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SANDY KAY
sandykay813@msn.com (714) 454-8568 http://www.linkedin.com/in/sandykay
PROFESSIONAL EXPERIENCE
SODEXO MAGIC/DISNEY/STARBUCKS JULY 2014 – PRESENT
Barista/Customer Service for Disneyland Cast Members
 Take orders and make drinks to customer specifications
 Operate cash registers and credit card machines
 Provide outstanding customer service
 Maintains equipment and facility
CITRUS COLLEGE SEPTEMBER 2014 - NOVEMBER 2014
Kinesiology and Athletics Program Assistant
 Assisted with inventory of athletic equipment and uniforms
 Organized and Scanned photos from athletics achieves
 Supported athletics department in daily tasks
INCLINE VILLAGE RECREATION CENTER AUGUST 2013 – MAY 2014
Host Desk and Recreation Counter Operations
Recreation Desk:
 Issuing IVGID Recreation Passes and Punch Cards
 Registering guests for recreation and sports programs
 Educating new residents on the privileges of Resident Cards and Punch Cards
 Handling small to large financial transactions (Credit Cards and Cash)
 Fielding and handling multiple phone questions and transactions
Host Desk:
 Greets and assists customers (phone and in-person) at the Recreation Center
 Assists with administration of District’s recreation pass policies
 Assists with recreation/sports program & facility registration
 Sells memberships to The Incline Village Recreation Center
DRAGONFLY DESIGNS OCTOBER 2012 – JULY 2013
Office Manager and Personal Assistant
 Proposals, Invoicing, and Purchase Orders, Mail and Bank Deposits
 Continued communication between clients and vendors in expediting orders
 Maintain database for both clients and vendors and entered all financial transactions into QuickBooks
 Keep track of the progress of all projects to completion and meeting deadlines
CAREGIVER MARCH 2009 - JUNE 2012
Manage the personal life and needs for my mom.
 Keep track of activity calendar and all appointments.
 Excellent listening skills with high level of creativity in accessing resources to support good decisions.
 Successfully plan and implement daily activities by being goal motivated.
 Manage time efficiently so excellent care is maintained

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CORNERSTONE/HEALTH MARKETS SEPTEMBER 2008 - MARCH 2009
Health Insurance Agent
Contacted and educated clients on the many diverse health insurance plans and marketed the best plan for them.
 Generated appointments
 Initiated a successfulfollow-up system
 Created effective marketing efforts
MESA ACADEMYOF MASSAGE AUGUST 2006 - SEPTEMBER2008
Administrative/Marketing and Admissions Specialist
 Organized academic information on past and present students
 Organized special events including: Chiropractic Client Appreciation Days, Avon Walk and Susan G.
Koman Walk
 Wrote and placed ads in print and web media. Scheduled interview appointments and facilitated school
tours with prospective students. Collected and reconciled monies for tuition payments and worked with
financial aid institutions including Sallie Mae and government loan programs
CITYOF HUNTINGTON BEACH SEPTEMBER 2005 - JULY2006
Mail Clerk
Received, processed and balanced residential water payments in the City of Huntington Beach. Total receipts
approximately $1million a month.
 Reconciled and balanced payments daily
 Operated Opex and RPS machines to key in water payments
DONALD KROTEE PARTNERSHIP INC. FEBRUARY 2004 - MAR2005
Administrative Assistant/Receptionist
 Answered phones, kept communication logs and optimized scheduling appointments using MS Outlook
software
 Prepared proposals for bidding process
 Processed new hire paperwork and background checks
 Worked with construction management teams on schools, county and municipal projects
EDUCATION AND CERTIFICATIONS
Orange Coast College
Sierra Nevada College
California Massage Therapy Association, Certification
California Insurance License
California Real Estate License
TECHNICAL SKILLS
Word, Excel, Outlook, Publisher, PowerPoint, ACT database
VOLUNTEER - Illumination Foundation and Woman Sage
AWARDS - Volunteer Participation Award from “One OC” non-profit organization
STAR EMPLOYEE - For the month of March 2014 at Incline Village Recreation Center