1. RAJAN SHOKER
49 Springfield Crescent, West Bromwich, West Midlands. B70 6LN
Mobile Number: 07427044666 Email: raj.singh.shoker@hotmail.co.uk
EDUCATION:
September 2007 – July 2009: George Salter Collegiate Academy Sixth Form
AS Level Sports Studies 2 modules(A and B Grade)
AS Travel and Tourism1 module (D Grade)
Applied Science1 module (D Grade)
September 2002 – July 2007: George Salter Collegiate Academy
GCSE English Language (B Grade)
GCSE English Literature(B Grade)
GCSE Mathematics (C Grade)
GCSE Physical Education(B Grade)
GCSE Art (D Grade)
BTEC L2 Performing Arts(BBBB Grade)
BTECL2Leisure and Tourism (BBBB Grade)
ADDITIONAL QUALIFICATIONS:
• FA Level 1 Football Coaching and Referee Course
• Junior/Community Sports Leadership Awards (JSLA & CLSA)
• First Aid
• Clean Driving License
EMPLOYMENT:
July 2015 – Present: Digital Marketing Executive, Citroen Autobase
• Currently assist the company in its digital marketing activities, from inception to completion,
including the support of the in-house CRM system, website and digital direct marketing
activities
• Manage business social media accounts
• Website and content management, assist in collating content for the website with
responsibility for functionality and usability
• Providing general administration support where needed such as ordering business cards and
promotional literature, filing, proof reading, collating press cuttings
• Carry out research on sponsorship and event opportunities, how successful campaigns have
been, what competitors are doing, local news and social media trends
• Assisting with the organisation and coordination events
• Maintaining confidentiality and security of all practice and clients' documentation and/or
information
• Distributed all marketing through B2B, Social Media, Press releases and Website.
• Used various packages such as Microsoft Excel, PowerPoint, Word and Outlook
August 2014 – June 2015: Sales Advisor, Lloyds Pharmacy
• Accepting prescriptions for filling by Retail Pharmacists
2. • Determining customer requirements and advising customers on the selection, price and
usage of non-prescription medicines
• Advising customers on the correct application and storage of medicines
• Selling goods such as non-prescription drugs, first aid supplies, toiletries and cosmetics
• Accepting payment for goods and services by a variety of payment methods and preparing
sales invoices
• Promoting goods and services that are for sale
• Assisting with the ongoing management of stock such as product inventories and participating
in stock takes
• Stacking and displaying goods for sale, and wrapping and packing goods sold
January 2014 – July 2014: Office Assistant, Mobile Extra Ltd.
• Monitoring stock supply and working within a team
• Dealing with customer enquires/replacements/processing refunds online
• Dealing with a number of customer queries on a daily basis
November 2013 – December 2014: Warehouse Attendant, Dynamic Parcel Distribution (DPD)
• Worked in a fast paced manufacturing environment sorting out overnight parcels
• Demonstrated flexibility to work on a shift rota system
• As a team we worked together to exceed set quality and production targets
• Reviewing and ensuring correct parcels are on board relevant transportation.
November 2012 – September 2013; Football Coach, Sporting Khalsa Football Club/ Community
Coaching Projects
• Working with youngsters helping them improve on development
• Producing personalised training programmes
• Maintaining records of participant performance
• Planning and running programmes of activities for groups and individuals
• Seeking and applying for sponsorship agreements
• Finding appropriate competitions for participants
October 2012 – March 2013: Office Manager, G.S. Builders
• Entering data onto computer (invoices / purchase orders)
• Writing letters / emails to customers / suppliers
• Chasing finances from customers
• Taking telephone calls and dealing with queries.
July 2011 – September 2012: Office Assistant, Active Builders
• Dealing with day to day customer enquiries
• Inputting data onto computer
• Creating marketing materials
September 2010 – May 2011: Hospitality Bar Assistant, Birmingham City Football Club
• Providing and maintaining a high standard of customer service
• Ensuring company policies, hygiene, health and safety are followed
• Cash handling
• I acquired knowledge of beverages to help serve staff quickly and accurately
• Worked under pressure when interacting with customers