2. Four building blocks for the
LM Discovery Process
1. Context; the process starts with a trigger challenge, a
real challenge the company/organisation needs to
solve. An experienced expert needs a creative conflict
to be inspired
2. Theories/ideas; what research can bring to solve the
challenge
3. Learning experience; to be able to see the problem
from a new perspective you need to get out from
your own organisation and your own comfort zone
4. The challenge is solved together in dialogue which
forms a firm base for shared thinking
3. The Discovery Process, an example
4. Coaching
discussion
2 hours
3. WorkOut 2
Craftingsolutions
2 days
March
2. Safari
Learningexperience
Environment&custo 1. WorkOut 1
mer Triggerchallenge
Jan/Feb 1 day
January
4. The WorkOut process
Day 1 Day 2 Day 3 Day 4
Challenge; Navigatorsstart- Finalising
1-3 up presentations
questionsprese
ntedbycredible
sponsor
Groups organise
Initialsense- Presentations by
learning Crafting solutions
makingby the groups to sponsor
experiences;
teams and other exec’s
mystery
(35 min/ group)
Framework&tool shopping,observat
s for ion, interviews.
thinkingbyextern literature search
alorinternalexper
ts
Groupworkstarts
Creative Sense of
dilemma! Vision Understanding
delivery
5. The Steps. The Story
1. First: the MeaningfulProblem - the Trouble
2. The Problem-owner – the sponsor
3. The Framework: the Knowledge and the
WiseProfessor
4. The Quest – touching, feeling&smelling the
Problem
5. Sense-making: craftingthe solution
6. Glorification – presenting the solution
7. CASE: E.ONNORDIC, DEVELOPMENT CENTER
FOR SENIOR MANAGEMENT
• A format for assessing the capacity for strategic development of senior
executives.
• Strategic context – need for integration between E.ON Sweden and the E.ON
group.
• Assessment is based on E.ON’s competence model.
ASSESSMENT
360° 24h assignment Feedback
WORKSHOP
Day 1 Day 2 Day 3
Group work Group work
with assessor with assessor
present present
Problem
Lunch Lunch Lunch
Group work Group work
with assessor with assessor
present present
Presentations