This document discusses an instant messaging archiving and search solution called Instant. It provides an overview of the product, screenshots of the user interface, and discusses benefits such as saving time over manual searches or building a custom solution. Challenges of searching existing IM archives are outlined through examples. Pricing starts at $1695 and scales based on organization size and user needs. System requirements involve Windows server, SQL server, and an existing Lync deployment with archiving enabled.

1. Search and Discovery for your Microsoft Lync Archive
FINDYOUR
MISSING LINKS

2. AGENDA
 Instant Overview
 The Search Problem
 RealWorld Stories
 HR Auditor Benefits
 Business Case
 System Requirements
 Screenshots

3. WHO IS INSTANT?
Develops high-value applications for eDiscovery and
service-desk enablement – on your existing platforms
Help organizations meet compliance requirements around
IM and internal social applications
Design-centric approach with a focus on ease of use and
deployment

4. INSTANT
Microsoft
Yammer
SalesForce
Twitter
XMPP
IBM
COLLABORATE & CONNECT
COLLABORATE with leading social
platforms for search and eDiscovery
compliance
CONNECT employees, partners, customers
where and how they want to communicate
to optimize service channels

5. INSTANT SOLUTIONS
Need
• eDiscovery &
Compliance
• Service desk
Industry
• Financial Services
• Government
• Healthcare

6. The Lync
archive captures
all of my data—
it is all there if I
need it
SEARCH PROBLEM
Have you ever needed to search the archive?
• Date range for search?
• Topic or keywords involved?
• People/departments/groups involved?
• When do they need results?
• How will you share results and with whom?

7. SEARCH OPTIONS
SEARCH,
VIEW and
REPORT
Query as Needed
• How many requests per year?
• Priority vs. other tasks?
• Is it a complete search?
• Is it a time-sensitive issue?
BuildTool In-House
• Opportunity costs?
• Who is performing the
searches using the tool?
• Need UI design, reporting, and
ongoing support/development
Off-the-Shelf Solution
• How complex does it need to be?
• What are the system requirements?
• Ease of use and deployment?

8. REAL WORLD TALES
“What now takes only 15 minutes
use to take up to 2 weeks.”
Hardware Co.
“I can view IM traffic and see
who is using it to address
productivity issues.”
Cornerstone Medical
“It would literally be impossible
to find what we needed using
the various Microsoft tools.”
Worthington Federal Bank
“Sure, we could have built a tool in house
but it was far easier and cheaper to buy in.
We also did not want to wait until
something happened.”
Ignis Asset Management
“I only need to search twice a
year so I will just use the
available free tools.”
Potential customer
“HR has access to perform
own searches. This has saved
valuable time, and prevented
IT from getting involved in IM
discoveries .”
Integrys Energy Group

9. INSTANT SOLUTION
FORIT
Easy install in 30
minutes or less
Simple to use—
no training
needed
Saves time and
resources
FORALL
Complete search
by keyword, date
range, individuals
Non-technical
searches in
minutes
Visuals facilitate
investigations
Reporting for
stakeholders

10. INVESTMENT CONSIDERATIONS
• In house legal or
outside counsel
resources
• Cost of IT time
• # of searches per year
Cost
• Time savings by
offloading search
• Time frame from
search request to
completion
Time • Getting in front of an
issue early
• Conducting complete
search and finding
needed data
Risk
• Maintaining privacy of
individuals—not an IT
issue
Security

11. SOLUTION PRICING
Pricing
Starts at $1695 for 5
authorized viewers
Scales based on
total # of IM users,
# of Lync servers
deployed &
authorized viewers
required

12. SYSTEM REQUIREMENTS
SERVER
• Windows Server 2008 R2 orWindows Server 2012
• Note: Application cannot be installed on the same server hosting Lync
• Microsoft IIS 6 Compatibility Management installed
• ASP.NET server role installed
• Windows Authentication server role installed
• Microsoft .NET v4.0 Framework installed
ENVIRONMENT
• Active Microsoft Lync environment with archiving to SQL Server enabled
• SQL Server (The application supports both SQL and Windows
authentication)
• Account credentials with access to Active Directory
• Account credentials with read access to LCSlogs on your SQL Server
• Lync online supported in a single tenant environment only

13. WWW.TRYHRAUDITOR.COM

15. UI

16. BASIC SEARCH

17. RESULTS

18. IM CHART BY DATE

19. IM CHART BY USERS

20. ADVANCED SEARCH

21. EXPORT RESULTS

22. PDF REPORT

23. LYNC USAGE REPORTS