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Professional Development Solutions




                            Sorin SANDU
Who…

     8 years of training experience with more than 1500 training
     hours
     Certified in “360 Solutions” programmes (USA)

     Areas of expertise:
        Curricula development aligned with
        Business Objectives
        Sales & Negotiation
        Leadership & Change Management
        Performance Management
        Customer Service
        Communication



http://ro.linkedin.com/in/sorindorusandu
How…


Design courses according to:
   “live” business observations
   (1-3 days)
   business aligned targets
   identified “gap” between “in place”
   and needed skills


Deliver courses according to:
   prior e-knowledge
   more than 80% practice on         Excellence is a habit not an
   customer’s case studies                       act!
   in team and individual as well
                                          It takes practice,
                                     perseverance and it stays in
                                                details.
References
Sales & Negotiation

How do I
   find prospects?
   understand and influence the
   customer decision?
   build value on my proposal?
   handle objections?
   sell business goals instead of
   price?
   close transaction?




                                    An end is a new beginning!
Leadership & Change Management



How do I
   create, promote and sell
   vision and mission?
   create a values driven company?
   behave as a Leader?
   create an United Management
   Team?
   empower people and create
   dispersed leadership?


                                     Look forward, you will find
                                          an opportunity!
Performance Management



How do I
   set and sell business objectives?
   monitor and optimise employees
   performance?
   give and receive feedback?
   deal with poor performance?
   get what I wanted?




                                        Continuous improvement
                                       is more than a catchword,
                                           is the key to stay in
                                                 business!
Customer Service



How do I
   understand my job in relation to
   my business?
   build value chain?
   behave according to “Customer
   first” principle?
   get customers’ loyalty?




                                      Customer feedback is a
                                       gift that keeps me in
                                              business!
Communication



How do I
   become aware of my
   communication style?
   become effective communicator?
   persuade people to “buy”
   my ideas?




                                    Clear message gets
                                    accurate behaviour!
Ready to collaborate with you…




Contact details:
   mobile: 0731 367 561
   e-mail: sdsandu@gmail.com




                                …to move things one step
                                       further!

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Professional Development Solutions

  • 2. Who… 8 years of training experience with more than 1500 training hours Certified in “360 Solutions” programmes (USA) Areas of expertise: Curricula development aligned with Business Objectives Sales & Negotiation Leadership & Change Management Performance Management Customer Service Communication http://ro.linkedin.com/in/sorindorusandu
  • 3. How… Design courses according to: “live” business observations (1-3 days) business aligned targets identified “gap” between “in place” and needed skills Deliver courses according to: prior e-knowledge more than 80% practice on Excellence is a habit not an customer’s case studies act! in team and individual as well It takes practice, perseverance and it stays in details.
  • 5. Sales & Negotiation How do I find prospects? understand and influence the customer decision? build value on my proposal? handle objections? sell business goals instead of price? close transaction? An end is a new beginning!
  • 6. Leadership & Change Management How do I create, promote and sell vision and mission? create a values driven company? behave as a Leader? create an United Management Team? empower people and create dispersed leadership? Look forward, you will find an opportunity!
  • 7. Performance Management How do I set and sell business objectives? monitor and optimise employees performance? give and receive feedback? deal with poor performance? get what I wanted? Continuous improvement is more than a catchword, is the key to stay in business!
  • 8. Customer Service How do I understand my job in relation to my business? build value chain? behave according to “Customer first” principle? get customers’ loyalty? Customer feedback is a gift that keeps me in business!
  • 9. Communication How do I become aware of my communication style? become effective communicator? persuade people to “buy” my ideas? Clear message gets accurate behaviour!
  • 10. Ready to collaborate with you… Contact details: mobile: 0731 367 561 e-mail: sdsandu@gmail.com …to move things one step further!