and that all employees are performing their duties in a timely and efficient manner. Managed the entire claims process for the department ensuring accuracy, quality and timeliness for all healthcare claims. Serve as the SME on claims and will train, resolve problems, and improve processes to drive higher performance of the team and provide accurate and timely reporting on claims status to all parties involved. Manage the relationships with the audit vendors including handling any relevant/applicable questions from the audit vendors or pharmacies, setting up regular meetings with the audit vendors to review services, and providing oversight in compliance with the Oversight Policy and Procedure to ensure audits are happening appropriately. Supports and participates in documenting, designing, planning, implementing and coordinating: formulary management activity, utilization management programs, accreditation activity, prior authorization activity, STARs measures, policies and procedures, and/or other clinical programs. Follow, process, and review all prior authorization rejections in accordance with all regulatory and accreditation requirements. Serve as a liaison to Member Services and other internal clients for real-time support on pharmacy benefit interpretation, Pharmacy Policy interpretation, and plan design interpretation. Responsible for setting direction and coordinating the business operational, and technology activities of the Department of Pharmacy, and displaying a high degree of initiative and independent judgment. Mange the Department of Pharmacy Services includes over 100 staff members within multiple cost centers. combined gross revenue of over $70 million dollars, an expense budget of approximately $100 million dollars and a salary and wage budget of over $10 million. On call responsibility, manage and update formulary communications. RITE AID PHARMACY – San Diego, CA 05/2018 – 03/2020
  • 5.
    Operation Manager /Assistant District Manager Principal strategist and overseer of daily operations and performance metrics of target corporate benchmarks. Elevate customer satisfaction, promoting service, retention, and referrals. Optimize financial growth and profitability, while spearheading marketing and sales directives. Forge and foster relationships with clients, vendors, and business owners. Evaluated and analyze data to assess financial progress and future direction. Ensure adherence to compliance regulations. Generate reports and submit regular reviews to the District Manager / Pharmacy District Manager. Drive inventory control and product quality inspections. Conduct HR administration such as: hiring, training, supervision, discipline, and rewards. Instrumental contributor with the District Manager to lead 25 stores of 280+ staff with $10M+ in sales per month. Designated liaison and representative of the District Manager in communications. DOLPHIN PHARMACY 11/2005 – 3/2018 Operations Manager Launched a community pharmacy as a licensed Pharmacist, while serving dually as a contract Insurance Analyst. Helmed pharmaceutical operations, communications, team management, training, and insurance analysis. Interfaced with patients and physicians to confirm prescriptions, filled prescriptions, streamlined records, eliminated errors, and improved workflow productivity. Maintained superior inventory control, regulatory compliance, quality assurance, and customer satisfaction. Established recognition as the most trusted pharmacy in the neighborhood. Pioneered an effective community-based immunization program. Motivated and mentored cross-functional staff to drive service and quality deliverables. American Life Insurance Co (ALICO-GMD) – Jeddah, KSA 11/2002 – 11/2005 Customer Service Manager Proactive leader of new business development, customer service, premium billing, renewals, claims, and relationships with medical providers. Generated reports and aligned all operations to regulatory compliance statutes. Forged and fostered critical relationships with clients, partners, vendors, and providers. Identified issues, streamlined expedient resolutions, and facilitated interdepartmental collaboration. Drove multiple teams to meet and exceed target goals and performance milestones. Reconciled all claims settlements, determine final authority on billing, renewals, and claims, and simplify records and database management. Effectively negotiated contracts with medical providers, vendors, and key partners. Supervised, equipped, and coached 75 cross-functional personnel, including staff in the Claims Department, Customer Service Department, Billing, Sales, and Renewals. Managed a portfolio for 350 companies worth $100M+ impacting 150K+ customers. Issued Employee Benefits quotes for local and global organizations across diverse services and products. Authored the Client Insurance Booklet as a trusted resource for client information. Claims Supervisor, National Health Insurance Administration Company – Amman, Jordan Doctorate in strategic management and Business development (in progress), California
  • 6.
    Miramar University –San Diego Master of Healthcare management, California Miramar University – San Diego, CA Bachelor of Pharmacy, Al-Zaytoonah Private University – Amman, Jordan Licensed Registered Pharmacist in Jordan, Saudi Arabia, and USA (in progress) Project Management Professional, Project Management Certified Program, PMI (Project management institution) Certified International Trainer of Senior Management, Trainer of Trainers, International Capital Foundation Lean Six Sigma, Agile, SharePoint, Kaizen, Change for Managers, Scrum Master, CSM, PMI (2019-2020) SQL, Python, SAP, Statistics, Software Development Life Cycle (SDLC), LinkedIn Learning Institute Non-Profit management, social Networking and Crisis communication, LinkedIn Learning Institute Certified Business Analyst Professional (CBAP), Healthcare Analytics, IIBA (international Institute of Business Analysis) Behavior-Driven Development and Advanced Consumer Behavior, LinkedIn Learning Institute Customer Service Management (CSM), Customer Success University Shadi Shehadeh, MBA, PMP, LEAN SIX SIGMA San Diego, CA 92021 • • 858.262.4455 • Dear Sir, Dedicated to elevating health care management, please accept my application for the open Position (Dir, Claims) posted on your Site. With over 20 years of professional experience as a health care operational manager, I have developed an extensive career in the health care industry. I eagerly await the opportunity to bring my education, experience, and insight to your team My career background includes extensive leadership of full life cycle operation management of vital capital priorities. Tasked to execute and manage financial directives, profit growth, data analysis, system administration, clinical operations, and performance metrics, I have diverse experiences that can be leveraged immediately. Additionally, my experience as a licensed pharmacist, graduation with a master’s degree in Business Administration (MBA) in health care management, and impending graduation with Doctorate degree in strategic management and Business development with over than 200 professional certificates from unites state in Business analysis, project management and leadership make me uniquely qualified for this role. Some highlights of my qualifications include: Proven track record of delivering positive patient outcomes through exceptional clinical operations, pharmacy management, financial leadership, administration, performance analytics, and project execution. Subject Matter Expert (SME) in operations management, including pharmacy management, talent acquisition, inventory control, medication administration, vendor relations, and
  • 7.
    patient communications. Strong historyof data analyses and performance management that enhance data-driven insights and decisions. Strong leadership of cross-functional teams that consistently outperform target benchmarks and goals. Excellent consultative skills, risk adjustment, data quality, clinical quality, Proficient in health care Performance Measurement, and Pharmacy Benefit Manager (PBM). I look forward to scheduling an interview with you to discuss my qualifications further and learn more about your company. Thank you for taking the time to review my attached resume. Regards, Shadi Shehadeh