Create, Curate, and Connect Online: Content and Community in the Social Web at #CU12
1. Create, Curate
and Connect
Online
Content and Community in the
Social Web
Shai Coggins (@shaicoggins)
Manager, Content & Community
Connecting Up, Inc
5. Message Relay
• Group into 8-10 and form a circle. Say
hello!
• Find a message that you like least and pass
the rest on.
6. Message Relay
• Group into 8-10 and form a circle. Say
hello!
• Find a message that you like least and pass
the rest on.
7. Message Relay
• Group into 8-10 and form a circle. Say
hello!
• Find a message that you like least and pass
the rest on.
• What's the final message left in the group?
20. What should be part of a
content strategy?
CONTENT
Background
21. What should be part of a
content strategy?
CONTENT
Background
Audience
22. What should be part of a
content strategy?
CONTENT
Background
Audience
Goals /
Objectives
23. What should be part of a
content strategy?
CONTENT
Background Management
Audience
Goals /
Objectives
24. What should be part of a
content strategy?
CONTENT
Background Management
Resources
Audience
(Staff, Budget)
Goals /
Objectives
25. What should be part of a
content strategy?
CONTENT
Background Management
Resources
Audience
(Staff, Budget)
Goals / Policies
Objectives
26. What should be part of a
content strategy?
CONTENT
Background Management
Resources
Audience
(Staff, Budget)
Goals / Policies
Objectives
Maintenance
27. What should be part of a
content strategy?
CONTENT
Channels /
Background Management
Platforms
Resources
Audience
(Staff, Budget)
Goals / Policies
Objectives
Maintenance
28. What should be part of a
content strategy?
CONTENT
Channels /
Background Management
Platforms
Resources Online / Face-
Audience
(Staff, Budget) to-Face
Goals / Policies
Objectives
Maintenance
29. What should be part of a
content strategy?
CONTENT
Channels /
Background Management
Platforms
Resources Online / Face-
Audience
(Staff, Budget) to-Face
Goals / Content
Policies
Objectives Management
System (CMS)
Maintenance
30. What should be part of a
content strategy?
CONTENT
Channels /
Background Management
Platforms
Resources Online / Face-
Audience
(Staff, Budget) to-Face
Goals / Content
Policies
Objectives Management
System (CMS)
Maintenance
Tools
31. What should be part of a
content strategy?
CONTENT
Creation,
Channels /
Background Management Curation and
Platforms
Delivery
Resources Online / Face-
Audience
(Staff, Budget) to-Face
Goals / Content
Policies
Objectives Management
System (CMS)
Maintenance
Tools
32. What should be part of a
content strategy?
CONTENT
Creation,
Channels /
Background Management Curation and
Platforms
Delivery
Resources Online / Face- Schedule /
Audience
(Staff, Budget) to-Face Allocation
Goals / Content
Policies
Objectives Management
System (CMS)
Maintenance
Tools
33. What should be part of a
content strategy?
CONTENT
Creation,
Channels /
Background Management Curation and
Platforms
Delivery
Resources Online / Face- Schedule /
Audience
(Staff, Budget) to-Face Allocation
Goals / Content Themes /
Policies
Objectives Management Topics
System (CMS)
Maintenance
Tools
34. What should be part of a
content strategy?
CONTENT
Creation,
Channels /
Background Management Curation and
Platforms
Delivery
Resources Online / Face- Schedule /
Audience
(Staff, Budget) to-Face Allocation
Goals / Content Themes /
Policies
Objectives Management Topics
System (CMS)
Maintenance Sources
Tools
35. What should be part of a
content strategy?
CONTENT
Creation,
Channels /
Background Management Curation and
Platforms
Delivery
Resources Online / Face- Schedule /
Audience
(Staff, Budget) to-Face Allocation
Goals / Content Themes /
Policies
Objectives Management Topics
System (CMS)
Maintenance Sources
Tools
Types of
Content
36. What should be part of a
content strategy?
