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Leading the customer engagement revolution for aviation http://www.SimpliFlying.com
The Company
At a glance… SimpliFlying is the leading strategy firm that enables airlines and airports to drive key business goals through superior customer engagement. We Walk the Talk.  Top 2 blogs on aviation (FlightGlobalWebbies)  Top 5 most influential on Twitter for airlines YouTube videos viewed over 500,000 times!
More about who are we? Leading aviation brand consulting company Headquarters in Singapore Offices in Toronto and New York City. Growing list of clients include IATA, Turkish Airlines, Jet Airways, LAN Airlines, airBaltic, Bombardier and Malaysia Airports. 
The People
The SimpliFlying Team Shashank Nigam is the CEO and founder of SimpliFlying. He is one of the most respected thinkers on airline branding. He is renowned globally for his highly engaging and insightful keynotes and is the youngest winner of the Global Brand Leadership Award. Read more about him (and the team) here.
The SimpliFlying Team Robert Cook is the co-Founder and Managing Director of AirGateSolutionsand leads the Airports Practice at SimpliFlying, based out of Toronto. He has over 20 years experience in the aviation industry. Read more here. Craig Stark founded Social Media Wave with partnerships in all the key foundations of social media marketing and analytics, and is a co-Founder of AirGate Solutions. Read more here. Shubhodeep Pal has previously interned with SimpliFlying and has considerable experience working in the social media sphere, having even conducted a workshop at the Ministry of Home Affairs, Singapore. He has written an introductory e-book for social media newbies as well.
Distinguished board of advisors Donald Schenk Managing Director Airline Capital Associates Patrick Murphy, Ex-Chairman, RyanAir Beth Mastre CEO, BizTravelRX Chris Brogan Social Media mogul CEO, New Media Labs Robin Speculand Strategy Implementation expert CEO, Bridges Consulting
The Offerings
Consulting Under the aegis of: SimpliFlying SimpliFlying Airports
SimpliFlying University MasterClasses – ½ day, 1-day and 2-day Speaking Engagements – keynotes and panels Premium monthly webinars For more information visit SimpliFlying.com/University
IATA Training SimpliFlying develops and delivers advanced training and certification modules for IATA’s Airline Social Media Strategy course. Courses typically run for three full-days Required elective for the Diploma in Airline Business Development, and recommended for those who have taken the Advanced Airline Marketing course.  Find out more here: SimpliFlying.com/IATA
Products SimpliFlying Tribes – an exclusive, invite-only, private community of the Top150 travel marketers globally. SimpliFlying Social CRM – In partnership with JitterJam, SimpliFlying offers a social CRM system that helps airlines customize their existing customer relationship tools by using information from social networks to identify and target the most valuable customers. ROI Dashboards – helps airlines assess how successful their social media campaigns have been with respect to established benchmarks/competitors. Airline Brand Index – a dynamic, real-time, airline performance measurement system that draws its data from Air Valid’s database of passenger reviews.
The Clients
Global Clients
Global Clients
Toronto j j New York Singapore j Global Presence
engage@simpliflying.com 	@simpliflying World leaders in helping airlines go social  http://www.SimpliFlying.com

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SimpliFlying Corporate Profile

  • 1. Leading the customer engagement revolution for aviation http://www.SimpliFlying.com
  • 3. At a glance… SimpliFlying is the leading strategy firm that enables airlines and airports to drive key business goals through superior customer engagement. We Walk the Talk. Top 2 blogs on aviation (FlightGlobalWebbies) Top 5 most influential on Twitter for airlines YouTube videos viewed over 500,000 times!
  • 4. More about who are we? Leading aviation brand consulting company Headquarters in Singapore Offices in Toronto and New York City. Growing list of clients include IATA, Turkish Airlines, Jet Airways, LAN Airlines, airBaltic, Bombardier and Malaysia Airports. 
  • 6. The SimpliFlying Team Shashank Nigam is the CEO and founder of SimpliFlying. He is one of the most respected thinkers on airline branding. He is renowned globally for his highly engaging and insightful keynotes and is the youngest winner of the Global Brand Leadership Award. Read more about him (and the team) here.
  • 7. The SimpliFlying Team Robert Cook is the co-Founder and Managing Director of AirGateSolutionsand leads the Airports Practice at SimpliFlying, based out of Toronto. He has over 20 years experience in the aviation industry. Read more here. Craig Stark founded Social Media Wave with partnerships in all the key foundations of social media marketing and analytics, and is a co-Founder of AirGate Solutions. Read more here. Shubhodeep Pal has previously interned with SimpliFlying and has considerable experience working in the social media sphere, having even conducted a workshop at the Ministry of Home Affairs, Singapore. He has written an introductory e-book for social media newbies as well.
  • 8. Distinguished board of advisors Donald Schenk Managing Director Airline Capital Associates Patrick Murphy, Ex-Chairman, RyanAir Beth Mastre CEO, BizTravelRX Chris Brogan Social Media mogul CEO, New Media Labs Robin Speculand Strategy Implementation expert CEO, Bridges Consulting
  • 10. Consulting Under the aegis of: SimpliFlying SimpliFlying Airports
  • 11. SimpliFlying University MasterClasses – ½ day, 1-day and 2-day Speaking Engagements – keynotes and panels Premium monthly webinars For more information visit SimpliFlying.com/University
  • 12. IATA Training SimpliFlying develops and delivers advanced training and certification modules for IATA’s Airline Social Media Strategy course. Courses typically run for three full-days Required elective for the Diploma in Airline Business Development, and recommended for those who have taken the Advanced Airline Marketing course. Find out more here: SimpliFlying.com/IATA
  • 13. Products SimpliFlying Tribes – an exclusive, invite-only, private community of the Top150 travel marketers globally. SimpliFlying Social CRM – In partnership with JitterJam, SimpliFlying offers a social CRM system that helps airlines customize their existing customer relationship tools by using information from social networks to identify and target the most valuable customers. ROI Dashboards – helps airlines assess how successful their social media campaigns have been with respect to established benchmarks/competitors. Airline Brand Index – a dynamic, real-time, airline performance measurement system that draws its data from Air Valid’s database of passenger reviews.
  • 17. Toronto j j New York Singapore j Global Presence
  • 18. engage@simpliflying.com @simpliflying World leaders in helping airlines go social http://www.SimpliFlying.com