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SaaS Implementation


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With SaaS being all the rage, the final session in this HROA webinar series looks at how organizations prepare themselves for implementation. What is similar to traditional technology deployments and what differs? Industry leaders share best practices as they discuss change management, the role of the business and internal IT, the powers and limitations of configurations, and building a SaaS solution to maximize your ROI. They additionally share what needs to be done post go-live to ensure your solution is not an event but continues to evolve including how to best manage the upgrade process, using case studies to highlight what has gone well and areas for improvement.

- Frederic Lequient, Group Vice President, Consulting, Oracle/Taleo
- Scott Mahoney, Managing Director, Seertech Solutions Americas
- Sona Manzo, Strategic Partnership Practice, Futurestep
Moderator: Ken Tress, Senior Director, Oracle

Published in: Business
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SaaS Implementation

  1. 1. SaaS Implementation: What’s different? 1
  2. 2. Welcome & Logistics• Questions – Via webinar chat – During Q&A portion of the call• Join the conversation – On Twitter with #hrtechchat 2
  3. 3. About HROA• Founded in 2003 - Global association• Open to anyone in the HR Outsourcing and Transformation industry anywhere in the world: practitioner, buyer, provider, technology firm, advisor, consultant, or academic.• Mission to be the single recognized community for improving the quality, effectiveness, and efficiency of outsourcing as part of an overall HR service delivery strategy.• 3
  4. 4. 4
  5. 5. Today’s Panel Frederic Sona Manzo Lequient Futurestep Oracle Scott Mahoney Seertech Ken Tress Solutions Oracle 5
  6. 6. SaaS Implementation Today we will cover 4 critical components Change Management Role of IT Role of the Business Configuration Post Go-Live 6
  7. 7. Change Management SaaS vs. a Traditional BPO Deployment  What is different? Implementation Timeline  Faster /shorter; what to watch out for? Vendor’s Ecosystem  Advantages/ disadvantages 7
  8. 8. IT &Business Collaboration Roles differ in a SaaS deployment  Role of IT  Role of the Business  Budget owner?  Post Go-Live • . 8
  9. 9. Configuration vs Customization What is Configuration Benefits of Configuration Challenges with Configuration 9
  10. 10. Post Go-Live Evolution How to ensure your investment pays off What’s different  For the Business  For IT Best Practices Pitfalls 2003 2013 10
  11. 11. BPO Benefits in a SaaS World Change Management Role of IT Role of the Business Frederic Sona Configuration Post Go-Live Scott Ken 11
  12. 12. Questions & Comments 12