CONTENT
Creation,
Channels /
Background Management Curation and Measurement
Platforms
Delivery
Resources Online / Face- Schedule /
Audience
(Staff, Budget) to-Face Allocation
Goals / Content Themes /
Policies
Objectives Management Topics
System (CMS)
Maintenance Sources
Tools
Types of
Content
37. What should be part of a
content strategy?
CONTENT
Creation,
Channels /
Background Management Curation and Measurement
Platforms
Delivery
Resources Online / Face- Schedule /
Audience Audit
(Staff, Budget) to-Face Allocation
Goals / Content Themes /
Policies
Objectives Management Topics
System (CMS)
Maintenance Sources
Tools
Types of
Content
38. What should be part of a
content strategy?
CONTENT
Creation,
Channels /
Background Management Curation and Measurement
Platforms
Delivery
Resources Online / Face- Schedule /
Audience Audit
(Staff, Budget) to-Face Allocation
Goals / Content Themes /
Policies Metrics
Objectives Management Topics
System (CMS)
Maintenance Sources
Tools
Types of
Content
39. What should be part of a
content strategy?
CONTENT
Creation,
Channels /
Background Management Curation and Measurement
Platforms
Delivery
Resources Online / Face- Schedule /
Audience Audit
(Staff, Budget) to-Face Allocation
Goals / Content Themes /
Policies Metrics
Objectives Management Topics
System (CMS)
Return on
Maintenance Sources
Tools Investment
(ROI)
Types of
Content
40. Types of Content and Tools
Blogs and Photo Social
Videos Slide decks Infographics
Web Sharing platforms
Blogger /
WordPress Google
YouTube Flickr Slide Rocket Facebook
(Free or Charts
hosted)
Tumblr
(Microblogs Animoto Instagram Slideshare Twitter Piktochart
or sites)
Drupal
Vimeo Pinterest Prezi LinkedIn Infogr.am
(CMS)
41. Types of Content and Tools
Blogs and Photo Social
Videos Slide decks Infographics
Web Sharing platforms
Blogger /
WordPress Google
YouTube Flickr Slide Rocket Facebook
(Free or Charts
hosted)
Tumblr
(Microblogs Animoto Instagram Slideshare Twitter Piktochart
or sites)
Drupal
Vimeo Pinterest Prezi LinkedIn Infogr.am
(CMS)
42. More tools to consider...
• Creation and Delivery: HootSuite,
Crowdbooster, mobile apps
• Curation: Storify, scoop.it
• Metrics: Google Analytics, Crowdbooster,
Facebook Insights
52. Producing good content means
... involving your community!
Find and follow
smart people and
interesting
organisations
53. Producing good content means
... involving your community!
Find and follow
smart people and Read great
interesting content!
organisations
54. Producing good content means
... involving your community!
Find and follow
Participate in
smart people and Read great
events and
interesting content!
discussions
organisations
55. Producing good content means
... involving your community!
Find and follow
Participate in
smart people and Read great
events and
interesting content!
discussions
organisations
Ask good
questions
56. Producing good content means
... involving your community!
Find and follow
Participate in
smart people and Read great
events and
interesting content!
discussions
organisations
Ask good
Listen and share
questions
57. Producing good content means
... involving your community!
Find and follow
Participate in
smart people and Read great
events and
interesting content!
discussions
organisations
Ask good Request for
Listen and share
questions contributions
60. Content Creation & Curation:
Practical Tips
• Make it web-friendly
• Catchy headings
61. Content Creation & Curation:
Practical Tips
• Make it web-friendly
• Catchy headings
• Incorporate multimedia
62. Content Creation & Curation:
Practical Tips
• Make it web-friendly
• Catchy headings
• Incorporate multimedia
• Solve a problem
63. Content Creation & Curation:
Practical Tips
• Make it web-friendly
• Catchy headings
• Incorporate multimedia
• Solve a problem
• Discover something new
64. Content Creation & Curation:
Practical Tips
• Make it web-friendly
• Catchy headings
• Incorporate multimedia
• Solve a problem
• Discover something new
• Appeal to the senses