BUSINESS PERFORMANCE
MANAGEMENT
Focus on Small and Medium-sized enterprises (SME)
Category  Number of employees
Middle 50 - 250
Small 10 - 50
Micro  < 10 
You
Globalization brings new challenges as well as 
export opportunities to your manufacturing 
enterprises
THE ENTERPRISE’S EXISTING INFRASTRUCTURE
THE ENTERPRISE’S GROWTH PROSPECTS
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
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BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
Challenges facing entrepreneurs:
• High losses, Inefficiencies and little knowledge of
actual figures!-where it is going wrong?
• Major decisions demand quality preparation and
evaluation in necessary detail, be compared by
consequences, optimized and monitored in
implementation
• The potential is underutilized, developments are
risky, results may be unpredictable and unexpected!
The price of ignoranceThe price of ignorance
(UK case studies):
Estimations of lost gross profit (GP) due to
various inefficiencies, per annum
Enterprise Group 1 (GP £ 400,000): 54,900
Enterprise Group 2 (GP £3,000,000): 215,500
Average enterprise improvement results
benchmarked after the Programme
implementations
• Overall Productivity Increase (or value
Added/person) + 9%
• Improved Efficiency + 18%
• Improved Gross Profit + 25%
• Reduction in Labour cost - 15%
• Overall Effective Efficiency increase + 5%
• Acceleration of business development - 6 years
Basic principles of continuous
improvement in business
Basic principles of continuous
improvement in business
BUSINESS PERFORMANCE
MANAGEMENT
PRODUCT
LABOUR
ENERGY
&
RAW MATERIAL
Capital Equipment, &
Infrastructure
LOSSES
&
WASTE
RESOURCESRESOURCESENTERPRISE
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
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BUSINESS PERFORMANCE
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BUSINESS PERFORMANCE
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BUSINESS PERFORMANCE
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BUSINESS PERFORMANCE
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Impact Measured by Performance Indicators
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE
MANAGEMENT
BUSINESS PERFORMANCE MANAGEMENT
BUSINESS PERFORMANCE
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BUSINESS PERFORMANCE
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Business Bench-marking Report
BUSINESS PERFORMANCE
MANAGEMENT
Improvements by KBI summary graph at a glance

011 business performance management

Editor's Notes

  • #19 Challenges they have: Performance management is missing: most cases there is no budget, systematic control of expenditures in key categories (i,e. material costs), quality, productivity, added value per person, product, overall, Important decisions are not prepared based on simulation of consequences (i.e., it is experiment on themselves and challenge for their business sustainability “to be or not to be”), there are mostly no optional solution and comparisons of outcomes, It becomes more and more dangerous to run businesses this way in our more globalised, competitive and complex world.
  • #20 Let’s take another country which is well developed No one tell the truth ! There are calculated estimations based on basic data obtained in interviews!
  • #42 Business benchmarking graphs allow seeing trends and note changes quickly.