1. CIERA S MONTGOMERY
3045 Gerbert rd. ● Columbus, Ohio 43224 ● 614-556-6433 ● cieramontgomery23@gmail.com
CERTIFIED MEDICAL ASSISTANT
A courteous, dedicated individual seeking a rewarding position as a Certified Medical
Assistant. Offers strong knowledge of patient care tasks along with clerical acuity to maximize
the efficiency of facility.
EDUCATION & TRAINING
CERTIFICATE - ASSOCIATE OF APPLIED BUSINESS, MEDICAL ASSISTING December 2015
BRADFORD SCHOOL 2469 Stelzer rd. Columbus, Ohio 43219
KEY COMPETENCIES
• Time Management
• Judgment and
Decision Making
• Active Learning
• Equipment Selection
• Active Listening
• Service Orientation
• Social Perceptiveness
• Critical Thinking
• Complex Problem
Solving
• Highly motivated
team player
• Compassionate to
patents needs
CERTIFICATIONS
• OSHA Blood-borne Pathogens and PPE, 2015
• OSHA Standard First Aid and Emergency Care, 2015
• Automated External Defibrillation (AED), 2015
• Advanced/ Healthcare C.A.R.E. CPR, 2015
• AAMA CMA Certification, May 2016- Certified
PROFESSIONAL EXPERIENCE
MEDICAL ASSISTANT – EXTERNSHIP May 2015 - July 2015
WORTHINGTON FAMILY PHYSICANS Worthington, Ohio
• Patient intake
• Vital signs
• Injections/Immunizations
• EKG
• EMR/EHR (Athena net, and Practice Fusion)
• Prepare patients for examination and treatments
• Administer injections and apply dressings
• Maintain supplies and equipment including keeping them clean and sterilized
• Schedule lab tests
• Complete patient documentation

2. • Update patient files and records
WAITRESS July 2015 - December 2015
THE BOGEY INN Powell, Ohio
• Served dine in customers, and parties
• Meet all expectations of the customers’ needs
• Cross trained in hosting, takeout and plating
• Meet the daily goals for guest check average
• Accurate order taking and food delivery
WAITRESS April 2014 - April 2015
SMOKEY BONES Columbus, Ohio
• Certified front of the house trainer
• Served dine in customers
• Meet all expectations of the customers’ needs
• Cross trained in hosting, takeout, and plating
• meet the daily goals for guest check average
• Accurate order taking and food delivery
FRONT COUNTER CLERK July 2010 - January 2014
PIERCE CLEANERS Columbus, Ohio
• Checked in and checked out customers clothing
• Accurately maintained the cash register
• Answered billing questions and accepted billing payments
• Basic up keep and organization of the front counter
• Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
• Communicate with customers, employees, and other individuals to answer questions,
disseminate or explain information, take orders, and address complaints.
• Answer telephones, direct calls, and take messages.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using
a computer.
• Monitor and direct the work of lower-level clerks.
• Type, format, proofread, and edit correspondence and other documents, from notes or dictating
machines, using computers or typewriters.
• Count, weight, measure, or organize materials.
• Train other staff members to perform work activities, such as using computer applications.

3. TRAVEL AGENT August 2009 - February 2010
AFFINION GROUP Westerville, Ohio
• Answered inbound calls in call center setting
• Booked airline tickets, rental cars, and hotel rooms using reward points/miles
• Kept daily log of all arrangements made
• Plan routes, itineraries, and accommodation details, and compute fares and fees, using
schedules, rate books, and computers.
• Prepare customer invoices and accept payment.
• Answer inquiries regarding information such as schedules, accommodations, procedures, and
policies.
• Assemble and issue required documentation, such as tickets, travel insurance policies, and
itineraries.
• Determine whether space is available on travel dates requested by customers, assigning
requested spaces when available.
• Inform clients of essential travel information, such as travel times, transportation connections,
and medical and visa requirements.
SKILLS
• Medical Terminology
• Electronic Medical/Health records
• Proficient in Microsoft Word, Excel, and Power Point
• Phlebotomy
• EKG
• Patient/family education
• Vital signs
• Injections
• Examination support
• Appointments scheduling
• Records maintenance
• Patients’ file maintenance
• Medical billing and coding (ICD 10, and CPT codes)
• 35 WPM
AFFILIATIONS
• AAMA Member