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University of Moratuwa – MBA in MOT – Session 3
MN 5215 - Supply Chain Management, February 8, 2018
Demand Forecasting
Shanta R Yapa
LinkedIn/Fb: Shanta Rajapaksha Yapa
Is this a daily phenomenon?
Think of the following..
• Banks forecast demand for cash.
• A restaurant prepares dinner based on
demand forecast.
• ATM is loaded with cash based on a forecast.
• Hotels accept reservations based on forecasts.
• Airlines sell more tickets than available seats.
Watch this video on Toyota SCM
The need to hold stocks
• To keep down production costs
• To accommodate variations in demand
• Variable supply lead times
• Buying costs
• Quantity discounts
• Price fluctuations
• Seasonality
• Smooth operations….
Elements of stock holding costs
• Capital cost
• Service cost – insurance, stock management
• Storage – warehousing, handling
• Risk – pilferage, obsolescence,
Bullwhip effect
• Increasing swings in inventory along the
supply chain in response to shifts in demand
Effect of order quantity on stock
holding cost
Economic Order Quantity
Example
• 3,200 units of double row ball bearings of type
5205 are required for maintenance activities
of the factory. Order placement cost is Rs
10,000-. Each bearing will cost Rs 2,000-.
Annual stock holding cost as fraction of unit
cost is 25%. Compute the EOQ.
EOQ constraints
• EOQ assumes a constant demand
• Assume that the ordering cost and holding
cost will remain unchanged.
• “All mistakes in forecasting end up as an
inventory problem”. Comment.
What factors would you consider in
forecasting demand?
Forecasting
• How much
• What product
• When
• Where
• How long?
Criteria for a good forecasting system
• Accuracy
• Plausibility
• Durability
• Flexibility
• Availability
• Economy
• Simplicity
• Consistency
Forecasting methods
• Judgmental methods – subjective assessments based
on expert opinion
• Experimental methods – when there is no info. Ex: a
new project
• Causal methods – used when demand is dependent on
many factors (internal and external)
• Projective methods or time series models – use
of historical demand data and trends to project future
Elements of a demand pattern
Common projective methods
• Moving average
– Past observations are weighted equally
• Exponential smoothing
– Used to produce a smoothed time series
– This method assigns exponentially decreasing
weightages as observations get older
Exponential smoothing
• New forecast = Last period’s forecast +
Smoothing constant* ( Last period’s actual
demand – last period’s forecast)
Advance projective forecasting
methods
• Double exponential smoothing
• Triple exponential smoothing
• Croston’s exponential smoothing
• Neural networks (AI)
Activity - Watch this video on BMW assembly plant .
Each participant is to make minimum 3 sentences
based on what you observe.
Reference

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Demand Forecasting

  • 1. University of Moratuwa – MBA in MOT – Session 3 MN 5215 - Supply Chain Management, February 8, 2018 Demand Forecasting Shanta R Yapa LinkedIn/Fb: Shanta Rajapaksha Yapa
  • 2. Is this a daily phenomenon?
  • 3. Think of the following.. • Banks forecast demand for cash. • A restaurant prepares dinner based on demand forecast. • ATM is loaded with cash based on a forecast. • Hotels accept reservations based on forecasts. • Airlines sell more tickets than available seats.
  • 4.
  • 5. Watch this video on Toyota SCM
  • 6. The need to hold stocks • To keep down production costs • To accommodate variations in demand • Variable supply lead times • Buying costs • Quantity discounts • Price fluctuations • Seasonality • Smooth operations….
  • 7. Elements of stock holding costs • Capital cost • Service cost – insurance, stock management • Storage – warehousing, handling • Risk – pilferage, obsolescence,
  • 8. Bullwhip effect • Increasing swings in inventory along the supply chain in response to shifts in demand
  • 9. Effect of order quantity on stock holding cost
  • 11.
  • 12. Example • 3,200 units of double row ball bearings of type 5205 are required for maintenance activities of the factory. Order placement cost is Rs 10,000-. Each bearing will cost Rs 2,000-. Annual stock holding cost as fraction of unit cost is 25%. Compute the EOQ.
  • 13. EOQ constraints • EOQ assumes a constant demand • Assume that the ordering cost and holding cost will remain unchanged.
  • 14. • “All mistakes in forecasting end up as an inventory problem”. Comment.
  • 15. What factors would you consider in forecasting demand?
  • 16. Forecasting • How much • What product • When • Where • How long?
  • 17. Criteria for a good forecasting system • Accuracy • Plausibility • Durability • Flexibility • Availability • Economy • Simplicity • Consistency
  • 18. Forecasting methods • Judgmental methods – subjective assessments based on expert opinion • Experimental methods – when there is no info. Ex: a new project • Causal methods – used when demand is dependent on many factors (internal and external) • Projective methods or time series models – use of historical demand data and trends to project future
  • 19. Elements of a demand pattern
  • 20. Common projective methods • Moving average – Past observations are weighted equally • Exponential smoothing – Used to produce a smoothed time series – This method assigns exponentially decreasing weightages as observations get older
  • 21. Exponential smoothing • New forecast = Last period’s forecast + Smoothing constant* ( Last period’s actual demand – last period’s forecast)
  • 22. Advance projective forecasting methods • Double exponential smoothing • Triple exponential smoothing • Croston’s exponential smoothing • Neural networks (AI)
  • 23. Activity - Watch this video on BMW assembly plant . Each participant is to make minimum 3 sentences based on what you observe.